Job Search Results for salesforce

Department & Position Overview:Working closely with clients, caregivers and departments across the business, your goal will be to provide a seamless Customer Service experience, while ensuring that... More our clients are receiving the care they need. We value your can-do positive attitude and desire to turn a negative into a positive. You will receive excellent in-house training which will help you develop a thorough understanding of our program. We will nurture your talent and provide continued career development opportunities, from your induction and throughout your career with us.Every Day You Will:?Manage a high-volume inbound/outbound Service Center Calls dealing with Human Resources related inquiries (time-off, payroll, timekeeping, employee health) and process patient and health plan care requests?Follow up with patients, caregivers, and health plans for time sensitive inquiries and escalations?Maintain exceptional customer service for all callers, as indicated by call reviews and after call surveys ?Input accurate data entry of sensitive information ?Conduct status reviews, over the phone, and record reviews, to ensure service delivery of caregivers and compliance ?Screen patients and caregivers for additional programs and benefits to enhance their lives?Maintain reliable work schedules?Display empathy, actively listening, and clearly communicate with callers to ensure their needs are addressed and to foster a positive experience and relationship?? ?Address all questions or complaints, and provide an accurate and efficient response time of resolution; consistently meet internal service level agreements and goals in a timely manner?? ?Follow up and engage with patients and caregivers via phone calls, SMS, and emails, in a professional manner ?Serve as a key point-of-contact for enrolled caregivers such as for pay discrepancies, timesheet errors, direct deposit change, schedule change of caregivers, and more ? ?De-escalate situations involving dissatisfied customers, offering patient assistance and support; escalate unresolved patient and caregiver issues to the appropriate teams to ensure a quick turnaround time and resolution?? ?Adhere to a revolving monthly client service and compliance standard?? ?Effectively input and update the case file and account data within CRMs? ?Manage call dashboards and reporting to assist in managing assignmentsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Quality Manager for a top manufacturing client in the electrical solutions industry. This individual will lead site-level quality initiatives, supervise a team of quality... More technicians, and drive best-in-class quality systems aligned with ISO standards. The role partners closely with plant leadership to reduce variability, improve processes, and deliver high-quality products that exceed customer expectations. This is an excellent opportunity for a hands-on quality leader who enjoys coaching teams, building robust QMS frameworks, and making a visible impact in a manufacturing environment.Supervise and lead a team of quality techniciansServe as site quality leader and champion nVent quality processesEstablish, improve, and sustain quality systems and documentationAlign quality objectives with site, segment, and enterprise goalsOwn quality metrics, dashboards, and reporting forumsDrive continuous improvement to reduce variability and operating costsApply Lean and Six Sigma methodologies to improve product and process qualityAct as custodian of company quality standards and compliancePartner with local leadership to embed quality into daily operationsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Overview: One of Insight Global?s healthcare staffing clients is seeking a seasoned Senior Business Systems Analyst to support the release of a new product. This role blends business analysis,... More product ownership, and cross-functional coordination. The BSA will manage requirements, lead backlog refinement, support sprint execution, and partner closely with engineering, UI teams, and healthcare stakeholders. As the team prepares for its first major release later this year, the ideal candidate will bring strong healthcare domain knowledge, excellent communication skills, and the ability to turn complex workflows into clear, actionable stories. Day-to-Day Responsibilities: Maintain a clear, prioritized backlog and lead refinement sessions with Product and Engineering Participate in sprint ceremonies, providing business and client context to guide decisions Gather and document requirements from internal teams and healthcare partners Translate complex workflows into user stories, acceptance criteria, and process diagrams Support data ingestion needs, including API-based and file-based integrations Lead UAT planning and execution, coordinating scenarios, defects, and sign-off Partner with Legal, Compliance, UX, and engineering teams to ensure alignment across workstreams Maintain organized documentation and create user guides, support materials, and training contentWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Our client is seeking a remote Solution Architect to support large federal contracts. This individual will be responsible for:Key Responsibilities:Develop technical solutions for federal and DoD... More proposals and translate them into high-quality, customer-focused proposal language.Author and contribute to technical proposal volumes, ensuring clarity, compliance, and responsiveness to Section L/M.Review solicitations (RFPs, RFQs, RFIs) to understand requirements, assumptions, risks, and constraints.Collaborate with Capture, Proposal Management, and SMEs to incorporate win themes and discriminators into proposal content.Create technical artifacts such as narratives, diagrams, workflows, and tables to support the proposed solution.Participate in solution reviews and color team reviews, revising content based on feedback.Ensure alignment between technical approach, staffing, and pricing assumptions.Contribute to and maintain technical content libraries and reusable proposal materials.Salary ranges from $150-170,000 based on experienceWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Job DescriptionInsight Global is seeking a Structured Cabling Estimator / Technical Advisor for a top commercial technology infrastructure client. This individual will serve as the technical bridge... More between sales, estimating, and operations?owning the translation of client requirements into compliant, executable structured cabling solutions. The ideal candidate is highly analytical, detail-oriented, and comfortable operating in a fast-paced pre-sales environment while supporting successful project delivery and long-term growth into a senior estimating role.? Act as a technical advisor to account executives and clients during pre-sales? Conduct on-site surveys to assess infrastructure, pathways, and constructability? Analyze client requirements to define scope, assumptions, and solutions? Develop accurate BOMs, labor estimates, and pricing models? Design code-compliant structured cabling solutions aligned with product standards? Prepare SOWs, RFIs, and proposal documentation for SCS RFPs? Participate in pre-bid meetings, scope reviews, and client presentations? Document assumptions, exclusions, and terms & conditions? Support proposal strategy and internal reviews? Lead or participate in project kickoff meetings with operations? Ensure estimate accuracy to protect margins and execution successWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Commercial HVAC Field Service Supervisor for a leading HVAC services organization. This role is responsible for overseeing day-to-day field service operations, leading a... More team of technicians, and ensuring high-quality service delivery across a defined territory. The ideal candidate brings deep commercial HVAC experience, strong leadership capability, and a customer-first mindset. This individual will balance operational execution, technician development, and financial performance while serving as a key point of contact for customer satisfaction and retention.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A company headquartered in Boulder, Colorado is looking to add a Business Analyst to their growing team. In this role, you will partner closely with Program Managers and cross-functional teams to... More support the successful delivery of client and internal initiatives by driving clarity and alignment throughout the project lifecycle. You will lead discovery efforts with customers and internal stakeholders to gather, validate, and prioritize business requirements, facilitating workshops, interviews, and working sessions to uncover root needs and success criteria. This role involves translating business requirements into clear, well-organized documentation such as user stories, process flows, acceptance criteria, and functional specifications, while working with delivery teams to ensure solutions align with business outcomes. You will act as a secondary customer-facing point of contact for requirements and solution clarification, document meeting outcomes and decisions, and proactively identify risks, gaps, or misalignment. Additionally, you will support change control discussions, participate in test planning and UAT to ensure requirements are testable and complete, and continuously improve documentation standards and communication processes to enable effective delivery. This position will be based in Orlando, FL with a hybrid work schedule requiring a minimum of 2 days onsite per week for team collaboration. This role is offering a base salary of $70,000 - $100,000k based on years of experience. If this sounds like the role for you, please apply today!We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Job DescriptionInsight Global is seeking a Structured Cabling Estimator / Technical Advisor for a top commercial technology infrastructure client. This individual will serve as the technical bridge... More between sales, estimating, and operations?owning the translation of client requirements into compliant, executable structured cabling solutions. The ideal candidate is highly analytical, detail-oriented, and comfortable operating in a fast-paced pre-sales environment while supporting successful project delivery and long-term growth into a senior estimating role.? Act as a technical advisor to account executives and clients during pre-sales? Conduct on-site surveys to assess infrastructure, pathways, and constructability? Analyze client requirements to define scope, assumptions, and solutions? Develop accurate BOMs, labor estimates, and pricing models? Design code-compliant structured cabling solutions aligned with product standards? Prepare SOWs, RFIs, and proposal documentation for SCS RFPs? Participate in pre-bid meetings, scope reviews, and client presentations? Document assumptions, exclusions, and terms & conditions? Support proposal strategy and internal reviews? Lead or participate in project kickoff meetings with operations? Ensure estimate accuracy to protect margins and execution successWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An Insight Global client is currently looking for an offensive security engineer to join their team. This person will be responsible for: ? Conduct hands-on penetration testing across web... More applications, APIs, cloud infrastructure, and SaaS platforms? Review, reproduce, validate, and triage customer-submitted penetration test findings? Perform black box, grey box, and white box assessments based on scope and rules of engagement? Execute cloud penetration testing in AWS & Azure, including: ? Identity & access misconfigurations? Privilege escalation and lateral movement? Exposed services, data stores (e.g., S3), secrets, and key management? Serverless (Lambda), managed databases, and Kubernetes (EKS)? Perform architecture reviews and threat modeling for SaaS and cloud services? Review Infrastructure as Code (Terraform) and security pipelines for weaknesses? Conduct manual, depth-driven testing beyond automated scan results? Test AI/LLM-powered systems, including: ? Jailbreaking and prompt injection? Instruction and privilege escalation testing? Data access and sensitive information disclosure? Validation of guardrails and safety controls? Use tools such as Burp Suite, Kali Linux, and AI-enabled testing tools (Promptfoo, PyRIT, MCP-based tools)? Author detailed penetration test reports, including: ? Executive summaries? Technical findings? Risk scoring and remediation guidance? Lead scoping conversations with internal teams, customers, and vendors (ROE, credentials, scope)? Perform retesting and validation of remediated findings? Support purple-team style testing, validating detective controls and providing feedback? Complete multiple assigned penetration tests per sprint while handling ad-hoc customer requests and incident validationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for an IT Project Manager who will be responsible for managing technology-driven projects in enterprise systems, cyber security, and workforce enablement. This role requires... More strong project delivery skills, a keen understanding of business and technical requirements, and the ability to build trusted relationships across business and operational teams. Candidates will plan, coordinate, and manage IT projects from initiation through successful delivery while they build and maintain detailed project schedules, resource plans, and status reports. They will lead requirements definition sessions with stakeholders; document functional and technical needs. Must have familiarity with flow-charting to document functional processes and be able to apply Organizational Change Management (OCM) principles to ensure smooth adoption of new systems and processes. The must track project milestones, manage risks and issues, and ensure timely communication with leadership and stakeholders.Key Projects May Include:?Enhancement of ERP, CRM, and other enterprise platforms.?Cyber security initiatives such as identity access management, endpoint protection, and policy enforcement.?Workforce enablement solutions such as collaboration tools, mobile access, and user experience improvements.?Business Intelligence improvements.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less