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Nov 21, 2025

O'fallon, MO

|

Managerial / Professional

|

Perm

|

$93k - $122k (estimate)

{"JobID":470047,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-90.7,"Longitude":38.78,"Distance":null},"State":"Missouri","Zip":"63368","ReferenceID":"STL-1641284c-4528-47cb-9da7-fd06835cb85d","PostedDate":"\/Date(1763742651000)\/","Description":"A client of Insight Global is looking for a NAM Regional Facilities Manager to oversee facilities operations across the U.S. and Canada. This role manages a diverse portfolio including two data centers (St. Louis and Kansas City), large Class A office spaces such as the NYC Tech Hub, and smaller leased locations in Toronto and Vancouver. The position includes direct oversight of four direct reports, including a Senior Facilities Manager, and focuses heavily on soft services such as caf? management, janitorial, and fitness center operations. Strong CMMS experience is required, along with the ability to train teams on customer service, communication, and new processes. Additional responsibilities include monthly budgeting, forecasting, accruals, and ensuring compliance with client standards while maintaining operational excellence.Day-to-day responsibilities include high-level client presentations, quarterly business reviews (QBRs), staffing and financial strategy, and scope change approvals. The ideal candidate will have experience managing multiple locations, demonstrate leadership presence, and excel in remote team coordination. Strong organizational skills, flexibility in working hours, and a proactive ?doer? mindset are essential. Expertise in budgeting fundamentals and the ability to differentiate between forecasts and accruals is required. Success will be measured by delivering exceptional service, maintaining client satisfaction, and achieving regional performance goals.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"NAM Regional Facility Manager","City":"O\u0027fallon","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Minimum of 8-10 years of facility management experience with at least 3 years at the level of Facility ManagerExperience in leasing, construction, engineering and all facets of property operation and building managementExperience with human resource and performance management processesExperience forecasting and budgeting for Class A commercial officesExperience with Microsoft Office required","Skills":"Experience with critical system environments preferredExperience with Smartsheet and Yardi preferredCMMS/Work Order Management experience preferred","Industry":"Managerial / Professional","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":122300.0000,"SalaryLow":93400.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

A client of Insight Global is looking for a NAM Regional Facilities Manager to oversee facilities operations across the U.S. and Canada. This role manages a diverse portfolio including two data... centers (St. Louis and Kansas City), large Class A office spaces such as the NYC Tech Hub, and smaller leased locations in Toronto and Vancouver. The position includes direct oversight of four direct reports, including a Senior Facilities Manager, and focuses heavily on soft services such as caf? management, janitorial, and fitness center operations. Strong CMMS experience is required, along with the ability to train teams on customer service, communication, and new processes. Additional responsibilities include monthly budgeting, forecasting, accruals, and ensuring compliance with client standards while maintaining operational excellence.Day-to-day responsibilities include high-level client presentations, quarterly business reviews (QBRs), staffing and financial strategy, and scope change approvals. The ideal candidate will have experience managing multiple locations, demonstrate leadership presence, and excel in remote team coordination. Strong organizational skills, flexibility in working hours, and a proactive ?doer? mindset are essential. Expertise in budgeting fundamentals and the ability to differentiate between forecasts and accruals is required. Success will be measured by delivering exceptional service, maintaining client satisfaction, and achieving regional performance goals.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Nov 03, 2025

Los Angeles, CA

|

Telecom Analyst

|

Perm

|

$105k - $120k (estimate)

{"JobID":462936,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-118.37,"Longitude":34.07,"Distance":null},"State":"California","Zip":"90048","ReferenceID":"HSW-ddb9d447-6b56-4cdb-b76f-a7df144cac91","PostedDate":"\/Date(1762187264000)\/","Description":"An employer is looking for a hybrid Telecom Engineer in the Los Angeles, CA area. This person will be responsible for the design and implementation of complex voice applications that may be integrated to data systems. Participates in the development and analysis of complex technology Request For Proposals (RFPs) and vendor management. Special emphasis will be on the implementation of WANs for voice networking and associated peripherals such as Contact Centers, Interactive Voice Responses (IVR) and Computer Telephony Integration (CTI) applications which have received appropriate approval. Scope of responsibilities includes the design, scripting, and implementation of systems and applications throughout the enterprise. Also, responsible for post-installation review of data and customer perception to ensure objectives continue to be achieved. Serves as a senior resource on all voice projects where voice and data applications are being integrated. Accountable for documentation of networked components and associated peripheral equipment. Fiscal responsibility for telecommunications capital and operating budget as it relates to upgrades within scope.? Designs/engineers applications for integrated system solutions throughout the enterprise, built upon Nortel and Cisco platforms. Performs assessment, follow-up, and resolution of all user issues in a timely and cost effective manner. Applications will include voice mail special designs, automated attendants, IVR Systems, Voice Recognition Units, CTI, Radio Frequency, and other voice services requiring in-depth technological and operational knowledge.? Provides development and analysis of complex technology RFPs, including awarding contracts based upon approved Technology Architecture Guidelines. Provides development and implementation of performance benchmarks for vendors to ensure that service delivery is achieved in a cost-effective and timely manner.? Provides detailed engineering of changes to the voice platforms required to support all project driven outcome. This includes, but is not limited to, facilitating the definition of requirements, process redesign, development of business cases, RFP preparation, vendor evaluation and selection, contract negotiations, implementation management, and support transition. ? Accountable for the recommendation, design, and implementation of voice applications that enhance the ability of departments to deliver service to their patients and staff. Accountable for developing and managing expenses within budget. Institutes proactive measures to ensure projects and expenses are within organizational requirements.? Identifies the requirement for and the creation of technology laboratory testing environments for analysis of applications before successful deployment. Remains current in knowledge of available technology to ensure organizational and user requirements are delivered as required. ? Works closely with all EIS Groups to ensure appropriate assignment of EIS resources to each project phase. Works closely with others to analyze and budget impact of proposed construction projects on system infrastructure. Works closely with the Health System Manager to ensure optimal system configurations are implemented to meet organizational financial and service goals. Works closely with senior management in Facilities and Nursing to ensure that all life safety systems meet organizational and Joint Commission on Accreditation of Healthcare Organizations (JCAHO) requirements. Facilitates resolution of issues escalated to EIS and/or telecommunications management.? Participates in the development of standards and guidelines for the availability of services throughout the enterprise, identifying unusual applications and needs for assessment. Recommends variations from standards and guidelines, when appropriate, to enhance service. Participates in the product evaluation process with a focus on compatibility to existing systems or to enhance existing systems to support applications being proposed. ? Ensures that all work is appropriately documented and backed-up should a system failure occur.? Maintains a flexible work flow that supports emergent needs within the medical center. ? Documents, tracks, and clearly communicates the status of all issues on all projects.? Completes a mid-point review of the scope, schedule, and issues on large-scale projects and ensures user sign-off, including identifying changes in scope and gaining management approval within EIS when scope changes occur. ? Completes a final review with the primary customer contact to validate the final results of the overall project issues, including developing a list of items that is signed off by the user and completed within a mutually agreed upon time frame. ? Documents as appropriate, EISRs assigned that are not projects, but of sufficient complexity to warrant an EIS Project Engineer.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Telecom Engineer","City":"Los Angeles","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-5+ years experience in the delivery of telecommunications services-HS diploma or GED equivalent-Experience with Cisco environments","Skills":"-Bachelor Degree-Cisco Cert-Experience with Genesys","Industry":"Telecom Analyst","Country":"US","Division":"IGH","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":120000.0000,"SalaryLow":105000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

An employer is looking for a hybrid Telecom Engineer in the Los Angeles, CA area. This person will be responsible for the design and implementation of complex voice applications that may be... integrated to data systems. Participates in the development and analysis of complex technology Request For Proposals (RFPs) and vendor management. Special emphasis will be on the implementation of WANs for voice networking and associated peripherals such as Contact Centers, Interactive Voice Responses (IVR) and Computer Telephony Integration (CTI) applications which have received appropriate approval. Scope of responsibilities includes the design, scripting, and implementation of systems and applications throughout the enterprise. Also, responsible for post-installation review of data and customer perception to ensure objectives continue to be achieved. Serves as a senior resource on all voice projects where voice and data applications are being integrated. Accountable for documentation of networked components and associated peripheral equipment. Fiscal responsibility for telecommunications capital and operating budget as it relates to upgrades within scope.? Designs/engineers applications for integrated system solutions throughout the enterprise, built upon Nortel and Cisco platforms. Performs assessment, follow-up, and resolution of all user issues in a timely and cost effective manner. Applications will include voice mail special designs, automated attendants, IVR Systems, Voice Recognition Units, CTI, Radio Frequency, and other voice services requiring in-depth technological and operational knowledge.? Provides development and analysis of complex technology RFPs, including awarding contracts based upon approved Technology Architecture Guidelines. Provides development and implementation of performance benchmarks for vendors to ensure that service delivery is achieved in a cost-effective and timely manner.? Provides detailed engineering of changes to the voice platforms required to support all project driven outcome. This includes, but is not limited to, facilitating the definition of requirements, process redesign, development of business cases, RFP preparation, vendor evaluation and selection, contract negotiations, implementation management, and support transition. ? Accountable for the recommendation, design, and implementation of voice applications that enhance the ability of departments to deliver service to their patients and staff. Accountable for developing and managing expenses within budget. Institutes proactive measures to ensure projects and expenses are within organizational requirements.? Identifies the requirement for and the creation of technology laboratory testing environments for analysis of applications before successful deployment. Remains current in knowledge of available technology to ensure organizational and user requirements are delivered as required. ? Works closely with all EIS Groups to ensure appropriate assignment of EIS resources to each project phase. Works closely with others to analyze and budget impact of proposed construction projects on system infrastructure. Works closely with the Health System Manager to ensure optimal system configurations are implemented to meet organizational financial and service goals. Works closely with senior management in Facilities and Nursing to ensure that all life safety systems meet organizational and Joint Commission on Accreditation of Healthcare Organizations (JCAHO) requirements. Facilitates resolution of issues escalated to EIS and/or telecommunications management.? Participates in the development of standards and guidelines for the availability of services throughout the enterprise, identifying unusual applications and needs for assessment. Recommends variations from standards and guidelines, when appropriate, to enhance service. Participates in the product evaluation process with a focus on compatibility to existing systems or to enhance existing systems to support applications being proposed. ? Ensures that all work is appropriately documented and backed-up should a system failure occur.? Maintains a flexible work flow that supports emergent needs within the medical center. ? Documents, tracks, and clearly communicates the status of all issues on all projects.? Completes a mid-point review of the scope, schedule, and issues on large-scale projects and ensures user sign-off, including identifying changes in scope and gaining management approval within EIS when scope changes occur. ? Completes a final review with the primary customer contact to validate the final results of the overall project issues, including developing a list of items that is signed off by the user and completed within a mutually agreed upon time frame. ? Documents as appropriate, EISRs assigned that are not projects, but of sufficient complexity to warrant an EIS Project Engineer.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Aug 20, 2025

Johnston, IA

|

Sales

|

Perm

|

$70k - $95k (estimate)

{"JobID":435608,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-93.6880909090909,"Longitude":41.6880909090909,"Distance":null},"State":"Iowa","Zip":"50131","ReferenceID":"OMA-ed9f2f80-7cd6-46b4-a589-8d4abc1765c5","PostedDate":"\/Date(1755688598000)\/","Description":"Insight Global is seeking to hire a Fire Alarm/Life Safety Sr. Sales Executive to join a large manufacturing company to oversee their Nebraska and Iowa territory. The Sr. Sales Executive can expect to work a hybrid schedule, where half of their time is spent in front of new and existing clients acting as a consultant by understanding their challenges and recommending services to their fire alarm/life safety systems. The other half of the time is spent building scope development on fire and life safety opportunities to drive solutions sales, developing scope of work for proposals, adding value to cost reviews, heavily coordinating with field estimators, and participating in sales department meetings, workshops, and seminars. Overnight travel is expected ~20% for training and business development as required based on the assigned territory. The pay range for this position is $70,000 to $95,000 along with a no-cap commission structure.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Fire Alarm/Life Safety Service \u0026 Solutions Senior Sales Executiv","City":"Johnston","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? High School Diploma or state-recognized GED? 2+ years of experience in end-to-end sales, business development, or consulting within the commercial fire alarm/life safety or similar commercial building construction industries? Working knowledge of common fire and life safety systems and equipment and familiarity with building fire alarm codes and standards? Financial expertise estimating and selling technical solutions and service product lines effectively and independently","Skills":"? Previous experience selling to electrical and general contractors? Performing fire alarm design services with electrical/fire protection engineers? Experience selling to markets such as hospitals, universities, K-12, state/local/federal government, etc ? NICET Level I or II Fire Alarm Certification","Industry":"Sales","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":95000.0000,"SalaryLow":70000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is seeking to hire a Fire Alarm/Life Safety Sr. Sales Executive to join a large manufacturing company to oversee their Nebraska and Iowa territory. The Sr. Sales Executive can expect... to work a hybrid schedule, where half of their time is spent in front of new and existing clients acting as a consultant by understanding their challenges and recommending services to their fire alarm/life safety systems. The other half of the time is spent building scope development on fire and life safety opportunities to drive solutions sales, developing scope of work for proposals, adding value to cost reviews, heavily coordinating with field estimators, and participating in sales department meetings, workshops, and seminars. Overnight travel is expected ~20% for training and business development as required based on the assigned territory. The pay range for this position is $70,000 to $95,000 along with a no-cap commission structure.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Nov 24, 2025

Newport News, VA

|

Managerial / Professional

|

Perm

|

$120k - $135k (estimate)

{"JobID":470739,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-76.51,"Longitude":37.07,"Distance":null},"State":"Virginia","Zip":"23607","ReferenceID":"DGW-0747e500-92de-4733-94df-952f44d8589f","PostedDate":"\/Date(1764022783000)\/","Description":"A global, rapidly growing industrial equipment company is seeking a Parts Operations Manager to lead the overall direction, coordination, and evaluation, including financial performance, customer service, and team morale of a well-established parts department. The team consists of 4 direct employees and 4 indirect, including a Parts Admin, Parts Pricing Analyst, and Reverse Logistics Coordinators. This department serves as the critical link between the company and its affiliate locations worldwide, ensuring the efficient distribution of finished products and spare parts.This role replaces a previous Parts Manager who transitioned to another location within the company. The Parts Operations Manager will work closely with Procurement and Warehouse teams to execute corporate programs and policies that minimize Cost Per Piece, while delivering exceptional customer service and maximizing associate productivity. The position also requires developing, interpreting, and implementing ISO 9001-compliant policies and procedures to ensure high-quality distribution at competitive costs.Key Responsibilities? Oversee and maintain an efficient, well-organized parts department.? Train and manage parts department personnel to ensure availability and performance.? Support the service department by meeting its parts requirements.? Review stock orders to maintain a balanced, fast-moving inventory of parts and components.? Maintain adequate stock levels to meet demand and achieve optimal inventory turnover.? Supervise and ensure accuracy of inventory management and control systems.? Conduct regular and spot-check inventories.? Master all phases of the computer systems required for service and parts management.? Ensure a clean, orderly department environment.? Generate and review inventory reports from LME Mine Sites and affiliated companies.? Deliver superior customer service to internal and external customers.? Schedule parts deliveries, provide accurate timelines for back-ordered items, and communicate clearly with customers.? Handle customer complaints professionally, demonstrating empathy and commitment to service excellence.? Enforce expense controls across all departments within the facility.? Drive quality improvements to optimize cost, service performance, and foster a quality-focused culture.? Promote workplace safety through education and adherence to company safety programs.? Analyze and prepare monthly and annual reports, including payroll budgets, and ensure compliance with plans and patterns.? Allocate resources effectively to meet priorities.Continuously evaluate processes and infrastructure to improve operational performance and prevent service or capacity issues; submit capital/facility improvement requests as needed.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Parts Operations Manager","City":"Newport News","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? Bachelor?s Degree heavily preferred? 5+ years of experience working with industrial parts, such as mining, heavy construction, ideally within manufacturing? 2+ years\u0027 experience with product support and distribution, understanding of theories and processes? 1+ Experience managing a team of direct reports? Experience creating and monitoring KPIs for tracking? Experience using Power BI, SAP, or equivalent ERP system for data analytics","Skills":"? BaaN for Order Processing, Inventory, Manufacturing, and Cost Calculation system, or equivalent ERP system? Project Management software","Industry":"Managerial / Professional","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":135000.0000,"SalaryLow":120000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

A global, rapidly growing industrial equipment company is seeking a Parts Operations Manager to lead the overall direction, coordination, and evaluation, including financial performance, customer... service, and team morale of a well-established parts department. The team consists of 4 direct employees and 4 indirect, including a Parts Admin, Parts Pricing Analyst, and Reverse Logistics Coordinators. This department serves as the critical link between the company and its affiliate locations worldwide, ensuring the efficient distribution of finished products and spare parts.This role replaces a previous Parts Manager who transitioned to another location within the company. The Parts Operations Manager will work closely with Procurement and Warehouse teams to execute corporate programs and policies that minimize Cost Per Piece, while delivering exceptional customer service and maximizing associate productivity. The position also requires developing, interpreting, and implementing ISO 9001-compliant policies and procedures to ensure high-quality distribution at competitive costs.Key Responsibilities? Oversee and maintain an efficient, well-organized parts department.? Train and manage parts department personnel to ensure availability and performance.? Support the service department by meeting its parts requirements.? Review stock orders to maintain a balanced, fast-moving inventory of parts and components.? Maintain adequate stock levels to meet demand and achieve optimal inventory turnover.? Supervise and ensure accuracy of inventory management and control systems.? Conduct regular and spot-check inventories.? Master all phases of the computer systems required for service and parts management.? Ensure a clean, orderly department environment.? Generate and review inventory reports from LME Mine Sites and affiliated companies.? Deliver superior customer service to internal and external customers.? Schedule parts deliveries, provide accurate timelines for back-ordered items, and communicate clearly with customers.? Handle customer complaints professionally, demonstrating empathy and commitment to service excellence.? Enforce expense controls across all departments within the facility.? Drive quality improvements to optimize cost, service performance, and foster a quality-focused culture.? Promote workplace safety through education and adherence to company safety programs.? Analyze and prepare monthly and annual reports, including payroll budgets, and ensure compliance with plans and patterns.? Allocate resources effectively to meet priorities.Continuously evaluate processes and infrastructure to improve operational performance and prevent service or capacity issues; submit capital/facility improvement requests as needed.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Jun 05, 2023

Franklin, TN

|

Telecom / PBX / Cable Technician

|

Contract-to-perm

|

$26 - $33 (hourly estimate)

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A client in Franklin, TN area is looking for an Installation Technician 2 who will perform installation tasks for AVI-SPL contracted projects including but not limited to : cable pulls, cable... terminations, system equipment and components, rack fabrication and wiring, layout for equipment and metal fabrication. This technician could be expected to lead and direct installation crews on less complex projects per project directives and requirements by coordinating and reporting progress to Project Manager ensuring projects achieve time, scope, budget, quality, safety, and customer satisfaction requirements.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Oct 24, 2025

New London, CT

|

Mechanical Engineering

|

Contract-to-perm

|

$62 - $77 (hourly estimate)

{"JobID":459815,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-72.1062,"Longitude":41.3498,"Distance":null},"State":"Connecticut","Zip":"06320","ReferenceID":"HTD-e6d0bc0b-d414-4276-b001-5dace86867b0","PostedDate":"\/Date(1761334957000)\/","Description":"Insight Global is seeking a Mechanical Systems Engineer for a large maritime manufacturing company based out of New London, CT. The ideal candidate will have 15+ years of mechanical engineering experience with a focus in applying engineering principles in rotating machinery parts. This person will serve as the technical authority for rotating mechanical systems critical to submarine operation for the Main Propulsion Motor in COLUMBIA Class production. The engineer ensures that components such as bearings, shafts, seals, pumps, motors, and propulsion machinery are reliable, safe, and properly integrated into the submarine platform. Acting as a Subject Matter Expert (SME), this individual bridges design and production, supports integration, and leads troubleshooting throughout the build, test, and sustainment phases.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Mechanical Systems Engineer","City":"New London","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- Bachelors degree in Mechanical Engineering - 15 years of relevant engineering experience- Strong troubleshooting experience and root cause analysis- Active secret clearance or ability to hold a DoD secret clearance","Skills":"- Experience with submarine mechanical systems, propulsion machinery, or rotating equipment- Knowledge of GD\u0026T and technical drawing interpretation- Familiarity with test procedure development and component integration to ship structures- Operations/construction support experience- Strong communication and interpersonal skills","Industry":"Mechanical Engineering","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":77.0000,"SalaryLow":61.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is seeking a Mechanical Systems Engineer for a large maritime manufacturing company based out of New London, CT. The ideal candidate will have 15+ years of mechanical engineering... experience with a focus in applying engineering principles in rotating machinery parts. This person will serve as the technical authority for rotating mechanical systems critical to submarine operation for the Main Propulsion Motor in COLUMBIA Class production. The engineer ensures that components such as bearings, shafts, seals, pumps, motors, and propulsion machinery are reliable, safe, and properly integrated into the submarine platform. Acting as a Subject Matter Expert (SME), this individual bridges design and production, supports integration, and leads troubleshooting throughout the build, test, and sustainment phases.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Sep 10, 2025

San Ramon, CA

|

Project Manager

|

Contract

|

$28 - $35 (hourly estimate)

{"JobID":442555,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-121.99,"Longitude":37.78,"Distance":null},"State":"California","Zip":"94583","ReferenceID":"SFR-80e2c240-1846-462a-b68a-d4590561a0bc","PostedDate":"\/Date(1757506531000)\/","Description":"-Engaging Landowners: Initiating contact and building relationships with landowners -Managing Negotiations: Organizing and negotiating land agreements -Supporting Contract Execution: Collecting signatures and ensuring agreements are properly executed -Serving as Point of Contact: Acting as the primary contact for landowners throughout the project -Legal Expertise: Ensuring projects run smoothly in a legal sense and handling damage claims -Public Relations: Addressing concerns and maintaining transparency with property owners-Research and Documentation: Investigate property ownership records, mineral rights, and other legal documents to determine land ownership and usage rights -Permits and Agreements: Communicate with government agencies to obtain necessary permits and agreements -Record Keeping: Maintain accurate records of all land rights agreements and related documentation -Conflict Resolution: Assist in resolving land use conflicts and disputes -Reporting: Provide regular updates to project management and other stakeholders on the status of land rights agreementsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Land Agent - Utility Relocation Support","City":"San Ramon","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?Experience in land rights, real estate, or a related field.?Legal Knowledge: Understanding of property law, mineral rights, and regulatory compliance ?Negotiation Skills: Ability to negotiate leases and agreements effectively ?Analytical Skills: Proficiency in analyzing property records and legal documents ?Ability to read construction drawings?Excellent organizational and time management abilities.?Exceptional interpersonal and communication skills.?Problem-solving mindset with a focus on continuous improvement.","Skills":"-PG\u0026E exp-Registered Landman (RL): Entry-level certification requiring active membership in the American Association of Professional Landmen (AAPL) -Registered Professional Landman (RPL): Mid-level certification requiring at least 5 years of landwork experience -Certified Professional Landman (CPL): Advanced certification requiring at least 10 years of landwork experience and a bachelor\u0027s degree","Industry":"Project Manager","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":35.0000,"SalaryLow":28.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

-Engaging Landowners: Initiating contact and building relationships with landowners -Managing Negotiations: Organizing and negotiating land agreements -Supporting Contract Execution: Collecting... signatures and ensuring agreements are properly executed -Serving as Point of Contact: Acting as the primary contact for landowners throughout the project -Legal Expertise: Ensuring projects run smoothly in a legal sense and handling damage claims -Public Relations: Addressing concerns and maintaining transparency with property owners-Research and Documentation: Investigate property ownership records, mineral rights, and other legal documents to determine land ownership and usage rights -Permits and Agreements: Communicate with government agencies to obtain necessary permits and agreements -Record Keeping: Maintain accurate records of all land rights agreements and related documentation -Conflict Resolution: Assist in resolving land use conflicts and disputes -Reporting: Provide regular updates to project management and other stakeholders on the status of land rights agreementsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Dec 02, 2025

Hunter Mill, VA

|

Engineering (Non IT)

|

Perm

|

$130k - $155k (estimate)

{"JobID":472661,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-77.34,"Longitude":38.95,"Distance":null},"State":"Virginia","Zip":"20190","ReferenceID":"CIN-0efee0d0-4f6e-42b6-8771-9b0080357e3c","PostedDate":"\/Date(1764709447000)\/","Description":"An Engineering Consultancy client in the Reston, VA is seeking an Instrumentation \u0026 Controls Engineer to join their team as a full-time employee. This resource will be responsible for leading and managing project scope. There will also be responsibilities dedicated to understanding and delivering on client needs. Other day to day responsibilities include:- Manage all discipline aspects of projects from inception through execution- Develop and document the scope of work- Size and specify instrumentation including pressure and temperature transmitters, flow meters, modulating control valves, regulators, on/off valves, and actuators- Create datasheets and work with vendors to get quotes for instrumentation and valves for various applications- Coordinate with process engineering team to select the appropriate devices- Create schematics, termination drawings, or loop sheets for instrument wiring- Design custom control panels to meet the project need- Understand project success criteria and ensure client expectations are met- Develop and track project costs - Identify, document, and communicate changes to scope- Identify and effectively respond to clients\u0027 issues and needs- Ensure value is provided to the client and develop \u0026 earn their trustWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Instrumentation \u0026 Controls Engineer","City":"Hunter Mill","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- B.S. degree in engineering (electrical, mechanical, or mechatronics preferred)- 7+ years of experience in controls and instrumentation engineering (control panels, pressure and temperature transmitters, flow meters, modulating control valves, regulators, on/off valves, and actuators)-Ability to travel to local client sites up to 25%- Ability to support front-end engineering of up to $100M study phase, detailed design, construction support, check out and start-up","Skills":"- PLC programming experience (Allen Bradley or Rockwell)- EPC specific background- AutoCAD design experience","Industry":"Engineering (Non IT)","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":155000.0000,"SalaryLow":130000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

An Engineering Consultancy client in the Reston, VA is seeking an Instrumentation & Controls Engineer to join their team as a full-time employee. This resource will be responsible for leading and... managing project scope. There will also be responsibilities dedicated to understanding and delivering on client needs. Other day to day responsibilities include:- Manage all discipline aspects of projects from inception through execution- Develop and document the scope of work- Size and specify instrumentation including pressure and temperature transmitters, flow meters, modulating control valves, regulators, on/off valves, and actuators- Create datasheets and work with vendors to get quotes for instrumentation and valves for various applications- Coordinate with process engineering team to select the appropriate devices- Create schematics, termination drawings, or loop sheets for instrument wiring- Design custom control panels to meet the project need- Understand project success criteria and ensure client expectations are met- Develop and track project costs - Identify, document, and communicate changes to scope- Identify and effectively respond to clients' issues and needs- Ensure value is provided to the client and develop & earn their trustWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Aug 15, 2025

San Antonio, TX

|

Project Manager

|

Contract

|

$51 - $64 (hourly estimate)

{"JobID":435137,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-98.4903636363636,"Longitude":29.4590909090909,"Distance":null},"State":"Texas","Zip":"78258","ReferenceID":"FTW-3ffecf56-66fb-403f-b2f0-6754eff31bad","PostedDate":"\/Date(1755278223000)\/","Description":"The Senior Security Project Manager leads critical physical security projects across a Fortune 10s global datacenter infrastructure. This role involves designing and overseeing the deployment of security systems (e.g., access control, surveillance, alarms), managing cross-functional teams, and ensuring timely, compliant delivery of services. The position requires strong collaboration, project management, and technical expertise to support Microsofts mission of secure and scalable cloud operations.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Data Center Security Project Manager (SATX)","City":"San Antonio","ExpirationDate":null,"PriorityOrder":0,"Requirements":"4+ years in security program or project management4+ years of site/construction management experience4+ years managing physical security system deploymentsExperience with security systems in datacenters or critical infrastructureStrong communication and decision-making skills in high-pressure environmentsProficiency in Microsoft Office and data-driven process improvementHands-on experience with security system integration and technical oversight","Skills":"","Industry":"Project Manager","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":64.0000,"SalaryLow":51.2000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

The Senior Security Project Manager leads critical physical security projects across a Fortune 10s global datacenter infrastructure. This role involves designing and overseeing the deployment of... security systems (e.g., access control, surveillance, alarms), managing cross-functional teams, and ensuring timely, compliant delivery of services. The position requires strong collaboration, project management, and technical expertise to support Microsofts mission of secure and scalable cloud operations.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Oct 23, 2025

Rancho Cordova, CA

|

Customer Service

|

Contract-to-perm

|

$18 - $23 (hourly estimate)

{"JobID":459511,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-121.28,"Longitude":38.54,"Distance":null},"State":"California","Zip":"95655","ReferenceID":"SMF-69bef68a-8e29-4df0-ba76-29d759120419","PostedDate":"\/Date(1761261208000)\/","Description":"We are seeking a Customer Service Representative (CSR) to join our Dispatch Team. This role is the frontline connection between our customers and field technicians. The CSR will handle incoming service requests, schedule and dispatch technicians, and ensure timely communication to deliver outstanding customer experiences.Key Responsibilities? Serve as the first point of contact for customer inquiries, service requests, and emergency calls? Accurately enter service requests into the dispatch system and assign work orders to technicians? Coordinate technician schedules to maximize efficiency and meet customer needs? Provide customers with updates on service status, estimated arrival times, and follow-up communications? Collaborate with service managers, technicians, and other departments to resolve issues quickly? Maintain detailed and accurate records of customer interactions and service activities? Support billing and administrative processes related to service callsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Customer Service Representative","City":"Rancho Cordova","ExpirationDate":null,"PriorityOrder":0,"Requirements":"2+ years of customer service, dispatch, or call center experience (HVAC, construction, or service industry experience a plus)? Strong communication and problem-solving skills? Ability to multitask in a fast-paced environment? Proficiency with Microsoft Office Suite and dispatch/service management software? Team-oriented mindset with a commitment to customer satisfaction","Skills":"","Industry":"Customer Service","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":23.0000,"SalaryLow":18.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

We are seeking a Customer Service Representative (CSR) to join our Dispatch Team. This role is the frontline connection between our customers and field technicians. The CSR will handle incoming... service requests, schedule and dispatch technicians, and ensure timely communication to deliver outstanding customer experiences.Key Responsibilities? Serve as the first point of contact for customer inquiries, service requests, and emergency calls? Accurately enter service requests into the dispatch system and assign work orders to technicians? Coordinate technician schedules to maximize efficiency and meet customer needs? Provide customers with updates on service status, estimated arrival times, and follow-up communications? Collaborate with service managers, technicians, and other departments to resolve issues quickly? Maintain detailed and accurate records of customer interactions and service activities? Support billing and administrative processes related to service callsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

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