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Apr 06, 2026

Henry, IN

|

Engineering (Non IT)

|

Perm

|

$27 - $34 (hourly estimate)

{"JobID":515169,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-85.36,"Longitude":39.92,"Distance":null},"State":"Indiana","Zip":"47362","ReferenceID":"COL-6c5617dc-f4e3-476e-9845-dc5606dbdf53","PostedDate":"\/Date(1775476383000)\/","Description":"A Controls Technician works hands-on on the manufacturing floor supporting robots, conveyor systems, and automated equipment. This role focuses on troubleshooting electrical and controls issues, working closely with a small team of 2?3 controls technicians and reporting to a Section Manager. The technician should have a working knowledge of PLCs and be comfortable bridging the gap between a maintenance robotics technician and a controls engineer. A positive attitude and a strong desire to learn and grow in controls and automation are key to success in this role.Troubleshoot and repair robots, conveyor systems, and automated production equipment on the manufacturing floorSupport and modify PLC-controlled systems to resolve controls and electrical issuesWork alongside maintenance and robotics technicians to diagnose automation-related problemsAssist with basic programming changes, system checks, and startup support for equipmentCommunicate issues, fixes, and improvement opportunities to the Section Manager and controls teamContinuously learn and develop controls and automation skills while supporting daily production needsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Controls Technician","City":"Henry","ExpirationDate":null,"PriorityOrder":0,"Requirements":"High School Graduate1-2 years of controls troubleshooting experience within the workforceExperience with PLCs - Allen Bradley, Siemens, Motoman, Omron, Cant, etc.Experience with robots - Fanuc, Miscawa","Skills":"","Industry":"Engineering (Non IT)","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":33.5000,"SalaryLow":26.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

A Controls Technician works hands-on on the manufacturing floor supporting robots, conveyor systems, and automated equipment. This role focuses on troubleshooting electrical and controls issues,... working closely with a small team of 2?3 controls technicians and reporting to a Section Manager. The technician should have a working knowledge of PLCs and be comfortable bridging the gap between a maintenance robotics technician and a controls engineer. A positive attitude and a strong desire to learn and grow in controls and automation are key to success in this role.Troubleshoot and repair robots, conveyor systems, and automated production equipment on the manufacturing floorSupport and modify PLC-controlled systems to resolve controls and electrical issuesWork alongside maintenance and robotics technicians to diagnose automation-related problemsAssist with basic programming changes, system checks, and startup support for equipmentCommunicate issues, fixes, and improvement opportunities to the Section Manager and controls teamContinuously learn and develop controls and automation skills while supporting daily production needsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Dec 11, 2025

San Ramon, CA

|

Project Manager

|

Contract

|

$20 - $25 (hourly estimate)

{"JobID":475229,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-121.99,"Longitude":37.78,"Distance":null},"State":"California","Zip":"94583","ReferenceID":"SFR-9f8435cb-8969-44a9-a050-90a0804897ca","PostedDate":"\/Date(1765413497000)\/","Description":"The Environmental Field Specialist (EFS) supporting projects in Eastern Sierra\u0027s contributes significantly in developing company procedures, guidance, specifications and guidelines. The EFS maintains a lead role in environmental regulatory agency communications and negotiations, effectively defines and manages large or complex projects or tasks, and adequately addresses resources when planning work scopes. The EFS will also perform assignments of broad scope and high complexity, with few precedents or standards established, and which require integration of information from a variety of sources and routinely applies extensive knowledge of technical principles, practices and regulatory requirements within one or more areas of expertise to resolve complex problems.As a member of multi-disciplinary project teams, the position acts as the Environmental Lead and main point of contact for the LOB during the construction phase and coordinates with the various subject matter experts on their tasks and deadlines. The EFS provide guidance, technical direction, coordination with internal clients, act as the liaison on environmental issues and work with external regulators.Job ResponsibilitiesThe EFS is required to monitor routine/emergency project and facility activities with potential environmental impacts, provide professional consultation, direction, and training to both the client and contract personnel for environmental compliance related activities. Furthermore, the EFS position would respond to field queries related to operational emergencies. Finally, EFS duties which encompass environmental compliance consist of: *Prepare project environmental reviews in support of construction projects *Have contractor oversight on small to large projects to ensure that environmental guidelines under air, water, and hazardous materials/waste disciplines are being followed. *Participate in agency inspections and site reviews. *Use independent judgment in applying appropriate principles and techniques in a broad range of situations to arrive at optimum solutions to maintain environmental compliance and safety. *Write letters, reports, or other submittals regarding small to large scale projects. *Utilize appropriate and effective presentation skills during training sessions or at group meetings. *Serve as leader at group meetings; interact with staff and client organizations. *Improve processes and procedures by identifying and evaluating new methods, techniques, and creative thinking to achieve department and company goals. *Effectively manage medium to large projects or tasks (scope, schedule and budget); multiple assignments concurrently. *Work independently on routine job tasks or projects and on non-routine job tasks as a member of a team on large projects with some supervision and guidance. *Provide training and coaching of employees and contractors. *Perform internal audits and site assessments. *Information and data management.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Associate Land Planner (EFS) - LPS 2","City":"San Ramon","ExpirationDate":null,"PriorityOrder":0,"Requirements":"*BS/BA degree in appropriate technical discipline (such as Environmental Sciences, Chemistry, Engineering, Physics, Geology, Hydrology etc.) or equivalent level of experience. *Must have 3-5 years of relevant experience (7+ if no degree) *Experience with Hazardous Waste, Hazardous Materials, Soil or Storm Water *Demonstrated ability to work independently on routine job tasks or projects and on non-routine job tasks as a member of a team on large projects with some supervision and guidance. *Experience working with federal, and state environmental laws and local ordinances *Demonstrated ability to work independently on routine job tasks or projects and on non-routine job tasks as a member of a team on large projects with some supervision and guidance. *Strong technical writing skills *Possess extensive knowledge of environmental standards, laws, and regulations that pertain to job responsibilities, and has demonstrated skills on the development and application of technical information to meet these requirements. *Demonstrated ability to solve organizational, resource and logistical problems. *Strong written and oral communication skills; strong teambuilding and facilitation skills; strong organization skills; goal oriented, ability to manage concurrent responsibilities.","Skills":"*Master\u0027s degree in appropriate technical or science discipline with direct application to current job responsibilities. *Geology background preferred *Qualified SWPPP Developer or Practitioner Certification or storm water experience *Certified Hazardous Materials Manager (CHMM) *Registered Environmental Health Specialist (REHS) *40-Hour HAZWOPER Training Certification","Industry":"Project Manager","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":25.0000,"SalaryLow":20.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

The Environmental Field Specialist (EFS) supporting projects in Eastern Sierra's contributes significantly in developing company procedures, guidance, specifications and guidelines. The EFS maintains... a lead role in environmental regulatory agency communications and negotiations, effectively defines and manages large or complex projects or tasks, and adequately addresses resources when planning work scopes. The EFS will also perform assignments of broad scope and high complexity, with few precedents or standards established, and which require integration of information from a variety of sources and routinely applies extensive knowledge of technical principles, practices and regulatory requirements within one or more areas of expertise to resolve complex problems.As a member of multi-disciplinary project teams, the position acts as the Environmental Lead and main point of contact for the LOB during the construction phase and coordinates with the various subject matter experts on their tasks and deadlines. The EFS provide guidance, technical direction, coordination with internal clients, act as the liaison on environmental issues and work with external regulators.Job ResponsibilitiesThe EFS is required to monitor routine/emergency project and facility activities with potential environmental impacts, provide professional consultation, direction, and training to both the client and contract personnel for environmental compliance related activities. Furthermore, the EFS position would respond to field queries related to operational emergencies. Finally, EFS duties which encompass environmental compliance consist of: *Prepare project environmental reviews in support of construction projects *Have contractor oversight on small to large projects to ensure that environmental guidelines under air, water, and hazardous materials/waste disciplines are being followed. *Participate in agency inspections and site reviews. *Use independent judgment in applying appropriate principles and techniques in a broad range of situations to arrive at optimum solutions to maintain environmental compliance and safety. *Write letters, reports, or other submittals regarding small to large scale projects. *Utilize appropriate and effective presentation skills during training sessions or at group meetings. *Serve as leader at group meetings; interact with staff and client organizations. *Improve processes and procedures by identifying and evaluating new methods, techniques, and creative thinking to achieve department and company goals. *Effectively manage medium to large projects or tasks (scope, schedule and budget); multiple assignments concurrently. *Work independently on routine job tasks or projects and on non-routine job tasks as a member of a team on large projects with some supervision and guidance. *Provide training and coaching of employees and contractors. *Perform internal audits and site assessments. *Information and data management.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Mar 19, 2026

Miramar, FL

|

Project Manager

|

Contract-to-perm

|

$25 - $31 (hourly estimate)

{"JobID":508470,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-80.16,"Longitude":26.02,"Distance":null},"State":"Florida","Zip":"33025","ReferenceID":"MIA-aa87f3fb-07b4-4aeb-9c04-e65606a0ad1a","PostedDate":"\/Date(1773921230000)\/","Description":"Our client is seek a Digital Coordinator to support and drive global digial technology intiatives from ideation through deployment. This role sits at the intersection of digital technology, customer experience, eCommerce, and product teams, acting as a key execution and coordination partner across multiple workstreams. This person will represent Digital Technologies in program reviews, manager cross-team dependencies, and ensure projects stay on track through strong communication, metrics, and Agile delivery practices. Day to day responosibilities include but are not limited to:?Coordinate and drive digital technology projects across multiple teams, keeping timelines, risks, and dependencies visible ?Lead day to day project execution using Agile (with exposure to Waterfall where needed) ?Own key components of project plans including timelines, risks, reporting, and communications ?Track and report project metrics, action items, issues, and risks to stakeholders ?Facilitate project meetings, kickoffs, and regular delivery updates ?Proactively identify resource needs, blockers, risks, and constraints; escalate when appropriate ?Manage cross functional collaboration across Digital Technologies, Product, CX, eCommerce, Brand, Marketing, and PMO teams ?Create, maintain, and update project documentation ?Support budget analysis, estimates, procurement, and information gathering ?Present clear options and recommendations when roadblocks arise ?Manage stakeholder expectations and drive issues to resolution ?Build strong working relationships with internal teams and external vendorsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Digital Coordinator - INTL Colombia","City":"Miramar","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?5+ years of experience coordinating or leading digital or technology projects in a global environment ?Strong experience working within an Agile project management framework ?Hands on experience with project management tools such as JIRA, Monday.com, Asana, Microsoft Project, or similar ?Proven ability to manage multiple priorities, stakeholders, and dependencies ?Experience supporting enterprise or global technology initiatives ?Strong communication and stakeholder management skills","Skills":"?PMP Certification","Industry":"Project Manager","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":31.0000,"SalaryLow":24.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Our client is seek a Digital Coordinator to support and drive global digial technology intiatives from ideation through deployment. This role sits at the intersection of digital technology, customer... experience, eCommerce, and product teams, acting as a key execution and coordination partner across multiple workstreams. This person will represent Digital Technologies in program reviews, manager cross-team dependencies, and ensure projects stay on track through strong communication, metrics, and Agile delivery practices. Day to day responosibilities include but are not limited to:?Coordinate and drive digital technology projects across multiple teams, keeping timelines, risks, and dependencies visible ?Lead day to day project execution using Agile (with exposure to Waterfall where needed) ?Own key components of project plans including timelines, risks, reporting, and communications ?Track and report project metrics, action items, issues, and risks to stakeholders ?Facilitate project meetings, kickoffs, and regular delivery updates ?Proactively identify resource needs, blockers, risks, and constraints; escalate when appropriate ?Manage cross functional collaboration across Digital Technologies, Product, CX, eCommerce, Brand, Marketing, and PMO teams ?Create, maintain, and update project documentation ?Support budget analysis, estimates, procurement, and information gathering ?Present clear options and recommendations when roadblocks arise ?Manage stakeholder expectations and drive issues to resolution ?Build strong working relationships with internal teams and external vendorsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Apr 22, 2026

Shakopee, MN

|

Project Manager

|

Contract,Perm Possible

|

$64 - $80 (hourly estimate)

{"JobID":522086,"JobType":["Contract,Perm Possible"],"EmployerID":null,"Location":{"Latitude":-93.47,"Longitude":44.77,"Distance":null},"State":"Minnesota","Zip":"55379","ReferenceID":"MSP-319f55f7-7fb0-4c50-ae59-6e33b9e66682","PostedDate":"\/Date(1776885612000)\/","Description":"Insight Global is sekeing a Technical Product Owner. In this role, you will own and actively manage the Vendavo CPQ product backlog, partnering with business and IT stakeholders to gather requirements and translate them into well-defined user stories, enhancements, and technical tasks. They will be responsible for configuring and maintaining pricing, quoting, discounting, and approval rules within Vendavo CPQ, while ensuring the platform operates in a stable, steady-state production environment. You will support ongoing module functionality, troubleshoot defects or performance issues, and ensure Vendavo CPQ remains effectively integrated with Oracle ERP and related systems. This individual will work closely with ERP, integration, and vendor teams to maintain data integrity and process alignment, while ensuring best practices are followed across SDLC, change management, testing, and release governance. They will also support UAT, validate releases, communicate product status, and serve as the primary point of accountability for the overall health, performance, and continuous improvement of the CPQ solution.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Technical Product Owner","City":"Shakopee","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-5+ years of experience as a Technical Product Owner or Product Owner supporting enterprise systems-Hands-on experience with Vendavo CPQ and/or Oracle ERP (one is required; experience with both is strongly preferred)-If background includes Vendavo CPQ, strong understanding of CPQ concepts, including pricing models, discounting, approvals, and quoting workflows-Experience with technical documentation-Ability to translate complex business requirements into technical solutions and configurations-Experience supporting off-the-shelf enterprise platforms in a steady-state operational model-Ability to work onsite 4 days per week in Shakopee, MN or Boulder, CO","Skills":"","Industry":"Project Manager","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":80.0000,"SalaryLow":64.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is sekeing a Technical Product Owner. In this role, you will own and actively manage the Vendavo CPQ product backlog, partnering with business and IT stakeholders to gather... requirements and translate them into well-defined user stories, enhancements, and technical tasks. They will be responsible for configuring and maintaining pricing, quoting, discounting, and approval rules within Vendavo CPQ, while ensuring the platform operates in a stable, steady-state production environment. You will support ongoing module functionality, troubleshoot defects or performance issues, and ensure Vendavo CPQ remains effectively integrated with Oracle ERP and related systems. This individual will work closely with ERP, integration, and vendor teams to maintain data integrity and process alignment, while ensuring best practices are followed across SDLC, change management, testing, and release governance. They will also support UAT, validate releases, communicate product status, and serve as the primary point of accountability for the overall health, performance, and continuous improvement of the CPQ solution.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

May 05, 2026

Wethersfield, CT

|

System Administrator

|

Contract,Perm Possible

|

$49 - $61 (hourly estimate)

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The Telecom Engineer will be responsible for the administration, support, and troubleshooting of enterprise telephony and cellular systems, with a primary focus on Avaya platforms. This role will... manage VoIP and analog phone systems, including phone setup and installation, extension provisioning in Avaya Communication Manager, voicemail and fax configuration, IVR support, and softphone installation and troubleshooting. The engineer will partner closely with business and IT stakeholders to support call center operations, ensure reliable voice services, and resolve complex telephony issues through testing, diagnostics, and escalation as needed. Additional responsibilities include installation, termination, and testing of telephone cabling, mobile device management for cellular services, and administration of supporting platforms such as Everbridge and Softeligent. This role requires hands-on telephony expertise, strong troubleshooting skills, and the ability to support mission-critical communication systems in a fast-paced enterprise environment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Apr 27, 2026

Glendale, CA

|

Managerial / Professional

|

Perm

|

$65k - $75k (estimate)

{"JobID":523835,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-118.26,"Longitude":34.15,"Distance":null},"State":"California","Zip":"91203","ReferenceID":"DGW-289453d1-f37d-4f06-8a30-f452ee45e1cf","PostedDate":"\/Date(1777330535000)\/","Description":"About the RoleWe are seeking an experienced Property Supervisor to oversee a portfolio of 200+ residential units across multiple locations in the Glendale, Burbank, and Pasadena areas. This role is onsite but requires regular travel between properties as needed. The ideal candidate is highly organized, knowledgeable about California and local housing laws, and experienced in managing multi-site residential assets.Key Responsibilities? Oversee daily operations of a multi-location residential portfolio (200+ units)? Coordinate and manage vendors, maintenance teams, and contractors? Handle and track work orders, ensuring timely and efficient completion? Provide exceptional resident support, addressing tenant inquiries and service requests? Manage leasing and renewals, including unit showings and applicant screening? Support marketing efforts, including listing units and increasing property visibility? Ensure compliance with city, county, and state regulations, including Fair Housing laws? Monitor property conditions and recommend improvements? Prepare and maintain operational reports, budgets, and documentationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"COPY - Property Supervisor","City":"Glendale","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Required Qualifications? Valid California driver\u0027s license and reliable personal vehicle? Active California Real Estate License? Experience managing 200+ units across multiple locations (required)? Strong knowledge of Fair Housing, local housing codes, and tenant/landlord laws? Excellent communication, organization, and problem-solving skills? Ability to work independently with minimal supervision","Skills":"? Experience with property management software (e.g., Yardi, AppFolio, Buildium)? IREM Certification (Institute of Real Estate Management)","Industry":"Managerial / Professional","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":75000.0000,"SalaryLow":65000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

About the RoleWe are seeking an experienced Property Supervisor to oversee a portfolio of 200+ residential units across multiple locations in the Glendale, Burbank, and Pasadena areas. This role is... onsite but requires regular travel between properties as needed. The ideal candidate is highly organized, knowledgeable about California and local housing laws, and experienced in managing multi-site residential assets.Key Responsibilities? Oversee daily operations of a multi-location residential portfolio (200+ units)? Coordinate and manage vendors, maintenance teams, and contractors? Handle and track work orders, ensuring timely and efficient completion? Provide exceptional resident support, addressing tenant inquiries and service requests? Manage leasing and renewals, including unit showings and applicant screening? Support marketing efforts, including listing units and increasing property visibility? Ensure compliance with city, county, and state regulations, including Fair Housing laws? Monitor property conditions and recommend improvements? Prepare and maintain operational reports, budgets, and documentationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Apr 21, 2026

Toronto, ON

|

Administrative Assistant

|

Contract

|

$24 - $30 (hourly estimate)

{"JobID":521399,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":0,"Longitude":0,"Distance":null},"State":"Ontario","Zip":"M5X 1","ReferenceID":"TOR-68c6c8e2-4cf0-4cd2-8ae5-cda72efddc87","PostedDate":"\/Date(1776794726000)\/","Description":"Insight Global is hiring a Technical Writer/Executive Presentation \u0026 Reporting Specialist to support a top banking client with the creation of polished, executive-level presentations and reports. This role focuses on transforming raw inputs (emails, Excel files, Power BI outputs) into clear, compelling executive narratives used for project updates, status reporting, and leadership decision-making.The successful candidate will work closely with executive stakeholders and senior leaders on a day-to-day basis. While the Technical Writer prepares, shapes, and refines all content, final presentations will be delivered by leadership, making accuracy, clarity, and strong visual storytelling critical.This role is ideal for someone who excels behind the scenes, enjoys working with ambiguity, and takes pride in producing high-impact executive materials.Responsibilities- Translate raw data, notes, and unstructured inputs (emails, Excel files, meeting notes) into refined PowerPoint decks and executive reports- Develop clear, concise project status and executive updates tailored to senior audiences- Build, clean, and manipulate content in Excel; light interaction with Power BI dashboards to extract data and reporting inputs- Apply strong visual design and storytelling principles to ensure clarity and executive readiness- Manage multiple inputs, feedback cycles, and deadlines while maintaining attention to detail- Collaborate closely with senior leaders to iterate on messaging and presentation flowWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Technical Writer - Executive Presentations/Reporting","City":"Toronto","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- Advanced expertise in PowerPoint and Excel (Microsoft Office suite)- Strong executive communication skills with a sharp design sensibility- Proven ability to summarize complex information into clear, visually compelling presentations- Experience working behind the scenes on executive-level presentation and reporting- Self-starter with a proactive mindset, strong judgment, and collaborative approach","Skills":"- Background in technology and/or financial services (wealth management a strong plus)- Design-focused or creative background (presentation design, branding, visual storytelling)- Experience supporting executive leadership or PMO-style reporting","Industry":"Administrative Assistant","Country":"Canada","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":30.0000,"SalaryLow":24.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is hiring a Technical Writer/Executive Presentation & Reporting Specialist to support a top banking client with the creation of polished, executive-level presentations and reports.... This role focuses on transforming raw inputs (emails, Excel files, Power BI outputs) into clear, compelling executive narratives used for project updates, status reporting, and leadership decision-making.The successful candidate will work closely with executive stakeholders and senior leaders on a day-to-day basis. While the Technical Writer prepares, shapes, and refines all content, final presentations will be delivered by leadership, making accuracy, clarity, and strong visual storytelling critical.This role is ideal for someone who excels behind the scenes, enjoys working with ambiguity, and takes pride in producing high-impact executive materials.Responsibilities- Translate raw data, notes, and unstructured inputs (emails, Excel files, meeting notes) into refined PowerPoint decks and executive reports- Develop clear, concise project status and executive updates tailored to senior audiences- Build, clean, and manipulate content in Excel; light interaction with Power BI dashboards to extract data and reporting inputs- Apply strong visual design and storytelling principles to ensure clarity and executive readiness- Manage multiple inputs, feedback cycles, and deadlines while maintaining attention to detail- Collaborate closely with senior leaders to iterate on messaging and presentation flowWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Mar 25, 2026

Philadelphia, PA

|

Project Manager

|

Contract

|

$41 - $51 (hourly estimate)

{"JobID":510975,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-75.16,"Longitude":39.95,"Distance":null},"State":"Pennsylvania","Zip":"19103","ReferenceID":"PHL-4e40bd9f-ed71-4e00-8635-0c36afb66ad3","PostedDate":"\/Date(1774459998000)\/","Description":"In this role, the PMO Analyst will support business and portfolio initiatives by managing project tracking, financial forecasting, and reporting across active workstreams. Day to day, they will prepare and maintain Excel and PowerPoint materials for benefits reviews, portfolio updates, and leadership reporting; track spend, forecasts, and ROI; and ensure project data is accurate and up to date across tools such as Jira and Smartsheet. The analyst will partner closely with technical and product stakeholders to monitor progress, surface risks and dependencies, and support escalation as needed, while operating independently and managing multiple priorities within a fast-paced PMO environment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"PMO Analyst","City":"Philadelphia","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?3+ years of professional experience as a Project Coordinator or Project Manager?Strong experience with financial forecasting, benefits analysis, and portfolio reviews, including ROI tracking and financial reporting?Solid reporting skills using PowerPoint and Excel (advanced Excel skills are a plus)?Ability to work independently and autonomously in a fast paced environment?General understanding of product development lifecycles?Demonstrated longevity in recent roles (approximately 2+ years per role; no frequent job changes)?Hands on experience using Jira and Smartsheet?Bachelor?s degree not required","Skills":"","Industry":"Project Manager","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":51.0000,"SalaryLow":40.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

In this role, the PMO Analyst will support business and portfolio initiatives by managing project tracking, financial forecasting, and reporting across active workstreams. Day to day, they will... prepare and maintain Excel and PowerPoint materials for benefits reviews, portfolio updates, and leadership reporting; track spend, forecasts, and ROI; and ensure project data is accurate and up to date across tools such as Jira and Smartsheet. The analyst will partner closely with technical and product stakeholders to monitor progress, surface risks and dependencies, and support escalation as needed, while operating independently and managing multiple priorities within a fast-paced PMO environment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Nov 24, 2025

Juno Beach, FL

|

Engineering (Non IT)

|

Contract

|

$51 - $64 (hourly estimate)

{"JobID":470578,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-80.08,"Longitude":26.81,"Distance":null},"State":"Florida","Zip":"33408","ReferenceID":"FTL-3047bf8f-25b8-40d8-90f5-d3e2a71344f6","PostedDate":"\/Date(1764007661000)\/","Description":"The Principal Engineer works in the Engineering \u0026 Construction (E\u0026C) Group and is responsible for transmission projects from conception (Early Stage) through Project award. The Principal Engineer works with the Early-Stage Project Manager to define and influence the project requirements and scope. The Principal Engineer must secure engineering consulting, surveying, and geotechnical resources from a list of approved suppliers by developing a scope of work, securing bids and awarding work through NEER?s Integrated Supply Chain (ISC) Group. The Principal Engineer ensures that key deliverables are produced by the engineer of record on schedule with high quality, resolving all constraints identified. Deliverables include design criteria, Issued for Bid, Issued for Procurement, Proposal Narratives, and Constructability Assessments. The Principal Engineer is generally responsible for representing E\u0026C?s internal and external interests on assigned projects, including presentations and briefings on current progress, issues, and risk mitigation in meetings with various levels of management. This role pays $50-65/hourWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Transmission Engineer","City":"Juno Beach","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Experience with competitive transmission proposalsCommercial / competitive mindset with value engineering and solutions developmentHVDC TransmissionEHV overhead transmission (500kV+)Underground or submarine cable experience","Skills":"","Industry":"Engineering (Non IT)","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":64.0000,"SalaryLow":51.2000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

The Principal Engineer works in the Engineering & Construction (E&C) Group and is responsible for transmission projects from conception (Early Stage) through Project award. The Principal Engineer... works with the Early-Stage Project Manager to define and influence the project requirements and scope. The Principal Engineer must secure engineering consulting, surveying, and geotechnical resources from a list of approved suppliers by developing a scope of work, securing bids and awarding work through NEER?s Integrated Supply Chain (ISC) Group. The Principal Engineer ensures that key deliverables are produced by the engineer of record on schedule with high quality, resolving all constraints identified. Deliverables include design criteria, Issued for Bid, Issued for Procurement, Proposal Narratives, and Constructability Assessments. The Principal Engineer is generally responsible for representing E&C?s internal and external interests on assigned projects, including presentations and briefings on current progress, issues, and risk mitigation in meetings with various levels of management. This role pays $50-65/hourWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Feb 15, 2026

Portland, OR

|

Help Desk

|

Perm

|

$150k - $160k (estimate)

{"JobID":495017,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-122.56,"Longitude":45.55,"Distance":null},"State":"Oregon","Zip":"97220","ReferenceID":"FTL-064fd4ae-7e38-4364-a1df-a3589d7fe17c","PostedDate":"\/Date(1771198379000)\/","Description":"Our client is looking for a hands-on Customer Support Leader to own and scale a best-in-class support experience across Consumer and Operator businesses. In this role, you?ll lead Tier 1 and Tier 2 support teams across multiple geographies and time zones, setting clear performance expectations, coaching managers and agents, and driving consistent SLA execution. You?ll own day-to-day support operations?including queues, escalations, and prioritization?while using data to reduce ticket volume, improve resolution speed, and increase first-contact resolution. You?ll also partner closely with Product and Engineering to manage Tier 3 escalations, conduct root-cause analysis, and prevent repeat issues. This role is ideal for a customer-first leader who is comfortable being in the work while continuously improving systems, processes, and performance through strong metrics, tooling, and accountability. This role is 5x a week onsite in Portland, OR. The salary range for this role is $140-160k/yr.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Director of Customer Support","City":"Portland","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? 5+ years in customer support/support operations, including leadership experience? Experience managing teams of 30+ in multiple geographies and different time zones? Proven track record improving support performance through metrics, process, and coaching? Strong cross-functional skills, especially working with Product/Engineering on escalations? Clear communicator who can drive alignment and execution in a fast-moving environment? Comfortable being ?in the work? while also improving the system? Experience supporting both B2B and B2C customers (or multi-segment support models).? Familiarity with modern support tooling and analytics (ticketing, telephony, QA, workforce management) (Zendesk will be a plus).","Skills":"","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":160000.0000,"SalaryLow":150000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Our client is looking for a hands-on Customer Support Leader to own and scale a best-in-class support experience across Consumer and Operator businesses. In this role, you?ll lead Tier 1 and Tier 2... support teams across multiple geographies and time zones, setting clear performance expectations, coaching managers and agents, and driving consistent SLA execution. You?ll own day-to-day support operations?including queues, escalations, and prioritization?while using data to reduce ticket volume, improve resolution speed, and increase first-contact resolution. You?ll also partner closely with Product and Engineering to manage Tier 3 escalations, conduct root-cause analysis, and prevent repeat issues. This role is ideal for a customer-first leader who is comfortable being in the work while continuously improving systems, processes, and performance through strong metrics, tooling, and accountability. This role is 5x a week onsite in Portland, OR. The salary range for this role is $140-160k/yr.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

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