Job Search Results for technical Operations Analyst

Insight Global is seeking a Business Systems Analyst to support AI-driven transformation initiatives across underwriting, claims, and operations at a commercial insurance company. This role will act... More as the primary liaison between business stakeholders and technical delivery teams, ensuring AI solutions are aligned to real operational needs and deliver measurable value. Day-to-day, the BSA will gather and document detailed business requirements, perform gap analysis and process mapping, define future-state workflows enabled by AI, and partner with QA and delivery teams on testing and validation. The ideal candidate brings strong business analysis experience on technical projects and excels at translating business problems into clear, actionable requirements. The successful candidate will have a business focused functional background and is expected to leverage the technical/AI focused team members to develop solutions. We are seeking an international resource based in LATAM to work closely with a team in Canada on mountain standard time. This is a fully remote 12 month engagement.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An employer is looking for a Splunk team Lead to sit in Alexandria, VA. This candidate will be responsible for designing and implementing efficient, reusable Splunk and Elastic dashboards and reports... More that integrate health, performance, and operational data from multiple mission applications. You will need to develop automated data visualizations and create user-friendly dashboards to improve visibility into log data, while configuring alerts and security rules to notify stakeholders and detect anomalous or potentially threatening activity. Other tools include Qmulos, Splunk, ACAS, HBSS, and Tanium to regularly assess, validate, and monitor security controls and the overall security posture at both the enterprise and system levels to support ongoing authorization efforts.Compensation:$60/hr to $65/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking an Incident Response Officer to support Air Force (AF) network security operations by detecting, investigating, and responding to cyber threats. This role is critical to... More protecting mission-essential systems and supporting real-time cyber defense operations across Air Force networks.you will be on the front lines of incident response, working closely with mission leadership, analysts, and law enforcement partners to identify, contain, and remediate cyber threats.Key responsibilities include:Detect and investigate suspicious or malicious activity on Air Force networks to determine the type, scope, and impact of potential intrusionsOpen and manage network intrusion investigations to validate unauthorized activityPerform full incident response actions, including preparation, identification, containment, eradication, recovery, and lessons learnedSupport both planned and rapid-response incident deployments as requiredConduct cyber investigations to identify initial attack vectors, intrusion timelines, threat actors, and affected systemsDevelop containment and remediation recommendations for leadership approvalAuthor, review, and maintain detailed incident reports and mission documentationGenerate end-of-mission reports and provide clear pass-down information to oncoming analyst crews to ensure continuity of operationsProvide technical cyber defense support to Air Force Office of Special Investigations (OSI), law enforcement, and counter-intelligence partners when requiredAssist Air Force field units in reducing vulnerabilities, minimizing risk, and improving overall security postureMonitor host-based and network-based events to determine when deeper analysis or escalation is requiredComply with third-party monitoring, reporting, and information-sharing agreements (MOU/MOA)We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The IT Service Desk Support Analyst provides frontline support for incidents and service requests, managing a high volume of tickets while maintaining strong user satisfaction. They apply incident,... More problem, and service management best practices to resolve issues efficiently and prevent recurring problems. The role includes supporting and improving IT processes such as onboarding, offboarding, and change management across the organization. The analyst works independently with business stakeholders, communicating clearly and professionally while delivering reliable technical support. They also collaborate with the IT support team to continuously improve service desk operations and contribute to the team?s long-term growth and maturity.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking to bring on a Python Developer to join a large financial client. In this role you will be responsible for L2/L3 technical support, resolving and maintaining application... More governance, and development operations (DEV OPS). Key responsibilities of the job include ensuring user onboarding, resolving functional, non-functional and compliance issues, and provide technical solutions working closely with business users, development teams, business analyst, and product management. Job expectations include an extensive knowledge of development and testing practices common to the industry and design and architectural patterns for distributed computing utilizing Spark. This includes a solid foundation in Python application development, SQL, and Linux operating systems and administration. Strong communication skills are a must and to be able to articulate at various levels about technical details. Strong analytical skills to debug user issues within a reasonable timeframe.Responsibilities:? Provide L2/L3 to support to users and application production support team.? Strong foundation Python-based applications and scripts. Be capable of debugging and writing clean, efficient, and well-documented code.? Debug and troubleshoot software and platform issues from Python, Oracle, Spark, Spectrum Grid, Hadoop/Hive.? Develop solutions to automate repetitive tasks and workflows using Python and shell scripts within virtual environment.? Foundation in Linux servers and systems, and networking.? Perform application governance resolutions, upgrades, routine system monitoring, performance analysis, disaster recovery, and troubleshooting.? Ensure system security and compliance in line with BOA best practices and application governance.? Deploy code to our development, QA, Staging and Production servers using our continuous integration and deployment pipeline platform.? Quickly grasp new services/functions and add new test cases to the test suite to continuously improve our quality assurance bar.? Work closely with cross-functional teams to understand requirements and deliver solutions and coordination.? Participate in code reviews and provide constructive feedback.? Collaborate with Business Users, Management, and Developers.? Streamline operations and process and resolve issues.? Document code, systems configurations, process, and procedures.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a qualified Data Architect in support of one of our federal clients in Hampton, VA. They will be supporting the data side of military operations. The day-to-day will... More include:Serve as the data architecture SME, working closely with customers, data scientists, and data governance teams to shape data strategy and solutions.Gather and translate business and mission requirements into scalable data architectures, explaining technical concepts clearly to non-technical stakeholders.Design data models, data flows, and integration patterns, supporting data migration, ETL pipelines, and streaming workflows across structured and unstructured data.Integrate and fuse ISR datasets (sensor, signal, imagery) into secure, resilient pipelines that support real-time and operational analytics.Perform exploratory data analysis and automate data processes, using tools like Python to improve efficiency and enable higher-value analyst work.Stay current on AI/ML and data architecture trends, continuously assessing how emerging technologies can enhance mission-aligned data solutions.Compensation: $62/hr. to $67/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

As a Reliability Analyst, you will play a crucial role in ensuring the reliability and efficiency of our systems and equipment through proactive monitoring, analysis, and optimization... More strategies.Essential Duties and Responsibilities: ? Perform regular inspections, assessments, and analyses of equipment and systems to identify potential failures, defects, or inefficiencies.? Utilize advanced nondestructive testing techniques and tools to evaluate the integrity and performance of critical components.? Interpret data from various condition monitoring sources such as vibration analysis, thermography, oil analysis, and ultrasonic testing to assess equipment health and predict potential failures.? Collaborate with cross-functional teams to develop and implement reliability-centered maintenance (RCM) strategies.? Generate reports summarizing findings, recommendations, and corrective actions to optimize equipment reliability and performance.? Participate in root cause analysis investigations to identify underlying factors contributing to equipment failures or degradation.? Contribute to the development and refinement of predictive maintenance programs to enhance asset reliability and minimize downtime.? Stay informed about industry best practices, advancements in condition monitoring technologies, and regulatory requirements to continuously improve reliability practices.? Provide technical guidance and support to maintenance and operations teams to ensure effective implementation of reliability initiatives.? Foster a culture of reliability excellence by promoting proactive maintenance practices and knowledge sharing across the organization Knowledge, Experience and Skill Requirements ? Proficiency in utilizing condition monitoring tools and software for data collection, analysis, and reporting.? Strong analytical skills with the ability to interpret complex data sets and make data-driven recommendations.? Excellent communication skills with the ability to effectively convey technical information to diverse audiences.? Demonstrated ability to work independently and collaboratively in a fast-paced environment.? Proven track record of problem-solving and continuous improvement initiatives.? Adherence to safety protocols and best practices in all aspects of work.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a remote FinOps Coordinator/Analyst who will partner closely with application, engineering, and business teams to drive financial accountability and optimization across... More cloud environments. This role focuses on communication, analysis, and guidance rather than hands-on coding. On a daily basis, the individual will track cloud usage and spend, analyze cost trends, and help teams understand where their cloud costs are coming from and why. They will meet regularly with application teams to review usage patterns, provide visibility into spend, and recommend opportunities for optimization and cost savings. The role will also support budgeting, forecasting, and chargeback/showback efforts, ensuring costs are accurately allocated and understood. In addition, the FinOps Coordinator/Analyst will help define and reinforce FinOps best practices, assist with governance and tagging standards, and act as a trusted advisor to teams on making cost-aware technical and architectural decisions in the cloud.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Release Coordinator to support the day-to-day operations of the Engineering & Platform Resiliency Program at one of the Big Five banks on a 6-month contract. This role... More serves as the central point of coordination for resiliency intake, backlog management, and remediation tracking, while supporting both technical teams and governance stakeholders. The Resiliency Coordinator will assess incoming requests to ensure clear problem statements, articulated impact, and defined desired outcomes, applying a strong technical and operational lens to validate completeness and readiness before items move forward.Day to day, this individual will manage intake and triage activities, maintain backlog hygiene in Jira, coordinate stakeholder follow-ups, and prepare accurate inputs for working committees and governance forums. Once initiatives are approved, they will support remediation planning, coordination, and progress tracking, helping move work from intake through execution. The role also supports reporting and trend analysis to help tell the resiliency story (e.g., volume, themes, and time to resolution), while maintaining consistent documentation and processes in Confluence. Success in this role requires the ability to digest complex technical information, translate it into clear non-technical language, prioritize effectively, and operate across incident, problem, change, and service management concepts within an ITIL-aligned environment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global's client is a top IP Law Firm and is seeking a Practice Innovation Project Manager to partner with the Senior Practice Innovation Manager to design, build, and maintain AI-augmented... More workflows that enhance the firm?s intellectual property practice. This hands-on role focuses on two primary areas: (1) developing and configuring AI tools, skills, and prompts that attorneys and staff can use in their daily work, and (2) providing first line support to users across the firm in the effective use of generative AI platforms, including prompt engineering, workflow design, and quality assurance of AI outputs.The Practice Innovation Project Manager serves as a day-to-day resource for attorneys and business professionals who are exploring or actively using AI tools in patent preparation, patent prosecution, patent litigation, prior art searching, legal operations, and administrative functions.This position requires a combination of technical fluency with AI platforms, strong communication skills, and the ability to translate attorney needs into practical, reliable AI-assisted workflows. The Practice Innovation Project Manager works collaboratively with other members of the Information Technology department, including Application Development and Security, Infrastructure, the Help Desk and Systems Data, to ensure that AI workflows integrate with the firm?s broader technology platform. ESSENTIAL FUNCTIONS:Workflow Design and AI Support (Proactive)Identifies workflow inefficiencies across practice areas, designs and implements AI-augmented solutions, including reusable project structures, custom instructions, prompt templates, and multi-step workflows tailored to specific legal tasks.Converts processes into structured AI-assisted workflows by observing current practices, identifying opportunities for AI augmentation, and developing step-by-step approaches that integrate AI tools into existing processes.Runs pilots and structured experiments to test new tools and approaches before broader rollout, documenting results and providing recommendations on tool capabilities, limitations, and fit with firm needs.Supports the development and maintenance of the firm?s AI use-case library by documenting successful workflows, cataloging prompt templates, and tracking which tools and approaches are most effective for different types of legal tasks.Stays current with developments in generative AI platforms, prompt engineering methodologies, and legal technology tools to continuously improve the quality and efficiency of AI-assisted workflows.Training and User Enablement (Proactive)Provides hands-on training to firm employees on the effective and proper use of generative AI tools, including prompt engineering techniques, strategies for minimizing inaccuracies, and best practices for reviewing and verifying AI outputs.Creates, updates and maintains training materials, user guides, tip sheets, and recorded demonstrations that enable firm personnel to adopt and improve their use of AI tools independently.Assists with firm-wide AI initiatives, including leading and supporting presentations, demonstrations, and training sessions.Practitioner Support and Triage (Reactive)Receives, triages, and acts on practitioner requests related to AI tools and workflow support, handling straightforward requests independently and escalating complex or ambiguous issues with context and a recommendation.Provides responsive troubleshooting support for attorneys and staff who encounter issues when using AI tools, coordinating with the appropriate parties as needed.Monitors AI tool usage patterns, gathers user feedback to analyze, and identifies recurring pain points and opportunities to improve existing workflows.Gathers, parses and documents practitioner and business needs as actionable requirements for the broader innovation and IT teams.Compliance and GovernanceWorks with Information Security, Legal Operations and various internal stakeholders to ensure that AI workflows comply with client consent requirements, data confidentiality obligations, and the firm?s AI usage policies.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less