Job Search Results for customer service

Remote Network Account Manager

As an Account Manager, you will play a key role in supporting account executives, building relationships with customers, and driving revenue by aligning our cutting-edge networking solutions with... More client needs. This is a unique opportunity to develop your career in a fast-paced, innovation-driven industry, working alongside industry leaders and gaining exposure to both enterprise hardware and managed service offerings.Key Responsibilities:? Experienced outside salesperson covering North America? Primary Driver of end-user and channel sales through channel partners? Team Player with a sales team consisting of sales engineers, sales marketing and inside sales to drive revenue? Manage team resources effectively? Solution selling to existing customer base, and new prospects which include both reseller partners and end-user accounts? Work closely with the Marketing and Channel team for developing Business Strategies, programs and promotions for key reseller partners? Generate demand leveraging resources to grow Sales and consistent quarter over quarter growth of revenue? Focus on Medium to Mid-Market Enterprise Accounts, building customer relationships that span to the executive level? Qualify opportunities based on a strategic selling methodology that will enable you to better determine how to prioritize time and resources? Provide timely and accurate revenue forecasts for all opportunities.? Maintain an accurate and measurable pipeline with a background of regularly overachieving sales targets? Help Select Partners close large end-user opportunities, including design, configuration, and a background of strategic selling? Hunter mentalityWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

REMOTE Corporate Trainer

A mortgage company is looking for a REMOTE Corporate Trainer to join their team! The Corporate Trainer will be responsible for delivering and facilitating established training programs on a variety... More of mortgage-related topics, including loan products, underwriting guidelines, regulatory compliance, sales techniques, customer service, and software applications. While this role focuses on the delivery and improvement of existing materials, opportunities to contribute to content updates and enhancements may arise. The ideal candidate will be a highly motivated self-starter with a passion for training and development, excellent communication skills, and a solid understanding of the mortgage industry.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Claims Specialist

Insight Global is looking for a Claims Specialist to join a third party workers compensation organization headquartered in Chicago, IL. The Claims Specialist manages within company standards and best... More practices complex and problematic, high visibility workers' compensation claims within delegated limited authority to determine benefits due; work closely with case managers and attorneys; manage subrogation and negotiate settlements to ensure specific customer service requirement to achieve the best possible outcome in the claim, supporting the goals of claims department .Salary is up to 85K DOEWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Project Manager

Provide project management expertise, leading various highly complex projects.Meet with business unit leadership and stakeholders to review and determine project requirements, specifications, plans... More for testing, support, training, and established timeline and budget.Manage projects utilizing customer project management standards, Agile, Waterfall, and other methodologies as required.Coordinate completion of various integration elements of assigned projects, including project plan development and execution, and overall change control.Ensure projects are completed within established time and budget schedules, including activity definition, sequencing, duration estimations, resource planning, cost estimations, budgeting, and control.Monitor and manage the critical path; manage scope, timeline, resources, and financial aspects.Ensure projects satisfy needs through quality planning, assurance, and control.Provide proactive communication to project stakeholders related to projects, risks, and mitigation steps.Partner with team members to develop effective resolution to project issues; monitor service performance rating on issue resolution.Monitor the progress of all change events and assist in resolving issues and delays.Monitor, control, update, and coordinate changes to existing programs and projects.Provide reports summarizing project status to stakeholders; manage all project documentation.Critique completed projects to identify opportunities for process improvement.Serve as project lead on projects with multiple project management staff.Resolve issues arising from requests to change business specifications or defined tasks.Perform other duties as assigned.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Change Management Consultant - INTL Mexico

PAY RATE RANGE 20-25/hr. Opportunity Overview Greif is a global leader in industrial packaging products and services, delivering sustainable solutions to customers in more than 35 countries and... More 200-plus locations with a strong commitment to innovation, operational excellence, and environmental stewardship. Our bold vision is to be the best customer service company in the world. We are seeking an experienced Change Manager (Contractor) to lead and execute change management activities across both IT and business projects. This person will focus on the people side of change, including changes to business processes, systems and technology, job roles and organizational structure. An initiative-taker with the ability to work independently with minimal supervision, this individual will play a key role in ensuring project initiatives meet objectives by increasing employee adoption and usage. This contract role is full-time, project-based with potential for extension based on performance and project needs.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Network Operation Tech

Job Description:As an Operations Technician in the Broadband NOC you will be responsible for monitoring and maintaining the Broadband network. This role evaluates, opens/closes trouble tickets and... More works the repair of network equipment/facilities with field operations, tech support and other work groups. Knows equipment specific maintenance procedures and can assist field ops in card swaps and equipment restoration. Knowledge of Broadband / DSLAM network topology. Some basic knowledge of Ethernet router / switch equipment is a plus. Able to follow Methods of Procedure (MOPs), anticipate problems, and take corrective action proactively. Basic understanding of telecom, network topology and repair procedures. Works with minimal supervision in NOC environment, sometimes for extended hours and is available to work all hours in a 24x7 environment. Communicates effectively with peers, other company centers, off-net providers, and customers. As an Operations Technician, your duties and responsibilities will include: Maintain excellent acknowledgement and response time to alarms and customer calls (monitoring their specific region for outages, etc.)Provide quality documentation of network failures and maintenance activity. Establish factual data to allow management and vendors to understand the problem and prevent recurrence. Analyze, diagnose, sectionalize, isolate, and resolve trouble situations. Manage and correlate multiple trouble reports. Communicate with internal customers and others in a repair situation. Provide Tier I support in platforms supported Interact with all Tier repair teams. Initiate internal/external escalations, as necessary. Provide follow up and closure of assigned trouble tickets Works in 24x7 environment and may need to work evenings, nights and/or weekends and holidaysWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Clinical Recruiters (remote)

We're looking to hire an experienced recruiter to help us find top-quality licensed mental health therapists to join our rapidly-growing team. Our Recruitment Team leads the full recruitment process,... More from marketing and outreach to applicant evaluation and hiring, working closely with our Operations and Clinical teams. You will be part of a highly-skilled, collaborative team who is shaping an innovative model of care. The work you do will help to create positive outcomes for our clients and redesign how mental health care is delivered today. Looking to pay candidates from $35-40hr *Recruits therapists committed to culturally responsive care and evidence-based behavioral health treatment *Screens resumes, schedules interviews; works efficiently with different teams, serving as primary point of contact for applicants and hiring managers *Maintains thorough records of all applicant interactions, interview outcomes; prepares and shares weekly reports on progress *Uses data to identify recruitment priorities, network gaps and opportunities for network enhancementWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insurance Verification Specialist

Interviews each patient or representative in order to obtain complete and accurate demographic. Financial and insurance information and accurately enters all patient information into the registration... More system.Reads physicians orders to determine services requested and to assure order validity.Obtains new medical record numbers for all new patients.Obtains all necessary signatures and is knowledgeable regarding any special forms that may be required by patients third-party payor.Documents thorough explanatory notes on patient accounts, concerning any non-routine circumstances clarifying special billing processes.Re-verifies all information at time of registration process.Understands and applies company philosophy and objectives and Rehab and PAS policies and procedures, as related to assigned duties. Understands the outpatient registration processes. Works with IT/ EMR on troubleshooting Registration interface errors.Maintains a working knowledge of the process to verify insurance coverage and benefits. Assist in verifying benefits as needed and all patients end of year. Professional and knowledgeable communication to patient regarding benefits. Completes all revenue collection efforts according to company and PAS policy.Contacts patients prior to initial visit to discuss co-pay and/or self-pay arrangements.Collects the co-pay amount at each visit and provides a receipt to the patient.Balances collection log and receipts at end of each businessWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

IS Budget & Project Analyst

Insight Global is looking for an IS Budget & Project Analyst to support one of the largest automotive insurance companies in Canada. This role provides critical support to the CIO division by... More managing financial planning and project coordination activities. The ideal candidate will have strong analytical skills, experience with budgeting and procurement, and the ability to collaborate across departments.Key Responsibilities:Financial Analysis (50%)Support budgeting, forecasting, and financial reporting for IS leadership.Coordinate budget transactions and resolve financial coding issues with Finance.Manage procurement card reconciliations and accruals.Track and report on hardware warranties and financial data.Assist with contract management and financial planning projects.Project Coordination (50%)Prepare and monitor purchase requests for hardware, software, and contracts.Track project spending and forecast future maintenance costs.Liaise with vendors, project teams, and Purchasing to align acquisition timelines.Support timely implementation and documentation of IT projects.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

INTL - SRE (Ansible Developer) - INDIA

An employer is looking to hire Ansible Developers to join their Enterprise SRE COE team. This team is responsible for creating development standards, compliance, and metrics for all of the... More organization's development teams, in order to reduce outages and issues in production. This role will be supporting their failover automation initiative. This role is critical in transforming manual, complex failover processes into streamlined, push-button automation using Ansible, Ansible Tower, and modern DevOps practices. Youll work closely with database teams, application owners, and network engineers to build a robust automation framework that supports multi-database failover, network rerouting, and application-level resilience. This person will assist in the effort to create a push-button failover system that enables real-time disaster recovery across their critical applications. You will help create a dashboard-drive automation suite that empowers teams to manage failovers with confidence, reduce toil, and improve customer experience during outages. Responsibilities: ? Design, develop, and maintain Ansible playbooks and workflows in Ansible Tower for disaster recovery and failover automation.? Collaborate with DBAs and infrastructure teams to automate failover processes across various relational databases (Oracle, MySQL, PostgreSQL, SQL Server).? Integrate with tools like Pronghorn to automate DNS failovers and routing logic.? Build self-healing scripts and automation patterns for large-scale, asynchronous, message-driven applications? Develop templates and reusable patterns for database, application, and network failover scenarios.? Contribute to the design of a centralized failover console with visual indicators (red/green status) and dependency mapping.? Work with GitLab for version control and CI/CD integration of automation scripts.? Support Kubernetes-based scaling strategies during failover (ramp down/up workloads).? Participate in building a framework for operational readiness, including blue-green deployments, observability, and non-functional requirements.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less