Job Search Results for salesforce

As our client partners to promote renewable energy sources with homeowners who are going solar or using electric cars, customers need to submit an application to our client for the energy they are... More creating to be stored to the electric grid. Our team is responsible for the processing of these applications for home and small business owners. On a day to day they will be responsible for performing all/some of the below tasks, which is dependent on the project scope and role assigned:Application Review ?Sending out invoices to customers?Processing applications: reviewing application, building permits and other equipment documentation, ensuring applications are accurate, detecting issues and correctly submitting defects or passing along to engineering review if applications are accurate. ?Respond to customer follow up emails related to defect follow up, project status, delay notices, etc. ?Analyzing issues with projects and utilize problem solving skills to determine best action to be taken and move project forward?Help develop documentation such as job aides, process flow charts, etc. Engineering Review?Work with Distribution Planning to determine how solar installations affect the client?s network, including follow-ups with installers based on the feedback provided by the Distribution Engineers ?Use mapping and reporting tools to determine if the Transformer is sufficient to support the solar capacity being installed?Respond to customer follow up emails related to defect follow up, project status, delay notices, etc. Meter/Variance Review?Work with Metering Engineers, including follow-ups with installers based on the feedback provided by the Engineers?Reviews solar installation plans and check the interconnection method shown by the technical diagrams?Respond to customer follow up emails related to defect follow up, project status, delay notices, etc. Field Metering Review?Facilitate coordination of onsite inspections and meter related work such as change outs and meter installation between installer and internal contacts?Submit request for the Field Verification?Communication with internal partners regarding onsite inspection findings to update the customer record in SAP and provide follow-ups to installer as needed?Respond to customer follow up emails related to defect follow up, project status, delay notices, etc.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We?re seeking a candidate that provides day-to-day technical support to employees for internal desktop systems, software, and hardware. Installs, configures and troubleshoots desktop systems,... More workstations, servers and network issues in a heterogeneous environment. Maintains passwords, data integrity and file system security for the desktop environment. Communicates highly technical information to both technical and nontechnical personnel. May participate in development of information technology and infrastructure projects. May conduct training programs designed to educate an organization?s computer users about basic and specialized applications. The End-User Support team provides IT Support to all our internal employees. This team is responsible for providing a best-in-class customer experience! The End-User Support team will leverage modern tools & platforms to support our customers. Support items include SCCM, JAMF, ServiceNow, Slack, Okta, Office365, VPN, Zoom and more. We drive improvements by focusing on process & operational efficiencies.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Customer Care Representative plays a critical role in delivering exceptional service to guests. This individual will handle inbound inquiries via email, ticketing systems, and?soon?live chat,... More ensuring prompt and accurate resolution in alignment with company policies and standards. The ideal candidate is empathetic, tech-savvy, and thrives in a fast-paced, customer-focused environment.Key Responsibilities:? Respond to customer inquiries via email, ticketing systems, and live chat (as implemented)? Resolve issues efficiently while maintaining compliance with company policies? Document interactions and resolutions accurately within CRM systems? Collaborate with internal teams to escalate and resolve complex issues? Maintain a high level of professionalism and empathy in all communicationsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Our client is hiring a detail-oriented Client Service & Operations Analyst to support a high-priority client transition project while also contributing to ongoing client service and operational... More functions. This individual will play a critical role in ensuring a seamless onboarding experience for a large incoming firm and will continue supporting core client service workflows post-project. Primary Responsibilities:A. Client Service Project Support (Priority through end of May)? Lead preparation of Schwab/Fidelity paperwork for an incoming/merging firm (~500?700 households)? Ensure all documentation is completed accurately and on time for the end-of-May deadline? Organize and save all materials to designated folders for Technology team distributionB. Ongoing Client Service & Operations Support (Post-Project)? Account Maintenance Support:? Handle overflow requests across the client service team (address changes, statement retrieval, beneficiary updates, etc.)? Prepare documents for Client Service Associates (CSAs) to review and deliver to clients? Client Onboarding Support:? Assist with onboarding processes and documentation for new clients? Account Opening Support:Provide operational support for new account setup and submission workflowsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The AI Center of Excellence has built a portfolio of over 100 AI opportunities across a client of IG, with 10+ active projects delivering validated prototypes to business stakeholders. The CoE has... More proven its ability to rapidly prototype AI solutions ? multiple projects have achieved validated results within weeks. However, the consistent pattern across all active projects is the same: the path from prototype to production requires dedicated data engineering capabilities that the CoE does not currently have.Today, data preparation consumes approximately 45-55% of the AI Solution Architect's time ? time that should be spent on architecture, stakeholder engagement, and new opportunity development. Every prototype relies on manual data exports (Excel, CSV) rather than automated pipelines connected to enterprise systems. This bottleneck limits both the number of projects the CoE can support and the speed at which validated prototypes can reach production.The AI Data Engineer will be embedded within the CoE, focused on building the data pipelines and enterprise integrations needed to move AI solutions from prototype to production. This role is the critical enabler for the clients $10M incremental EBITDA target ? without production-grade data infrastructure, validated prototypes remain prototypes.Compensation:$45/hr to $55/hr Exact compensation may vary based on several factors, including skills, experience, and education.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This is a senior-level engineering role focused on building and enhancing Digital Account Onboarding (DAO) solutions, specifically leveraging Temenos frameworks. The position combines hands-on... More development, solution design, and leadership responsibilities within a regulated financial environment.Core Responsibilities:?Enhance and integrate features on the Digital Account Onboarding platform (Temenos).?Develop and maintain RESTful API integrations for banking workflows.?Provide timely resolution for incidents and ensure system stability.?Communicate fixes and updates to stakeholders.?Design scalable, secure solutions that meet regulatory and business requirements.?Define technical standards and best practices.?Lead technical discussions and guide junior engineers.?Ensure high-quality code reviews and adherence to development standards.?Embed regulatory compliance and governance into all development activities.?Maintain audit-ready documentation for processes and code changes.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a Senior Technical Services Engineer to join our customer support team and serve as a technical authority for the support of our?state-of-the-art?healthcare solutions. This role is... More ideal for a highly experienced professional with a proven?track record?in enterprise SaaS application support who is ready to lead complex technical resolutions, elevate team capability, and drive systemic improvements across the product and support organization.?As a senior member of the Support Engineering team, you will:?Lead resolution of the most complex, high-severity technical issues across hosted and on-premises environments, serving as the primary escalation resource for the team.?Provide technical mentorship and guidance to Technical Services Engineers and Associate Technical Services Engineers, fostering skill development and knowledge sharing.?Drive proactive engineering efforts?building tools, automation, and monitoring solutions?to?identify?and prevent product issues before they?impact?customers.?Partner with Engineering, Product, IT Operations, and other stakeholders to translate support insights into systemic improvements.?Utilize expert-level knowledge of Java-based technologies, enterprise databases, and distributed systems to deliver exceptional support outcomes.??This is a customer-facing, senior individual contributor role requiring deep technical?expertise, strong leadership presence, and the ability to?operate?with autonomy in a fast-paced, globally distributed environment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

As our client partners to promote renewable energy sources with homeowners who are going solar or using electric cars, customers need to submit an application to our client for the energy they are... More creating to be stored to the electric grid. Our team is responsible for the processing of these applications for home and small business owners. On a day to day they will be responsible for performing all/some of the below tasks, which is dependent on the project scope and role assigned:Application Review ?Sending out invoices to customers?Processing applications: reviewing application, building permits and other equipment documentation, ensuring applications are accurate, detecting issues and correctly submitting defects or passing along to engineering review if applications are accurate. ?Respond to customer follow up emails related to defect follow up, project status, delay notices, etc. ?Analyzing issues with projects and utilize problem solving skills to determine best action to be taken and move project forward?Help develop documentation such as job aides, process flow charts, etc. Engineering Review?Work with Distribution Planning to determine how solar installations affect the client?s network, including follow-ups with installers based on the feedback provided by the Distribution Engineers ?Use mapping and reporting tools to determine if the Transformer is sufficient to support the solar capacity being installed?Respond to customer follow up emails related to defect follow up, project status, delay notices, etc. Meter/Variance Review?Work with Metering Engineers, including follow-ups with installers based on the feedback provided by the Engineers?Reviews solar installation plans and check the interconnection method shown by the technical diagrams?Respond to customer follow up emails related to defect follow up, project status, delay notices, etc. Field Metering Review?Facilitate coordination of onsite inspections and meter related work such as change outs and meter installation between installer and internal contacts?Submit request for the Field Verification?Communication with internal partners regarding onsite inspection findings to update the customer record in SAP and provide follow-ups to installer as needed?Respond to customer follow up emails related to defect follow up, project status, delay notices, etc.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An automotive client of Insight Global is seeking a Payment Resolution (PR) Specialist to support the payment and reconciliation side of a high-volume billing operation. This role focuses on posting,... More reconciling, and resolving payments and works in close partnership with an Accounts Receivable (AR) Specialist to ensure accurate end-to-end billing.The team manages thousands of records and is actively scaling out of a highly manual Excel-based process. You will be responsible for reconciling customer payments against invoices and work orders, investigate and resolve payment discrepancies, and maintain accurate payment records. An hourly rate expectation is $30/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global's client is seeking a full-time Marketing Manager to join their client in Midtown Manhattan. In this role, you will be responsible for the creation of marketing campaigns for a Fintech... More company looking to continue their growth across the U.S. This is a new position that will oversee day to day marketing operations, collaborate with the business unit to effectively grow within the industry, and capitalize on current trends to maintain relevant advertisements.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less