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Aug 07, 2025

Grapevine, TX

|

Project Manager

|

Contract

|

$53 - $66 (hourly estimate)

{"JobID":433539,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-97.0631818181818,"Longitude":32.9305454545455,"Distance":null},"State":"Texas","Zip":"76051","ReferenceID":"SFR-800760","PostedDate":"\/Date(1754608616000)\/","Description":"Insight Global is looking for an AI/Computer Vision Product Manager for a global retailer. This is a zero-to-one new product starting to explore. The ideal candidates have experience building and launching new AI/ML products. This project is more technical on computer vision and machine learning in nature. Candidates should have experience with machine learning models with some proven outcomes delivering on those types of products (less interested in large language model/ChatGPT/chat bot types of products).We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"AI Product Manager (UX Focused)","City":"Grapevine","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 5+ Years in product management- Experience building and launching new Machine Learning or Computer Vision products- Aggressive go-getter personality, sense of urgency, and fast learner!","Skills":"- Experience with High Technology, and more recent tech stacks- Proficient with RFID- Experience working with large data- Proficient with Agile Framework","Industry":"Project Manager","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":66.0000,"SalaryLow":52.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is looking for an AI/Computer Vision Product Manager for a global retailer. This is a zero-to-one new product starting to explore. The ideal candidates have experience building and... launching new AI/ML products. This project is more technical on computer vision and machine learning in nature. Candidates should have experience with machine learning models with some proven outcomes delivering on those types of products (less interested in large language model/ChatGPT/chat bot types of products).We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Aug 14, 2025

Plainsboro, NJ

|

Architect (Engineering)

|

Perm

|

$110k - $125k (estimate)

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You will champion self-service usage patterns for end users and accelerate our usage of IaC and GitOps to build and scale these solutions. You will drive continuous improvements to the platform to ease of use and efficiency for end-users. You embody the idea that ?good platform engineering is rarely ever seen only felt?. You have an automation-first mindset, are security-conscious, and keen on improving the in-house developer experience. Lead assigned business IT systems/projects/processes within area of engineering. Engage with critical internal and external stakeholders to identify areas for upgrades and improvements. Advise, inform, and support business teams around technology needs and issues related to own area. Lead optimization of IT systems and processes; and drive compliance of systems with regulatory requirements. Maintain up-to-date knowledge of relevant industry developments related to own area. Participate in project teams, panels, technological platforms, and meetings and keep in close contact with other IT/cross-functional teams. Guide and mentor newer team members in IT systems/processesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Jr AI/ML \u0026 Analytics Platform Architect","City":"Plainsboro","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Bachelors or Masters in a quantitative subject (e.g. Computer Science, Engineering, Data Science, Mathematics, Statistics, Operations Research) or a related field with 3-5 years of experience.Experience in building AI/ML \u0026 Analytics or related platforms for ML Researchers, ML Engineers, Data Scientists, and Data AnalystsExperience building scalable self-service systems or platforms using microservices and/or event-based servicesStrong knowledge of commonly used AI/ML \u0026 Analytics programming languages such as Python, Spark, SQL or similar, with experience in machine learning frameworks like PyTorch or TensorFlow.Experience with the AWS cloud-service ecosystem including AI/ML \u0026 Analytics related services (e.g. Sagemaker, etc.)Experience implementing IaC (Terraform, OpenTofu, CDK, Pulumi, etc.) + CI/CD for deploying cloud-based platform infrastructure at scaleKnowledge of basic software development tools including VCS (GitHub, GitLab, etc.), CI/CD (GitHub/Lab Actions, Jenkins, etc.), JIRAKnowledge of containerization (e.g. Docker, Podman, etc.) and orchestration tools (e.g. Kubernetes, Rancher, etc.)Experience with large scale CPU, GPU and/or multi-GPU infrastructure (bonus for CUDA fundamentals)Knowledge of fundamental ops capabilities such as registries, tracking, observability, and monitoring.Experience analyzing and improving system performance and reducing costs. Strong communication skills and ability to engage with stakeholders effectively.","Skills":"Prior experience working within the pharma/biotech domainProficiency in at least one or more strongly typed programming language such as C/cplusplus, Java, Go, Rust, or similar with associated OO or functional design principals.Experience with large-scale distributed systems (e.g. Ray, Dask, Spark, etc.) and high-performance computing environments (e.g. Slurm, etc.)In-depth knowledge of data platforms (e.g. Databricks, Snowflake, or Lake Formation) and tools (e.g. dbt) and their underlying technologies (e.g. Delta, Iceberg, Hudi, Spark).Prior work building and using real-time/streaming infrastructure (e.g., Kafka, Spark Streaming).Experience with GitOps style tools for building and enabling developer platforms (e.g. ArgoCD, Crossplane, etc.)Experience with multi-cloud platform development (e.g. some combination of AWS, GCP, Azure)Knowledge of high-performance frameworks for inference and training/fine-tuning (e.g. onnxRT, tensorRT, Triton, etc.) or resource intensive GenAI.","Industry":"Architect (Engineering)","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":125000.0000,"SalaryLow":110000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

We are seeking an experienced AI/ML & Analytics platform Architect who is passionate about data, digital, and AI. This role is pivotal in securing the efficient and compliant operations of our... developer platform, ensuring successful value delivery to Genmab?s business. You are highly technical and a hands-on individual who will build out the core features and capabilities of our AI/ML & Analytics developer platform. You will solve technical & architectural challenges to deliver a scalable, secure, and feature robust platform. You will work closely with our cross functional spoke teams to understand current and evolving AI/ML & Analytics needs to align platform and feature build-out. You will champion self-service usage patterns for end users and accelerate our usage of IaC and GitOps to build and scale these solutions. You will drive continuous improvements to the platform to ease of use and efficiency for end-users. You embody the idea that ?good platform engineering is rarely ever seen only felt?. You have an automation-first mindset, are security-conscious, and keen on improving the in-house developer experience. Lead assigned business IT systems/projects/processes within area of engineering. Engage with critical internal and external stakeholders to identify areas for upgrades and improvements. Advise, inform, and support business teams around technology needs and issues related to own area. Lead optimization of IT systems and processes; and drive compliance of systems with regulatory requirements. Maintain up-to-date knowledge of relevant industry developments related to own area. Participate in project teams, panels, technological platforms, and meetings and keep in close contact with other IT/cross-functional teams. Guide and mentor newer team members in IT systems/processesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Jul 02, 2025

Austin, TX

|

Business Analyst (BA)

|

Perm

|

$120k - $140k (estimate)

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Job Responsibilities:Manage Global Sales \u0026 Marketing IT Digital Transformation projects using Scaled Agile in a fast-paced environment ensuring on-time and on-budget deliveryCollaborate and partner with business and IT in defining, preparing and executing projects and change programsoGather and analyze business requirementsoUnderstand the needs of the business on a strategic and operational level oDevelop overall project plans and approach in collaboration with the business team oDevelop high-level functional design and create business workflows and user flows as neededoAnalyze varying solutions and recommend strategy with an eye on automation, AI/ML, functionality, cost, technology and value as appropriateoMitigate risks and address project obstacles as neededoDrive implementation with the onshore/offshore software development teamoEffectively engage and communicate with project team, management, project stakeholders and business team to share project status and identification/resolution of any project issuesoConduct IT acceptance testing and coordinate testing with usersoCoordinate project deployment with the release management teamMay be responsible for sourcing, negotiations and managing outside vendorsCollaborate with the marketing team to develop strategies for optimizing content for improved search results and user engagement.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Senior Technical Business Analyst AI Search \u0026 Digital Experien","City":"Austin","ExpirationDate":null,"PriorityOrder":0,"Requirements":"BS or MS degree in Project Management, Computer Science or related technical discipline5+ years of experience as a Business Analyst and IT project management, preferably with enterprise search or AI/ML-driven platforms.Strong understanding of search technologies (e.g., Elastic, Lucidworks, Coveo), semantic search concepts and AI/ML concepts including GenAI and LLMs.Excellent communication with good presentation skills and ability to work with a geographically dispersed, multi-cultural teamStrong knowledge of software development fundamentals crossing all phases of the software development lifecycle: requirements, analysis, design, prototyping, development, testing, implementationExperience using Agile methodologies and familiarity with Agile project management tools (Jira, Service Now) Familiarity with user experience (UX) design principals, particularly in sales and marketing applications. Excellent analytical and problem-solving skills with a focus on enhancing digital user experiences","Skills":"Experience with natural language processing (NLP) and machine learning concepts applied to search optimizationKnowledge of semiconductor industry terminology, products, and customer needsUnderstanding of accessibility standards and their application to search interfaces","Industry":"Business Analyst (BA)","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":140000.0000,"SalaryLow":120000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

We are seeking a highly-skilled Senior Business Analyst to spearhead the implementation of our next-generation external search engine for the business website. This role is crucial in leading the... transformation of the customer search experience leveraging advanced search technologies to improve product discoverability, and support our customers and partners in finding the right information quickly and efficiently. Job Responsibilities:Manage Global Sales & Marketing IT Digital Transformation projects using Scaled Agile in a fast-paced environment ensuring on-time and on-budget deliveryCollaborate and partner with business and IT in defining, preparing and executing projects and change programsoGather and analyze business requirementsoUnderstand the needs of the business on a strategic and operational level oDevelop overall project plans and approach in collaboration with the business team oDevelop high-level functional design and create business workflows and user flows as neededoAnalyze varying solutions and recommend strategy with an eye on automation, AI/ML, functionality, cost, technology and value as appropriateoMitigate risks and address project obstacles as neededoDrive implementation with the onshore/offshore software development teamoEffectively engage and communicate with project team, management, project stakeholders and business team to share project status and identification/resolution of any project issuesoConduct IT acceptance testing and coordinate testing with usersoCoordinate project deployment with the release management teamMay be responsible for sourcing, negotiations and managing outside vendorsCollaborate with the marketing team to develop strategies for optimizing content for improved search results and user engagement.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Aug 20, 2025

Irvine, CA

|

Software Engineering

|

Contract

|

$48 - $60 (hourly estimate)

{"JobID":435771,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-117.791727272727,"Longitude":33.6315454545455,"Distance":null},"State":"California","Zip":"92612","ReferenceID":"OCC-799297","PostedDate":"\/Date(1755717330000)\/","Description":"Were looking for a technically skilled and proactive Agentic \u0026 AI Tech Ops Engineer to join our AI Center of Excellence. This role ensures the reliability, scalability, and efficiency of AI and Agentic AI systems in production. Youll work closely with AI developers, architects, and data scientists to deploy, monitor, and maintain AI infrastructure, while driving automation and operational excellence.Key Responsibilities:Deployment \u0026 InfrastructureDeploy and manage AI models and agentic systems across cloud (GCP, AWS, Azure) and on-prem environments.Implement CI/CD pipelines and optimize cloud resources for scalability and cost-efficiency.Monitoring \u0026 ReliabilityBuild monitoring, logging, and alerting systems to ensure high availability and performance.Identify and resolve system issues and performance bottlenecks.Incident ManagementProvide operational support, conduct root cause analysis, and maintain runbooks and SOPs.Participate in on-call rotations for critical AI services.Automation \u0026 Best PracticesAutomate deployments and maintenance using scripting and tools.Enforce security, compliance, and operational best practices.Collaboration \u0026 DocumentationPartner with cross-functional teams to ensure smooth production transitions.Maintain clear documentation and provide feedback on system performance.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Agentic/ML Ops Engineer","City":"Irvine","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Bachelors in Computer Science or related field.47+ years in Tech Ops, DevOps, SRE, or MLOps roles.Experience with cloud platforms (especially GCP/Vertex AI), CI/CD tools, scripting (Python, Bash), and containerization (Docker, Kubernetes).Strong troubleshooting skills and familiarity with monitoring tools (e.g., Prometheus, Grafana).","Skills":"Masters degree and relevant cloud certifications.Experience with MLOps/LLMOps, AI/ML frameworks (TensorFlow, PyTorch), and agentic AI systems.Familiarity with vector databases, data pipelines (Airflow, Kubeflow), and agile environments.","Industry":"Software Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":60.0000,"SalaryLow":48.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Were looking for a technically skilled and proactive Agentic & AI Tech Ops Engineer to join our AI Center of Excellence. This role ensures the reliability, scalability, and efficiency of AI and... Agentic AI systems in production. Youll work closely with AI developers, architects, and data scientists to deploy, monitor, and maintain AI infrastructure, while driving automation and operational excellence.Key Responsibilities:Deployment & InfrastructureDeploy and manage AI models and agentic systems across cloud (GCP, AWS, Azure) and on-prem environments.Implement CI/CD pipelines and optimize cloud resources for scalability and cost-efficiency.Monitoring & ReliabilityBuild monitoring, logging, and alerting systems to ensure high availability and performance.Identify and resolve system issues and performance bottlenecks.Incident ManagementProvide operational support, conduct root cause analysis, and maintain runbooks and SOPs.Participate in on-call rotations for critical AI services.Automation & Best PracticesAutomate deployments and maintenance using scripting and tools.Enforce security, compliance, and operational best practices.Collaboration & DocumentationPartner with cross-functional teams to ensure smooth production transitions.Maintain clear documentation and provide feedback on system performance.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Aug 07, 2025

Plano, TX

|

Project Manager

|

Contract

|

$14 - $18 (hourly estimate)

{"JobID":433513,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-96.7359090909091,"Longitude":33.0632727272727,"Distance":null},"State":"Texas","Zip":"75024","ReferenceID":"DAL-800755","PostedDate":"\/Date(1754605027000)\/","Description":"A Fortune 100 client is seeking to add an additional team member to their enterprise, Data \u0026 AI organization. The GenAI Technical Product Manager /Delivery Lead will have expertise in use cases exploration as a hyrbrid function (business analyst, Architect , development) to aid in the implementation of GEN AI architecture strategies, best practices, and standards to enhance AI ML model deployment and monitoring efficiency. This team member will also assist in developing architecture roadmap and strategy for GenAI Platforms and tech stacks. This role will focus on the technical development, deployment, and optimization of GenAI solutions, ensuring alignment with business strategies and technological advancements.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"GenAI Scrum Master (PM) - INTL India: cabc84b8","City":"Plano","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 10-15 years of experience with a strong balance of business acumen and technical expertise in AI.- 5+ years in building and releasing NLP/AI software, with specific experience in RAG , Agents systems and embedding models.- Demonstrated experience in delivering Gen AI products, including Multi-modal LLMs, Foundation models, and agentic AI systems.- Deep familiarity with cloud technologies, especially Azure, and experience deploying models for large-scale inference using advanced LLM ops techniques.- Proficiency in PyTorch, TensorFlow, Kubernetes, Docker, LlamaIndex, LangChain, LLM, SLM, LAM, and cloud platforms, with a focus on implementing RAG and embedding pipelines.- Excellent communication and interpersonal skills, with a strong design capability and ability to articulate complex AI concepts to diverse audiences.- Hands-on experience with chunking strategies, RAG implementation, and optimizing embedding models for various AI applications.- Bachelors or masters degree in computer science, Data Science, or a related technical field.- Demonstrated ability to translate complex technical concepts into actionable business strategies. Experience in data-driven decision-making processes.- Strong communication skills, with the ability to collaborate effectively with both technical and non-technical stakeholders.- Proven track record in managing and delivering AI/ML projects, with a focus on GenAI solutions, in large-scale enterprise environments.","Skills":"- Proven track record in shipping products and developing state-of-the-art Gen AI product architecture.","Industry":"Project Manager","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":18.0000,"SalaryLow":14.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

A Fortune 100 client is seeking to add an additional team member to their enterprise, Data & AI organization. The GenAI Technical Product Manager /Delivery Lead will have expertise in use cases... exploration as a hyrbrid function (business analyst, Architect , development) to aid in the implementation of GEN AI architecture strategies, best practices, and standards to enhance AI ML model deployment and monitoring efficiency. This team member will also assist in developing architecture roadmap and strategy for GenAI Platforms and tech stacks. This role will focus on the technical development, deployment, and optimization of GenAI solutions, ensuring alignment with business strategies and technological advancements.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Aug 21, 2025

New York, NY

|

Software Engineering

|

Perm

|

$102k - $192k (estimate)

{"JobID":435828,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-73.99,"Longitude":40.71,"Distance":null},"State":"New York","Zip":"10020","ReferenceID":"NYC-724c9d42-4b4b-47d6-8ad7-1e081f6f776c","PostedDate":"\/Date(1755752699000)\/","Description":"As part of our client\u0027s Technology Applications team, you will play a pivotal role in designing, developing, and maintaining applications with Microsoft\u0027s AI toolset, including Copilot Studio, Azure AI Services, Power Platform, and full custom development in the M365 ecosystem along with React, and Node.js. Your Work will contribute directly to enhancing business process efficiency within the Firm. You will also collaborate with the Innovation Team and data scientists to explore and implement AI-driven solutions that push the boundaries of legal technology. The ideal candidate has a strong technical foundation, a passion for software development, and a keen interest in AI research and development. You will work across various projects, applying a mix of technical expertise, creativity, and problem-solving skills. You will be proactive in identifying areas for improvement, innovating new solutions, and driving projects forward in an agile environment. Supporting the firm?s needs, you will develop a good understanding of how the firm operates. You will also be an integral part of our focus on delivering the Firm?s vision of profitable growth and will champion our internal culture. Aware of the contribution that you can make to the plans and decisions that will deliver engaged people and outstanding client relationships around the world, you will be confident in speaking up and proactively look for ways to make a difference and implement process improvements. In return, you will have a front-row seat in a business that is changing rapidly within a team that is friendly, supportive and welcoming. Duties include the below:-Develop and execute integrated marketing campaigns aimed at driving measurable outcomes, including client acquisition and retention and increases in brand health metrics-Develop, integrate, and maintain AI-powered applications using Microsoft AI and cloud technologies (Copilot Studio, Azure OpenAI, Cognitive Services, Machine Learning, etc.)-Leverage Azure AI services to implement NLP, computer vision, and predictive analytics solutions-Build and integrate AI-driven solutions into business processes to enhance efficiency-Develop applications within Azure Foundry, optimizing them for performance and scalability-Collaborate with the Innovation Team and data scientists to explore R\u0026D initiatives related to AI and automation-Implement Copilot and Copilot Studio solutions to streamline workflows and automate tasks-Work with Power Platform (Power Automate, Power Apps, Power Virtual Agents) to create intelligent workflow automation-Participate in full software development lifecycle (SDLC) activities, including design, development, testing, deployment, and support-Develop custom Microsoft 365 add-ins and extensions using C#, .NET, JavaScript, React and the Graph API-Develop and maintain cloud-native applications, ensuring optimal security, scalability, and compliance-Follow DevOps best practices, including CI/CD pipelines, Infrastructure as Code (IaC), and automated testing-Monitor and maintain existing applications, ensuring they remain performant, secure, and up to date-Troubleshoot technical issues and implement bug fixes proactively-Stay informed of the latest Microsoft and AI advancements, incorporating new technologies where applicable-Maintain the practice of continuous improvement and education by attending seminars, etc., and keeping current on new leadership skills-Maintain professional and technical knowledge by reviewing related professional publications-Stay in tune with the Firm?s growing projects for practical experience-Interact with all levels of staffWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Sr. M365 Engineer","City":"New York","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-B.S. degree in Computer Science, Software Engineering or related field, or equivalent experience-3+ years of experience in software development with a focus on AI, automation, or cloud-based solutions within M365-Strong proficiency in Microsoft AI and cloud platforms, including:-Azure AI services (OpenAI, Cognitive Services, Machine Learning, Bot Services)-Copilot Studio for building custom AI assistants-Power Platform (Power Automate, Power Apps, Power Virtual Agents)-Microsoft Graph API for integrating with M365-Experience with SharePoint Online-Experience developing in csharp, .NET, Python, JavaScript/TypeScript, and PowerShell-Knowledge of AI/ML frameworks and integration of AI models into applications-Understanding of AI/ML concepts, including NLP, chatbot development, and automation-Familiarity with Microsoft 365 development, including Teams apps, SharePoint integration, and Office Add-ins-Strong knowledge of DevOps methodologies, CI/CD pipelines, and Git-based workflows","Skills":"","Industry":"Software Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":192000.0000,"SalaryLow":102000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

As part of our client's Technology Applications team, you will play a pivotal role in designing, developing, and maintaining applications with Microsoft's AI toolset, including Copilot Studio, Azure... AI Services, Power Platform, and full custom development in the M365 ecosystem along with React, and Node.js. Your Work will contribute directly to enhancing business process efficiency within the Firm. You will also collaborate with the Innovation Team and data scientists to explore and implement AI-driven solutions that push the boundaries of legal technology. The ideal candidate has a strong technical foundation, a passion for software development, and a keen interest in AI research and development. You will work across various projects, applying a mix of technical expertise, creativity, and problem-solving skills. You will be proactive in identifying areas for improvement, innovating new solutions, and driving projects forward in an agile environment. Supporting the firm?s needs, you will develop a good understanding of how the firm operates. You will also be an integral part of our focus on delivering the Firm?s vision of profitable growth and will champion our internal culture. Aware of the contribution that you can make to the plans and decisions that will deliver engaged people and outstanding client relationships around the world, you will be confident in speaking up and proactively look for ways to make a difference and implement process improvements. In return, you will have a front-row seat in a business that is changing rapidly within a team that is friendly, supportive and welcoming. Duties include the below:-Develop and execute integrated marketing campaigns aimed at driving measurable outcomes, including client acquisition and retention and increases in brand health metrics-Develop, integrate, and maintain AI-powered applications using Microsoft AI and cloud technologies (Copilot Studio, Azure OpenAI, Cognitive Services, Machine Learning, etc.)-Leverage Azure AI services to implement NLP, computer vision, and predictive analytics solutions-Build and integrate AI-driven solutions into business processes to enhance efficiency-Develop applications within Azure Foundry, optimizing them for performance and scalability-Collaborate with the Innovation Team and data scientists to explore R&D initiatives related to AI and automation-Implement Copilot and Copilot Studio solutions to streamline workflows and automate tasks-Work with Power Platform (Power Automate, Power Apps, Power Virtual Agents) to create intelligent workflow automation-Participate in full software development lifecycle (SDLC) activities, including design, development, testing, deployment, and support-Develop custom Microsoft 365 add-ins and extensions using C#, .NET, JavaScript, React and the Graph API-Develop and maintain cloud-native applications, ensuring optimal security, scalability, and compliance-Follow DevOps best practices, including CI/CD pipelines, Infrastructure as Code (IaC), and automated testing-Monitor and maintain existing applications, ensuring they remain performant, secure, and up to date-Troubleshoot technical issues and implement bug fixes proactively-Stay informed of the latest Microsoft and AI advancements, incorporating new technologies where applicable-Maintain the practice of continuous improvement and education by attending seminars, etc., and keeping current on new leadership skills-Maintain professional and technical knowledge by reviewing related professional publications-Stay in tune with the Firm?s growing projects for practical experience-Interact with all levels of staffWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Aug 18, 2025

Irvine, CA

|

Business Analysis

|

Contract-to-perm

|

$48 - $60 (hourly estimate)

{"JobID":435892,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-117.85,"Longitude":33.68,"Distance":null},"State":"California","Zip":"92614","ReferenceID":"HSW-cf1a5534-2987-4587-b8b8-64714abb5c88","PostedDate":"\/Date(1755544547000)\/","Description":"An employer in the Irvine area is seeking a Business Development Analyst. This is a fully remote position, with the expectation to come onsite to Irvine once per quarter. Candidates can live anywhere in California, as long as they are comfortable traveling to Orange County quarterly.The Business Development Analyst will join the Technology and Innovation team, which focuses on developing agents to augment the organization?s products. Responsibilities include: assisting with data mapping and design, helping define project deliverables, tracking progress through user cases and user stories, and building models for implementation. Experience working with Microsoft\u0027s AI products is needed, specifically AI Foundry.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Business Development Analyst","City":"Irvine","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Experience working as a Business Development Analyst in a healthcare environmentExperience defining deliverables and tracking progress using user cases and user stories. Hands-on experience with Microsoft?s AI products, particularly Azure AI FoundryExperience organizing data for AI driven projects","Skills":"","Industry":"Business Analysis","Country":"US","Division":"IGH","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":60.0000,"SalaryLow":48.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

An employer in the Irvine area is seeking a Business Development Analyst. This is a fully remote position, with the expectation to come onsite to Irvine once per quarter. Candidates can live anywhere... in California, as long as they are comfortable traveling to Orange County quarterly.The Business Development Analyst will join the Technology and Innovation team, which focuses on developing agents to augment the organization?s products. Responsibilities include: assisting with data mapping and design, helping define project deliverables, tracking progress through user cases and user stories, and building models for implementation. Experience working with Microsoft's AI products is needed, specifically AI Foundry.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Jul 31, 2025

Kansas City, MO

|

Business Analyst (BA)

|

Perm

|

$125k - $150k (estimate)

{"JobID":432529,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-94.5782727272727,"Longitude":39.1105454545455,"Distance":null},"State":"Missouri","Zip":"64112","ReferenceID":"DC0-799260","PostedDate":"\/Date(1753985807000)\/","Description":"Our client seeks a Lead Business Analyst Business Technology Innovation to accelerate firm-wide AI adoption. Embedded in the AI Program, you will be the bridge between our business technology functions (Finance, Marketing, HR, Recruiting, etc.) and IT/PMO teamsturning high-value use cases into secure, production-ready solutions. Youll translate workflows into technical requirements, steer vendors and IT partners, and keep executives informed while they stay focused on strategy. Success demands equal parts technical fluency and business acumen, plus the autonomy to drive projects from intake to measurable impact. Targeting $125-150KWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Lead BA","City":"Kansas City","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Business Engagement \u0026 Requirements AnalysisPrimary liaison between IT, business leadership, and AI governance teams, ensuring initiatives are well-defined, technically feasible, and aligned with firm priorities.Conduct structured discovery sessions with attorneys, practice-group leaders, department heads, and administrative teams to assess workflows, pain points, and AI-driven opportunities.Translate business needs into Business Requirement Documents (BRDs), process maps, and detailed functional/technical specifications for IT, AI development teams, and vendor partners.Lead scoping discussions with IT/PMO to confirm infrastructure fit, realistic timelines, and resource needs.Independently manage technical execution, collaborating closely with IT while keeping AI Program Leadership informedwithout requiring day-to-day oversight.2. AI Intake, Evaluation \u0026 GovernanceOperate the AI intake pipeline: run cross-functional discovery, perform scoring, cost/benefit, and risk analyses, and present recommendations to the AI Program Steering Committee.Support continuous improvement of intake and evaluation frameworks that prioritize high-impact opportunities.Embed information-security, privacy, client-confidentiality, ABA Model Rule, and broader compliance considerations throughout each project lifecycle.Maintain a centralized AI tracking system that gives firm-wide visibility, accountability, and structured reporting on all AI projects.3. Project Execution \u0026 Vendor CoordinationOrchestrate end-to-end solution deliveryvendor diligence, pilot design, requirements capture, risk review, rollout planning, and adoption trackingto move each functional area from concept to measurable results.Set work priorities, acceptance criteria, and release-readiness standards with IT/PMO and external vendors; track schedules, milestones, budgets, and proactively escalate blockers.Oversee AI tool rollouts from deployment validation through onboarding, ensuring seamless user integration and post-implementation support (gathering feedback and refining deployments).Manage vendor relationships and contracts to ensure solution quality, utilization, and continued alignment with firm needs.4. Change Management, Adoption \u0026 Training StrategyDevelop and execute firm-wide adoption strategies that maximize AI impact across business units.Act as an AI evangelist, educating attorneys and staff on capabilities, limitations, and best practices.Collaborate with practice-group leaders, department heads, and the Training Department to tailor solutions, refine education strategies, and create training materials, user guides, and best-practice documentation.Gather user feedback and adoption analytics to iterate features, workflows, and learning content for sustained usage.5. Communications \u0026 Executive Stakeholder SupportProvide communications supportdrafting AI program updates, release communications, in-app prompts, and internal knowledge-sharing materials under AI Program Leadership direction.Deliver regular written and verbal updates to Executive Sponsors, CIO, Legal Practice Leadership, and the AI Program Steering Committee, highlighting progress, risks, issues, and decisions needed.6. Data, Insights \u0026 Continuous ImprovementBuild and maintain dashboards that visualize intake pipeline, project status, usage metrics, and value realization for leadership reporting.5-8 +years in business analysis, product management, or solutions consulting within a professional services, legal tech, or enterprise IT setting.Proven track record translating complex business workflows into technical requirements for AI, automation, or data driven solutions.Working knowledge of generative AI concepts (LLMs, RAG, prompt design), automation (RPA/IPA), and data governance principles.Demonstrated success coordinating with IT/PMO and vendor engineering teams to deliver production grade solutions.","Skills":"","Industry":"Business Analyst (BA)","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":150000.0000,"SalaryLow":125000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Our client seeks a Lead Business Analyst Business Technology Innovation to accelerate firm-wide AI adoption. Embedded in the AI Program, you will be the bridge between our business technology... functions (Finance, Marketing, HR, Recruiting, etc.) and IT/PMO teamsturning high-value use cases into secure, production-ready solutions. Youll translate workflows into technical requirements, steer vendors and IT partners, and keep executives informed while they stay focused on strategy. Success demands equal parts technical fluency and business acumen, plus the autonomy to drive projects from intake to measurable impact. Targeting $125-150KWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Aug 15, 2025

West Hollywood, CA

|

System Administrator

|

Perm

|

$150k - $300k (estimate)

{"JobID":435175,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-118.365909090909,"Longitude":34.1068181818182,"Distance":null},"State":"California","Zip":"90069","ReferenceID":"DGH-802045","PostedDate":"\/Date(1755299673000)\/","Description":"This person is responsible for the architecture, execution, and ongoing optimization of our digital infrastructure. This includes full oversight of the CRM (Salesforce), AI systems, content automation, quoting tools, landing pages, and digital reporting pipelines to ensure leads are tracked, nurtured, converted, and monetized.Reporting directly to the CEO, this role owns the entire digital and AI stack from first web interaction through payment and post-care engagement. Success in this position requires a unique blend of technical mastery, strategic thinking, revenue ownership, and creative innovation bringing together sales, marketing, and operations into one high-impact technology role.MISSION OF THE ROLETo build and manage an intelligent digital ecosystem that drives revenue by capturing, quoting, and closing leads across all channels while deploying AI tools and dashboards to empower cross-functional performance.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Stack Integration Engineer","City":"West Hollywood","ExpirationDate":null,"PriorityOrder":0,"Requirements":"5+ years in CRM management, AI systems, or MarTech leadership roles Proven success in implementing AI-powered lead funnels and digital revenue capture Strong project management and cross-functional collaboration skills Excellent analytical, creative, and strategic thinking ability Ability to balance urgency with quality in a high-performance environment High degree of ownership, proactivity, and resourcefulness","Skills":"","Industry":"System Administrator","Country":"US","Division":"IGH","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":300000.0000,"SalaryLow":150000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

This person is responsible for the architecture, execution, and ongoing optimization of our digital infrastructure. This includes full oversight of the CRM (Salesforce), AI systems, content... automation, quoting tools, landing pages, and digital reporting pipelines to ensure leads are tracked, nurtured, converted, and monetized.Reporting directly to the CEO, this role owns the entire digital and AI stack from first web interaction through payment and post-care engagement. Success in this position requires a unique blend of technical mastery, strategic thinking, revenue ownership, and creative innovation bringing together sales, marketing, and operations into one high-impact technology role.MISSION OF THE ROLETo build and manage an intelligent digital ecosystem that drives revenue by capturing, quoting, and closing leads across all channels while deploying AI tools and dashboards to empower cross-functional performance.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Aug 08, 2025

Phoenix, AZ

|

Security Engineering

|

Contract

|

$14 - $17 (hourly estimate)

{"JobID":433561,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-111.946727272727,"Longitude":33.6742727272727,"Distance":null},"State":"Arizona","Zip":"85054","ReferenceID":"PHX-800772","PostedDate":"\/Date(1754612209000)\/","Description":"We are seeking a dedicated and skilled contractor to join our team as an L1 Support Specialist for Gen AI Security Operations. This role is integral to our 24/7 support availability, ensuring the security and reliability of our Gen AI products.Key Responsibilities:-Customer Support: Provide first-level support to customers, addressing queries and issues related to security blocks on Gen AI products.-Issue Escalation: Escalate complex technical issues to L2 support as needed, ensuring timely and effective resolution.-Knowledge Management: Create, update, and maintain knowledge articles to assist both the support team and customers.-Queue Monitoring: Monitor the servicing queue to ensure prompt responses and resolutions to support requests.-Feedback Loop Management: Oversee the feedback process between L1, L2, and L3 support to recommend and implement configuration changes.-Documentation: Track and log all support requests and remediation steps for accountability and continuous improvement.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"INTL GenAI L1 Support","City":"Phoenix","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-Strong understanding of Gen AI security operations.-Excellent communication and customer service skills.-Ability to work in a fast-paced, 24/7 support environment.-Experience with knowledge management and documentation practices.-Strong problem-solving skills and attention to detail.","Skills":"","Industry":"Security Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":17.0000,"SalaryLow":13.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

We are seeking a dedicated and skilled contractor to join our team as an L1 Support Specialist for Gen AI Security Operations. This role is integral to our 24/7 support availability, ensuring the... security and reliability of our Gen AI products.Key Responsibilities:-Customer Support: Provide first-level support to customers, addressing queries and issues related to security blocks on Gen AI products.-Issue Escalation: Escalate complex technical issues to L2 support as needed, ensuring timely and effective resolution.-Knowledge Management: Create, update, and maintain knowledge articles to assist both the support team and customers.-Queue Monitoring: Monitor the servicing queue to ensure prompt responses and resolutions to support requests.-Feedback Loop Management: Oversee the feedback process between L1, L2, and L3 support to recommend and implement configuration changes.-Documentation: Track and log all support requests and remediation steps for accountability and continuous improvement.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

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