Job Search Results for legal
Apr 14, 2026
Novato, CA
|
Technical Writer
|
Contract-to-perm
|
$38 - $48 (hourly estimate)
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Peer-edit other articles to ensure that we maintain a consistent brand voice and weed out any would-be errors. Partner with other 2K teams including Social Marketing, Community Relations, and Digital Portfolio Marketing to ensure that copy deliveries are correctly formatted for their needs. Shepherd finalized English copy through a localization process via an external agency. Collaborate with web engineers to ensure that website copy is always delivered on time?or better yet, early! Content Strategy (Influencing our marketing): Ideate Digital Content plans that will meet the needs of our dedicated communities and grow our audience even further. Regularly meet with members of the Digital Community Marketing team, including Social Marketing, Community Relations, Influencer and Creator Marketing, and Digital Portfolio Marketing disciplines, to identify and execute on new opportunities for informative content. Identify any potential knowledge gaps in content requests, and proactively seek out answers to nitty-gritty questions our players might have by working with our internal Brand Marketing and Product Development teams. Conduct interviews with game developers that can turn into longform Dev Diary articles, requiring transcription and close collaboration to make this behind-the-scenes content the very best it can be.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Digital Content Manager","City":"Novato","ExpirationDate":null,"PriorityOrder":0,"Requirements":"You have 3-6 years of professional copywriting experience within the gaming, media, and/or entertainment industries. Deep knowledge and genuine passion for games writing, able to identify what resonates with players and the types of information they crave. A can-do attitude with a welcoming approach to feedback and copy edits that will make the finished product shine. You have a keen eye for spotting and fixing any mistakes without shaming anyone in the process. Highly collaborative with others, contributing creative and innovative ideas for engaging and growing our community. Taking pride in your work and committing to write everything yourself; you resoundingly reject the use of AI copy on principle. You believe that players have a fundamental need to connect with copy written by and for humans. You are highly organized, timely, communicative, and aren\u0027t afraid to ask for help when you need it. You also understand that everyone else is wrangling multiple tasks at all times, so you strive to be diplomatic and patient with your peers. Keep in tune with trends in gaming, watching out for new avenues we can pursue and mistakes we should avoid. Expert knowledge of the Borderlands, Civilization, and/or Mafia franchises is a huge plus!","Skills":"","Industry":"Technical Writer","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":48.0000,"SalaryLow":38.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Copywriting and Editing (Delivering our message) : Write clean, entertaining copy that will inform players about our Core Games across a wide range of content formats, from single-sentence social... copy to longform developer interviews and everything in between. Submit your writing through a multi-stage approval process and adeptly field any incoming edits, incorporating feedback from marketing stakeholders, external developers, and internal legal counsel to ensure that any public-facing messaging has been fully vetted. Juggle multiple deadlines running in tandem, prioritizing requests as they come in and being flexible if plans suddenly change. Peer-edit other articles to ensure that we maintain a consistent brand voice and weed out any would-be errors. Partner with other 2K teams including Social Marketing, Community Relations, and Digital Portfolio Marketing to ensure that copy deliveries are correctly formatted for their needs. Shepherd finalized English copy through a localization process via an external agency. Collaborate with web engineers to ensure that website copy is always delivered on time?or better yet, early! Content Strategy (Influencing our marketing): Ideate Digital Content plans that will meet the needs of our dedicated communities and grow our audience even further. Regularly meet with members of the Digital Community Marketing team, including Social Marketing, Community Relations, Influencer and Creator Marketing, and Digital Portfolio Marketing disciplines, to identify and execute on new opportunities for informative content. Identify any potential knowledge gaps in content requests, and proactively seek out answers to nitty-gritty questions our players might have by working with our internal Brand Marketing and Product Development teams. Conduct interviews with game developers that can turn into longform Dev Diary articles, requiring transcription and close collaboration to make this behind-the-scenes content the very best it can be.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 15, 2026
Los Angeles, CA
|
Administrative Assistant
|
Contract-to-perm
|
$29 - $36 (hourly estimate)
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? Presentation & Communication Development? Assist in the design and production of high-quality slide decks for academic, institutional, and external audiences ? Ensure consistency and clarity in all... materials ? Technology & Workflow Enablement? Leverage productivity and project management tools to streamline administrative workflows ? Evaluate and implement new technologies, including AI-enabled tools, to improve administrative efficiency ? Grant Submission Support? Assist in preparation and coordination of grant submissions (e.g., NIH, Foundation sponsors) ? Compile and format application supporting documentation (biosketches, other support, etc) ? Maintain updated records of published papers and associated grants? Coordinate with relevant stakeholders (e.g., departmental administration, grants offices, collaborators) and ensure adherence to sponsor and USC requirements? Agreements Submission & Tracking (NDA, MTA, etc.)? Coordinate submission of institutional agreements through appropriate USC channels. Track agreement status, and renewal timelines ? Liaise with internal offices (e.g., contracts, technology transfer, legal) and external partners to facilitate timely processing ? Maintain organized records of agreements and associated documentation? Systems & Process Optimization? Identify inefficiencies and implement scalable workflows for tracking agreements, and operational priorities ? Develop and maintain systems (e.g., trackers, dashboards) for monitoring deadlines and deliverables ? Maintain organized digital environments (shared drives, repositories, tracking tools) ? Data & Analytical Support? Develop, maintain, and analyze spreadsheets and structured datasets to support operational tracking and decision-making ? Synthesize data into concise summaries and executive-ready reports ? Organize and maintain accessible data systems across multiple initiatives? Confidentiality & Judgment? Handle sensitive information, including unpublished research and contractual materials, with discretion ? Exercise sound judgment in prioritizing work and managing competing demands ? Frame issues and present structured options to support decision-makingWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 25, 2026
Goodlettsville, TN
|
Accounting / Finance
|
Contract
|
$17 - $21 (hourly estimate)
{"JobID":511009,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-86.7,"Longitude":36.33,"Distance":null},"State":"Tennessee","Zip":"37072","ReferenceID":"NAS-6d913588-c7ec-4623-923b-df5d4072773f","PostedDate":"\/Date(1774462386000)\/","Description":"Our client, located in Goodlettsville, TN is looking for Licensing Specialists to join their team to support various functions within their department. This role requires you to be onsite 5-days a week. In this role, you will be responsible for maintaining all necessary licenses and permits to ensure each store is in proper compliance with its local \u0026 state jurisdiction. This is a fast-paced environment where priorities shift and no two days look the same. You will be considered for one of several open positions based on business need and individual strengths. An overview of the business areas in need are listed here:- Delinquent License \u0026 Tax: Research and resolve delinquent business licenses, personal property tax, and real estate tax issues.- General Business Licenses: Maintain compliance by researching, filing, and renewing business licenses across assigned states.- High-Touch Projects: Support cross-functional licensing projects such as data cleanup, backlog resolution, and alcohol/tobacco application processing.- GA Alcohol Licensing Expansion: Conduct research and support initial filing processes to help expand alcohol licensing in Georgia.This is a great opportunity to contribute to high-visibility projects, support critical licensing operations, and gain experience working across different facets of the licensing function.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Licensing Specialist","City":"Goodlettsville","ExpirationDate":null,"PriorityOrder":0,"Requirements":"2-4 years of corporate background in legal administration, business operations, contracting, or licensing workProven ability to handle multiple priorities in a fast-paced environmentBachelor\u0027s Degree or Associate\u0027s Degree Great phone presence","Skills":"","Industry":"Accounting / Finance","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":21.0000,"SalaryLow":16.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Our client, located in Goodlettsville, TN is looking for Licensing Specialists to join their team to support various functions within their department. This role requires you to be onsite 5-days a... week. In this role, you will be responsible for maintaining all necessary licenses and permits to ensure each store is in proper compliance with its local & state jurisdiction. This is a fast-paced environment where priorities shift and no two days look the same. You will be considered for one of several open positions based on business need and individual strengths. An overview of the business areas in need are listed here:- Delinquent License & Tax: Research and resolve delinquent business licenses, personal property tax, and real estate tax issues.- General Business Licenses: Maintain compliance by researching, filing, and renewing business licenses across assigned states.- High-Touch Projects: Support cross-functional licensing projects such as data cleanup, backlog resolution, and alcohol/tobacco application processing.- GA Alcohol Licensing Expansion: Conduct research and support initial filing processes to help expand alcohol licensing in Georgia.This is a great opportunity to contribute to high-visibility projects, support critical licensing operations, and gain experience working across different facets of the licensing function.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 15, 2026
Minneapolis, MN
|
Engineering (Non IT)
|
Contract-to-perm
|
$36 - $45 (hourly estimate)
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We are seeking an experienced Right of Way Agent to support active land acquisition efforts in Minnesota. This role requires deep experience with title, acquisition, and document preparation. The... ideal candidate is comfortable working directly with landowners and moving quickly in a fast-paced environment.Responsibilities:Negotiate with landowners for right of way acquisitionManage title review and acquisition documentationDraft and review right of way and easement documentsCoordinate with internal stakeholders and external partiesSupport acquisition activities across active projectsConduct site visits and meetings within the local areaWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 26, 2026
San Antonio, TX
|
Project Manager
|
Contract
|
$38 - $48 (hourly estimate)
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An Insight Global client is hiring Project Managers for a 3-year engagement to oversee multiple fast paced, multi site ground up kitchen and restaurant construction projects. This role is heavily... focused on building and opening food service environments, making prior experience in restaurant or kitchen construction, openings, and health inspections a strong indicator of success. Each project typically last around 6-9 months & each PM can expect to manage 3-4 projects at any given time with the ability to scale up additional concurrent projects dependent on scheduling and phase overlap. The role requires strong ownership, organization, and comfort managing parallel workstreams from early planning through closeout. 20% of time will be dedicated to pre-construction planning and coordination, including budgeting, scheduling, and stakeholder alignment. Majority of the time, roughly 35% to 50%, is spent actively managing construction, coordinating tenants, overseeing execution, contractor performance, inspections, and issue resolution across multiple sites. The final 30% is spend on site evaluation, risk identification & lastly, closeout ? including punch lists, documentation, inspections, and final turnover.Key Responsibilities?Manage multiple fast paced, parallel ground up kitchen and restaurant construction projects from release through closeout?Lead tenant coordination, including leases, work letters, inspections, and approvals?Develop and manage project budgets typically ranging from ~$500K to $4?5M, or support a high volume of projects?Partner with internal Real Estate, Legal, Design, and Operations teams, as well as external architects, contractors, tenants, and vendors?Lead weekly OAC meetings, support value engineering, approve invoices, and drive schedules and deliverables?Support health department reviews and inspections tied to kitchen and food service openingsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 28, 2026
Mountain View, CA
|
Financial Reporting
|
Contract
|
$18 - $22 (hourly estimate)
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An Insight Global Client is hiring an Event Operations Coordinator to support the operational and administrative backbone of the global events program. This role partners closely with the Director,... Global Events and event managers to keep the function structurally organized by managing purchase requests, purchase orders, invoicing, budget tracking support, vendor documentation, and the processes and procedures that keep programs moving smoothly. The right person is highly organized, comfortable working across finance, procurement, and marketing partners, and thrives in an environment with multiple workstreams and tight timelines.Financial Administration and Procurement Operations- Own end to end invoice processing for the global events team, including intake, validation, routing for approval, and coordination with finance to ensure timely payment and clean accruals and close support- Create and manage purchase requests and purchase orders, track status, and resolve mismatches between invoices, POs, and receiving documentation- Build and maintain a centralized vendor payment tracker and monthly forecast view to support visibility and planning Process, Tools, and Documentation- Contribute to improving the team?s operating cadence, templates, SOPs, and trackers to keep workstreams consistent and audit ready- Maintain a centralized repository for event documentation, including vendor contracts, SOWs, insurance certificates, W9s, and other required compliance and procurement artifacts- Support event technology operations as needed, including registration platform support, data hygiene, and post event exports and reporting workflows Cross Functional Coordination and Operational Support- Serve as the operational point of contact between Global Events and finance, procurement, legal, and key vendor partners to unblock approvals and keep timelines on track- Support on site operations as needed, including shipping and inventory tracking, badge and materials coordination, and onsite readiness checklistsAssist with post event wrap, including invoice closeout, final budget reconciliation support, and lessons learned documentationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 23, 2026
Boston, MA
|
Help Desk
|
Contract
|
$26 - $33 (hourly estimate)
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The onsite analysts can escalate internally to the virtual Tier 2 App team or to the Desktop team as needed. It is expected that this resource will be able to handle virtual and in-person live support. This resource will serve as one of the \"faces\" in person for the rest of the virtual service desk, so relationship building is key in this position. We want the end users to have a local onsite technician that they know. They won\u0027t be expected to be desktop support as there is another team responsible but more so be a trusted local Service Desk member and be able to connect with end users on a personal level. The firm is in the Top 50 largest law firms in the world; they focus on corporate, litigation, intellectual property, fund formation, public markets, employment, life sciences (#1 law firm for tech and life sciences IPOs), clean technology, real estate, financial services, retail, regulatory and energy practices. The firm received the following awards form Fortune Magazine: Best Companies to Work For, Best Workplaces for Women, Best Workplaces for Flexibility, Best Workplaces for Giving Back, and Best Workplaces for Parents.The Service Desk analyst will serve as the front line for the firm and will assist the organization in managing processes for Incident, Change, Service Request and Problem Management.We are seeking folks who are customer service-oriented, high energy, professional, and eager to learn new technologies. The total team of agents will be handling roughly 400-500 contacts a day (roughly 12-14/hr); roughly 33% of tickets are calls into the Service Desk, and 67% are emails coming in that will be allocated for scheduled calls. This role will require 1 day a month on the phone queue, but the majority of this role is technical research for complex issues, learning about more complex software support instances and staying up to date on new technologies being brought into their environment.Since this is a 365 desk there will be opportunities for the analyst to volunteer to work a holiday for 1.5 pay. The analyst will also accrue up to 10 days PTO to use. This role is a multi-year long engagement. Responsibilities:Provide responsive, timely and high-quality support to corporate customers regarding their technical inquiries, driving ownership and resolution of issues through critical thinking, technical proficiency, and excellent communication.- Research, resolve, and respond to complex questions received via emails, chat, and collaboration tools, providing support on the computing and collaboration environment, including the following systems, platforms, or technology:-Microsoft Office 365 Account Support, Password Resets, etc.-Windows 10; PC Laptop, Desktop and Mobile Device support-MS Office Productivity Suite functional support-Collaboration tools including but not limited to Zoom-Remote support toolsets including: ProxyPro-Support of Audio-Visual teleconference systems, equipment, and scheduling, such as Zoom Rooms-Acquire and maintain knowledge of updated supported platforms and releases, current support policies, and methods of support delivery, to provide technically accurate solutions to customers.-Attend structured and unstructured (shadow, OJT) training sessions offered within the group and assist in training workshops, as well as weekly Team training sessions.-Utilize ITSM ticketing system (such as ServiceNow) to classify, prioritize and enter details of each working interaction with appropriate level of detail and attention to completeness, accuracy, and grammar.-Participate in team projects that enhance the quality or efficiency of Service Desk service.-Average handling time ~9-13 minutes, handling 12-14 contacts/hourly.-Accurate troubleshooting notes, multi-tasking - documenting and troubleshooting simultaneously- The shift is 8-5pmCompensation: $28-33/hr. Exact compensation may vary based on several factors, including skills, experience, and education.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Tier 2 Service Desk Analyst (onsite Boston)","City":"Boston","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 2-4 year Technical Degree OR equivalent experience as a Service Desk Analyst or Technical Support (1-2+ years)- Proven expertise with positive customer service skills and communication skills- onsite technical support experience as well as remote support- Experience with ACD systems, such as any of the following: Amazon (AWS), Avaya, Cisco Jabber, Cisco Unified Contact Center, Genesys, NICE InContact, Five9- Experience with ITSM / Ticketing systems, such as any of the following: BMC Remedy, Cherwell, Freshdesk, ServiceNow, Zendesk- Demonstrated support of enterprise environments, including:Hands-on and/or remote Break / Fix support of desktop and laptop computing equipment and peripheralsSupport of Microsoft Windows 10 Operating SystemSupport of MS O365 provisioned accountsSupport of mobile devices such as iphone, android, iPads, Surface Devices, etc.Password Reset, Account Unlock, etc.Support of MacBook devices and MacOSSupport of collaboration platforms and environments such as Zoom, Slack, MS Teams, etc.Use of remote-support technologies such as Bomgar, TeamViewer, BeyondTrust., etc.","Skills":"- Prior experience working within a firm environment including Accounting, Consulting or Legal organizations is a strong plus- ServiceNow experience- Legal applications (iManage, InTapp, Box, etc)- Experience supporting MacOS 10-11; MacBook Air and MacBook Pro- Technical certifications","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":33.0000,"SalaryLow":26.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk. The Service Desk supports roughly 3000+ end... users. This analyst will sit onsite in the Boston MA office 5 days a week - The shift is 8-5pm EST. This role will primarily focus on 1st and 2nd level support handling software issues and more complex issues that may not have a KB written and it needs to be researched. Each field office has their own Desktop techs and this role will be a part of the Service Desk team - this team is encompassed of a virtual Tier 1, a virtual Tier 2 Application Support team and now onsite Tier 2 analysts. The onsite analysts can escalate internally to the virtual Tier 2 App team or to the Desktop team as needed. It is expected that this resource will be able to handle virtual and in-person live support. This resource will serve as one of the "faces" in person for the rest of the virtual service desk, so relationship building is key in this position. We want the end users to have a local onsite technician that they know. They won't be expected to be desktop support as there is another team responsible but more so be a trusted local Service Desk member and be able to connect with end users on a personal level. The firm is in the Top 50 largest law firms in the world; they focus on corporate, litigation, intellectual property, fund formation, public markets, employment, life sciences (#1 law firm for tech and life sciences IPOs), clean technology, real estate, financial services, retail, regulatory and energy practices. The firm received the following awards form Fortune Magazine: Best Companies to Work For, Best Workplaces for Women, Best Workplaces for Flexibility, Best Workplaces for Giving Back, and Best Workplaces for Parents.The Service Desk analyst will serve as the front line for the firm and will assist the organization in managing processes for Incident, Change, Service Request and Problem Management.We are seeking folks who are customer service-oriented, high energy, professional, and eager to learn new technologies. The total team of agents will be handling roughly 400-500 contacts a day (roughly 12-14/hr); roughly 33% of tickets are calls into the Service Desk, and 67% are emails coming in that will be allocated for scheduled calls. This role will require 1 day a month on the phone queue, but the majority of this role is technical research for complex issues, learning about more complex software support instances and staying up to date on new technologies being brought into their environment.Since this is a 365 desk there will be opportunities for the analyst to volunteer to work a holiday for 1.5 pay. The analyst will also accrue up to 10 days PTO to use. This role is a multi-year long engagement. Responsibilities:Provide responsive, timely and high-quality support to corporate customers regarding their technical inquiries, driving ownership and resolution of issues through critical thinking, technical proficiency, and excellent communication.- Research, resolve, and respond to complex questions received via emails, chat, and collaboration tools, providing support on the computing and collaboration environment, including the following systems, platforms, or technology:-Microsoft Office 365 Account Support, Password Resets, etc.-Windows 10; PC Laptop, Desktop and Mobile Device support-MS Office Productivity Suite functional support-Collaboration tools including but not limited to Zoom-Remote support toolsets including: ProxyPro-Support of Audio-Visual teleconference systems, equipment, and scheduling, such as Zoom Rooms-Acquire and maintain knowledge of updated supported platforms and releases, current support policies, and methods of support delivery, to provide technically accurate solutions to customers.-Attend structured and unstructured (shadow, OJT) training sessions offered within the group and assist in training workshops, as well as weekly Team training sessions.-Utilize ITSM ticketing system (such as ServiceNow) to classify, prioritize and enter details of each working interaction with appropriate level of detail and attention to completeness, accuracy, and grammar.-Participate in team projects that enhance the quality or efficiency of Service Desk service.-Average handling time ~9-13 minutes, handling 12-14 contacts/hourly.-Accurate troubleshooting notes, multi-tasking - documenting and troubleshooting simultaneously- The shift is 8-5pmCompensation: $28-33/hr. Exact compensation may vary based on several factors, including skills, experience, and education.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 07, 2026
San Antonio, TX
|
Accounts Receivable
|
Perm
|
$52k - $62k (estimate)
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An employer in the San Antonio, TX area is seeking a Credit Solutions Specialist to support their Sustainable Home Loans department. The Credit Solutions Specialist provides debt collection support... to the SH Department & Collections Department on 90+ Day past Due accounts. They will be connecting with members to resolve the debt or coordinating the appropriate response to have the debt settled. This position will be fully onsite Monday- Friday with flexibility on times surrounding 8-5PM.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 26, 2026
Tampa, FL
|
Accounting / Finance
|
Perm
|
$27 - $35 (hourly estimate)
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The right individual for this role will work with the firm's Billing Attorneys, assistants, and internal teams as a liaison with clients, for the purpose of resolving client non-payment issues to... improve collection realization.Key Responsibilities and Essential Job Functions:Communicate and interact with attorneys, assistants, and clients.Manage assigned attorneys? inventory, specifically monitoring and resolving aged invoices, credit balances, and aged unbilled work.Handle all aspects of attorney and client outreach (via email, phone, and/or mail) to resolve non-payment issues.Respond to collection related requests quickly, effectively, and accurately.Work with peers and management on collection related requests.Partner with the Billing team to resolve auditing issues, reconciliation issues, and escalate concerns as needed.Communicate and report to leadership on delinquent collections and at risk inventory.Expected to maintain a regular and predictable work schedule and full attention to and engagement in work activities on behalf of the firm during business hours unless otherwise approved or required by applicable law.Special projects and duties as assigned.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 18, 2026
Denver, CO
|
Engineering (Non IT)
|
Perm
|
$165k - $175k (estimate)
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A Fortune 100 client in the retail space is seeking a Senior Engineering Leader to support their facility in the Denver, CO area. This resource will be responsible for directing, scheduling and... controlling all plant engineering/maintenance functions to obtain optimum efficiencies from the equipment, utilities and overall facilities. Other daily responsibilities include:? Provide engineering guidance and leadership at the plant level? Lead the development and implementation of the plant/business unit 3 year capital plan including preparing capital appropriation requests, developing competitive equipment and service bids, releasing purchase order contracts, exercising effective project management, control project funds, facilitate training and achieve the project deliverables? Recommend and or assist in equipment/processing system modifications and replacement? Remain up to date on technology related to plant operations? Develop, implement and control approved budgets? Create and maintain the appropriate engineering records including equipment records and manuals, drawings and diagrams, inspection reports and legal records? Drive the integrated maintenance process which includes the establishment and administration of an effective predictive/preventative maintenance program, work order procedures and optimized parts inventory? Oversee the identification, selection, skills assessment, training, performance evaluation and development process for maintenance and engineering associates? Lead energy management and efficiency initiatives, inclusive of plant, division and company goalsWork closely with outside agencies such as Occupational Safety and Health Administration (OSHA), Environmental Protection Agency (EPA) and Food and Drug Administration (FDA) to ensure plant compliance with current regulationsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.