Job Search Results for law firm

Insight Global is seeking Manager of Business Operations to join the team of an AM 100 law firm. This role is responsible for providing operational leadership to legal management, as well as the... More various administrative functions that support the Firm?s legal practices. This particular role will support select practices within our Business Law department. This position will be the main liaison between Finance and the business, and will be responsible for driving profitability and providing financial oversight to their respective legal practices. This position will report to the Director of Business Operations ? Transactional, and will have managerial responsibilities.Responsibilities:Provide financial oversight to legal department and practice chairs, including planning and ongoing management against financial and non-financial goals and metrics though the leveraging of key performance indicators to assist practices in meeting firm expectationsCoordinate with the various administrative functions within the firm, including Finance, Case Management, IT, etc., to provide insight and guidance into the business and ensure the operational needs of the business are being metImplement matter management tools and techniques to help ensure matters are executed efficiently within the pricing guidelines and budgetUtilize profitability models and market intelligence for evaluating and recommending changes to new and existing fee arrangements, and to build client relationships aligned with firm strategyLead integration efforts for lateral acquisitions related to onboarding of clients, matters, rates, etc.Support system and technical improvements through business process reengineering to streamline processes as they relate to finance, accounting, billing, and various other firm functionsPartner with Data Analysis and FP&A teams on various projects and recurring processes, including but not limited to, annual budgeting, monthly P&L analysis, and management reportingPerform ad hoc analyses and projects as needed by executive leadership, attorneys, directors, managers, and othersWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The right individual for this role will work with the firm's Billing Attorneys, assistants, and internal teams as a liaison with clients, for the purpose of resolving client non-payment issues to... More improve collection realization.Key Responsibilities and Essential Job Functions:Communicate and interact with attorneys, assistants, and clients.Manage assigned attorneys? inventory, specifically monitoring and resolving aged invoices, credit balances, and aged unbilled work.Handle all aspects of attorney and client outreach (via email, phone, and/or mail) to resolve non-payment issues.Respond to collection related requests quickly, effectively, and accurately.Work with peers and management on collection related requests.Partner with the Billing team to resolve auditing issues, reconciliation issues, and escalate concerns as needed.Communicate and report to leadership on delinquent collections and at risk inventory.Expected to maintain a regular and predictable work schedule and full attention to and engagement in work activities on behalf of the firm during business hours unless otherwise approved or required by applicable law.Special projects and duties as assigned.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Intellectual Property Secretary sought by one of California?s largest full-service law firms. The firm is seeking a tech-savvy professional with a strong interest in Intellectual Property law,... More particularly patent prosecution. Desired applicants should have at least five years of recent patent prosecution experience in a law firm setting. This is a non-exempt position and will provide administrative support for three attorneys.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

CONFIDENTIALA client of Insight Global is seeking a Senior Billing Specialist to join a midsized law firm in a full-time, onsite role. This individual will support a high-volume billing environment... More and play a key role in maintaining accurate, timely billing processes.Key Responsibilities:? Manage monthly billing cycle for ~700 invoices, including a hard close at month-end? Handle both electronic (60%) and paper (40%) legal billing, including resolving rejections? Partner with attorneys and internal teams to ensure compliance with firm-specific billing guidelines? Support AP/AR functions and assist with collections? Utilize legal billing software (LawTime or similar all-in-one system)We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Professional Assistant to support the attorneys in the Corporate group of the DC office of an AM 100 law firm. As a contributing team member, the Professional Assistant is... More proactive in balancing multiple work demands, taking personal responsibility for the quality and timeliness of their work and maintaining client and firm confidentiality. The Professional Assistant maintains a professional demeanor and focus and seeks to maximize team contribution and minimize disruptions to the workday. This role has a hybrid working arrangement. Potential candidates must live within commuting distance of our Dallas office to be onsite 4 days per week. In this role, you will report to the Office Administrator. Essential Functions Demonstrate command of workflow; utilizing firm resources appropriately.Utilize ServiceNow, the firm?s task tracking software, to manage assignments.Create, edit, format and proofread documents including, but not limited to, agreements, contracts, plans etc. and maintain such documents within the firm?s document management system.Prepare legal documents for e-Filing and filing via PACER.Communicate directly and on behalf of attorney(s), including outside vendors.Prepare new client matter request packets and coordinate approval; coordinate conflict search processes; and prepare retainer letters.Review proformas and edit bills according to client billing arrangement.Enter, track, and coordinate new client/matter information.Edit and coordinate client pitches with Marketing Department.Maintain InterAction and/or Extranet data, keeping information currentMaintain electronic and paper files in accordance with firm guidelines.Maintain and monitor attorney calendars and provide timely updates and remindersCoordinate and/or book travel arrangements.Prepare, track, and maintain attorney expenses in Chrome River.Organize and coordinate conference calls and client meetings.Perform other responsibilities as assigned.Work additional hours as needed to fulfill job requirements.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking an a Technology Support Manager to join the IT Department of an AM 200 law firm. The Technology Support Manager leads the Firm?s Help Desk, overseeing both User Support... More Technicians and Senior Support Technicians to deliver exceptional technical support and user experiences. This role is responsible for daily operational oversight of the ITSM system (ServiceNow), ensuring SLA compliance, managing the Knowledge Base, and maintaining the highest standards of communication and technical accuracy.The Manager plays a critical role as a mentor, coach, and technical advisor ? developing troubleshooting skills, critical thinking, soft skills, and technical expertise within the team. In addition, the Technology Support Manager collaborates across departments to align technology support with organizational goals, ensuring a seamless and responsive experience for users. Above all, the Manager ?owns? the outcome of support interactions, ensuring every user has a positive experience with IT and that the Firm?s reputation for service excellence is upheld.Essential Functions & Responsibilities?Leadership & People Development?Supervise, coach, and mentor User Support and Senior Support Technicians.?Provide guidance on troubleshooting methodology, root cause analysis, and customer service best practices.?Foster development of soft skills (empathy, communication, expectation-setting) and technical skills.?Model and reinforce accountability for SLA compliance, ensuring the team consistently meets or exceeds standards for responsiveness, updates, and resolution quality.?Conduct performance reviews, set goals, and create development plans.?Recruit, train, and retain staff to ensure a high-performing and diverse team.?ServiceNow & Operational Oversight?Manage daily operations in ServiceNow, ensuring tickets are assigned, updated, and resolved in compliance with SLA requirements.?Monitor open and in-progress tickets daily, ensuring meaningful updates are provided and escalations are handled properly.?Approve and maintain Knowledge Base articles, ensuring high-quality, relevant, and accessible documentation.?Perform weekly quality assurance reviews of ticket handling and communication.?Create and maintain reports and dashboards in ServiceNow to visualize team performance, SLA compliance, and service trends for IT leadership.?Track and report on key metrics, including first response time, resolution time, escalations, and survey results.?Oversee and track IT equipment inventory across all offices, ensuring accurate asset records and minimizing loss through standardized tracking and reconciliation processes.?Own and maintain the Firm?s ITSM system (ServiceNow), including configuration, workflows, report creation, and dashboard management; serve as the point of contact for ITSM-related requests from other departments and IT leadership.?Escalation & Technical Guidance?Serve as escalation point for complex or sensitive tickets, working closely with Senior Support Technicians.?Partner with Subject Matter Experts in Applications, Systems, Networking, Communications/AV, Development, and Training to ensure escalations are well-documented and efficient.?Provide technical guidance and act as a resource for troubleshooting advanced or recurring issues.?Drive problem management initiatives by identifying root causes and recommending solutions.?Process & Quality Improvement?Identify patterns in recurring issues and implement process improvements to reduce ticket volume and increase efficiency.?Ensure knowledge sharing and consistency across the team.?Collaborate with IT leadership on departmental projects, security initiatives, and technology rollouts.?Stay current with trends in IT support, law firm technology, and ITSM best practices.?User Experience & Customer Service?Take ownership of delivering a high-quality support experience for every user interaction.?Ensure clear, professional, and empathetic communication with attorneys and staff.?Build trust and confidence in IT by holding the team accountable for user satisfaction as well as technical accuracy.?Additional Responsibilities?Maintain a high level of security awareness by advising users on safe practices, ensuring personal adherence to Firm security policies, and modeling secure behavior in all interactions.?Exercise heightened diligence in safeguarding data and systems, recognizing that elevated administrative rights require strict adherence to privacy, confidentiality, and compliance standards.?Adhere to Firm professional dress and appearance standards when working onsite or on video calls.?This role requires in-office work in accordance with Firm policy and may involve additional office days as business needs dictate.?May be assigned special projects by the Director of User Engagement or CIO.?Other duties as assigned by supervisorsThis role is hybrid, 2 days in-office per week and is open to all of the firm's office nationwide: Baltimore, Boston, Chicago, Ft. Lauderdale, Harrisburg, Miami, Minneapolis, Newark, New York City, Philadelphia, Princeton, Wayne, PA, West Palm Beach, Wilmington, DE or Washington, D.C.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Deployment Technicians will support a large-scale law firm merger, assisting with the integration of end users from two legacy environments into a new, unified IT environment, followed by a Windows... More 11 upgrade initiative. The ideal candidate will have strong technical skills, excellent communication abilities, and experience delivering white-glove support to professional services users.This role requires strict adherence to established processes and runbooks, close collaboration with project managers and IT stakeholders, and a strong focus on minimizing user disruption during onboarding and upgrade activities.Key ResponsibilitiesSupport a phased deployment project, beginning with onboarding users into the merged firm environment, followed by upgrading existing machines to Windows 11Pre-provision and configure devices using Microsoft AutopilotDeploy, configure, and validate Windows 11 endpoints according to firm standardsEnroll and support mobile devices (iOS and Android) using Microsoft IntuneAssist with user setup, profile configuration, and validation of access to required applications and resourcesProvide hands-on, desk-side and remote technical support to end users throughout onboarding and upgrade activitiesTroubleshoot and resolve issues related to device provisioning, user access, OS upgrades, and application compatibilityFollow established runbooks, deployment procedures, and security standardsDocument deployment steps, issues, resolutions, and best practices to support knowledge transferCollaborate with infrastructure, identity, security, and application teams to ensure a smooth transitionProvide feedback and recommendations to improve deployment processes and user experienceTrack and manage device inventory throughout the deployment lifecycleTravel to firm office locations within the region as required to support onsite deploymentsTargeting $35 an hourWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Professional Assistant to support the attorneys in the Maritime group of the Houston office of an AM 100 law firm. As a contributing team member, the Professional... More Assistant is proactive in balancing multiple work demands, taking personal responsibility for the quality and timeliness of their work and maintaining client and firm confidentiality. The Professional Assistant maintains a professional demeanor and focus and seeks to maximize team contribution and minimize disruptions to the workday.This role has a fully on-site working arrangement. Potential candidates must live within commuting distance of the firm's Houston office to be onsite 5 days per week. In this role, you will report to the Office Administrator.Essential Functions:Demonstrate command of workflow; utilizing firm resources appropriately.Utilize ServiceNow, the firm?s task tracking software, to manage assignments.Create, edit, format and proofread documents including, but not limited to, agreements, contracts, plans etc. and maintain such documents within the firm?s document management system.Prepare legal documents for e-Filing and filing via PACER.Communicate directly and on behalf of attorney(s), including outside vendors.Prepare new client matter request packets and coordinate approval; coordinate conflict search processes; and prepare retainer letters.Review proformas and edit bills according to client billing arrangement.Enter, track, and coordinate new client/matter information.Edit and coordinate client pitches with Marketing Department.Maintain InterAction and/or Extranet data, keeping information currentMaintain electronic and paper files in accordance with firm guidelines.Maintain and monitor attorney calendars and provide timely updates and remindersCoordinate and/or book travel arrangements.Prepare, track, and maintain attorney expenses in Chrome River.Organize and coordinate conference calls and client meetings.Perform other responsibilities as assigned.Work additional hours as needed to fulfill job requirements.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking two experienced Project Managers to support a global law firm on business facing initiatives.The roles sit within an IT governed project portfolio, with a focus on operational and... More business change rather than pure technology delivery.These Project Managers will help drive firmwide initiatives that impact legal, operational, and business teams.Key ResponsibilitiesDeliver end-to-end project management for business facing initiativesManage multiple projects within a broader portfolio structurePartner with legal, operational, and business stakeholders to define scope and outcomesCoordinate with IT teams, including Enterprise Architecture, where requiredTrack milestones, risks, dependencies, and delivery progressProvide clear status reporting and governance updatesSupport change management and adoption across the firmTargeting $60-115 an hourWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Sr. Systems Engineer to join an innovative international law firm client. This individual will play a key role in architecting, maintaining, and securing the firm?s... More Microsoft-based virtualization, identity, and storage platforms while supporting a highly regulated, mission-critical environment. The engineer is expected to combine deep technical expertise with a strong understanding of security, compliance, and user experience.Responsibilities:?Architect, manage, and support Microsoft Hyper-V clusters, including failover clustering, live migration, and Storage Spaces Direct (S2D)?Administer System Center Virtual Machine Manager (SCVMM) for host management, networking, VM provisioning, and lifecycle operations?Configure and maintain virtual networking (vSwitches, VLANs, QoS, SR-IOV) and optimize host performance?Design, administer, and troubleshoot Active Directory, including GPOs, RBAC models, replication, and tiered access strategies?Manage hybrid identity solutions using Microsoft Entra ID and Entra Connect?Develop and maintain PowerShell automation for provisioning, monitoring, reporting, and system maintenance?Administer Cisco UCS infrastructure and Cisco Intersight, including server profiles, policies, and firmware upgrades?Support and maintain enterprise storage platforms (Pure Storage, NetApp, Dell EMC Unity), including provisioning, performance tuning, and capacity planningThis is a full-time position that is based in NYC ? in the office 2-3 days a week.Compensation $160k-$180k base salaryExact compensation may vary based on several factors, including skills, level of experience, geographic location, education, and consideration of internal equity. Benefits packages for this role include: comprehensive health and well-being benefits, personal and professional development, career growth opportunities.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less