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Lead and mentor programmers in application development and maintenance (MS SQL, .NET, C#, VB.Net, etc.).Manage DevOps tools, including AI, GitHub, and other modern resources.Oversee system SMEs and... More coordinate resources for projects and maintenance.Assign and supervise daily tasks, ensuring progress toward milestones.Communicate regularly with the team to align priorities and address challenges.Collaborate with IT and business units to support internal/external customers.Develop solutions and timelines to meet client requirements.Manage application projects and integrations, including modernization of proprietary shop floor applications.Ensure change management in application development to maintain integration integrity.Design architectural frameworks in collaboration with technical peers.Oversee documentation and training resources for systems and applications.Act as project stakeholder or key member in development projects with PMO.Oversee data migration and transaction testing between core systems.Manage best practices for EDI and API interfaces.Support vendor management for third-party IT consultants and legacy/off-the-shelf systems (EDI/API, Logic Bus, WMS, Manufacturing, ERP, HRIS).We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Customer Success Manager owns the technical relationship with assigned customer accounts post-implementation. This role focuses on understanding customer goals, resolving issues, and maintaining... More strong, long-term partnerships.How you will do it:-Manage multiple customer accounts and serve as the primary point of contact-Understand customer business and IT goals and align support accordingly-Coordinate issue resolution with internal teams using established processes-Communicate regularly with customers and appropriately prioritize requests-Build relationships across internal departments to support customer needs-Maintain documentation of customer processes, configurations, and environments-Track, manage, and escalate tickets to ensure timely resolution-Provide status updates, root cause analysis, and resolution plans-Identify recurring issues and implement solutions to prevent future occurrences-Recommend product improvements and new technology solutions-Identify and support revenue opportunities within existing accounts-Monitor compliance with service level agreements (SLAs)-Ensure accurate and up-to-date ticket and account data-Collaborate with internal stakeholders to align on customer priorities-Support and mentor team members as neededWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Provides first level support for all end-users via telephone, email or chat. Troubleshoots and resolves hardware, software and voice/data communication systems issues. Escalates calls when... More appropriate. Write concise, informative service tickets. Follow up on all tickets in a timely manner and pursue issues through resolution. Requires experience using ticketing systems and writing technical support reports and documentation. Must possess broad knowledge and proficiency with popular operating systems, application software, desktop and laptop computers, printers and networks.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

** Shift will be Wednesday - Saturday, 8pm-6amThe Engineer-II will have experience in mission critical infrastructure, including Generators, UPS Systems, HVAC Systems, Fire/Life Safety Systems, BMS... More Systems, and CMMS systems. It is expected that the Engineer-II candidate has expertise in either electrical work or mechanical work and it would be expected that he/she would be competent in the area of non expertise. The responsibilities of the Engineer-II are: to contribute to the daily site operation, including creation and modification of site operating procedures, contribute to creation of change management tickets, creation of timely incident reporting, site maintenance and repairs/inspections to help ensure the data center operations achieve the highest level of availability.What you?ll do? Ability to effectively troubleshoot site mechanical and electrical systems.? Ability to respond to unplanned events without immediate supervision.? Ability to efficiently complete rounds/inspections and to detect anomalies during those roundsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An employer sitting in Petaluma, CA is looking to hire an Electrical Engineer II that will be working onsite at their manufacturing site full time. This role will be dedicated to the product... More development of their Group 3 UAV aircraft. He/she will be responsible for updating the cable harnesses and updating other electrical drawings. This person will be supporting outsourcing under the direction of onsite engineering managers. It is very important this person is heavily involved and knowledgeable about how to bring electrical engineering documentation up to standards. He/she will take legacy electrical drawings and update them to new standards and updating new harnesses as it relates to the manufacturing floor. There will be opportunity for this person to support new electrical and test equipment on the floor. He/she will need strong fundamentals exercising their knowledge of power/communications and powering through CAN. This will be a 6 month contract with potential to extend depending on project workload. This will be a full time role paying between $45-65/hour.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We?re seeking a Senior Delivery Manager (TMS & Logistics) with expertise in Transportation & Logistics Program Management to lead complex, enterprise-wide initiatives across transportation, delivery... More management, and supply chain operations. This role owns the end-to-end delivery of medium to large-scale programs, with a strong focus on DOT compliance, on-time fulfillment (OTF), driver exceptions, and Transportation Management Systems (TMS).The ideal candidate brings deep program lifecycle experience, strong people leadership, and the ability to partner confidently with executive stakeholders.(Director-level candidates open to Senior Manager title encouraged to apply)What You?ll Do?Lead and deliver large, cross-functional transportation and logistics programs aligned to enterprise strategy?Oversee program planning, scheduling, budgeting, pricing, and technical execution?Manage one Program Manager and several Senior IT Project Managers; coach, develop, and scale high-performing teams?Drive stakeholder alignment across operations, IT, vendors, and executive leadership?Identify, assess, and mitigate risks across interdependent initiatives?Own program financials, including budget planning, cost justification, and vendor spend?Lead RFI/RFP processes and support contract negotiation and vendor management?Partner with portfolio sponsors to prioritize initiatives and deliver business impact?Champion enterprise program management standards and best practicesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We?re seeking an IT Program Manager with expertise in Transportation & Logistics Program Management to lead complex, enterprise-wide initiatives across transportation, delivery management, and supply... More chain operations. This role owns the end-to-end delivery of medium to large-scale programs, with a strong focus on DOT compliance, on-time fulfillment (OTF), driver exceptions, and Transportation Management Systems (TMS).The ideal candidate brings deep program lifecycle experience, strong people leadership, and the ability to partner confidently with executive stakeholders.What You?ll Do?Lead and deliver large, cross-functional transportation and logistics programs aligned to enterprise strategy?Oversee program planning, scheduling, budgeting, pricing, and technical execution?Drive stakeholder alignment across operations, IT, vendors, and executive leadership?Identify, assess, and mitigate risks across interdependent initiatives?Own program financials, including budget planning, cost justification, and vendor spend?Partner with portfolio sponsors to prioritize initiatives and deliver business impact?Champion enterprise program management standards and best practicesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We?re looking for an AI Agentic Engineer to build and productionize LLM-powered, tool-using agents that automate multi-step business workflows. You?ll partner with data and platform teams to ensure... More agents are grounded in high-quality enterprise data via Azure Data Factory (ADF) pipelines and are reliable in production through strong observability, evaluation, and CI/CD practices. We are seeking a Senior Agentic AI Engineer to help scale and productionize an AI-driven solution that ingests, analyzes, and structures large volumes of unstructured commercial contracts. This role will focus on taking an existing proof of concept (POC) and evolving it into a secure, enterprise-grade, production system that integrates with a Contract Lifecycle Management (CLM) platform.The ideal candidate brings strong LLM and agentic AI experience, works comfortably in Databricks, and has prior exposure to legal or contract-based domains. You will work closely with business, legal, and platform teams and play a key role in ensuring long-term maintainability and successful handoff to support teams. Your responsibilities will include:-Productionize an existing AI-based contract ingestion POC into a scalable enterprise solution-Design and implement agentic AI workflows to:--Identify contract types--Extract and normalize contract metadata--Validate signatures, parties, and effective dates-Build logic to process contracts at scale (batch ingestion vs. single-file uploads)-Map extracted metadata to an evolving enterprise taxonomy-Integrate contract outputs into a downstream Contract Lifecycle Management (CLM) system-Work within secure environments accessing sensitive commercial contract data-Collaborate with legal, business, and technical stakeholders to ensure accuracy and compliance-Improve reliability, monitoring, and supportability of AI workflows-Support knowledge transfer and handoff to long-term support teams-Contribute to architectural decisions and best practices for agentic AI solutionsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a full time Network Operations Technician working under the direction of the NOC Supervisor and IT Management for a large higher education client. Essential... More responsibilities include providing production network and systems monitoring, performing moderately complex fault-management and assigned configuration tasks in support of customers and customer supporting systems. This position is the technical lead for identifying and isolating large-scale systems and network issues. This person will perform routine tape rotations, provide routine remote hands-on work, and participate in additional support functions related to Operations Center and data center operations as needed.Responsibilities:? Perform Tier 2 and Tier 3 support for a variety of systems and applications in a 24x7 Network Operations Center.? Analyze, triage and troubleshoot alarms received by internal and external monitoring and trending systems.? Proactively monitor operating systems, databases, web servers and network devices.? Complete assigned tasks in a timely manner; escalate as required to management and/ or customers.? Ensure escalations are handled in a professional, consistent, and relentless manner.? Manage incidents from beginning through final resolution, including customer notification.? Create/Delete/Manage all user accounts utilizing Microsoft Forefront Identity Manager (FIM) and Microsoft Active Directory.? Handle server based hardware installation, configuration, troubleshooting, and replacement.? Patch Windowsand Linux servers as needed.? Administer messaging systems, trouble ticketing system and various operating systems.? Coordinate the installation of client department-specific applications and systems.? Contact support for various systems on campus as well as troubleshooting hardware/applications.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An employer is seeking a ServiceNow Administrator to work in Charlotte, NC. This position will be a hybrid role, spending two days in-office and three days remotely during the week. The position has... More a number of responsibilities; this person provides support and configuration for packaged and custom applications, ensures best practices and standards are being followed, makes suggestions for improving the development process, and performs day-to-day administration of the ServiceNow platform. Overall, this includes configuration, designing, coding, testing, correcting, and documenting complex programs and scripts from agreed specifications, and subsequent iterations, using agreed standards and tools, to achieve a well-engineered result. The Administrator is also responsible for acting as a ServiceNow subject matter expert amongst an application development team to ensure delivery of applications based on detailed specifications. - Provide technical insight in designing and supporting ServiceNow while aligning to Service Management standard methodologies-Design, code, test, deploy, maintain, enhance, and support software systems- Work with business customers and IT business analysts in translating requirements into plans and specifications- Work in a team-based environment, communicating effectively with all levels of staff and management- Identify business and system requirements- Produce design and other technical documentation- Design and code reviews for components produced by self and other teams- Provide work estimates to project team and lead- Provide technical leadership, coaching and mentoring to team members- Out-of-the-box and custom development, configuration, and testing, including developing customizations in ServiceNow to meet project objectives and business needs- Working closely with IT and business partners to configure and improve core platform capabilities in accordance with ITIL best practices- Learn about the existing process design and implementation of Service Catalog, Incident, Problem Change and Release Management workflows- Monitor health, usage and overall compliance of ServiceNow and its applications- Coordinate application and platform upgradesWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less