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Apr 27, 2026

Chicago, IL

|

Business Analyst (BA)

|

Contract

|

$50 - $62 (hourly estimate)

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Medium/Small Business Website for booking hotel (launching July)This web application is a B2B travel program for small and medium businesses for this global hotel chain. Due to scalability limitations, the team is moving to a SaaS provider (a well established travel startup). This will launch in July.The focus is on end-to-end user experience rather than custom development?product documentation, recommendations, and decision support. Think Concur-like: companies sign up, add employees, manage bookings, and access hotel inventory in one system. Key goals include integrating reservations and loyalty, automating company verification, and ensuring the product experience comes to life from signup through booking.Project #2 ? Luxury Travel Website (BA assignment targeted for Q1)This web application is a part of a large global hotel chain offering a luxury travel website accessible only to select hotels and approved travel advisors. It provides exclusive hotel details not available on the .com site (e.g., GM contact info, luxury experiences). The team is currently partnering with an agency on a rebrand, with approval to add resources to support research, design, and day-to-day execution. Once the rebrand is complete, the BA will transition to this project. The website launch is targeted for Q1 next year, and the role will be hands-on app-dev BA work (Jira stories, sprint execution).We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Remote Sr. Business Analyst (Product/Web)","City":"Chicago","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-5-7 years as a BA in product space who can advise on this project at an enterprise level -Run agile ceremonies for the Product Manager who knows what mature digital Product Management looks like -Advise on how to best structure ceremonies to operate on an industry norm for a Product Lifecycle-Advise on writing clear user stories -Core BA skillset in the product space-Someone who has worked on an employee facing product, knowing the operational flow of dealing with guests/customers face to face-Must work CST time zone-Someone who has dealt with ambiguity well-React and Next.JS","Skills":"Hospitality - HUGE plusLocal to ChicagoScrum/Agile certificationsScrum Master backgroundSomeone who has dealt with re-platforming into a new technologyReactAdvise on how to best structure ceremonies to operate on an industry norm for a Product LifecycleSomeone who has worked on an employee facing product, knowing the operational flow of dealing with guests/customers face to faceReact and Next.JS","Industry":"Business Analyst (BA)","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":62.0000,"SalaryLow":49.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

This Product BA will work on a Product team and help to follow product norms from a BA perspective. They will run strong Agile norms, cadences, and ceremonies; gather documents requirements tied to... customer data, supporting the delivery of customer facing web applications. Below is the tech stack and product details. Tech Stack:? Frontend Framework: React 18 with Next.js 14 (App Router)?? Styling: Tailwind CSS 3.x with custom design system?? Build Tool: Webpack 5 (via Next.js) with optimized bundling?? Type Safety: TypeScript 5.x for enhanced developer experience?? State Management: React Context + Zustand for global state?? Forms: React Hook Form with Zod validationProject #1Immediate Need ? Medium/Small Business Website for booking hotel (launching July)This web application is a B2B travel program for small and medium businesses for this global hotel chain. Due to scalability limitations, the team is moving to a SaaS provider (a well established travel startup). This will launch in July.The focus is on end-to-end user experience rather than custom development?product documentation, recommendations, and decision support. Think Concur-like: companies sign up, add employees, manage bookings, and access hotel inventory in one system. Key goals include integrating reservations and loyalty, automating company verification, and ensuring the product experience comes to life from signup through booking.Project #2 ? Luxury Travel Website (BA assignment targeted for Q1)This web application is a part of a large global hotel chain offering a luxury travel website accessible only to select hotels and approved travel advisors. It provides exclusive hotel details not available on the .com site (e.g., GM contact info, luxury experiences). The team is currently partnering with an agency on a rebrand, with approval to add resources to support research, design, and day-to-day execution. Once the rebrand is complete, the BA will transition to this project. The website launch is targeted for Q1 next year, and the role will be hands-on app-dev BA work (Jira stories, sprint execution).We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Jan 09, 2026

Burnaby, BC

|

QA

|

Perm

|

$100k - $130k (estimate)

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You combine risk-based testing with strong technical acumen to provide fast, relevant feedback and high regression coverage across UI, API, integration, performance, and data layers.What you?ll doOwn the testing strategy and automation for a Salesforce ecosystem (Sales, Service, Experience Cloud), ensuring high coverage across UI, REST APIs, integrations, business workflows, databases, and performance/load.Learn the product architecture end-to-end; analyze complex requirements and business implications; derive high-value test scenarios and write efficient, maintainable test cases.Design and implement test automation frameworks; identify and automate critical regression tests; ensure robustness, stability, scalability, and CI/CD integration.Establish common processes and standards, coordinating test activities across teams and aligning tooling, environments, data management, and quality gates.Report defects clearly and succinctly; support rapid triage and root cause analysis; communicate test status, risks, and readiness across the SDLC.Make decisions on planning and estimation, test milestones, tooling selection, and escalation/closure processes to enable timely, high-quality releases.Collaborate with manual QA (e.g., test case design and Jira workflows) to translate manual scenarios into automation, focusing on business value and maintainability.Partner with automation engineers in adjacent teams working within the same stack, sharing patterns and leveraging community best practices to unblock challenges.Research and evaluate new technologies and frameworks; define mid- to long-term testing architecture and continuously improve the automation stack.Mentor teammates, strengthen team practices, and maintain productivity in the face of ambiguity while driving high customer satisfaction.Support a strong safety culture, taking personal responsibility to keep yourself and your colleagues safe every day.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Automation QA, Salesforce","City":"Burnaby","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Salesforce platform QA \u0026 automation expertise (required):Hands-on experience testing and automating within Salesforce (Lightning, Apex unit testing awareness, REST/SOAP APIs, integrations, data model, security/permissions).Ability to traverse the Salesforce ecosystem, understand complex business workflows, and design risk-based test strategies for multi-cloud implementations.7+ years as a tester for major application integration projects or product releases.4+ years designing, developing, and implementing QA best practices (test strategy, risk-based testing, quality gates, defect lifecycle).3+ years building test automation frameworks (architecture, reusable libraries, test data strategy, CI/CD).3+ years developing and maintaining automated tests using tools such as Selenium, Appium, Cucumber/BDD, TestNG, REST Assured.3+ years in programming (e.g., Java), writing clean, modular, and maintainable test code.Proven experience with Postman, Jenkins CI, Zephyr/Jira (including ZAPI), JMeter, and SQL.Track record of long-term tenure and seeing products through multiple release cycles; someone who owns the role, performs consistently, and sticks around to evolve the stack.Nice to have (Preferred)College diploma or University Degree in Computer Science, Engineering, IT (or equivalent experience).Technical certifications in software engineering or QA; Salesforce certifications (Administrator, Platform Developer I/II, App Builder) are a plus.Experience leading across UI, API, Integration, Database, Performance/Load testing with a mix of manual and automated approaches.Experience integrating automation with CI/CD pipelines, test environment management, and quality dashboards.How you?ll succeedOwnership mentality: You will be responsible for solving the automation challenges and making decisive calls on tooling, approach, and prioritization.Technical strength \u0026 resourcefulness: Comfortable traversing front-end and back-end layers, quickly plugging into the team and ecosystem.Collaboration \u0026 communication: Clear, concise communication; effective defect reporting; and productive partnership with cross-functional teams.Analytical rigor: Confident interpreting test results, making recommendations, and balancing risk, coverage, and speed.Mentorship \u0026 teamwork: Strengthen others through coaching; promote best practices and consistency across teams.Tooling \u0026 Tech You?ll UseLanguages: Java (primary), plus scripting as needed.Automation \u0026 Test Frameworks: Selenium, Appium, Cucumber/BDD, TestNG, REST Assured.APIs \u0026 Integration: Postman, REST/SOAP, Salesforce integrations.Performance: JMeter.CI/CD \u0026 Test Management: Jenkins, Jira, Zephyr, ZAPI.Data: SQL; Salesforce data models and permissions.Coverage: UI, API, Integration, Business E2E, Database, Performance/Load.","Skills":"","Industry":"QA","Country":"Canada","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":130000.0000,"SalaryLow":100000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is looking for an Automation QA to join a global auctioneering company. You will own quality for a critical Salesforce-centric stack?designing test strategies, building and maintaining... automation, and partnering closely with product, engineering, and manual QA to deliver reliable releases on a predictable cadence. You combine risk-based testing with strong technical acumen to provide fast, relevant feedback and high regression coverage across UI, API, integration, performance, and data layers.What you?ll doOwn the testing strategy and automation for a Salesforce ecosystem (Sales, Service, Experience Cloud), ensuring high coverage across UI, REST APIs, integrations, business workflows, databases, and performance/load.Learn the product architecture end-to-end; analyze complex requirements and business implications; derive high-value test scenarios and write efficient, maintainable test cases.Design and implement test automation frameworks; identify and automate critical regression tests; ensure robustness, stability, scalability, and CI/CD integration.Establish common processes and standards, coordinating test activities across teams and aligning tooling, environments, data management, and quality gates.Report defects clearly and succinctly; support rapid triage and root cause analysis; communicate test status, risks, and readiness across the SDLC.Make decisions on planning and estimation, test milestones, tooling selection, and escalation/closure processes to enable timely, high-quality releases.Collaborate with manual QA (e.g., test case design and Jira workflows) to translate manual scenarios into automation, focusing on business value and maintainability.Partner with automation engineers in adjacent teams working within the same stack, sharing patterns and leveraging community best practices to unblock challenges.Research and evaluate new technologies and frameworks; define mid- to long-term testing architecture and continuously improve the automation stack.Mentor teammates, strengthen team practices, and maintain productivity in the face of ambiguity while driving high customer satisfaction.Support a strong safety culture, taking personal responsibility to keep yourself and your colleagues safe every day.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Apr 21, 2026

Burlington, MA

|

Computer Engineering

|

Contract,Perm Possible

|

$57 - $71 (hourly estimate)

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We are seeking a Senior Technical Services Engineer to join our Deep Dive team and serve as a technical authority for complex product escalations. This role is ideal for a highly experienced Java... developer with a background in Service Oriented Architecture (SOA) who is ready to lead complex technical resolutions, elevate team capability, and drive systemic improvements across the product and support organization.?As a senior member of the Deep Dive team, you will:?Lead resolution of the most complex, high-severity product incident escalations, serving as a primary escalation resource for the team.?Troubleshoot product incidents, develop workarounds, write unit and functional tests, and write up bugs.?Perform deep root cause analysis across Java-based, database-heavy enterprise applications.?Partner with Engineering, Product, and other stakeholders to translate support insights into systemic improvements.?Solve performance incidents and manage time-sensitive customer-reported product issues.?Provide constructive feedback?to?product management and development.?This is a customer-facing, senior individual contributor role requiring deep technical?expertise?in Java and Oracle database environments, strong problem-solving skills, and the ability to?operate?with autonomy in a fast-paced environment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

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