Job Search Results for it

A large client of Insight Global is hiring for an IT Help Desk Lead Analyst to join their team. This team provides technical support to the company's internal employees -- think Genius Bar style ?... More inside the company's headquarters building. The Lead will be responsible for overseeing daily operations of the IT Help Desk team. This include ensuring timely and effective resolution of technical issues and driving continuous improvement initiatives. This role combines leadership, technical expertise, and customer service skills to maintain high-quality support for end-users across the organization. You will be customer facing daily with the onsite employees and providing on the spot support as the customers come into the support office.Key Responsibilities? Leadership & Team Managemento Lead, schedule, and coordinate daily work, meetings, and projects for the IT Field Support team.o Mentor and coach team members to improve technical and customer service skills.o Maintain high team morale through open communication and professional development.o Prepare staffing plans and assist with hiring, training and onboarding new team members.? Technical Support & Escalationo Act as the primary escalation point for complex technical issues.o Ensure adherence to IT support policies and procedures.o Oversee resolution of issues impacting business operations across multiple sites.? Process Improvement & Reportingo Develop and implement continuous improvement initiatives to enhance service desk capabilities.o Monitor and report on key performance metrics, including ticket resolution times and customer satisfaction.o Assist in preparing departmental performance reports and forecasts.? Collaborationo Work closely with IT Leadership and other departments to align support strategies with business objectives.o Maintain knowledge of industry trends and emerging technologies to improve support processes.Compensation: $30-35/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Project Management Office is seeking an experienced Contract IT Project Manager to oversee and deliver technology-driven initiatives. This role partners closely with business leaders, technical... More teams, and executive stakeholders to ensure projects are executed efficiently and successfully. The ideal candidate is highly skilled in project planning and execution, team coordination, budget and resource oversight, risk management, and problem-solving, with the ability to manage multiple initiatives in a dynamic environment.Core ResponsibilitiesOversee the full project lifecycle from initiation through completion, including planning, execution, tracking, and delivery. Create and maintain key project documentation such as charters, scope definitions, schedules, budgets, risk and issue logs, and status reports.Coordinate and manage both internal teams and external partners to ensure appropriate resource allocation, availability, and alignment with project timelines and objectives.Track project progress using established tools, metrics, and reporting mechanisms. Proactively identify risks, issues, dependencies, and decision points, escalating concerns to leadership as needed.Control project scope and manage change requests in alignment with PMO governance standards. Evaluate impacts of proposed changes and develop action plans to support informed decision-making.Develop and execute implementation plans that align with business requirements and support a seamless transition from development into operational use.Deliver regular project updates and performance reports to leadership and key stakeholders.Lead and facilitate project meetings, ensuring agendas, meeting notes, action items, and deliverables are documented and distributed in a timely manner.Support additional project management activities as needed to align with PMO goals and organizational priorities.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking to add a Program Manager to our client's team in the St Louis, MO area. This individual will be responsible for program management as well as some light people management... More duties. Daily, this person will be responsible for defining and reporting program roadmap, status, development issues and success metrics, idnetifying and monitoring areas of risk., coordinating the projects and their interdependencies, managing and utilizing resources across projects and continuously seeking opportunities to improve cost, performance and schedule. This person must manage stakeholder engagement and satisfaction, maintain awareness of trends, business conditions and internal process and practices impacting component projects or overall program. This role is 4 days on site 1 remote.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

One of Insight Global?s pharma clients based out of Boston, MA is seeking a Project Manager to join the Commercial IT organization. This role reports directly to the Director and is responsible for... More end to end execution and delivery of projects across the Commercial portfolio.The Project Manager will lead initiatives spanning Field Enablement, Master Data Management, Customer Engagement, and Analytics, supporting both new disease area launches and enhancements to existing commercial programs. The role requires hands on ownership of project delivery from initiation through launch, with strong day to day execution, risk management, and executive level status reporting.Key Responsibilities?Drive end to end project execution from initiation through launch across Commercial DTE initiatives?Create and manage all project deliverables, including: oProject chartersoDetailed project plans and schedulesoStage gates and milestonesoStatus reporting and dashboards?Manage and track project execution across all workstreams, including: oTask ownership, dependencies, and timelinesoCross functional coordination across business and technology teamsoProactive identification of risks, issues, and resource constraints?Own and maintain the RAID log (Risks, Actions, Issues, Decisions), ensuring: oClear documentation of decisionsoTimely completion of actionsoProper escalation and communication of risks and issues?Partner with implementation teams to manage JIRA using Agile and/or Waterfall methodologies?Deliver weekly project status reports in the agreed client format, tailoring communication for: oDay to day delivery teamsoBusiness stakeholdersoSenior leadership and executives?Collaborate closely with delivery partners, software vendors, and internal DTE and business stakeholders to ensure successful outcomes?Ensure alignment and dependency management across interconnected projects and programs within the Commercial portfolio$75-80/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Senior IT Project Manager to support a large Cloud program at a major Canadian financial institution. Day to day, this person will lead delivery of complex on-premises... More to Microsoft Azure migrations, coordinating across cloud engineering, infrastructure, security, network, and application teams. The role focuses on managing end-to-end project plans, dependencies, risks, and timelines while ensuring alignment with Azure standards, security controls, and regulatory requirements. This PM will drive governance routines such as status reporting and steering committee updates, manage multiple workstreams using Agile and waterfall methods, and support stakeholders across a high-visibility, multi-year enterprise transformation.The successful candidate will be comfortable with 1 day on site a week.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking to hire an IT Asset Management Specialist for one of our clients in Cleveland, OH. This is a high-impact role supporting a large-scale device deployment initiative that will... More expand the organization's managed asset portfolio to over 6,000 devices, including laptops and iPads across multiple business units,Key Responsibilities: ?Manage the full lifecycle of IT assets including procurement, deployment, tracking, and decommissioning across a fleet of 6,000+ devices?Oversee and execute a large-scale rollout of laptops and iPads to field managers and corporate users?Maintain accurate and up-to-date asset records within the organization's ITSM platform (Jira)?Coordinate the integration and tracking of newly acquired assets from a recently onboarded business unit?Collaborate with IT leadership and cross-functional teams to ensure asset deployment timelines are met?Develop and maintain asset management documentation, policies, and standard operating procedures?Monitor device inventory levels and proactively identify gaps, discrepancies, or equipment needs?Support ongoing device management activities post-deployment, ensuring all assets remain properly tracked and accounted forWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Partner closely with hiring managers to understand staffing needs across the IDS (Information & Digital Systems) organization and develop targeted recruitment strategies to support a high-growth,... More fast-moving environment.Manage full-cycle recruiting for primarily IDS roles (approximately 60%), including cybersecurity engineers, front-end developers, back-end developers, and other technical positions, as well as select non-technical corporate roles as needed. Responsibilities include job posting, proactive sourcing, screening, interviewing, and offer negotiation.Build and maintain a strong pipeline of qualified technical talent through proactive sourcing, networking, market research, and ongoing engagement, with a strong emphasis on roles experiencing high volume and frequent movement within the IDS organization.Conduct initial screening interviews to assess both technical alignment and cultural fit and coordinate interview schedules with hiring teams to ensure an efficient and positive process.Serve as a trusted advisor to hiring managers by providing insights on talent availability, market trends, and competitive hiring strategies within the IT and cybersecurity space.Ensure a positive candidate experience through timely, clear communication and consistent follow-up throughout the recruiting lifecycle.Maintain accurate and up-to-date candidate and requisition records in the applicant tracking system (ATS).We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking an experienced IT Project Manager with deep SAP experience to lead greenfield, end-to-end SaaS product implementations. This is in a strict waterfall environment and we are seeking a... More SAP Project Manager that as worked on ECC related projects (non-HANA). This is an ECC migration following ASAP/Stagegate. This role will be responsible for driving the full project lifecycle?from strategy and planning through deployment and post-go-live stabilization?while partnering closely with business stakeholders, technical teams, and third-party vendors.The ideal candidate brings a strong blend of enterprise SAP knowledge, SaaS delivery expertise, and hands-on project leadership in complex, cross-functional environments. This is notan Agile-based program, so experience waterfall methodology experience is required.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The primary function of the Service Delivery Specialist is to provide support to end users on all company supported applications and hardware. Support is provided via phone, chat service, and the... More self-service portal.What you will doGather, record, and perform initial troubleshooting on customer technical issues via phone support.Handle tickets coming in through the self-service portal and answer incoming chat requests.Manage personal ticket load and ensure timely resolutionStay current with all products and services by attending trainings, meetings, and reading all provided documentationOther duties assigned by management.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a detail-oriented Tester/Systems Analyst?to join the Global Clinical IT team for one of our medical device clients. This role requires a detail-oriented Tester / Systems... More Analyst?to join the Global Clinical IT team supporting a leading medical device client. This role focuses on mapping clinical trial data from source systems to target platforms, defining transformation rules to align data with the target data model, and validating data accuracy through comprehensive testing. The ideal candidate brings strong experience working with Oracle databases, Tableau reporting, and end-to-end data pipelines?(including ingestion, transformation, monitoring, and validation). This position is heavily focused on data mapping and testing, with minimal involvement in requirements gathering.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less