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The Service Desk Analyst provides high volume support to patients who need help accessing and using their online health portal. A typical day includes answering 40 to 45 inbound calls, walking... More patients through password resets, account login issues, and basic navigation steps. The analyst guides callers on clearing browser cache and cookies, linking family accounts, and resolving simple access errors using a shadowing tool that lets them see what the patient sees. They document each interaction in the ticketing system and escalate more complex health record issues when needed. The work is customer-focused and requires strong communication, patience, and the ability to stay calm with upset callers. The role is remote but requires Orlando residency for potential future hybrid work.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Remote Hands Technician will work with and support all customer demands which may include, racking and stacking of equipment, cabling, cross connects, etc. Internally, the Remote Hands Technician... More I may work with the Deployment and Implementation teams, the Global Command Center, Provisioning team and Project Management to ensure relevant installations meet delivery dates and create a positive customer experience. The Remote Hands Technician I will be primarily responsible for responding to Customer Requests within the Service Level Agreement time frame. The Remote Hands Technician I will also assist other members of the Operations Team ensuring 100% uptime to all customers.* Perform Remote Hands services which are tracked through the Digital Realty ticketing system. This includes, but is not limited to the following services:* Equipment Rack and Stack* Cable, terminate, and dress fiber or copper network cabling* Assist customers with the diagnosis of hardware and software issues on their equipment* Power cycling of customer equipment* Perform cabinet/cage audits* Blade/Card, Memory, Hard Drive, and Transceiver installation or removal* Testing and troubleshooting of copper and fiber optic circuits* Assist with migrations of equipment, power, or networking devices* Shipping and Receiving of packages* Receive, install and test customer and internal cross connects of copper and fiber optic interconnections* Use of power and hand tools (e.g., screwdrivers, drills, wire strippers, punch down tools, etc.)* Provide timely customer and internal updates using a computer based ticketing system* Assist with the documentation and inventory verification/counts* Adherence to Standard Operating Procedures* Maintain overall Data Center cleanliness and appearance* Work flexible shift schedulesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is assiting a client in identifying a Systems Engineer to support and optimize critical on premises and hybrid infrastructure environments. This role is hands on and infrastructure... More focused, supporting Windows and Linux servers, VMware platforms, and automation initiatives that ensure reliable, resilient business operations. This position is ideal for a problem solver who enjoys troubleshooting complex server environments, working directly in a data center, and improving reliability through automation and infrastructure best practices.Key Responsibilities?Manage the full server lifecycle, including installation, configuration, upgrades, patching, troubleshooting, and decommissioning?Support and administer VMware vSphere, vCenter, and virtualized Windows and Linux environments?Perform Windows Server administration (including custom environments and legacy versions such as 2012 R2) with a focus on server management rather than end user workstations?Troubleshoot infrastructure issues, perform root cause analysis, and implement long term fixes?Administer and support Active Directory, distributed file systems, and enterprise storage solutions (vSAN)?Support and maintain backup and recovery systems, including Rubrik?Collaborate with offshore and internal teams where portions of server deployment and automation are handled?Leverage PowerShell and SCCM/MECM to support automation and improve operational efficiency?Participate in infrastructure design discussions, documentation, and major enterprise initiatives?Support disaster recovery planning, business continuity efforts, and cross site replication?Perform scheduled hardware maintenance and support third party application environments?Act as a second level escalation point for infrastructure and server related issues?Participate in an on call rotation for after hours support as neededWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This role owns the daily operation, performance, and reliability of a cloud hosted Teradata Vantage database supporting critical financial and regulatory reporting. The DBA monitors performance,... More tunes SQL, manages workloads, oversees data movement, supports ETL integrations, and partners with vendors, cloud, security, and analytics teams. The environment runs in Azure with vendor managed infrastructure, so the focus stays on database behavior, data accuracy, automation, compliance, and audit readiness rather than server administration.Please note that this role is a 6 month contract to hire with the expectation this person will convert full time. The expected annual pay range is approximately $120,000 to $160,000/yr. Compensation is subject to change based on experience, location, internal equity, and business needs.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Job Summary: We are seeking a Field Technician I to join our team and provide on-site technical support, installations, troubleshooting, and maintenance of various systems, including low-voltage... More cabling, fiber optics, access control, CCTV, antennas, point-of-sale (POS) systems, and digital displays.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A client in Spring, TX is looking for an Instructional Media Designer for their internal Learning Organization team that provides training for all of the company. This will be a "net new" role... More created to lead the end-to-end production of high-impact learning assets. This role will alleviate the current department workload by taking ownership of the most technically demanding creative tasks, including 3D modeling, high end video development, and interactive e-learning modules. This person will apply adult learning theory to ensure all visual content from 3D renderings to training videos is pedagogically sound and effective for a diverse workforce. This role is looking to pay $80,000 annually.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This Senior Program Manager will lead the end to end technical strategy, planning, and execution for major client initiatives. They?ll partner closely with architects, product managers, and senior... More leaders to define scope, drive decisions, and ensure the right technical work is prioritized and delivered. In this role you will manage program increments, oversee backlog health, coordinate staffing, and keep all teams aligned on the technical vision. You?ll also run governance, maintain cost guardrails, manage risks and dependencies, and ensure continuous delivery of high value capabilities. Strong communication, executive level presentations, and the ability to run war rooms and large cross functional teams are essential.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Army PPB BOS program is seeking a Lead System Engineer to provide technical leadership in managing a group of system administrators and operation support engineers. Tasks include: managing cloud... More system operation in development, testing, government test and government production environments, as well as integrating new systems into the AWS cloud infrastructure and managing end to end project lifecycle. The role will be pivotal in interacting with Government stakeholders, leading system operations and integration efforts, and ensuring successful project completion on time and within scope. The work location will be primarily remote, but a weekly visit to customer site (Pentagon) is required.The candidate must possess extensive experience in Linux systems engineering, software engineering, and cloud systems administration; Proven experience using Amazon AWS or Microsoft Azure within DoD; Experience in overseeing cloud environments ensuring each environment is properly configured, error and security alert monitoring is in place, costs are being controlled appropriately, DevSecOps processes are promoted and being utilized by the team, and DoD prescribed security is adhered to.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Position SummaryThe Project Manager leads client-facing delivery of retail and supply chain operations management consulting engagements, providing project and people leadership across multiple... More concurrent projects throughout the U.S. and internationally. This role owns day-to-day execution against the agreed Statement of Work (SOW), including project governance, stakeholder management, and coordination with subject-matter experts to deliver measurable outcomes across retail operations, supply chain and fulfillment operations, workforce management, engineered labor standards, productivity improvement, and operational assessments.The Project Manager is instrumental in ensuring high-quality client delivery and executive-ready presentations, supporting account management and client satisfaction, and identifying and pursuing future business development opportunities. This role develops trusted advisor relationships with clients and leads cross-functional initiatives spanning store operations, distribution centers, fulfillment, and transportation interfaces. Industrial engineering experience is valued as an enabling skillset, though not the primary focus of the role.Job ResponsibilitiesManage delivery across multiple concurrent projects and workstreams by owning integrated workplans, milestones, resourcing, and day-to-day execution, providing daily leadership to the delivery team.Manage client engagements end-to-end (scope, schedule, budget, and quality), translating SOWs into team deliverables and running stakeholder management and governance (weekly status updates, steering committees) with executive-ready communications to deliver on time and within budget.Lead operational assessments and current-state diagnostics across retail store operations, distribution center/warehouse operations, fulfillment, and transportation interfaces; synthesize findings into prioritized opportunities and practical improvement plans.Drive productivity improvement initiatives across labor productivity, utilization, and performance management, with measurable impact tracking.Design and deliver engineered labor/time standards (ELS/ETS), including study approach, standards development, documentation, and rollout, while leading Lean continuous improvement initiatives using root-cause tools (5 Whys, Pareto) to prioritize drivers and deliver sustainable performance gains.Provide industrial engineering and operations expertise, including time and motion studies, work measurement, sampling approaches, volume-to-labor modeling, cost-benefit analysis, and process re-engineering to support evidence-based recommendations.Develop labor planning, scheduling, and capacity models to optimize staffing and service levels across retail and supply chain environments.Redesign operating models and business processes, developing standard work, performance routines, and sustainment mechanisms to embed operational improvements.Lead or support labor management software engagements (including multi-site deployments), applying best practices to guide clients through implementation, adoption, and change management.Continuously improve consulting methodologies and contribute to the advancement of retail and supply chain service offerings through internal initiatives, research, and solution development.Facilitate cross-functional workshops (Operations, HR, IT, Finance) to align objectives, validate requirements, and drive key decisions.Ensure all deliverables are ?client-ready,? with a clear narrative, defensible analysis, and practical implementation steps.Translate strategy and customer journey insights into operational requirements, executable roadmaps, and implementation plans aligned to client goals.Support account management by identifying follow-on opportunities and developing proposals and presentations.Coach and develop project team members by providing support, guidance, and feedback from both a project delivery and career development perspective.Review and approve project finances, including staffing plans, travel coordination, and travel expenses; maintain accountability for budget performance.Manage personal time effectively, report progress to project leadership, and remain productive in onsite, remote, and independent working environments.Actively participate in trade shows, networking, recruiting efforts, and internal growth initiatives.Travel extensively (typically 60?80%), sometimes independently, throughout the U.S. and internationally.Working ConditionsProject Managers may be required to work in challenging, non-standard environments, including:- Time of day: Evenings (5 PM?10 PM), overnight shifts (10 PM?6 AM)- Day of week: Weekends (Saturday/Sunday)- Physical demands: Continuous walking, standing for extended periods- Environmental conditions: Client sites with variable or extreme temperatures, including above 70?, between 37??50?, and below 32?We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The well qualified candidate will possess and apply comprehensive knowledge regarding the engineering and implementation of network transport solutions. The candidate must be capable of planning and... More leading the testing, implementation, and maintenance of networking (LAN/WAN) technologies and devices. The candidate must be capable of evaluating performance results, performing risk assessments, and recommending changes affecting network transport configuration/implementationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less