Job Search Results for Remote

Senior Manager, IT Service Delivery ? Field Operations

The Sr. Manager, IT Field Operations manages a national team of onsite IT resources at ITSM practices, handling escalations from the Service Desk, coordinating onsite field support, supplemental... More field support vendor management, and partnering with key stakeholders to advance IT projects and initiatives. As a technical leader overseeing both individual contributors and people managers, this resource will help ensure our onsite and field support teams operate at a high level and consistently advance the broader goals of our IT Support Model. The role will be 80% people management and 20% hands on technical. It will be managing a team of 20 resources located at various practices as Site Managers and Tier 2 support. Travel will be heavier up front as you get acclimated with the team. ? Reports to Director, IT Service Delivery; adhering to all Service Delivery processes and procedures. ? Supervise day-to-day performance of onsite practice IT Support resources, providing guidance, coaching, and support to drive accountability and excellence. ? Act as the primary escalation point for complex IT issues requiring onsite intervention, collaborating closely with the Service Desk team. ? Consistently keeps the customer experience at the center of process creation, team leadership, and day-to-day operations. ? Manage third-party vendor relationships to supplement onsite support where needed, including contract negotiation and performance monitoring. ? Coordinate with the end user computing team to ensure onsite resource cooperation in desktop lifecycle management schedules and standards. ? Work with vCIO and other stakeholders to align onsite activities with Practice IT roadmaps and organizational objectives. ? Establish and monitor KPIs and SLAs for field operations, consistently seeking improvements in service delivery and process efficiency. ? Develop, implement, and enforce policies and procedures for onsite IT support and incident management that address practice nuances, while still following larger service delivery processes. ? Ensure physical installation, configuration, and troubleshooting of physical technologies devices and various IT hardware at each location. ? Oversee onboarding and offboarding processes for onsite IT staff, including training, performance assessments, and career development. ? Maintain effective communication channels between the field team, internal IT leadership, and practice stakeholders. ? Ensure compliance with security, privacy, and regulatory requirements for IT operations in the field. ? Coordinate logistics for IT equipment shipments, moves, and installations as practices open, close, or relocate. ? Drive a culture of customer service, continuous improvement, and operational excellence within the field team. ? Other duties as assigned to help drive our mission of improving the lives of everyone living with cancer.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Epic Principal Trainer - eLearning & Epic MST Specialist

Job Description:Insight Global is seeking an Epic Principal Trainer?level eLearning & MST Specialist to support a large healthcare system?s Epic Training initiatives during multiple high-visibility... More implementations. This consultant will play a critical role in hands-on MST build and the development of high-quality eLearning and training materials tied directly to patient build efforts. The initial focus will be a fast-approaching Compass Rose go-live, followed by Rehab and Behavioral Health implementations throughout the year. This is an urgent, project-based role ideal for a certified Epic Principal Trainer who can quickly translate Epic content into effective learning experiences and thrive in a deadline-driven environment.Day-to-Day:? Build, load, and maintain Epic MST training environments? Perform MST builds and rebuilds using Epic cookbooks and provided scripts? Develop and update eLearning modules, exercise guides, and supplemental training materials? Translate Epic workflows and patient build requirements into effective training content? Support Epic training initiatives with initial focus on Compass Rose, followed by Rehab and Behavioral Health? Collaborate closely with the UMMS Epic Training Team and key stakeholders? Support go-live readiness for Compass Rose (go-live June 22) and downstream implementationsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Hospital Collector

An employer is looking for a hospital collector in the Los Angeles, CA area. This person will be responsible for the reimbursement of claims from various insurance companies - with a focus on Blue... More Cross accounts. Must have strong knowledge of contracts and have knowledge of current regulatory requirements to ensure prompt and accurate reimbursement.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insurance Verification Specialist

Interviews each patient or representative in order to obtain complete and accurate demographic. Financial and insurance information and accurately enters all patient information into the registration... More system.Reads physicians orders to determine services requested and to assure order validity.Obtains new medical record numbers for all new patients.Obtains all necessary signatures and is knowledgeable regarding any special forms that may be required by patients third-party payor.Documents thorough explanatory notes on patient accounts, concerning any non-routine circumstances clarifying special billing processes.Re-verifies all information at time of registration process.Understands and applies company philosophy and objectives and Rehab and PAS policies and procedures, as related to assigned duties. Understands the outpatient registration processes. Works with IT/ EMR on troubleshooting Registration interface errors.Maintains a working knowledge of the process to verify insurance coverage and benefits. Assist in verifying benefits as needed and all patients end of year. Professional and knowledgeable communication to patient regarding benefits. Completes all revenue collection efforts according to company and PAS policy.Contacts patients prior to initial visit to discuss co-pay and/or self-pay arrangements.Collects the co-pay amount at each visit and provides a receipt to the patient.Balances collection log and receipts at end of each businessWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

PB Invasive Surgical Coder

Insight Global is seeking a professional coder to join a large regional health system in North Florida. This role focuses on pro-fee coding for adult cardiology, with responsibilities centered around... More coding work queues for cardiac procedures, diagnostic testing, and E&M services, including face-to-face encounters. The coder will support all cardiology and cardiac specialty?related services, working 100% within Epic. The position offers flexibility in workload selection, allowing the coder to choose between reviewing the most recent or older dates of serviceWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Quality Director

About the Role We are seeking an experienced and driven Quality Director to lead and scale our quality organization. This is a high-impact leadership role responsible for building a world-class... More quality program across our PCB manufacturing operations and global supplier network ? from establishing robust processes and ensuring regulatory compliance to overseeing the quality of offshore manufacturing partners and developing a high-performing team. You will report to senior leadership and serve as the internal champion for quality across all functions.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Sr. Remediation Engineer

Insight Global is looking for a Sr. Civil Remediation Engineer to sit fully remote. This person will be helping to work on efforts for various projects or BD efforts. They will need to feel... More comfortable managing staff, providing cost estimation, writing proposals, etc. Daily job duties will include the below:? Technical leadership for hazardous waste remediation under CERCLA and RCRA programs throughout the project life cycle, focusing on exit strategy and remedy implementation and completion. ? Subject matter expertise (SME) in one or more specific areas of remedial engineering, geology, or chemistry (e.g., site optimization, vapor intrusion/vapor migration, critical process analysis, risk and exposure assessment, HRSC, biological processes, PFAS, treatment system upgrades, and technology advancements, etc.). ? Demonstration of SME for the analysis, design, installation, and operation of treatment strategies for waste materials in soil, groundwater, air, sediment, drinking water, and providing engineering and scientific expertise to protect human health and the environment. ? Provide definitive knowledge of site investigation and remediation technology, HRSC technology providers and services, products, vendors, subcontractors, lab scale/bench scale testing firms, and other subcontractors, consultants, and team partners to create robust teams for complex problems. ? Ability to understand and drive Risk Management for remediation strategies, including development of Risk Registers, Risk Monitoring Plans, contingent activities, and Contingency Plans. ? Provide overall site management for both proposed and existing sites, including development of technical remediation approach, cost estimation, schedule development, identification of critical milestones, planning, reporting, and formal project management. ? Provide input and develop written technical reports for delivery to clients, perform quality control reviews, and maintain deliverables of high quality to meet internal and client requirements. ? Independently manage tasks and work with other Project/Program Managers on various environmental projects. ? Provide direction, instruction, training, and leadership to support staff as a mentor for your work/sites. ? Perform background research, gather information, and interpret laboratory and field data to support technical activities. Evaluate data reports and draw comparison of results with similar analysis. ? Attend site visits, observe, and evaluate client programs and activities. ? Follow organization policies and systems for purchasing, procurement, project management and reporting, business development, and marketing, and project financial status reporting to management. ? Remain highly cognizant of environmental regulations and new requirements in the U.S. ? Interact with clients and regulatory agencies as needed to support site work. Compensation: $140K to $160K per year annual salary.Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role includes healthcare insurance offerings and paid leave as provided by applicable law.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

L2/L3 IT Ops Support Specialist - INTL- INDIA

Insight Global is seeking a senior Level III It Operational Support Specialist to join a multinational professional services consulting firm. The successful candidate will support acquired... More professionals from various global M&As. As a part of the IT Mergers & Acquisitions Operations team, the globally distributed group of IT specialists spanning multiple disciplines, including server, storage, backup, network, and security. The team is responsible for assessing the IT infrastructure of newly acquired organizations, addressing identified gaps, and supporting remediation efforts. In addition, the team provides operational support during the transition and integration phases, ensuring stability and continuity of services until the environment is fully integrated into steady-state operations.Insight Global is looking to hire an experienced IT Operational Support Specialist, to handle IT operational and migration project support within its IT Mergers & Acquisitions Operations. This position has both internal (M&A Operations) and external (Acquisitions/Vendors) facing component. Qualified candidates must have a proven enterprise level L2/L3 background in handling incidents and request focused on enterprise compute (server, storage, backup, VDI), end-user compute (workstation, identity, SharePoint, Teams), application (engineering, business and productivity), cyber security. As a global company, it operates and acquires organization around the world. Candidates for this position must be capable of managing multiple projects simultaneously, demonstrating flexibility and adaptability in a dynamic environment. Team members are expected to support a range of responsibilities associated with IT Operations and Mergers & Acquisitions, ensuring that all tasks are performed in accordance with WSP?s established standards and values. IT Service Operations: o Provide Level 2 / Level 3 operational support for infrastructure, applications, and end-user services within newly acquired organizations during integration phase. o Ensure service stability, availability, and continuity from acquisition close through handover to steady-state IT operations ? Incident & Request Response o Own and resolve incidents and service requests in teams ServiceNow resolver groups in accordance with defined SLAs and ticket-handling policies. o Perform triage, impact assessment, root cause analysis, resolution, escalation, and communication until closure o Provide technical assistance and hands-on support for WSPs M&As including but not limited with issues concerning workstations, servers, accounts, access privileges and other items within team?s scope. o Act as a point of contact during critical incidents, ensuring effective communication across operational teams, M&A IT teams and stakeholders. Governance Documentation & Compliance Integration Ops support This role sits remote Canada-wide. We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Sr. Quality Systems Engineer

The Team:?The Global Quality Systems Team manages quality systems across Mattel. The team is responsible for organizational change management, training, system administration, system development, and... More user support. The team works with leaders in the Quality, Safety, Regulations, and Compliance organization to ensure that all quality systems are meeting key objectives. The objectives are to ensure systems are being fully adopted, processes are aligned, and users are supported across Mattel. These objectives help to ensure that Mattel develops, manufactures, and ships quality products which are safe and regulatory compliant. This team is developing as Mattel embarks on a path of digital transformation for the Global Quality, Trust & Impact.You will have a significant impact on the digital transformation for the Global Quality, Trust & Impact.Description:Mattel is currently seeking a remote position for a Sr. Quality System Engineer, you will support and enhance the electronic Certificate of Conformance (eCOC) process required for products imported into the United States. This position reports to the Solutions Architect of Global Quality Systems.You will serve as the subject matter expert for all COC-related topics, partnering closely with IT, Quality, Regulatory, laboratories, and retailers. You will play a central role in ensuring that Mattel?s eCOC process supports compliance with Consumer Product Safety Commission (CPSC) and U.S. Customs and Border Protection (CBP) requirements, including filings through Automated Commercial Environment (ACE) and the CPSC eFiling Portal.You will translate business and regulatory requirements into clear technical direction, support system enhancements, and ensure a seamless experience for both internal teams and external retail partners.Day to Day: ? Act as the global subject matter expert for Certificate of Conformance (COC) processes related to U.S. imports.? Own and continuously improve the end-to-end eCOC workflow, including integrations across Laboratory Information Management System (LIMS), Google Big Query (GBQ), and Veeva.? Partner with IT to define business and system requirements for enhancements impacting COC generation, metadata, test report management, and CSV full message set creation.? Ensure alignment of system functionality with CPSC Portal and CBP ACE eFiling requirements.? Collaborate with laboratories to ensure test reports and supporting documentation are accurately generated and transmitted through the system landscape.? Support retailers performing direct import by gathering their eFiling requirements, providing guidance on CSV file creation, and troubleshooting submission issues.? Lead business-side project management activities for system implementations, upgrades, and regulatory-driven changes.? Oversee configuration, testing, validation, and user acceptance testing for eCOC-related system updates.? Support the Organizational Change Management and training team ensuring training are developed and delivered to internal and external users to understand how to download test reports, generate COCs, and create compliant CSV files.? Monitor regulatory updates and proactively assess impacts to systems and processes.? Serve as the escalation point for complex COC, test report, and importer-of-record issues.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Field Applications Engineer

Our customer is seeking a Field Application Engineer to support their sales organization. The Field Application Engineer will support Transector and Polyphaser solutions. Candidates will possess... More extensive knowledge of surge protection (AC, DC, RF, & Data products) and a power background, a plus. The ideal candidate will have experience with technical sales support, working with engineers, product line managers, and program managers. The candidate must have experience working with various customer influencers to support the business development sales team in winning new business. All potential candidates must have strong networking skills, technical presentation experience, up-to-date knowledge of industry standards (UL, IEEE, IEC, etc.), and a proven track record of customer support. General Duties and Responsibilities?Collaborate effectively with customers on new projects to understand their needs, to find the right solution, and support product innovation for surge protection (AC, DC, RF, & Data products), EMI/EMP, and AC power products. ?Bridge the technical gap between sales and the customer?s engineering groups/product line managers to communicate product needs to internal stakeholders from engineering, manufacturing, and product line managers. ?Support Sales in the acquisition of new customers and the ongoing needs of existing customers. ?Support regular customer engagement via video, phone, email, face-to-face, and live web chat ?Providing remote and on-site support ranging from installation to troubleshooting.?Resolve customer issues, questions, and complaints professionally and collaboratively. ?Supporting a dynamic sales team in existing sales and new business opportunities to meet brand budget and exceed revenue goals.?Support trade shows, be involved in key organizations/groups, and give customer-facing presentations on various topics to educate our customers. ?Provide quarterly updates on key market trends for products, OEM architecture, and competitor product releases.oIdentify customer and competitor trends and provide technical feedback to marketing and product groups. ?Support new product development process by gathering technical specs and business cases to create new product requests. ?Other duties as assigned.This role pays between $100-120K Annually + annual bonus potentialWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less