Job Search Results for healthcare it
Oct 27, 2025
Plano, TX
|
Audit
|
Perm
|
$95k - $110k (estimate)
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Insight Global is seeking experienced DRG Auditors to join a remote healthcare organization. The DRG Revenue Integrity Auditor will perform Diagnostic Related Group (DRG) validation and quality... audits on inpatient charts to ensure accurate coding and compliance with federal regulations. This is a remote opportunity and the salary for this role is 95-115k based on the candidates years of experience. Key Responsibilities:Conduct thorough chart reviews to validate that assigned codes accurately reflect the patient?s clinical picture.Utilize ICD-10-CM and ICD-10-PCS coding systems to ensure proper code sequencing and accuracy.Validate Present on Admission (POA) indicators, Severity of Illness (SOI), Risk of Mortality (ROM), Hierarchical Condition Category (HCC) capture, Case Mix Index (CMI), and other coding factors.Apply current clinical criteria including MCG, InterQual, payer clinical policy bulletins, CMS guidelines, NCDs, and LCDs.Adhere to coding guidelines and Clinical Documentation Improvement (CDI) best practices as endorsed by ACDIS and AHIMA.Compose and send queries when documentation is insufficient or unclear.Identify query opportunities and ensure accurate code assignment and sequencing.Maintain high-quality standards in chart reviews to accurately reflect the patient?s condition.Stay current with medical coding guidelines and industry developments.Assist in developing training materials and provide onboarding support to new hires.Support project data analysis, reporting, and feedback for internal teams and external clients.Maintain professional conduct and ensure the confidentiality of Protected Health Information (PHI).Meet or exceed established production and quality metrics.Attend all required meetings and training sessions.May be asked to audit clients? CDI programs, including query reviews and coding analysis.Responsible for maintaining access credentials for company systems and EMRs.Perform other duties as assigned by management.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Aug 09, 2024
Saint Louis, MO
|
Sales
|
Perm
|
$144k - $218k (estimate)
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Insight Global is looking for an experienced Medical Sales Consultant to join a Fortune 500 pharmaceutical companing selling oncology products and pharmaceuticals across a field territory in Orange... County, CA. The Oncology Sales Consultant targets, will sell and promote oncology products to oncologists and other specialized oncology medical or healthcare providers. The Oncology Sales Consultant will also manage their territory to maintain existing accounts, develop acquisition plans for new accounts and to achieve district and corporate objectives. As a member of the oncology squad, the sales consultant will work closely with their Area General Manager and other squad team members to achieve overall objectives. This person will provide quality consultative information, coordinate and integrate outside alliances/internal personnel to fit customer needs.Day-to-day responsibilities are as follows:- Demonstrate a mastery of products clinical efficacy- Articulate a strong value proposition for the customer and provide patient and reimbursement support- Meet/exceed sales targets- Target, develop, assess, and maintain key customers- Use strategic thought process in developing and maintaining an active customer database- Utilize mastery of clinical and technical knowledge related to products promoted and disease state management- Key account management, best practices, and sales development- Develops business plans with resource allocations that link to strong business results- Demonstrate a mastery of knowledge and analysis of business, products, technical issues, and the marketplace- Adhere to company compliance guidelines, policy, and proceduresWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Jan 05, 2026
Denver, CO
|
Project Manager
|
Contract
|
$68 - $85 (hourly estimate)
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The Project Manager leads complex, multi-vendor initiatives within large-scale Medicaid programs, ensuring projects are delivered on time, on budget, and in compliance with all regulatory and... contractual requirements. This senior role drives disciplined execution across the full project lifecycle?applying rigorous governance, risk management, and proactive communication to deliver predictable, high-quality outcomes that build client trust and program success.- Drive Complex Project Delivery: Lead multiple high-impact projects across a multi-vendor ecosystem from initiation through implementation and stabilization.- Plan and Govern with Precision: Build and maintain integrated project schedules, apply stage-gate governance, and enforce disciplined change control to ensure quality and compliance.- Manage Teams and Risks: Oversee project teams to meet deadlines, actively manage RAID logs, and escalate risks with clear mitigation strategies.- Coordinate and Communicate: Align workstreams, vendors, and stakeholders while serving as the primary source of transparent status updates and resource management.- Ensure Performance and Alignment: Monitor delivery against SLAs, budgets, and regulatory timelines; support capacity planning; and collaborate across programs to balance priorities.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Jan 28, 2026
Culver City, CA
|
Electrical Engineering
|
Perm
|
$140k - $160k (estimate)
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This position is ideal for a proactive, highly organized individual who thrives in a fast paced, entrepreneurial environment and can balance multiple priorities while communicating effectively with diverse stakeholders. The role is fully onsite in Culver City, CA- a centrally located and highly walkable hub on L.A.?s Westside. This role may require international travel 10-25% of the time. A day-to-day overview is below! ? Establish and maintain hardware quality metrics, standards, and specifications for IoT and video products, including defining acceptable failure rates, cosmetic standards, and performance benchmarks.? Create long-term plans for quality improvements, including adoption of new testing technologies, process enhancements, and quality systems.? Implement, manage, and continuously improve the QMS (e.g., ISO 9001), documenting all quality-related procedures from component inspection to final product testing.? Analyze quality data (factory yields, field failures, RMAs, customer feedback) and use SPC and analytics tools to drive actionable insights and report KPIs.? Manage quality for products in the field, including leading failure analysis (FA) on customer returns (RMAs) and managing component changes or obsolescence issues.? Define NPI quality benchmarks, establishing and maintaining hardware quality metrics and performance standards for the NPI phase of IoT and video products, including gold standards for cosmetic, functional, and reliability benchmarks.? Aggregate and analyze quality data from factory yields, pilot runs, and early-adopter customer feedback to identify trends and provide actionable insights to Engineering and Product teams.? Lead formal risk assessment activities, including DFMEA and PFMEA, to proactively identify and mitigate quality risks in new designs or manufacturing processes.? Own the RMA feedback loop, analyzing field returns and customer-reported issues to perform root cause analysis and ensure findings are integrated into engineering cycles for product improvements and future hardware iterations.? Implement and drive quality processes aligned with ISO 9001 for the transition from prototype to mass production, including documenting inspection procedures and validation protocols for new components.? Oversee execution of NPI test plans, including EVT, DVT, and PVT phases, and coordinate environmental stress testing, mechanical drop/vibration tests, and characterization of critical IoT components.? Serve as the primary technical quality interface with overseas contract manufacturers, driving yield improvement initiatives and conducting audits to ensure factory processes align with defined quality standards.? Transform complex quality data into clear, concise KPIs and status reports for leadership, highlighting risks to launch timelines or product reliability.$130,000 to $160,000 per year annual salary. Exact compensation may vary based on several factors, including skills, experience, and education.Benefit packages for this role include Benefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Sr. Hardware Quality Engineer","City":"Culver City","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?Bachelor?s degree and 5+year background in hardware quality assurance managing the transition of complex electronics from NPI to sustaining production.?5+ year background in IoT and/or video-based hardware testing practices including sensors, wireless modules, embedded or cloud connected devices. ?Deep experience in hardware validation phases (EVT/DVT/PVT) and testing at both the component and system levels.?Familiarity with camera calibration and wireless connectivity (Wi-Fi/BLE).?Comfort with data analytics (aggregating and interpreting quality data)?Ability to understand and articulate electrical design principles, mechanical failure modes, and hardware risk to cross functional engineering and manufacturing teams.?Experience working on quality control processes for overseas manufacturing and domestic RMAs, creating structure and change management for continuous improvement?Proficiency with JIRA, and TestRail for defect tracking?Advance working knowledge of Google Spreadsheets, Excel, or Tableau","Skills":"?Bachelor?s degree in Mechanical Engineering, Electrical Engineering, or a related technicaldiscipline.?Background in medical hardware/devices, IoT hardware, Security hardware, or Wearables/sensor-rich devices?Familiarity with Quality Management Systems (e.g., ISO 9001), Supplier audits/manufacturing process reviews, or Failure analysis tools (FA labs, X ray, oscilloscopes, DMMs, etc.)","Industry":"Electrical Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":160000.0000,"SalaryLow":140000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is seeking a highly experienced Senior Hardware Quality Engineer to help facilitate and drive our client's product quality through design, development, and deployment. The individual... will drive quality assurance activities including but not limited to: system level test planning and execution, design and development quality metrics. This position requires constant cross team communication and heavy cooperation with customer support, software, and hardware development groups to ensure exceptional reliability, performance, and customer experience for our IoT and video-based products. This position is ideal for a proactive, highly organized individual who thrives in a fast paced, entrepreneurial environment and can balance multiple priorities while communicating effectively with diverse stakeholders. The role is fully onsite in Culver City, CA- a centrally located and highly walkable hub on L.A.?s Westside. This role may require international travel 10-25% of the time. A day-to-day overview is below! ? Establish and maintain hardware quality metrics, standards, and specifications for IoT and video products, including defining acceptable failure rates, cosmetic standards, and performance benchmarks.? Create long-term plans for quality improvements, including adoption of new testing technologies, process enhancements, and quality systems.? Implement, manage, and continuously improve the QMS (e.g., ISO 9001), documenting all quality-related procedures from component inspection to final product testing.? Analyze quality data (factory yields, field failures, RMAs, customer feedback) and use SPC and analytics tools to drive actionable insights and report KPIs.? Manage quality for products in the field, including leading failure analysis (FA) on customer returns (RMAs) and managing component changes or obsolescence issues.? Define NPI quality benchmarks, establishing and maintaining hardware quality metrics and performance standards for the NPI phase of IoT and video products, including gold standards for cosmetic, functional, and reliability benchmarks.? Aggregate and analyze quality data from factory yields, pilot runs, and early-adopter customer feedback to identify trends and provide actionable insights to Engineering and Product teams.? Lead formal risk assessment activities, including DFMEA and PFMEA, to proactively identify and mitigate quality risks in new designs or manufacturing processes.? Own the RMA feedback loop, analyzing field returns and customer-reported issues to perform root cause analysis and ensure findings are integrated into engineering cycles for product improvements and future hardware iterations.? Implement and drive quality processes aligned with ISO 9001 for the transition from prototype to mass production, including documenting inspection procedures and validation protocols for new components.? Oversee execution of NPI test plans, including EVT, DVT, and PVT phases, and coordinate environmental stress testing, mechanical drop/vibration tests, and characterization of critical IoT components.? Serve as the primary technical quality interface with overseas contract manufacturers, driving yield improvement initiatives and conducting audits to ensure factory processes align with defined quality standards.? Transform complex quality data into clear, concise KPIs and status reports for leadership, highlighting risks to launch timelines or product reliability.$130,000 to $160,000 per year annual salary. Exact compensation may vary based on several factors, including skills, experience, and education.Benefit packages for this role include Benefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Feb 23, 2026
New York, NY
|
Programmer / Developer
|
Contract
|
$10 - $13 (hourly estimate)
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The Salesforce Health Cloud Developer will support enhancements to an established Health Cloud platform used to manage engagement, performance, and collaboration with affiliated providers. This role... will design and build scalable solutions across workflow automation, dashboards, reporting, and user experience capabilities. Key Responsibilities ? Design, develop, and enhance Salesforce Health Cloud solutions ? Build workflow automation, approval processes, and action item tracking ? Configure and customize Health Cloud objects, Lightning components, and Experience Cloud features ? Develop insights driven capabilities such as next best step recommendations and engagement tracking ? Create dashboards and reporting solutions to support IPA performance management ? Integrate Salesforce with upstream and downstream systems using APIs ? Support testing, deployment, and post release stabilizationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Feb 23, 2026
New York, NY
|
Programmer / Developer
|
Contract
|
$10 - $12 (hourly estimate)
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Overview The MuleSoft Developer will design and deliver integrations supporting enhancements to a mature Health Cloud platform. This role will enable secure, scalable data exchange between Salesforce... and enterprise systems to support workflow automation, reporting, and provider engagement capabilities. Key Responsibilities ? Design and develop MuleSoft APIs and integration flows ? Build reusable integration assets following API led connectivity principles ? Enable real time and batch integrations between Health Cloud and enterprise platforms ? Support data synchronization for dashboards, reporting, and workflow triggers ? Ensure secure data exchange and compliance with enterprise standards ? Troubleshoot integration failures and performance issuesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Feb 21, 2026
San Jose, CA
|
Software Engineering
|
Perm
|
$145k - $190k (estimate)
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The Analytics Engineer will support data, automation, and AI initiatives focused on Revenue Cycle Management (RCM), with an emphasis on automating the Accounts Receivable (AR) Follow-Up function.... This role will design scalable, production-grade data models using dbt in a modern cloud-based lakehouse environment.In addition to core analytics engineering responsibilities, this position will help enable AI-driven workflows such as intelligent account prioritization, denial trend detection, predictive insights, and workflow optimization. The ideal candidate brings strong analytics engineering fundamentals, modern data stack experience, and a systems-oriented mindset. Responsibilities- Design, build, test, and maintain high-quality data models and transformation pipelines using dbt in a distributed data environment.- Develop scalable, reusable, and well-tested data models, macros, and automation logic supporting AR Follow-Up workflows.- Partner with operations, product, and engineering stakeholders to translate business workflows into reliable, automated data solutions.- Establish and follow analytics engineering standards, including modeling conventions, testing practices, and documentation.- Participate in technical design discussions, architecture reviews, and code reviews to ensure data quality and long-term scalability.- Troubleshoot and resolve complex data issues across ingestion, transformation, and reporting layers.- Optimize data tables and processing workloads for performance, scalability, and cost efficiency.- Support datasets enabling account prioritization, denial analysis, aging performance, and workflow automation.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Feb 13, 2026
Northwood, OH
|
Programmer / Developer
|
Perm
|
$100k - $105k (estimate)
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Job Duties and Responsibilities:? Manufacturing Systems Support: Support and maintain manufacturing and business systems, including the QAD ERP platform, data collection systems, administrative applications, and other internally developed Norplas applications.? Database \u0026 System Reliability: Maintain and support databases hosted on QAD Progress servers to ensure a secure, stable, and high-performing operating environment.? EDI Coordination: Manage and coordinate EDI processes to ensure accurate, timely, and reliable data exchange with customers, suppliers, and external partners.? Application Development \u0026 Inventory Accuracy: Oversee and support application development initiatives, automated inventory transactions, and inventory accuracy for Norplas sequencing facilities.? ERP \u0026 EDI Project Support: Collaborate on the design, development, implementation, and ongoing support of new ERP and EDI projects, ensuring successful adoption and long-term usability.? User Support \u0026 Troubleshooting: Provide functional support to Norplas users by resolving application-related questions and issues involving QAD, Microsoft Office, Windows, and related systems.? Infrastructure Collaboration: Partner with Network Administrators to support a scalable and reliable system architecture that enables the deployment and growth of new applications.? Data Protection \u0026 Continuity: Ensure ERP backup strategies and system maintenance plans are effective in protecting business data and maintaining application availability.Compensation: $70,000 to $90,000 per year annual salary. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Business Systems Engineer","City":"Northwood","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? Associate?s degree in a technical field or 4 years of directly related work experience? Experience with SQL (back-end development)? Experience with React (front-end development)? Web development experience? 2-3 years of relevant professional experience? Ability to communicate effectively with stakeholders and understand business processes","Skills":"? Experience with QAD / ERP systems ? Understanding of business processes? Experience in the automotive industry","Industry":"Programmer / Developer","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":105000.0000,"SalaryLow":100000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is looking for a Business Systems Engineer to support Norplas Industries Inc, a division of Magna Exteriors, located in Northwood, Ohio. This role partners closely with the Lead... Business Systems Engineer to support and enhance the company?s ERP environment (QAD). Day-to-day responsibilities include managing system report updates, user setup and maintenance, and access controls. The role also supports several front-office digital applications built with React and SQL, including quoting tools, accident reporting, and change management systems. We are seeking candidates with a couple of years of hands-on experience who are eager to grow their skills in a manufacturing systems environment. Job Duties and Responsibilities:? Manufacturing Systems Support: Support and maintain manufacturing and business systems, including the QAD ERP platform, data collection systems, administrative applications, and other internally developed Norplas applications.? Database & System Reliability: Maintain and support databases hosted on QAD Progress servers to ensure a secure, stable, and high-performing operating environment.? EDI Coordination: Manage and coordinate EDI processes to ensure accurate, timely, and reliable data exchange with customers, suppliers, and external partners.? Application Development & Inventory Accuracy: Oversee and support application development initiatives, automated inventory transactions, and inventory accuracy for Norplas sequencing facilities.? ERP & EDI Project Support: Collaborate on the design, development, implementation, and ongoing support of new ERP and EDI projects, ensuring successful adoption and long-term usability.? User Support & Troubleshooting: Provide functional support to Norplas users by resolving application-related questions and issues involving QAD, Microsoft Office, Windows, and related systems.? Infrastructure Collaboration: Partner with Network Administrators to support a scalable and reliable system architecture that enables the deployment and growth of new applications.? Data Protection & Continuity: Ensure ERP backup strategies and system maintenance plans are effective in protecting business data and maintaining application availability.Compensation: $70,000 to $90,000 per year annual salary. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Feb 23, 2026
New York, NY
|
Technical Writer
|
Contract
|
$40 - $50 (hourly estimate)
{"JobID":498224,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-73.99,"Longitude":40.71,"Distance":null},"State":"New York","Zip":"10112","ReferenceID":"HOU-be52a137-8856-4f86-850b-ac5a94fb8740","PostedDate":"\/Date(1771870495000)\/","Description":"The Genesys IVR Automation Tester will support enhancements to the existing enterprise Genesys application, with a focus on validating updates to IVR flows, routing strategies, and related integrations. This role is responsible for ensuring changes to the production environment maintain stability, performance, and alignment with operational requirements across multi-tenant, high availability architectures. Key Responsibilities:? Design, develop, and execute automated test scripts for enhancements to Genesys Cloud voice and IVR applications ? Validate updates to IVR flows, call routing logic, queues, CTI integrations, and API driven workflows ? Perform end to end testing of voice flows across SIP, telephony platforms, and backend systems ? Support regression and integration testing for releases and incremental platform improvements ? Partner with developers and architects to validate configuration changes across GAX, CIW, CME, and routing strategies ? Identify defects, document findings, and support root cause analysis and remediation ? Validate production readiness and support release stabilization as needed ? Contribute to automation framework improvements and testing best practicesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Genesys IVR Automation Tester","City":"New York","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Required Skills \u0026 Experience ? 5 to 8 years of QA or automation testing experience in contact center environments ? Strong hands on experience with Genesys Cloud or Genesys Engage ? Deep experience testing IVR applications, routing logic, and CTI integrations ? Familiarity with SIP signaling and API integrations ? Experience working in multi tenant, high availability environments ? Strong understanding of contact center metrics and voice workflow behavior","Skills":"Healthcare, payer, or provider environment Experience working in regulated environments including HIPAA","Industry":"Technical Writer","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":50.0000,"SalaryLow":40.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
The Genesys IVR Automation Tester will support enhancements to the existing enterprise Genesys application, with a focus on validating updates to IVR flows, routing strategies, and related... integrations. This role is responsible for ensuring changes to the production environment maintain stability, performance, and alignment with operational requirements across multi-tenant, high availability architectures. Key Responsibilities:? Design, develop, and execute automated test scripts for enhancements to Genesys Cloud voice and IVR applications ? Validate updates to IVR flows, call routing logic, queues, CTI integrations, and API driven workflows ? Perform end to end testing of voice flows across SIP, telephony platforms, and backend systems ? Support regression and integration testing for releases and incremental platform improvements ? Partner with developers and architects to validate configuration changes across GAX, CIW, CME, and routing strategies ? Identify defects, document findings, and support root cause analysis and remediation ? Validate production readiness and support release stabilization as needed ? Contribute to automation framework improvements and testing best practicesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Feb 20, 2026
Austin, TX
|
Software Engineering
|
Perm
|
$145k - $190k (estimate)
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The Analytics Engineer will support data, automation, and AI initiatives focused on Revenue Cycle Management (RCM), with an emphasis on automating the Accounts Receivable (AR) Follow-Up function.... This role will design scalable, production-grade data models using dbt in a modern cloud-based lakehouse environment.In addition to core analytics engineering responsibilities, this position will help enable AI-driven workflows such as intelligent account prioritization, denial trend detection, predictive insights, and workflow optimization. The ideal candidate brings strong analytics engineering fundamentals, modern data stack experience, and a systems-oriented mindset. Responsibilities- Design, build, test, and maintain high-quality data models and transformation pipelines using dbt in a distributed data environment.- Develop scalable, reusable, and well-tested data models, macros, and automation logic supporting AR Follow-Up workflows.- Partner with operations, product, and engineering stakeholders to translate business workflows into reliable, automated data solutions.- Establish and follow analytics engineering standards, including modeling conventions, testing practices, and documentation.- Participate in technical design discussions, architecture reviews, and code reviews to ensure data quality and long-term scalability.- Troubleshoot and resolve complex data issues across ingestion, transformation, and reporting layers.- Optimize data tables and processing workloads for performance, scalability, and cost efficiency.- Support datasets enabling account prioritization, denial analysis, aging performance, and workflow automation.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.