Job Search Results for Operations Manager

Social Media Channel Operations Manager- REMOTE EU- Backfill

A client of Insight Global is looking for a Social Media Channel Operations Manager to join their team?Ensure the operations of the regional social media channels run smoothly, e.g. ensure everything... More happens on time, no mistakes are made, check if everything is done in line with processes (e.g. approvals, Sprinklr tagging, responding to relevant comments within SLA, etc.). Flag if any issues are detected and collaborate with the relevant teams to resolve them.?Receive & review proposals from markets for publications about local activities. If relevant collaborate with social media manager and market team to include in the content calendar?Coordinate with the other regions and global team in case of coordinated publications?Coordinate approvals for social media posts and other proposals with the relevant internal stakeholders?Be the contact for the social media managers managing the channels & ensure they share learnings between each other, stay up to date on developments in the industry, etc.?Represent the social media managers in wider meetings or projects relevant to them, e.g. making sure their needs are considered in projects that will impact them, regularly meet with with other teams whose work impacts them to ensure they know what?s happening, etc.?Collaborate with internal & external stakeholders, e.g. Influence, Paid, agencies, etc.?Answer stakeholders? questions & manage the team e-mail inbox?Administrative tasks on the social media channels (e.g. reviewing settings regularly, reviewing access, check if anything needs to be updated, etc.)?Stay on top of the team?s capacity to ensure the workload is evenly divided and ensure any absences can be covered in the team?Review reports provided by the agency and provide feedback as needed together with the social media managers?Coordinate inputs needed from agencies (e.g. performance reports, social listening needed to inform strategy, etc.)?Support the Social Director in other operational topics, e.g. defining and optimizing processes, auditing agency work, auditing the team?s work, etc.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

UX Research Operations

Insight Global is looking for a UX Research Operations Manager to join one of our clients in the consumer games space. This role ensures our researchers have the systems, processes, and operational... More support needed to uncover insights that shape the future of their products, software, and player experience. Rather than conducting research directly, this role operationalizes research, owns logistics, participant management, governance, recruiting protocols, and workflow to make sure the team operates efficiently from start to finish.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Senior Manager, IT Service Delivery ? Field Operations

The Sr. Manager, IT Field Operations manages a national team of onsite IT resources at ITSM practices, handling escalations from the Service Desk, coordinating onsite field support, supplemental... More field support vendor management, and partnering with key stakeholders to advance IT projects and initiatives. As a technical leader overseeing both individual contributors and people managers, this resource will help ensure our onsite and field support teams operate at a high level and consistently advance the broader goals of our IT Support Model. The role will be 80% people management and 20% hands on technical. It will be managing a team of 20 resources located at various practices as Site Managers and Tier 2 support. Travel will be heavier up front as you get acclimated with the team. ? Reports to Director, IT Service Delivery; adhering to all Service Delivery processes and procedures. ? Supervise day-to-day performance of onsite practice IT Support resources, providing guidance, coaching, and support to drive accountability and excellence. ? Act as the primary escalation point for complex IT issues requiring onsite intervention, collaborating closely with the Service Desk team. ? Consistently keeps the customer experience at the center of process creation, team leadership, and day-to-day operations. ? Manage third-party vendor relationships to supplement onsite support where needed, including contract negotiation and performance monitoring. ? Coordinate with the end user computing team to ensure onsite resource cooperation in desktop lifecycle management schedules and standards. ? Work with vCIO and other stakeholders to align onsite activities with Practice IT roadmaps and organizational objectives. ? Establish and monitor KPIs and SLAs for field operations, consistently seeking improvements in service delivery and process efficiency. ? Develop, implement, and enforce policies and procedures for onsite IT support and incident management that address practice nuances, while still following larger service delivery processes. ? Ensure physical installation, configuration, and troubleshooting of physical technologies devices and various IT hardware at each location. ? Oversee onboarding and offboarding processes for onsite IT staff, including training, performance assessments, and career development. ? Maintain effective communication channels between the field team, internal IT leadership, and practice stakeholders. ? Ensure compliance with security, privacy, and regulatory requirements for IT operations in the field. ? Coordinate logistics for IT equipment shipments, moves, and installations as practices open, close, or relocate. ? Drive a culture of customer service, continuous improvement, and operational excellence within the field team. ? Other duties as assigned to help drive our mission of improving the lives of everyone living with cancer.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Regional Director of Operations

Summary The Regional Director will oversee, lead, and strategically manage multiple Districts within an assigned region of Insight Global's client. This role serves as a critical link between field... More operations and executive leadership?driving profitable growth, operational excellence, and leadership development across all assigned markets. The Regional Director will directly manage District Directors and be accountable for regional performance in sales, profitability, working capital, and customer satisfaction, while supporting company-wide strategic initiatives. Essential Functions ? P&L Leadership: Own full financial accountability for assigned region; review monthly performance metrics and drive improvement across revenue, gross margin, OPEX, and working capital. ? Operational Excellence: Partner with District Directors to implement consistent branch practices, drive process efficiency, and ensure alignment to corporate standards in safety, service, and profitability. ? Leadership Development: Build and mentor a high-performing field leadership team; assess bench strength, coach District Directors, and create readiness plans for future leaders. ? Sales & Market Growth: Champion regional business development efforts; support sales teams in securing strategic projects, strengthening customer relationships, and expanding market share. ? Strategic Initiative Execution: Serve as a field sponsor for enterprise initiatives (ERP, CRM, Safety, HR, or M&A integration), ensuring successful adoption and change management throughout the region. ? Lots of M&A, responsible for the integration of new company, new ERP, and new CRM ? Working Capital Management: Monitor and improve DSO, inventory turns, backlog management, and margin integrity; drive accountability across branches for disciplined financial practices. ? Cross-Functional Collaboration: Partner closely with executive leadership, Finance, HR, Supply Chain, and other functional heads to ensure regional alignment to company priorities. ? Culture and Engagement: Model the company?s SERVE values and promote a positive, performance-driven culture across all teams and locations. ? Customer Excellence: Ensure all districts deliver an exceptional customer experience; maintain relationships with key accounts, general contractors, and suppliers to support ongoing partnerships. Risk and Compliance Oversight: Uphold corporate governance, contract review protocols, and safety requirements across all operations.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

REMOTE EST - Creative Operations Producer

A large software and gaming company is looking for a Remote EST Creative Operations Producer. This person will connect the creative and marketing teams directly to the new localization LLM ?... More eliminating manual handoffs by owning the end-to-end loc pipeline: automated Jira ticketing, Smartling TMS management, and ensuring translated content flows into the tools teams actually use. You'll restore and scale existing loc automation workflows so creative and marketing teams can access localized content without submitting a ticket. The remaining portion supports the Creative Ops Lead on engineering producers and broader Creative Ops initiatives. Looking for someone systems-minded, production-savvy, and detail-oriented ? someone who gets excited about building pipelines that scale. Role Responsibilities ? Lead Creative Operations projects with a localization focus ? including Smarting integrations, automated Jira workflows, LLM translation pipeline buildout, and miscellaneous tool connector implementation and maintenance. ? Own project timelines for loc pipeline work, coordinating dependencies across Localization,Engineering, Creative Ops, and Marketing teams. ? Manage scope and prioritization for loc automation projects; anticipate risks such as APIchanges, content volume spikes, or LQA bottlenecks; and drive escalation when needed. ? Coordinate with Loc Ops, Creative Ops, IT, and InfoSec on integration and API access requirements for Smartling, Airtable, Jira, Figma, and Frontify ? Serve as the Jira subject matter expert for localization. ? Serve as a Smartling TMS subject matter expert ? managing content workflows, job configurations, LLM translation settings, and API-driven integrations. ? Partner with the Localization team to onboard Shared Services, and Marketing stakeholders onto the new LLM pipeline ? providing documentation and training to reduce manual request volume and drive self-service adoption. ? Manage and track Loc pipeline health in regular reports for the Localization and Creative Ops leads. ? Design and roll out training and documentation to support team adoption of the Loc LLM workflow across Creative and Marketing teams. ? Support the Creative Ops Lead in managing engineering producers, including onboarding coordination, workflow integration, and day-to-day production support. ? Provide cross-team support and backup for Production Studio producers as needed.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Staffing Resource Manager (Operations, Administrative Support)

?Maintain and update staffing trackers and systems (primarily Excel-based) ?Execute high-volume administrative workflows (allocations, time-off updates, training tracking, etc.) ?Manage incoming... More staffing requests and support prioritization / routing ?Maintain visibility into resource deployment and utilization ?Support communication of staffing updates to consultants and leadership ?Ensure data accuracy and consistency across toolsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Construction Manager

A client of Insight Global in the retail & technology sector is seeking Construction Project Managers to support the programming and coordination of sustainable building designs for customer... More fulfillment and logistics building programs. As a Construction Manager (CM), you will work with a broad set of stakeholders including Real Estate, Operations, Design, Launch, Startup, Delivery Experience, Legal and Retail to take the fulfillment center design from concept through the hand off to Operations. This position requires a firm understanding of engineering, planning, program management, contract administration and operations. Responsibilities include but are not limited to: ?Lead the Request for Proposals (RFP) process and vetting qualified contractor proposals, assemble bid submissions and foster the selection of the design build contractors?Coordinate with the designers, building teams, cost estimators to establish proper project budget, scope and schedule.?Assist in obtaining the information and decisions needed from Amazon which are required to complete the construction drawings.?Manage approvals and permissions needed from the building Landlords?Act as a facilitator of information required for by internal functional teams (IT, Safety, Loss Prevention, Food Safety, Operations)?Perform duties as the primary representative on permitting required with authorities having jurisdiction?The Construction Manager will monitor and assist with all utility integrations such as phone service, electrical power, water, sewer?Schedule: The Construction Manager will be the principle schedule auditor, monitor site production, determine target milestones, track and communicate progress?Develop capital appropriation requests and manage fiduciary responsibility for approved budgets?Perform site visits on a periodic basis to confirm schedule progress, attend contractor meetings and act as the single point of contact for the general contractor partners?Review the contractor?s buyout, subcontracting, material purchase schedule and long lead orders.?Coordinate with the launch/startup teams regarding schedule and phased area turnover to insure coordination with all stakeholder functions?Audit the contractors punch list completion progress ?The Construction Manager will direct the contractor through the document turnover and close out process?Coordinate with property management to transition the building facilities to their care?Lead continuous improvement and lessons learned efforts to improve standards, reduce costs and expedite timelines for construction programsThis role is mostly remote but may require roughly 50% travel across the US to various sites. Travel time will be paid for and expenses are reimbursed but must be purchased on a personal credit card. A recommended credit limit of 5k to appropriately support travel is required.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

PMO Manager

Our client is seeking a Construction PMO Manager to support federal government construction contracts across the Asia, Pacific, and Indian Ocean (APAC) regions. This is a net-new leadership role... More responsible for establishing and overseeing a centralized Program Management Office (PMO) that provides shared services across multiple active construction contracts.This role sits within the APAC Engineering Services organization and reports directly to the Director of Operations. The Construction PMO Manager will lead a team of 15?20 shared-services professionals, including 2 supervisors/managers, and indirectly support multiple Project Managers executing self-perform construction work overseas.The position blends hands-on execution with strategic leadership, requiring someone who can roll up their sleeves, build structure, improve integration, and drive organizational change ? not just talk about it.Key ResponsibilitiesPMO & Shared Services LeadershipEstablish, lead, and mature a construction PMO tailored to federal and overseas construction programsOversee shared services across:Program-level accountingContractingHREstimatingProcurementOther administrative and operational support functionsManage and develop a 15?20 person team, including 2 supervisors/managersPortfolio & Program OversightProvide governance and structure across multiple concurrent construction contractsMaintain program pipelines aligned to operational priorities and growth strategyEnsure consistent execution across schedule, cost, quality, safety, and complianceProject Controls & ReportingOversee project controls including:Cost managementRisk and issue trackingForecasting and performance monitoringProduce weekly operational dashboards and monthly executive portfolio reportsDistill actionable insights from data and help teams lead proactively rather than react to trailing indicatorsOrganizational Integration & Process ImprovementImprove integration of shared services across project teamsDefine, document, and standardize processes and proceduresLead change initiatives to improve how teams operate and collaborateSupport a shift toward self-sufficient APAC operations, distinct from corporate engineering modelsStakeholder & Government InterfaceServe as a senior liaison to:U.S. government stakeholdersProgram and contract representativesInternal leadership and corporate support teams in the U.S.Ensure compliance with contractual and regulatory requirements across all programsBusiness Growth SupportContribute to business development efforts by:Supporting proposal strategiesDemonstrating PMO maturity and delivery capabilityHelping position the organization for new federal construction awardsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

GTM - Systems Manager

Insight Global is seeking a Senior GTM Systems Manager ? Customer Experience for a top SaaS client. This individual will serve as the senior owner of Customer Experience systems, with a heavy focus... More on Zendesk administration and optimization. The role partners closely with CX, Customer Success, GTM Operations, and Engineering leaders to design scalable workflows, improve agent productivity, and deliver reliable, data-driven customer experiences. This is a high-impact role for a Zendesk expert who thrives in fast-moving, high-growth environments and can lead both strategically and hands-on.Day-to-DayAct as the primary Zendesk administrator and CX systems SMEDesign and maintain Zendesk workflows, automations, SLAs, routing logic, and macrosPartner with CX and CS leaders to optimize support and success workflowsOwn CX system initiatives end-to-end (scoping, configuration, rollout, adoption)Ensure CX data cleanliness, reporting accuracy, and executive-level insightsIdentify inefficiencies across the support lifecycle and implement tooling improvementsManage CX tooling vendors and consultantsEstablish and enforce system governance and documentation standardsInfluence CX tooling roadmap and tech stack decisionsEnsure compliance with data privacy, security, and reporting standardsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

ServiceNow Event Manager

The ServiceNow Event Management Specialist is responsible for supporting, configuring, and operating the Event Management capability within the ServiceNow platform. This role focuses on ensuring... More reliable event ingestion, effective alerting and correlation, and strong alignment with CMDB and IT Operations Management (ITOM) processes.The ideal candidate has hands-on experience with ServiceNow Event Management fundamentals, understands CMDB concepts, and can administer ServiceNow at a foundational level while working closely with IT Operations and platform teams.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less