Job Search Results for health

Test Customer Success Manager

A client of Insight Global is seeking an experienced Client Success Manager (CSM) to own strategic relationships with our enterprise customers. You will be responsible for driving adoption, ensuring... More long-term success, minimizing churn, and identifying expansion opportunities. The ideal candidate is a proactive, customer-centric professional who thrives in a high-growth SaaS environment and excels at building trusted partnerships with large organizations.Additionally, you will manage a portfolio of enterprise accounts as the primary post-sale point of contact, driving seamless onboarding, strong product adoption, and continuous value realization. You will proactively engage customers through success planning, strategic business reviews, training sessions, and workshops, while closely monitoring customer health to identify risks and execute targeted retention strategies. Partnering with Sales, Product, Support, and Engineering, you will address customer needs, resolve issues, and help influence product direction. You will also identify and pursue upsell and cross-sell opportunities by understanding customer goals and aligning them with our solutions, while creating customer-facing materials such as success plans, ROI reports, and best-practice resources. The role requires leading meetings with stakeholders at every level?from technical users to senior executives?to drive alignment and support informed decision-making. Additionally, you will develop deep expertise in the company's SaaS platform through structured training and ongoing enablement, and contribute to the scaling of Customer Success processes, playbooks, and tools as the organization grows.Compensation:? $50/hr to $55/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are entitled to paid sick leave and/or other paid time off as provided by applicable law in Poland.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Cloud Database Engineer

Insight Global is seeking a Cloud Database Engineer / DBA to join a growing database and cloud platform team supporting enterprise-level systems. This role will focus on administering and supporting... More Oracle and SQL environments, while contributing to the organization?s long-term transition to modernized database platforms.The team currently operates within an Oracle-heavy environment, with initiatives underway to evolve toward more scalable and cloud-based database solutions. This individual will play a key role in supporting production databases, maintaining system health, and contributing to automation efforts where feasible.This is a hands-on engineering role requiring someone who can operate independently, take ownership of workloads, and contribute immediately with minimal ramp time.Key Responsibilities? Administer and support Oracle and SQL Server database environments, including performance monitoring and optimization? Operate and maintain Oracle Enterprise Manager and other database management tools? Support development, QA, and production database environments across the full lifecycle? Manage database workloads, including provisioning, tuning, and troubleshooting? Support and administer cloud-based database services (AWS RDS / Oracle RDS)? Execute manual scripts and database processes, while identifying opportunities for automation where appropriate? Contribute to automation initiatives (infrastructure builds automated; scripting still partially manual)? Collaborate with architects and platform engineers on database strategy and modernization effortsEnsure database environments meet audit and compliance requirementsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Contract Analyst

? Data Analysis & Reporting: Perform analysis of complex data sets and contribute to reporting related to sourcing activities.? Strategy & Process Contribution: Support the development of cost-saving... More strategies and roadmaps for category management. You will also contribute to improving our sourcing process by identifying weaknesses and supporting the development of best-in-class policies and procedures.? Operational Support: Provide direct support for existing and new purchased services for Ford Credit operations.? Business Partnership: Support business owners who may have limited experience with Ford Supply Chain and Purchasing processes, policies, and systems.? Liaison & Negotiation: Act as a key liaison between suppliers, business owners, and various internal teams (vendor management, security & controls, Office of General Counsel/IT Contracts/Corporate Insurance) to negotiate purchase order terms, conditions, and statements of work.? Sourcing Initiatives: Participate in Request for Information (RFI), Request for Proposal (RFP), and Request for Quotation (RFQ) initiatives to evaluate services and support sourcing decisions.? Sourcing Execution: Conduct appropriate sourcing activities to deliver quality services at the best cost, with minimal risks to Ford Motor Credit Company.? Supplier Relationship Management: Provide feedback to valued supply partners on their cost position relative to the market to help build effective long-term, productive relationships.? Market Awareness: Collaborate with business owners and internal stakeholders to stay informed about current and future technologies, understand the latest supply base footprint, and analyze financial health ratings and trends of suppliers.Supplier Onboarding: Participate in the due diligence process for new supplier onboarding.48/hr-58/hr Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Junior Accountant

We are seeking a Jr. Accountant who come from a strong background of T1 and T2 tax work to join our full service accounting client. The ideal candidate will come with experience with small to... More medium-sized accounting shops/firms is required. The successful candidates will be comfortable providing comprehensive, hands-on full-service accounting, bookkeeping, and tax support to a diverse portfolio of small to medium-sized businesses.Day to Day? Client Support: Manage a diverse client base of small to medium-sized businesses with revenues ranging from $0 to $9M (most clients fall within the $100k?$300k and $1M?$5M ranges). ? Service Delivery: Execute hands-on full accounting services for companies, ranging from comprehensive daily business management to standard corporate tax filings. ? Core Accounting: Handle day-to-day bookkeeping, bank reconciliations, corporate tax reviews, and general tax support. ? Client Care: Proactively follow up with clients to track historical data and ensure their overall financial health. ? Work Style: Work primarily remote, utilizing online and cloud systems, while participating in mandatory weekly alignment and reporting meetings.Responsibilities? Oversee year-end close processes and accurate T2 corporate tax preparation. ? Conduct final reviews of journal entries, corporate taxes, and financial statements. ? Lead in-person year-end meetings with clients in the Edmonton area and virtually for clients outside of the Edmonton region. ? Manage full-cycle bookkeeping, accounting and daily bank reconciliations. ? Assist with the preparation and filing of T1 (personal) and T2 (corporate) taxes. ? Verify accurate data entry and process standard journal entries. ? Coordinate with clients to safely gather files and tax documentation.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

REMOTE AI Product Manager

Insight Global is seeking a AI Product Manager to join a global healthcare insurance provider client. This candidate will be responsible for providing product management support for the build out of... More AI agents to support customs claims, benefits accumulators and the customer service ID card space. The ideal candidate profile is someone who has demonstrated knowledge of technical AI and agentic concepts and has strong communication skills and experience working with technical stakeholders. This is a contract to start with the potential to convert for the right candidate. Compensation: $70 - 90/hr. Exact compensation may vary based on several factors, including skills, experience, and education.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

SAP BRIM Implementation Manager

SUMMARY:The SAP Billing Systems and Transformation Manager provides strategic leadership and direction for our customer's Americas? SAP billing landscape, ensuring the systems, processes, and teams... More collectively enable the company?s business and financial objectives.This role is pivotal to realizing our customer's Americas? BRIM vision ? empowering the business to ?collect what we deserve? through a highly flexible, automated, and reliable rating and billing platform.The manager will lead the regional migration from the legacy SAP R/3 ECC6 SD billing platform to the modern SAP BRIM (Billing and Revenue Innovation Management) platform, acting as the primary liaison between country business functions, the global SAP organization, and implementation partners. They will oversee the full BRIM program lifecycle ? from exploration and design through development, testing, deployment, and rollout ? ensuring all billing processes remain accurate, compliant, and efficient throughout the transition.The manager will own the operational health of the billing ecosystem ? overseeing daily/weekly billing cycles, system performance, inbound and outbound billing interfaces and change management ? while leading a small, high-performing team of SAP functional and technical experts to continuously improve reliability, scalability, and business value.ESSENTIAL DUTIES AND RESPONSIBILITIES:SAP BRIM Migration LeadershipLead all phases of our customer's Americas? SAP BRIM migration initiative - including planning, design, build, testing, deployment, and post-go-live stabilization.Act as the primary regional contact for global SAP teams and external implementation partners, ensuring alignment with global templates and governance standards.Translate complex business requirements into technical deliverables that align with BRIM?s Subscription Order Management (SOM), Convergent Mediation (CM), Convergent Charging (CC), Convergent Invoicing (CI), and FICA modules.Oversee data migration strategy from SAP SD to BRIM platform, ensuring data integrity, accuracy, and compliance.Plan and execute the customer migration strategy from SAP SD to BRIM platform to ensure seamless go-live and business continuityDrive cross-functional coordination across Finance, Billing Operations, Customer Service, Commercial, and Inbound Systems teams.Operational ManagementManage daily and weekly billing cycles, ensuring completeness, accuracy, and timeliness of customer invoices.Oversee the performance, health, and availability of the billing system, coordinate with global teams for patch management, upgrades, and performance tuning.Ensure adherence to SLAs for issue resolution, system availability, and change request turnaround.Maintain detailed system and process documentation, including architecture, configuration, and business logic.Establish strong monitoring and reconciliation processes to ensure end-to-end accuracy from transaction to invoice to cash collection.Team & Project ManagementCollaborate with, manage and mentor a small team of SAP developers responsible for ongoing system development and support.Lead project planning, estimation, resource allocation, and tracking to ensure deliverables are completed on time and within budget.Provide regular project status reports and risk assessments to stakeholders and senior management.Coordinate and support user acceptance testing, business sign-off, and production cutovers.Promote proactive communication and change-management practices to minimize business disruption during system transitions.Continuous Improvement & GovernanceEvaluate and recommend process or system improvements aligned with our customer's digital transformation and automation objectives.Ensure consistent documentation of business requirements, solution design, and test cases.Enforce adherence to IT change-control policies, audit requirements, and security protocols.Partner with finance leadership to align billing performance with financial KPIs and audit standards.Stay current with SAP S/4HANA and BRIM roadmap updates, advocating for future-ready billing capabilities.This role pays between $100-150K depending on location and years of experienceWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Product Owner - Web

Insight Global is seeking a Product Owner to support a dedicated Scrum team responsible for building a customer-facing microsite for one of their top health tech clients. This role will serve as the... More voice of the business, translating product strategy and stakeholder needs into clearly defined, prioritized backlog items to drive high-quality, on-time delivery. The Product Owner will work closely with Product Management, Engineering, Design, and business stakeholders to ensure solutions are aligned with customer value, brand standards, and enterprise platform capabilities.Key Responsibilities- Own and manage the work for the microsite Scrum team, ensuring work is clearly defined, prioritized, and aligned to business objectives- Translate product vision, user needs, and stakeholder requirements into detailed user stories and acceptance criteria- Partner closely with Engineering, Design, and Architecture to ensure technical feasibility and alignment with customer standards- Lead backlog refinement, sprint planning, sprint reviews, and retrospectives in collaboration with the Scrum Master- Act as the primary point of contact for day-to-day product decisions, quickly unblocking the team as questions arise- Collaborate with business stakeholders to define roadmaps, milestones, and release plans- Ensure microsite functionality, content, and integrations meet quality, performance, accessibility, and security expectations- Validate completed work against acceptance criteria and support user acceptance testing (UAT) as needed- Continuously gather feedback and use data and insights to refine requirements and improve user experiencePay ranges from $15-30/hr based on qualifications and years of experienceWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

CPQ Salesforce Developer - INTL India

As a Senior Salesforce CPQ Developer, you will design, build, and maintain scalable solutions on our Salesforce platform ? spanning Sales Cloud, Service Cloud, and custom Lightning components ? that... More directly support our revenue operations and go-to-market teams. You'll partner closely with Sales, RevOps, and Product stakeholders to translate business requirements into robust technical architectures, and serve as a hands-on technical leader within the engineering team. ? Architect and develop complex Salesforce solutions including custom objects, Apex classes, triggers, Lightning Web Components (LWC), and Visualforce pages ? Lead integrations between Salesforce and third-party platforms (e.g., Gong, Marketo, NetSuite, Outreach, DocuSign) using REST/SOAP APIs, platform events, and middleware tools ? Own the design and implementation of automation workflows using Salesforce Flow, Process Builder, and Apex to reduce manual work for Sales and CS teams ? Partner with RevOps and Sales leadership to scope and deliver CRM enhancements tied to pipeline management, territory design, and variable compensation tracking ? Conduct code reviews, establish development best practices, and mentor junior developers on Salesforce architecture and coding standards ? Manage sandbox environments, deployment pipelines (Copado, Gearset, or SFDX), and release processes following CI/CD principles ? Maintain data integrity through deduplication rules, validation logic, and governance frameworks ? Translate ambiguous business requirements into technical specs and communicate trade-offs clearly to non-technical stakeholders ? Stay current with Salesforce releases (3x/year) and proactively assess impact on existing customizations and org health ? Support the Deal Desk team on quote creation, updates, and approvals within CPQ business systems, ensuring accuracy and timeliness across the quote-to-cash process ? Serve as a primary owner of DealHub configuration and ongoing maintenance, including SKU creation, product configuration, pricing rules, and bundle setup, following a planned migration from Salesforce CPQ to DealHub ? Thrive in a fast-paced, dynamic environment by effectively managing multiple concurrent projects, adapting quickly to shifting priorities, and maintaining high-quality output under evolving business demandsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Observability Engineer/Architect (Datadog)

We are seeking an Observability & Monitoring (APM) Engineer to design, implement, and maintain our enterprise-wide application performance monitoring (APM) and observabilityplatforms. This role is... More critical in ensuring the health, reliability, and performance of our applications and infrastructure. The engineer will partner closely with developers, site reliability engineers (SREs), DevOps, and operations teams to build best-in-class monitoring practices and improve visibility across the technology stack.Key ResponsibilitiesAPM Tool Management:Own and administer enterprise APM platforms (e.g., Datadog, New Relic, Dynatrace, AppDynamics).Define, implement, and maintain monitoring dashboards, alerts, and service-level objectives (SLOs).Integrate APM solutions with CI/CD pipelines, logging platforms, and incident management tools.Observability Strategy:Drive adoption of observability best practices across applications, services, and infrastructure.Ensure consistent instrumentation of applications (metrics, logs, traces).Establish and refine standards for monitoring, alerting thresholds, and data retention policies.Operational Excellence:Proactively detect and resolve performance bottlenecks, anomalies, and system failures.Collaborate with SRE, DevOps, and development teams during incident response and postmortems.Optimize monitoring configurations to reduce alert fatigue and increase actionable insights.Collaboration & Enablement:Act as a subject-matter expert (SME) in observabilityand monitoring.Provide training, documentation, and guidance to engineering teams on instrumenting code and leveraging APM tools.Work with product and engineering leadership to align observability goals with business outcomes.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Principal Consultant: Red Hat Advanced Cluster Management (RHACM)

1. Architecture Validation & StrategyDesign Authority: Review and finalize ACM architecture, ensuring it supports diverse deployment topologies and critical Disaster Recovery (DR) requirements... More (Active/Passive configurations).Infrastructure Synergy: Optimize the co-location of infrastructure management and ArgoCD to ensure a seamless "single pane of glass" for the platform.Performance Engineering: Define storage and performance specs required to support high-throughput multi-cluster observability and alerting frameworks.2. Observability & Performance ManagementData-Driven Insights: Lead stakeholder sessions to define and build custom Grafana dashboards that provide actionable data on capacity, network traffic, and workload scaling.Alerting Framework: Design and implement a performant alerting framework that filters noise and provides SRE teams with discrete, actionable notifications.Right-Sizing Initiatives: Utilize Multi-cluster Observability (MCO) and auto-scalers (HPA/VPA) to identify over-requested resources and automate application density optimization.3. GitOps & Governance AutomationConfiguration Drift Mitigation: Transition Day-2 operations to ArgoCD, ensuring all cluster configurations (RBAC, network policies, operator installs) are managed as code and automatically reverted if manual drift occurs.Policy-as-Code: Establish a GitOps-based governance process. Create and roll out ACM Policy Sets to monitor cluster health and security compliance across the entire fleet.Automation Integration: Integrate ACM Policies and Day-2 configurations into existing Ansible automation pipelines for full lifecycle orchestration.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less