Job Search Results for desktop support

Insight Global is searching for an experienced GIS Analyst for one of our clients in the Birmingham, AL area. This position will work in a team environment to manage assets within Spires Enterprise... More GIS, including digital work order Asbuilting, facility maintenance, and assurance of data quality. Duties & Responsibilities:Use ESRI/GIS desktop and mobile software to collect construction AsBuilt data and edit map features and correlating attributes to create permanent asset records.Support Data Quality by understanding data requirements and GIS processes.Support data integrity by completing basic editing.Support miscellaneous mapping and data inquiries as assigned.Use Maximo to workflow workorders throughout the AsBuilt lifecycle.Support other departments data requests and special projects using GIS.Conduct testing to support departmental database and application changes.85% in office and 15% in the fieldThey will be helping with project management as they partner with engineers to go over estimatesWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is looking a Project Coordinator to join our client, an enterprise healthcare organization to support their project management office, within their enterprise technology department.... More They will be joining a team of multiple senior project managers who own a portfolio revolving around multiple infrastructure projects for existing and new construction for the large medical center. This person will need to be able to be onsite 5 times a week on different parts of Long Island. They will be responsible for liaising with multiple Project Managers, understanding project status, having impeccable documentation and interfacing with C level executives. We need someone who knows how to coordinate infrastructure initiatives such as hardware refresh, desktop buildouts, network services, structured cabling, or data center services, etc. and has extremely strong Microsoft Excel skills such as creating formulas/decoding formulas.Responsibilities will also include:-Updating schedules and coordinating meetings-Attending meetings and creating meeting documentation and updates-Creating and maintaining general documentation and reporting, processes and procedures-Assisting in creating flow charts, budget updates and general project status workflowWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are looking for highly motivated full stack engineer with a variety of hands-on experience to explore existing and emerging technologies to drive Financial Center modernization efforts. This... More individual contributor will be part of small team of technically strong individuals who support industry leading, multi-year, multi-gen teller transformation effort working on projects, trouble shooting, and developing proof of concepts. Industry leading applications developed by this team enable Financial Center associates to service clients using both desktop and iPads. The candidate must be able to document and communicate findings and options to all levels of the organization from both the technology and business. Typically requires 5-7 years of experience. Must have a bachelor?s degree or equivalent degree is required.This role involves working with scrum teams and stake holders to oversee the code releases in the bank. As a developer he/she will apply industry accepted coding practices for improving code quality of applications as per the Design Document and helping in implementing them in production environment. Also responsible to analyze and design solutions.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This role supports the day-to-day operation of the digital workplace by providing first-level technical support, assisting with onboarding, and offboarding, and maintaining systems, documentation,... More and security standards. You?ll combine hands-on technical support with strong communication skills, working independently while supporting users across the organization.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

*Provide Tier 2 support of the CCaaS (AWS Connect) application escalated by the Tier 1 support team. *Fill in the role as part of the Tier 1 support to provide CCaaS 800 Number support when... More needed (high call volumes or absence Tier 1 resources) to log issues and requests in ServiceNow IT Service Manager. *Follow defined CCaaS Standard Operating Procedures (SOPs) for Incident management, ticket documentation, escalation, notification, and resolution. *Triage requests to ensure accurate transfers and escalation of customer requests or issues. *Provide off-hour emergency support as needed.The pay range for this position is $35/hr - $48/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Overview: Insight Global is seeking a Senior Infrastructure Manager to provide strategic oversight and operational leadership across the hospital?s network, desktop, and telecommunications... More environments. This role ensures the day-to-day functionality of the hospital?s infrastructure operates on ?autopilot?, stable, reliable, and well-governed, while aligning to ITIL-based service management practices.The Senior Infrastructure Manager oversees all network-related services from Layer 1 through Layer 3, while leading and developing multiple technical teams. This role is not hands-on keyboard-focused, but requires deep technical credibility to guide managers, validate decisions, and ensure high availability for clinical operations.Responsibilities: ? Oversee daily operations of the hospital?s infrastructure across: ? Layer 1: Structured cabling, closets, connectivity pathways? Layer 2: Internal LAN connectivity (devices, printers, imaging access)? Layer 3: Edge connectivity, firewalls, routers, VPNs, point-to-point connections? Ensure clinicians and staff can carry out responsibilities while maintaining uninterrupted network connectivity? Provide leadership and guidance to infrastructure managers and team leads? Ensure infrastructure operations align to ITIL service management frameworks? Establish and reinforce repeatable processes for incident, change, and problem management? Serve as escalation authority during critical incidents when needed? Maintain architectural oversight of the hospital network environment? Validate design, configuration, and operational decisions made by network leadership? Ensure Cisco-based infrastructure is operated and managed to enterprise standards? Lead, mentor, and support managers responsible for frontline teams? Ensure teams are trained, supported, and operating within clearly defined processes? Balance reliability, accountability, and continuous improvement without micromanagementWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking to add a Tableau Administrator to a long-term analytics and reporting environment supporting a large, enterprise user base in the St. Louis, MO area. This role is focused on... More owning and operating the Tableau Server platform, not ad-hoc dashboard development or short-term project work. The environment has been in place for several years and supports critical business reporting across the organization.This Tableau Administrator will be fully embedded within a U.S.-based technology organization, working closely with internal technical teams, data stakeholders, and business users, including senior leadership. The role requires someone who is comfortable operating in a production environment with high visibility and accountability, and who understands the importance of stability, security, and performance in an enterprise analytics platform.Day-to-day responsibilities include administering and maintaining Tableau Server in a Linux and AWS environment, monitoring system health and performance, managing user access and licensing for a large population, and troubleshooting server-side issues related to performance, connectivity, or data integration. The administrator will regularly collaborate with business partners to ensure dashboards are accurate, accessible, and backed by reliable data sources.The team operates in a structured but practical delivery model, with lightweight check-ins and close collaboration between technical and business stakeholders. This allows the Tableau Administrator to spend the majority of their time focused on hands-on administration, performance tuning, and problem-solving, rather than excessive process or overhead.While the environment values strong fundamentals over specific tooling, experience with Tableau Server, Linux, AWS, and SQL is essential. This role is intended for someone who wants to be a long-term owner of the Tableau platform, deeply integrated into the organization, rather than operating in a siloed or ticket-only capacity. The administrator will have opportunities to support both ongoing platform optimization and future enhancements as the analytics environment evolves.There is an expectation that this individual brings a strong sense of ownership, is comfortable explaining technical processes (such as walking through a Tableau Server installation or upgrade in AWS/Linux), and can contribute immediately. This role is 4 days on site and 1 remote in St. Louis, MO.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a PC Refresh Technician (Tier 1/2) to support enterprise-level hardware refresh initiatives while delivering a high-touch, white-glove experience to end users. This role is responsible... More for the deployment, replacement, configuration, and support of end-user computing devices, ensuring minimal disruption and an exceptional customer experience. The ideal candidate is customer-focused, technically capable, and comfortable working directly with users in a professional environment, including executives and VIP stakeholders.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A client in the Atlanta area is looking for a recent college graduate to join their Azure and Windows Operations Team.This role will be a part of a small system admin team working on Windows and... More Azure work. The Cloud Engineer Level 1 (Windows & Azure) is an entry-level role responsible for supporting daily system operations across corporate, retail, and cloud environments. This position focuses on resolving routine Windows and Microsoft 365 related incidents, assisting with basic deployments, and helping maintain reliable availability, performance, and security of end-user and server systems. The role works within established standards, escalation paths, and change control processes while developing technical skills in Windows administration, identity management, and Azure fundamentals through mentorship and hands-on experience with senior engineers. DUTIES AND RESPONSIBILITIES: ?Provide Tier 1 support for Windows-related incidents and service requests, escalating when needed.?Perform basic troubleshooting for Windows endpoints and server-related issues (login failures, performance issues, access issues, printing, patching errors).?Assist with user onboarding/offboarding tasks including account provisioning, group memberships, and license assignments under documented procedures.?Support Microsoft 365 administration tasks such as Exchange mailbox troubleshooting, Teams issues, and basic SharePoint/OneDrive support (as assigned).?Assist with basic Azure administration tasks including VM health checks, monitoring alerts, and support of cloud-hosted services under supervision.?Support endpoint lifecycle tasks including device imaging/Autopilot enrollment, application deployments, and policy validation (as assigned).?Assist with patching activities for Windows endpoints and servers in coordination with maintenance windows.?Maintain accurate documentation including runbooks, SOP updates, troubleshooting notes, and asset inventory records.?Follow SOPs and provide clear ticket updates including troubleshooting steps, resolution outcomes, and next steps.?Participate in scheduled maintenance windows and deployments as assigned. POSITION QUALIFICATIONS:?Basic understanding of Windows OS administration and troubleshooting concepts.?Foundational knowledge of Active Directory concepts (users, groups, OU structure, basic permissions).?Familiarity with basic Azure and Microsoft 365 concepts (identity, licensing, cloud services).?Ability to follow structured troubleshooting methods and document work clearly.?Familiarity with IT ticketing systems and documentation best practices.?Strong communication skills and ability to work professionally with internal teams and vendors.?Comfortable working in a fast-paced, multi-site environment with competing priorities.?Ability to travel to retail locations as needed (optional/occasional based on business needs).?Ability to participate in after-hours/on-call support as scheduled. EDUCATION AND/OR EXPERIENCE:?Associate or Bachelor?s degree in Information Technology or related field preferred (or equivalent experience).?1?2 years of experience in an IT support, helpdesk, desktop support, or junior systems role.?Internship, lab work, or hands-on home lab experience accepted in place of formal work experience.?Exposure to Microsoft 365, Windows Server, and Azure is a plus.?Certifications preferred: Microsoft Fundamentals (AZ-900, MS-900) or CompTIA A+ / Network+.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Trader Voice Engineer to join a large financial firm local to the New York region. In this role, the individual will collaborate and work very closely with traders,... More trading technology teams, network engineering, and cybersecurity. In this role, you will be providing L2/L3 support for the firm. Some job responsibilities will include managing voice systems, working with telecommunication protocols such as (SIP, QSIG) and experience with CUCM (cisco unified call manager). Lastly, you will be working closely with 3rd party vendors to ensure everything is operating up to standard. Responsibilities tied to this role will include: Designing and supporting trader voice platformsEnsuring high availability and resilienceVoice infrastructure engineeringRegulatory and compliance supportProduction supportCollaborationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less