Job Search Results for Operations Manager
Jul 21, 2025
Greenwood Village, CO
|
Project Manager
|
Contract
|
$54 - $68 (hourly estimate)
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- We are seeking a highly experienced and strategic Senior Project Manager to support our dynamic Design and Research Product Design team. - This role is ideal for someone with a strong background in... project management within creative or user-centered environments, who thrives in cross-functional collaboration and excels at driving complex initiatives from concept to completion. - Lead and manage the full project lifecycle for design and research initiativesfrom initial scoping and planning through execution, delivery, and retrospective. Partner closely with design, research, product, and engineering stakeholders to define project goals, deliverables, timelines, and resource needs. - Develop and maintain detailed project plans, schedules, and budgets, ensuring alignment with strategic priorities and business objectives. - Facilitate effective communication across teams and stakeholders, ensuring transparency, alignment, and timely updates on project status, risks, and milestones. - Provide day-to-day leadership and direction to project teams, ensuring accountability, momentum, and high-quality outcomes. - Implement and oversee change management processes to adapt to evolving project needs and organizational priorities. - Prepare and deliver comprehensive documentation, including status reports, risk assessments, and post-project evaluations. - Optimize design operations for a high-performing UX design team influencing over 40 Spectrum products.- Responsible for assembling project plans, assigning tasks, and overseeing daily work efforts, I identify resource needs, conduct quality reviews, and manage timelines to ensure positive overall team health scores.- Can pay $63-68/hWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Jul 11, 2025
Columbus, OH
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Project Manager
|
Contract
|
$20 - $25 (hourly estimate)
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PAY RATE RANGE IS 20-25/hr. We are seeking a high-performing Portfolio & Program Manager to support our Enterprise Program Management Office. This is a hands-on role for someone who thrives in a... dynamic environment and knows how to get things done. Youll serve as the right hand to our EPMO leadership team, helping to shape and run our portfolio processes, manage complex programs, and support enterprise-wide transformation initiatives.This is not a coordination-only role were looking for a builder and a doer who brings strong business judgment, technical fluency, and a proven ability to drive both strategic planning and operational execution.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Aug 20, 2025
Goldston, NC
|
Accounting / Finance
|
Perm
|
$100k - $125k (estimate)
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Insight Global is seeking a Fuel Procurement Manager to lead fuel purchasing operations for a client serving construction and agricultural sectors. This role involves negotiating fuel contracts,... managing supplier relationships, and overseeing multi-state fuel pricing and distribution. The manager will collaborate closely with sales, staffing, and operations teams to ensure competitive pricing and strategic supply chain decisions.Must sit in the following states: OK, TX, LA, MS, AL, GA, FL, TN, KY, IN, IL, FL, SC, NC, VA, MD, NJ, PA, NYWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Aug 19, 2025
Indianapolis, IN
|
Sales
|
Perm
|
$100k - $150k (estimate)
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Insight Global's client is a leading energy efficiency and renewable energy integrator with decades of experience implementing energy savings projects. They are focused on delivering impactful clean... energy and industrial efficiency strategies across the Midwest and beyond. They provide turnkey services in solar PV, energy assessments, utility cost reduction, and demand-lowering technologies for industrial and commercial clients. As their team continues to grow, they are looking for a Business Development Manager to help them continue to advance forward. Their team is driven by performance, sustainability, and long-term client partnerships. Position OverviewThis individual will play a key role in identifying, qualifying, and developing new business opportunities across both clean/renewable energy sectors and industrial efficiency landscapes. This position is fully remote and would involve 50-70% travel. Compensation provided is comprised of base salary, commission, and bonus. The ideal candidate brings a deep understanding of how energy touches manufacturing, operations, and sustainability goals, and is excited to develop solutions that lower both energy costs and carbon footprints for clients while improving efficiencies and resiliency. Key ResponsibilitiesIdentify and engage with industrial, commercial, and institutional prospects interested in energy solutions (solar, energy efficiency, demand reduction). Lead the full sales lifecycle: outreach, discovery, proposal development, and deal closing. Collaborate with internal engineering, preconstruction, and operations teams to deliver tailored proposals. Educate prospects on available technologies, financial structures (e.g., PPAs, leases, energy services agreements), and incentive programs. Track market trends, policy developments, and competitive intelligence across both the renewable and industrial energy sectors. Represent RPG Energy Group at industry events, conferences, and client meetings. Maintain a strong CRM record and provide regular sales forecasts and reporting to leadership.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Aug 18, 2025
Charlottesville, VA
|
Accounting / Finance
|
Contract
|
$64 - $80 (hourly estimate)
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Insight Global is seeking a highly experienced Senior Manager, Strategic Project Delivery to lead the business-side execution of a major strategic initiative to evolve a global membership offering.... This is a 6-month contingent assignment designed to provide leadership continuity during a maternity leave, with a targeted focus on ensuring successful coordination and delivery of key business workstreams.Day-to-Day:? Lead Business-Side Delivery of the Membership Strategic Initiative, coordinating all non-technical workstreams and ensuring alignment with overall program milestones.? Drive Cross-Functional Execution of the go-to-market (GTM) plan, including marketing readiness, internal communications, member engagement, and policy alignment.? Support the Delivery of New Member Benefits, partnering with Product, Membership, and Marketing stakeholders to validate operational feasibility and strategic fit.? Manage Stakeholder Engagement, including societies, internal business units, and external vendors (e.g., communications, change management, and strategy partners).? Oversee Change Management Planning in collaboration with internal teams and third-party consultants.? Coordinate Internal Policy and Process Changes, ensuring readiness across Membership Operations, Customer Service, and Finance.? Partner with IT Program Lead to ensure integrated planning, risk mitigation, milestone tracking, and resolution of cross-functional dependencies.? Own and Contribute to Reporting and Communications: Provide inputs to EPMO leadership, executive sponsor, and Steering Committee reporting. Consolidate workstream and substream updates into program-level communications. Ensure accuracy and clarity in progress, risk, and strategic alignment reporting.? Facilitate Governance and Executive Engagement, representing business-side delivery in Steering Committee and cross-functional working group meetings.Contribute to Other Strategic Projects within the Enterprise PMO, as capacity and priorities permit.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Feb 23, 2024
Mississauga, ON
|
Software Engineering
|
Perm
|
$130 - $150 (hourly estimate)
{"JobID":341017,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-79.6589818181818,"Longitude":43.6973363636364,"Distance":null},"State":"Ontario","Zip":"L5N0E1","ReferenceID":"TOR-685180","PostedDate":"\/Date(1708697801000)\/","Description":"Insight Global is seeking a Software Development Manager to join a large client in the GTA/Mississauga area (Hybrid schedule). The Software Development Manager will be responsible for leading the teams\u0027 projects, from gathering requirements to delivery to market, working towards communicated timelines. They will be managing a small team of Developers in Ontario, in designing, developing, and evolving software to support the changing business functions and client requirements. They will contribute to the development of software/hardware solutions, across a range of languages, mobile and infrastructure. They will help define the technology stack, development standards, and practices on the team. Team of close to 5 developers they would manage -- different applications would be responsible for front-end and back-end of the solution and making decisions about tech. Tech Stack you can expect to work with: *Source control and pipelines: Bitbucket, Github, Azure DevOps, AWS DevOpsSecurity: SonarQube, Amazon CodeGuruBuild and orchestration: Jenkins, Maven, Gradle, ArtifactoryDev: Java, Python, NET C# AWS native solutions (Lambda, SQS, SNS, Step functions)Front-End: JavaScript, Redux, Rxjs, Jquery, Angular, Node.JSContainers: Docker, KubernetesMobile: Java Kotlin, Flutter + DartInfrastructure-as-Code using TerraformDB: Dynamo, Postgres, cloud data stores, Redis, and document databasesCloud providers: Amazon Web Services, Microsoft Azure and Google CloudWhy should you work with our client?Top 5 on Canada\u0027s best employers list according to ForbesOpportunity to work with a modern technology stack in a team that values innovative ideas to enhance our processGenerous bonus, RRSP-matching, and first-class health benefitsA diverse and inclusive team environment that is friendly to family commitmentsYour choice of a Mac or Windows development environmentMake a difference in the lives of hundreds of thousands of Canadians per day who use the clients\u0027 servicesWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Software Development Manager","City":"Mississauga","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Over 7+ years of software development experience, ideally new products or highly-visible, external facing apps 3+ years\u0027 mentoring and managing less experienced employeesLanguages required at high proficiency: Python, AWS Native Solutions, Java, Angular or React, Non-relational Databases Skilled in both front-end and back-end development with relevant languages to the client (see tech stack below)Understanding of DevOps tooling and automation (CloudFormation, Terraform, Jenkins-Not expected to build CloudFormation scripts, strong knowledge of it is required Hands-on development in cloud environments and knowledge of cloud tooling in AWS*** (Lambda, SQS, SNS, Step functions)IaaS/PaaS/SaaS deployment and operations experience","Skills":"","Industry":"Software Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":150.0000,"SalaryLow":130.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is seeking a Software Development Manager to join a large client in the GTA/Mississauga area (Hybrid schedule). The Software Development Manager will be responsible for leading the... teams' projects, from gathering requirements to delivery to market, working towards communicated timelines. They will be managing a small team of Developers in Ontario, in designing, developing, and evolving software to support the changing business functions and client requirements. They will contribute to the development of software/hardware solutions, across a range of languages, mobile and infrastructure. They will help define the technology stack, development standards, and practices on the team. Team of close to 5 developers they would manage -- different applications would be responsible for front-end and back-end of the solution and making decisions about tech. Tech Stack you can expect to work with: *Source control and pipelines: Bitbucket, Github, Azure DevOps, AWS DevOpsSecurity: SonarQube, Amazon CodeGuruBuild and orchestration: Jenkins, Maven, Gradle, ArtifactoryDev: Java, Python, NET C# AWS native solutions (Lambda, SQS, SNS, Step functions)Front-End: JavaScript, Redux, Rxjs, Jquery, Angular, Node.JSContainers: Docker, KubernetesMobile: Java Kotlin, Flutter + DartInfrastructure-as-Code using TerraformDB: Dynamo, Postgres, cloud data stores, Redis, and document databasesCloud providers: Amazon Web Services, Microsoft Azure and Google CloudWhy should you work with our client?Top 5 on Canada's best employers list according to ForbesOpportunity to work with a modern technology stack in a team that values innovative ideas to enhance our processGenerous bonus, RRSP-matching, and first-class health benefitsA diverse and inclusive team environment that is friendly to family commitmentsYour choice of a Mac or Windows development environmentMake a difference in the lives of hundreds of thousands of Canadians per day who use the clients' servicesWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Aug 22, 2025
Cincinnati, OH
|
Software Engineering
|
Contract
|
$56 - $70 (hourly estimate)
{"JobID":436663,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-84.51,"Longitude":39.09,"Distance":null},"State":"Ohio","Zip":"45227","ReferenceID":"CIN-03f5ffd4-f742-4975-bba0-a18bc6420b61","PostedDate":"\/Date(1755879687000)\/","Description":"A large financial organization is seeking a Release Engineer for a contract opportunity through March 2026 (with a high likelihood for extensions). This individual can sit remotely (must work EST), but there is a preference for candidates that can be onsite in Cincinnati. This individual will: ?Serve as the central coordinator and liaison across seven development squads, product owners, and business stakeholders to ensure smooth and timely release cycles.?Oversee validation and sign-off processes for all team releases, acting as the ?quarterback? to align engineering efforts with business goals.?Manage release planning and execution for the Instant Payments platform, which supports high-volume gaming traffic from major downstream users ?Support rapid scaling initiatives driven by seasonal demand and regulatory expansion?Ensure the platform can handle 100 transactions per second with settlement times of 8?9 seconds.?Collaborate with cross-functional teams to maintain release integrity and ensure readiness for high-throughput, real-time payment operations.?Utilize monitoring and observability tools (Dynatrace, Splunk) to track release performance and identify potential issues.?Coordinate integrations with SaaS products and cloud-native operations to support scalable, resilient infrastructure.?Apply agile principles to navigate a fast-paced, dynamic environment with minimal oversight.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Remote Release Manager","City":"Cincinnati","ExpirationDate":null,"PriorityOrder":0,"Requirements":"5+ years of Release Management experience with strong knowledge/ experience: ?Testing frameworks ?Ci/Cd Pipelines Delivery ?Cloud Native Operations?Integrations with SaaS products?Monitoring/Observability tools (Dyantrace \u0026 Splunk ++)","Skills":"?Banking industry experience ? real time payments / transactions ++++?Volante ?Dynatrace or familiarly with other APM solutions ?FedNow experience ?Stablecoins (crypto) experience ?Incident Management (RCA, retrospectives)?Dynatrace \u0026 splunk","Industry":"Software Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":70.0000,"SalaryLow":56.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
A large financial organization is seeking a Release Engineer for a contract opportunity through March 2026 (with a high likelihood for extensions). This individual can sit remotely (must work EST),... but there is a preference for candidates that can be onsite in Cincinnati. This individual will: ?Serve as the central coordinator and liaison across seven development squads, product owners, and business stakeholders to ensure smooth and timely release cycles.?Oversee validation and sign-off processes for all team releases, acting as the ?quarterback? to align engineering efforts with business goals.?Manage release planning and execution for the Instant Payments platform, which supports high-volume gaming traffic from major downstream users ?Support rapid scaling initiatives driven by seasonal demand and regulatory expansion?Ensure the platform can handle 100 transactions per second with settlement times of 8?9 seconds.?Collaborate with cross-functional teams to maintain release integrity and ensure readiness for high-throughput, real-time payment operations.?Utilize monitoring and observability tools (Dynatrace, Splunk) to track release performance and identify potential issues.?Coordinate integrations with SaaS products and cloud-native operations to support scalable, resilient infrastructure.?Apply agile principles to navigate a fast-paced, dynamic environment with minimal oversight.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Jul 25, 2025
Des Plaines, IL
|
Network Engineer
|
Contract
|
$70 - $88 (hourly estimate)
{"JobID":431054,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-87.8758181818182,"Longitude":42.046,"Distance":null},"State":"Illinois","Zip":"60018","ReferenceID":"CHI-797201","PostedDate":"\/Date(1753438606000)\/","Description":"The VOIP Engineers role within IT Service Delivery is to plan, design, build, install, configure, manage, secure, document, and support the systems within Data Center, Distribution Center, Public and Private Cloud environments, providing resilient, and scalable IT Services to support a fast-growing company. This role will be responsible for developing, documenting, and implementing best practices and standards aimed at optimizing the VOIP infrastructure within the Reyes Holdings Family of Businesses environment. The VOIP Engineer will provide technical expertise, with ability to work on multiple projects and issues simultaneously, focusing on operational excellence and continuous improvement activities for Global IT Operations through ITIL based IT Service Management processes and procedures. The successful candidate must have excellent customer service, written, and verbal communication skills, and must be able to work collaboratively across multiple departments, business partners, and suppliers to meet operational performance and reliability targets. This role is critical in ensuring we collectively achieve our Reyes Holdings IT Purpose: Enabling Business \u0026 Employee Success Through IT Services That Anticipate Demand And Simply Work, Anywhere, Anytime.Position Responsibilities may include, but not limited to: Provide end to end ownership and accountability for the service delivery, maintenance, and support of the global VOIP infrastructure of Reyes Holdings, and performance of the managed service provider(s). Design, build, manage, optimize, support, and maintain the Reyes Holdings global enterprise VOIP environment including, but not limited to: CUCM, SIP CUBE,. Based on industry-best standards, develop and maintain technical standards and system configuration documentation, physical and logical diagrams, knowledge base articles, and runbooks for the proper transition of services to external managed service providers. Build, maintain, and audit all related documentation as it relates to policies, standards, processes, procedures, topologies/diagrams, configuration, training, service records, support contacts, disaster recovery, and backup/recovery CUCM, SIP CUBE. Develop and execute automation playbooks to drive Software Defined Networking through scripting (e.g., Python, PowerShell, etc.) and other automation and orchestration tooling such as Cisco DNA Center and Red Hat Ansible Tower and provide knowledge transfer and training to teammates and other functional areas. Responsible for software and hardware upgrades and EOL/EOS refresh as part of life cycle management, including ongoing security patching and vulnerability remediation according to established policies and standards. Proactively and reactively identify and remediate network performance issues and act as escalation point to review and resolve technical issues through completion, including root cause analysis and corrective actions. Provide Tier 3 technical expertise and support and act as escalation point for the IT Service Center and Managed Service Providers to review and resolve technical issues through completion, including root cause analysis and corrective actions. Participate in an on-call rotation to provide operational support as needed, which may include off hours. Adhere to and participate in the current and future IT Service Management processes including, but not limited to incident, problem, and change control procedures. Other projects or duties as assigned.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"UC Engineer (Call Manager/Contact Center)","City":"Des Plaines","ExpirationDate":null,"PriorityOrder":0,"Requirements":"5+ years VOIP Engineer experienceExperience in Voice, Cisco Call Manager (configure, install, troubleshoot etc.) version 12.5 (at the core Call Manager since version 10 has been the same so should be relevant; moving to version 15 soon)Knowledge of how calls are made (call agent perspective to the flow through Call manager) E911Voice Gateway experienceContact Center VoIP experience (call in for Call Center)Unity connection (voicemail)Webex experience - setting up Webex devices, Video information familiarity (Webex Control Hub experience)","Skills":"UcaaS to CcaaS- moving on prem to the cloud (if they have migration experience from on call Call manager to Call vendor) - will be useful in the next 6 months Experience setting up agentsCall Manager version 15","Industry":"Network Engineer","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":88.0000,"SalaryLow":70.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
The VOIP Engineers role within IT Service Delivery is to plan, design, build, install, configure, manage, secure, document, and support the systems within Data Center, Distribution Center, Public and... Private Cloud environments, providing resilient, and scalable IT Services to support a fast-growing company. This role will be responsible for developing, documenting, and implementing best practices and standards aimed at optimizing the VOIP infrastructure within the Reyes Holdings Family of Businesses environment. The VOIP Engineer will provide technical expertise, with ability to work on multiple projects and issues simultaneously, focusing on operational excellence and continuous improvement activities for Global IT Operations through ITIL based IT Service Management processes and procedures. The successful candidate must have excellent customer service, written, and verbal communication skills, and must be able to work collaboratively across multiple departments, business partners, and suppliers to meet operational performance and reliability targets. This role is critical in ensuring we collectively achieve our Reyes Holdings IT Purpose: Enabling Business & Employee Success Through IT Services That Anticipate Demand And Simply Work, Anywhere, Anytime.Position Responsibilities may include, but not limited to: Provide end to end ownership and accountability for the service delivery, maintenance, and support of the global VOIP infrastructure of Reyes Holdings, and performance of the managed service provider(s). Design, build, manage, optimize, support, and maintain the Reyes Holdings global enterprise VOIP environment including, but not limited to: CUCM, SIP CUBE,. Based on industry-best standards, develop and maintain technical standards and system configuration documentation, physical and logical diagrams, knowledge base articles, and runbooks for the proper transition of services to external managed service providers. Build, maintain, and audit all related documentation as it relates to policies, standards, processes, procedures, topologies/diagrams, configuration, training, service records, support contacts, disaster recovery, and backup/recovery CUCM, SIP CUBE. Develop and execute automation playbooks to drive Software Defined Networking through scripting (e.g., Python, PowerShell, etc.) and other automation and orchestration tooling such as Cisco DNA Center and Red Hat Ansible Tower and provide knowledge transfer and training to teammates and other functional areas. Responsible for software and hardware upgrades and EOL/EOS refresh as part of life cycle management, including ongoing security patching and vulnerability remediation according to established policies and standards. Proactively and reactively identify and remediate network performance issues and act as escalation point to review and resolve technical issues through completion, including root cause analysis and corrective actions. Provide Tier 3 technical expertise and support and act as escalation point for the IT Service Center and Managed Service Providers to review and resolve technical issues through completion, including root cause analysis and corrective actions. Participate in an on-call rotation to provide operational support as needed, which may include off hours. Adhere to and participate in the current and future IT Service Management processes including, but not limited to incident, problem, and change control procedures. Other projects or duties as assigned.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Aug 18, 2025
Plano, TX
|
Desktop Support
|
Contract
|
$16 - $20 (hourly estimate)
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As an Incident Manager, your day-to-day responsibilities will include swiftly responding to and resolving IT disruptions to minimize downtime and user impact. You will use ServiceNow to register and... track all incidents or events reported by users. In the realm of problem management, you will proactively identify and address the root cause of incidents to prevent recurrences and enhance service stability, utilizing RCA reports to ensure KBA identification, workaround development, long-term solution implementation, and impact documentation. In change management, you will implement changes to IT systems and services in a controlled manner, ensuring smooth transitions and minimizing disruptions. You will also validate hyper-care for transition approval to sustain operations. For disaster recovery, you will develop and maintain DR plans to ensure business continuity in the event of unexpected disruptions, executing at least one DR exercise per year. Additionally, you will safeguard our systems and data through robust security policies and incident response protocols, keeping track of certificates, domains, and license due dates for renewals. Lastly, you will be responsible for drawing trends within incidents and implementing optimization and efficiency efforts around incident management processes.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Jul 18, 2025
Redmond, WA
|
Purchasing
|
Contract
|
$60 - $75 (hourly estimate)
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Our client, a multinational technology conglomerate, is looking to a Construction Site Contracts Managers to their data center construction team. With PM assistance, these individuals will be... responsible for preparing contract strategy documents including, but not limited to RFP, RFI, RFQ, and SOW. They will manage the RFP process, handle the processing of change orders, RFIs and submittals and assist with the implementation of new contract process controls.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .