Job Search Results for analyst
Nov 05, 2025
Charlotte, NC
|
Accounting / Finance
|
Perm
|
$180k - $200k (estimate)
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Insight Global is seeking a Lead Real Estate Technology Analyst who combines strong technical trouble shooting skills with a deep understanding of real estate equity or CML operations. This role will... serve as a team lead and mentor, supporting both applications and users.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 03, 2026
Dallas, TX
|
EMR ? Electronic Medical Records
|
Contract
|
$59 - $74 (hourly estimate)
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We are seeking an Epic Professional Billing (PB) Analyst to provide run-and-maintain support while the core PB team transitions to an upcoming Refuel initiative. This role is intended as a short-term... backfill to support day-to-day operations, ad hoc requests, and ticket-based work while leadership finalizes and hires a permanent replacement.This position is heavily PB-focused and may include light coding exposure, but the primary need is Professional Billing functional support. The ideal candidate is a mid-level PB builder who is comfortable maintaining and supporting existing build rather than driving large project-based initiatives.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 12, 2026
Altamonte Springs, FL
|
Help Desk
|
Contract
|
$13 - $16 (hourly estimate)
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The Tier 1 Service Desk Analyst provides Tier 1 technical support to internal staff across clinical, corporate, and operational departments. This includes resolving account access issues, password... resets, account unlocks, multi-factor authentication support, secure login troubleshooting, and basic technical tasks such as printer mapping. The analyst follows defined workflows, documents all tickets in ServiceNow, and escalates issues to Tier 2 when appropriate. Throughout the day, the analyst may shift between the patient support queue and the Tier 1 employee support queue based on call volume and operational needs. When shifting support to the CDS team, the analyst is responsible for supporting both patient users and internal employees in a high volume, hybrid service environment. The analyst manages a steady flow of inbound calls from patients seeking assistance with accessing and using the online health portal. Daily responsibilities include guiding patients through password resets, account login troubleshooting, portal navigation, browser cache and cookie clearing, linking family accounts, and resolving basic access issues. This portion of the role requires strong communication skills, patience, professionalism, and the ability to remain calm when interacting with frustrated or upset patients.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 02, 2026
New York, NY
|
System Administrator
|
Perm
|
$125k - $159k (estimate)
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Insight Global is looking for a Epic Certified CP Beaker Consultant to join one of our largest healthcare clients in Manhattan. They will be working with the IT team and the Laboratory teams within... the organization and responsible for validation, testing and supporting the laboratory information systems. We are looking for someone with a bench experience in Microbiology, CCV and MRT. Having exposure to the Epic Beaker module is a huge plus.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 07, 2026
Boca Raton, FL
|
Financial Services
|
Perm
|
$90k - $110k (estimate)
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Insight Global is supporting our client in identifying a high level Senior Financial Analyst, FP&A who will go on site in Boca Raton 5 days a week. Under supervision, this position provides support... in the planning, preparation and analysis of the company?s annual budget and forecasts. Additionally, this position will be responsible for summarizing various financial analyses in reports for senior management. This position is dynamic and operates in a fast-paced environment. Additionally, this position will have visibility among all levels of the organization. Key Responsibilities?Assists all aspects of the budget & forecasting processes. Develops and coordinates detailed checklists to meet deadlines across all business units.?Helps prepare the annual budget and quarterly forecasts including data input, tracking user submissions, creating reports, and making recommendations based on analysis. Helps to ensure integrity and accuracy of data within the Hyperion database.?Assists in administration of Hyperion Planning Security and design architecture.?Leads overhead cost analysis and prepares monthly variance reports with findings by working with all departments.?Develops, prepares, and analyzes financial reports based on actual, forecast, and budget data. Research variances utilizing our software platforms to understand certain accounts and/or variances. Makes recommendations accordingly.?Compares monthly financial performance against budget and/or forecast. Investigates variances and communicates to management findings.?Assists facilities in budget preparation as needed. Prepares budget data and budget justification information as required. Responds to a variety of budget related questions or inquiries. ?Documents processes and identifies areas for improvement. ?Prepares weekly reporting dashboard.?Prepares ad hoc reports as needed.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 05, 2026
Houston, TX
|
Accounting
|
Contract-to-perm
|
$24 - $30 (hourly estimate)
{"JobID":502818,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-95.38,"Longitude":29.76,"Distance":null},"State":"Texas","Zip":"77002","ReferenceID":"HOU-43fec330-0e05-4ae4-afa2-4f479d08c733","PostedDate":"\/Date(1772721795000)\/","Description":"The Operations Support Team is responsible for the end to end settlement activity for the Crude Trading business. The Operations Support Analyst is responsible for the resolution of volumetric and pricing issues that arise during the settlement process. This will involve daily communications with the Customers, Traders, Lease, and Inventory as well as detailed analysis and interpretation of volume allocations and revisions, understanding contracts, and complex contractual pricing components. It is essential for the analyst to exercise good business judgment and to make prudent business decisions in order to resolve any disputes with customers in a timely manner. The successful candidate must be an effective communicator and must show the initiative and motivation necessary to complete job functions. They must understand the flow of volumes, transportation activity, lease processes, finance and accounting of contracts as well as work through multiple systems that require a technical mindset. The Operations Support Analyst must be able to interpret crude trading contracts; which involves the detailed analysis of crude oil purchases and sales with Shell Affiliates and third parties, understand pipeline logistics. Duties include resolving any volumetric or pricing issues to the net settling of all domestic and international crude oil sales and purchases, pipeline and trucking contracts. This role can be measured through the following accountabilities:? Ensure transactions are strictly governed by contracts including related crude oil provisions such as differentials, gravity penalties, and allocations? Ability to understand contractual components, including complex pricing deals and quality banks as well as pipeline systems? Understanding the analysis of allocated volumes and revisions to ensure data integrity? Analysis and verification of complex accounting deals, quarterly quality bank statements, and pipeline statements? Analysis/research of unsettled items in both Endur and TSAP? Analysis of paid items from Ecap and RADAR ? Pursue collection with counterparty for disputed outstanding receivables and analysis of payable open line items with customer? Interaction with internal (schedulers, contract admin, traders, lease analysts, etc) and external (third party) customers.Perform monthly audits of Settlement Analysts? Status of Accounts? Operates in compliance with all documented SOX controlsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Crude Ops Support - Settlements Analyst","City":"Houston","ExpirationDate":null,"PriorityOrder":0,"Requirements":"2-4 years of experience in crude settlements OR crude accountingPrevious exposure to a fast paced, high energy and extremely demanding trading environment is an assetSystems knowledge OR a strong learning aptitude for new systems in business related applications and toolsFluent with MS Excel with an ability to create pivot tables and macros to integrate and analyze complex dataExperience with analysis/reporting on large/complex data sets Accounting and Trading Finance ControlsContracts and Legal Framework skills","Skills":"Experience with analytics/reporting tools (e.g. QlikView, Tableau, Spotfire)Endur experience TSAP or GSAP experience Bachelor\u0027s degree","Industry":"Accounting","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":30.0000,"SalaryLow":24.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
The Operations Support Team is responsible for the end to end settlement activity for the Crude Trading business. The Operations Support Analyst is responsible for the resolution of volumetric and... pricing issues that arise during the settlement process. This will involve daily communications with the Customers, Traders, Lease, and Inventory as well as detailed analysis and interpretation of volume allocations and revisions, understanding contracts, and complex contractual pricing components. It is essential for the analyst to exercise good business judgment and to make prudent business decisions in order to resolve any disputes with customers in a timely manner. The successful candidate must be an effective communicator and must show the initiative and motivation necessary to complete job functions. They must understand the flow of volumes, transportation activity, lease processes, finance and accounting of contracts as well as work through multiple systems that require a technical mindset. The Operations Support Analyst must be able to interpret crude trading contracts; which involves the detailed analysis of crude oil purchases and sales with Shell Affiliates and third parties, understand pipeline logistics. Duties include resolving any volumetric or pricing issues to the net settling of all domestic and international crude oil sales and purchases, pipeline and trucking contracts. This role can be measured through the following accountabilities:? Ensure transactions are strictly governed by contracts including related crude oil provisions such as differentials, gravity penalties, and allocations? Ability to understand contractual components, including complex pricing deals and quality banks as well as pipeline systems? Understanding the analysis of allocated volumes and revisions to ensure data integrity? Analysis and verification of complex accounting deals, quarterly quality bank statements, and pipeline statements? Analysis/research of unsettled items in both Endur and TSAP? Analysis of paid items from Ecap and RADAR ? Pursue collection with counterparty for disputed outstanding receivables and analysis of payable open line items with customer? Interaction with internal (schedulers, contract admin, traders, lease analysts, etc) and external (third party) customers.Perform monthly audits of Settlement Analysts? Status of Accounts? Operates in compliance with all documented SOX controlsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Dec 03, 2025
Austin, TX
|
Security Engineering
|
Contract-to-perm
|
$36 - $45 (hourly estimate)
{"JobID":473004,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-97.74,"Longitude":30.26,"Distance":null},"State":"Texas","Zip":"78701","ReferenceID":"DGW-0cd49488-17dc-4bbb-99f6-85ee1e64b842","PostedDate":"\/Date(1764780882000)\/","Description":"The Cybersecurity Analyst will be responsible for safeguarding the organization?s information systems, infrastructure, and data through proactive monitoring, analysis, and in supporting the implementation of advanced security solutions. This position plays a vital role in maintaining a secure technology environment by leveraging tools such as Cisco XDR, Cisco Firepower, Cisco Endpoint, Cisco ASA, Fortinet Gateways, and Duo MFA.The ideal candidate will possess 3?5 years of hands-on experience in network and server hardening, threat detection and response, and disaster recovery planning and execution. Working closely with IT operations, this role ensures that all systems are resilient, compliant, and protected against evolving cyber threats.Key ResponsibilitiesSecurity Operations \u0026 Monitoring? Implement, configure, and manage Cisco XDR, Cisco Endpoint Security, and Fortinet Gateways to ensure proactive threat detection and response.? Monitor network and endpoint activities for security incidents using advanced SIEM and XDR tools.? Investigate, analyze, and respond to security breaches, threats, and vulnerabilities.Network \u0026 Infrastructure Security? Manage and maintain Cisco Firepower and Cisco ASA firewalls to ensure secure and efficient traffic management.? Administer Duo Multi-Factor Authentication (MFA) for secure user access and identity protection.? Perform network hardening to reduce the attack surface, following best practices and compliance standards.Server \u0026 System Hardening? Conduct server hardening across Windows and Linux systems, ensuring compliance with internal and regulatory standards.? Review and implement secure configurations, patch management, and vulnerability remediation.Disaster Recovery \u0026 Continuity? Participate in DR drills and testing to validate readiness and response effectiveness.Policy, Documentation \u0026 Compliance? Maintain up-to-date documentation of network security configurations, standards, and incident response procedures.? Support compliance initiatives (e.g., NIST, ISO 27001, or CIS Controls) through audits and reporting.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Cyber Security Analyst","City":"Austin","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? Bachelor?s degree in Cybersecurity, Computer Science, Information Technology, or related field (or equivalent experience).? 3?5 years of hands-on experience managing and securing enterprise networks and systems.? Proven experience with:? Cisco XDR, Cisco Firepower, Cisco ASA, Cisco Endpoint? Fortinet Gateways? Duo MFA? Server and Network Hardening? Disaster Recovery implementation and testing? Strong understanding of TCP/IP, VPNs, IDS/IPS, and secure network design principles.? Familiarity with incident response, threat intelligence, and vulnerability management processes.? Cisco certifications such as CCNA, CCNP (Enterprise, Security, or equivalent).? Experience with other routing protocols (EIGRP, BGP) and advanced firewall features.? Familiarity with automation tools (Python, Ansible, Netmiko) for network management.? Experience in high-availability enterprise or government environments.","Skills":"","Industry":"Security Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":45.0000,"SalaryLow":36.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
The Cybersecurity Analyst will be responsible for safeguarding the organization?s information systems, infrastructure, and data through proactive monitoring, analysis, and in supporting the... implementation of advanced security solutions. This position plays a vital role in maintaining a secure technology environment by leveraging tools such as Cisco XDR, Cisco Firepower, Cisco Endpoint, Cisco ASA, Fortinet Gateways, and Duo MFA.The ideal candidate will possess 3?5 years of hands-on experience in network and server hardening, threat detection and response, and disaster recovery planning and execution. Working closely with IT operations, this role ensures that all systems are resilient, compliant, and protected against evolving cyber threats.Key ResponsibilitiesSecurity Operations & Monitoring? Implement, configure, and manage Cisco XDR, Cisco Endpoint Security, and Fortinet Gateways to ensure proactive threat detection and response.? Monitor network and endpoint activities for security incidents using advanced SIEM and XDR tools.? Investigate, analyze, and respond to security breaches, threats, and vulnerabilities.Network & Infrastructure Security? Manage and maintain Cisco Firepower and Cisco ASA firewalls to ensure secure and efficient traffic management.? Administer Duo Multi-Factor Authentication (MFA) for secure user access and identity protection.? Perform network hardening to reduce the attack surface, following best practices and compliance standards.Server & System Hardening? Conduct server hardening across Windows and Linux systems, ensuring compliance with internal and regulatory standards.? Review and implement secure configurations, patch management, and vulnerability remediation.Disaster Recovery & Continuity? Participate in DR drills and testing to validate readiness and response effectiveness.Policy, Documentation & Compliance? Maintain up-to-date documentation of network security configurations, standards, and incident response procedures.? Support compliance initiatives (e.g., NIST, ISO 27001, or CIS Controls) through audits and reporting.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Feb 06, 2026
Oak Harbor, WA
|
Business Analysis
|
Contract-to-perm
|
$37 - $46 (hourly estimate)
{"JobID":491939,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-122.62,"Longitude":48.28,"Distance":null},"State":"Washington","Zip":"98278","ReferenceID":"NOR-08d0c8c2-5489-46ed-8986-da1ecb578a91","PostedDate":"\/Date(1770414712000)\/","Description":"We are seeking a skilled Tactical Data Link Analyst to support flight simulation training operations at Oak Harbor. In this role, you will be responsible for maintaining, operating, and monitoring the Link 16 network to ensure seamless execution of mission training events. You will support cryptographic key management, perform basic hardware troubleshooting, and operate simulation tools that enhance readiness across Navy and Air Force training environments.Key Responsibilities-Operate and maintain the Link 16 Tactical Data Link network during flight simulation training events.-Monitor network performance, identify issues, and escalate when necessary.-Perform basic hardware maintenance and initial troubleshooting on mission systems.-Load and manage monthly COMSEC crypto keys using a Simple Key Loader (SKL).-Configure, validate, and support mission equipment prior to training operations.-Utilize the Next Generation Threat System (NGTS) to run and support simulation scenarios.-Coordinate with Navy, Air Force, and contractor personnel to ensure mission readiness.Target Pay 33.65/hr to 45.67/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Secret Tactical Data Link Analyst","City":"Oak Harbor","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Required Qualifications-Direct hands-on experience with Link 16 systems (operations, maintenance, or analysis).-Security+ certification (required on start date).-Active Secret clearance.-Demonstrated experience loading COMSEC keys (SKL proficiency).-Ability to configure and troubleshoot Link 16 and supporting hardware/software.-Prior Navy or Air Force experience strongly preferred.","Skills":"","Industry":"Business Analysis","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":45.6700,"SalaryLow":36.5360,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
We are seeking a skilled Tactical Data Link Analyst to support flight simulation training operations at Oak Harbor. In this role, you will be responsible for maintaining, operating, and monitoring... the Link 16 network to ensure seamless execution of mission training events. You will support cryptographic key management, perform basic hardware troubleshooting, and operate simulation tools that enhance readiness across Navy and Air Force training environments.Key Responsibilities-Operate and maintain the Link 16 Tactical Data Link network during flight simulation training events.-Monitor network performance, identify issues, and escalate when necessary.-Perform basic hardware maintenance and initial troubleshooting on mission systems.-Load and manage monthly COMSEC crypto keys using a Simple Key Loader (SKL).-Configure, validate, and support mission equipment prior to training operations.-Utilize the Next Generation Threat System (NGTS) to run and support simulation scenarios.-Coordinate with Navy, Air Force, and contractor personnel to ensure mission readiness.Target Pay 33.65/hr to 45.67/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Jan 21, 2026
Seattle, WA
|
Help Desk
|
Contract
|
$30 - $37 (hourly estimate)
{"JobID":485171,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-122.33,"Longitude":47.61,"Distance":null},"State":"Washington","Zip":"98101","ReferenceID":"BOS-8d8809e1-698e-4629-90f4-8d58776aefca","PostedDate":"\/Date(1769028933000)\/","Description":"An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk. The Service Desk supports roughly 3000+ end users. This analyst will sit onsite in the Seattle WA office 5 days a week. This role will primarily focus on 1st and 2nd level support handling software issues and more complex issues that may not have a KB written and it needs to be researched. Each field office has their own Desktop techs and this role will be a part of the Service Desk team - this team is encompassed of a virtual Tier 1, a virtual Tier 2 Application Support team and now onsite Tier 2 analysts. The onsite analysts can escalate internally to the virtual Tier 2 App team or to the Desktop team as needed. It is expected that this resource will be able to handle virtual and in-person live support. This resource will serve as one of the \"faces\" in person for the rest of the virtual service desk, so relationship building is key in this position. We want the end users to have a local onsite technician that they know. They won\u0027t be expected to be desktop support as there is another team responsible but more so be a trusted local Service Desk member and be able to connect with end users on a personal level. The firm is in the Top 50 largest law firms in the world; they focus on corporate, litigation, intellectual property, fund formation, public markets, employment, life sciences (#1 law firm for tech and life sciences IPOs), clean technology, real estate, financial services, retail, regulatory and energy practices. The firm received the following awards form Fortune Magazine: Best Companies to Work For, Best Workplaces for Women, Best Workplaces for Flexibility, Best Workplaces for Giving Back, and Best Workplaces for Parents.The Service Desk analyst will serve as the front line for the firm and will assist the organization in managing processes for Incident, Change, Service Request and Problem Management.We are seeking folks who are customer service-oriented, high energy, professional, and eager to learn new technologies. The total team of agents will be handling roughly 400-500 contacts a day (roughly 12-14/hr); roughly 33% of tickets are calls into the Service Desk, and 67% are emails coming in that will be allocated for scheduled calls. This role will require 1 day a month on the phone queue, but the majority of this role is technical research for complex issues, learning about more complex software support instances and staying up to date on new technologies being brought into their environment.Since this is a 365 desk there will be opportunities for the analyst to volunteer to work a holiday for 1.5 pay. The analyst will also accrue up to 10 days PTO to use. This role is a multi-year long engagement. Responsibilities:Provide responsive, timely and high-quality support to corporate customers regarding their technical inquiries, driving ownership and resolution of issues through critical thinking, technical proficiency, and excellent communication.- Research, resolve, and respond to complex questions received via emails, chat, and collaboration tools, providing support on the computing and collaboration environment, including the following systems, platforms, or technology:-Microsoft Office 365 Account Support, Password Resets, etc.-Windows 10; PC Laptop, Desktop and Mobile Device support-MS Office Productivity Suite functional support-Collaboration tools including but not limited to Zoom-Remote support toolsets including: ProxyPro-Support of Audio-Visual teleconference systems, equipment, and scheduling, such as Zoom Rooms-Acquire and maintain knowledge of updated supported platforms and releases, current support policies, and methods of support delivery, to provide technically accurate solutions to customers.-Attend structured and unstructured (shadow, OJT) training sessions offered within the group and assist in training workshops, as well as weekly Team training sessions.-Utilize ITSM ticketing system (such as ServiceNow) to classify, prioritize and enter details of each working interaction with appropriate level of detail and attention to completeness, accuracy, and grammar.-Participate in team projects that enhance the quality or efficiency of Service Desk service.-Average handling time ~9-13 minutes, handling 12-14 contacts/hourly.-Accurate troubleshooting notes, multi-tasking - documenting and troubleshooting simultaneously- The shift is 9am-6pmCompensation: $30-37/hr. Exact compensation may vary based on several factors, including skills, experience, and education.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Tier 2 Service Desk Analyst (onsite Seattle)","City":"Seattle","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 3+ years experience as a Service Desk Analyst or Technical Support - experience with white glove support c-level/executives- previous technical research experience for complex tickets- hands-on documentation experience writing KBs, etc- Proven expertise with positive customer service skills and communication skills- onsite technical support experience as well as remote support- Experience with ITSM / Ticketing systems, such as any of the following: BMC Remedy, Cherwell, Freshdesk, ServiceNow, Zendesk- Demonstrated support of enterprise environments, including: (preferred to have experience, but if not we can teach!)Hands-on and/or remote Break / Fix support of desktop and laptop computing equipment and peripheralsSupport of Microsoft Windows 10 Operating SystemSupport of MS O365 provisioned accountsSupport of mobile devices such as iphone, android, iPads, Surface Devices, etc.Password Reset, Account Unlock, etc.Support of MacBook devices and MacOSSupport of collaboration platforms and environments such as Zoom, Slack, MS Teams, etc.Use of remote-support technologies such as Bomgar, TeamViewer, BeyondTrust., etc.","Skills":"- Prior experience working within a firm environment including Accounting, Consulting or Legal organizations is a strong plus- Experience with ACD systems, such as any of the following: Amazon (AWS), Avaya, Cisco Jabber, Cisco Unified Contact Center, Genesys, NICE InContact, Five9 (preferred)- ServiceNow experience- Legal applications (iManage, InTapp, Box, etc)- Experience supporting MacOS 10-11; MacBook Air and MacBook Pro- Technical certifications","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":37.0000,"SalaryLow":29.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk. The Service Desk supports roughly 3000+ end... users. This analyst will sit onsite in the Seattle WA office 5 days a week. This role will primarily focus on 1st and 2nd level support handling software issues and more complex issues that may not have a KB written and it needs to be researched. Each field office has their own Desktop techs and this role will be a part of the Service Desk team - this team is encompassed of a virtual Tier 1, a virtual Tier 2 Application Support team and now onsite Tier 2 analysts. The onsite analysts can escalate internally to the virtual Tier 2 App team or to the Desktop team as needed. It is expected that this resource will be able to handle virtual and in-person live support. This resource will serve as one of the "faces" in person for the rest of the virtual service desk, so relationship building is key in this position. We want the end users to have a local onsite technician that they know. They won't be expected to be desktop support as there is another team responsible but more so be a trusted local Service Desk member and be able to connect with end users on a personal level. The firm is in the Top 50 largest law firms in the world; they focus on corporate, litigation, intellectual property, fund formation, public markets, employment, life sciences (#1 law firm for tech and life sciences IPOs), clean technology, real estate, financial services, retail, regulatory and energy practices. The firm received the following awards form Fortune Magazine: Best Companies to Work For, Best Workplaces for Women, Best Workplaces for Flexibility, Best Workplaces for Giving Back, and Best Workplaces for Parents.The Service Desk analyst will serve as the front line for the firm and will assist the organization in managing processes for Incident, Change, Service Request and Problem Management.We are seeking folks who are customer service-oriented, high energy, professional, and eager to learn new technologies. The total team of agents will be handling roughly 400-500 contacts a day (roughly 12-14/hr); roughly 33% of tickets are calls into the Service Desk, and 67% are emails coming in that will be allocated for scheduled calls. This role will require 1 day a month on the phone queue, but the majority of this role is technical research for complex issues, learning about more complex software support instances and staying up to date on new technologies being brought into their environment.Since this is a 365 desk there will be opportunities for the analyst to volunteer to work a holiday for 1.5 pay. The analyst will also accrue up to 10 days PTO to use. This role is a multi-year long engagement. Responsibilities:Provide responsive, timely and high-quality support to corporate customers regarding their technical inquiries, driving ownership and resolution of issues through critical thinking, technical proficiency, and excellent communication.- Research, resolve, and respond to complex questions received via emails, chat, and collaboration tools, providing support on the computing and collaboration environment, including the following systems, platforms, or technology:-Microsoft Office 365 Account Support, Password Resets, etc.-Windows 10; PC Laptop, Desktop and Mobile Device support-MS Office Productivity Suite functional support-Collaboration tools including but not limited to Zoom-Remote support toolsets including: ProxyPro-Support of Audio-Visual teleconference systems, equipment, and scheduling, such as Zoom Rooms-Acquire and maintain knowledge of updated supported platforms and releases, current support policies, and methods of support delivery, to provide technically accurate solutions to customers.-Attend structured and unstructured (shadow, OJT) training sessions offered within the group and assist in training workshops, as well as weekly Team training sessions.-Utilize ITSM ticketing system (such as ServiceNow) to classify, prioritize and enter details of each working interaction with appropriate level of detail and attention to completeness, accuracy, and grammar.-Participate in team projects that enhance the quality or efficiency of Service Desk service.-Average handling time ~9-13 minutes, handling 12-14 contacts/hourly.-Accurate troubleshooting notes, multi-tasking - documenting and troubleshooting simultaneously- The shift is 9am-6pmCompensation: $30-37/hr. Exact compensation may vary based on several factors, including skills, experience, and education.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Feb 05, 2026
Mc Lean, VA
|
Technical Advisor
|
Contract-to-perm
|
$27 - $34 (hourly estimate)
{"JobID":491074,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-77.19,"Longitude":38.94,"Distance":null},"State":"Virginia","Zip":"22102","ReferenceID":"DC0-c9584978-f1bf-4ecc-a9f6-8aad21161d60","PostedDate":"\/Date(1770301753000)\/","Description":"-Learn FMV tradecraft through a unique three-week formal training course, followed by a robust on-the-job training program which provides candidates who may be new to motion GEOINT specialized instruction in FMV tradecraft, exploitation tools, and theater specific cultural familiarization-Produce imagery-derived graphic products and reports and publish for distribution-Compile intelligence materials for use in briefings to high-level government personnelWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"TSSCI Intel Analyst","City":"Mc Lean","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-Active TS/SCI -Must have graduated from a military intelligence school (Intelligence, Human Intelligence Collector, Geospatial Intelligence or Imagery Analysis)-Must have 3 years of intelligence experience with either FMV, Imagery, All Source, HUMINT, SIGINT, MASINT, or Geospatial Analysis OR a Bachelor\u0027s Degree in an appliable area-Must be able to type 35 WPM-Must be willing to work a Panama shift schedule (25/7, 365 mission critical environment; 12 hour shifts that will rotate every 6 weeks between day and night)","Skills":"","Industry":"Technical Advisor","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":33.6500,"SalaryLow":26.9200,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
-Learn FMV tradecraft through a unique three-week formal training course, followed by a robust on-the-job training program which provides candidates who may be new to motion GEOINT specialized... instruction in FMV tradecraft, exploitation tools, and theater specific cultural familiarization-Produce imagery-derived graphic products and reports and publish for distribution-Compile intelligence materials for use in briefings to high-level government personnelWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.