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Feb 25, 2026

Richmond, VA

|

Managerial / Professional

|

Perm

|

$165k - $185k (estimate)

{"JobID":499524,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-77.46,"Longitude":37.55,"Distance":null},"State":"Virginia","Zip":"23220","ReferenceID":"DGO-0fb7f05d-2fff-4b5b-bf11-133cd7aa27ab","PostedDate":"\/Date(1772050543000)\/","Description":"Insight Global is seeking an experienced operations leader to join their client in Richmond, VA. Candidates will be responsible for impacting strategic direction, as well as balancing creativity with precision. Day to day operations and responsibilities: Strategy \u0026 Operations ? Partner with the CEO and board members to set and execute long-term strategic goals.? Lead daily operations across departments, maintaining standard practices.? Create and enhance systems that improve collaboration and delivery.? Transition strategy into actionable plans.? Financial Oversight? Oversee financial strategy, budgeting, forecasting, and coordinating with the VP of Finance? Oversee project costs and departmental budgets.? Ensure organizational financial discipline and cost efficiency.? People \u0026 Culture? Oversee HR, recruiting, and professional development programs.? Maintain a positive, creative culture that supports collaboration, accountability and innovation.? Oversee benefits, performance reviews, and maintain compliance with employment policies and regulations.? Business Systems \u0026 Growth? Lead optimization of agency tools, systems and technologies.? Manage vendor relationships, leases, and operational logistics across multiple office locations.? Support new business processes and client onboarding system integrations.? Drive continuous improvement in efficiency, data-driven decision-making, and resource allocation.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"COO- Chief Operating Officer","City":"Richmond","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 8-10 years of experience within an advertisement agency environment.- A strong understanding of finance and operational costs- Proven and measurable experience impacting operations through continuous improvement changes.- Experience managing over 20 direct reports across multiple lines of business.- Ability to implement strategic changes at an operational level- Measuring actionable items against long term and short term KPI\u0027s.","Skills":"- Masters or Bachelors in Business, Finance, or Management- Exposure to high impact consulting, and making decisions that significantly impact the organization.","Industry":"Managerial / Professional","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":185000.0000,"SalaryLow":165000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is seeking an experienced operations leader to join their client in Richmond, VA. Candidates will be responsible for impacting strategic direction, as well as balancing creativity with... precision. Day to day operations and responsibilities: Strategy & Operations ? Partner with the CEO and board members to set and execute long-term strategic goals.? Lead daily operations across departments, maintaining standard practices.? Create and enhance systems that improve collaboration and delivery.? Transition strategy into actionable plans.? Financial Oversight? Oversee financial strategy, budgeting, forecasting, and coordinating with the VP of Finance? Oversee project costs and departmental budgets.? Ensure organizational financial discipline and cost efficiency.? People & Culture? Oversee HR, recruiting, and professional development programs.? Maintain a positive, creative culture that supports collaboration, accountability and innovation.? Oversee benefits, performance reviews, and maintain compliance with employment policies and regulations.? Business Systems & Growth? Lead optimization of agency tools, systems and technologies.? Manage vendor relationships, leases, and operational logistics across multiple office locations.? Support new business processes and client onboarding system integrations.? Drive continuous improvement in efficiency, data-driven decision-making, and resource allocation.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Jan 27, 2026

Providence, VA

|

Managerial / Professional

|

Perm

|

$140k - $150k (estimate)

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This role serves as the senior delivery executive for the firm, owning delivery outcomes from contract award through execution and closeout, while ensuring exceptional customer satisfaction, strong CPARS performance, and scalable operational rigor.The Director oversees all Project Managers and Program Managers, establishes and enforces disciplined delivery standards, serves as the senior escalation authority for delivery, contractual, personnel, and performance issues, and represents the firm with credibility and authority to government stakeholders. This role partners closely with executive leadership to ensure delivery excellence directly supports organizational growth, recompetes, and expansion within existing agencies.Key Responsibilities:Portfolio Delivery Ownership?Own delivery performance across all active federal contracts, ensuring scope, schedule, quality, staffing, and performance commitments are consistently met or exceeded.?Maintain executive-level visibility into portfolio health, including risks, issues, financial performance, staffing stability, and customer sentiment. Contract Execution \u0026 Compliance?Ensure contracts are executed in accordance with contract terms, labor categories, pricing structures, and performance requirements across FFP, T\u0026M, and Cost-Plus environments. ?Partner with contracts leadership to manage modifications, option exercises, scope changes, and performance-related discussions with government stakeholders. Customer Relationship Management \u0026 CPARS Excellence?Act as a senior client-facing leader, engaging directly with CORs, COs, and government program leadership. ?Proactively manage performance to support Excellent or Very Good CPARS outcomes.People Leadership \u0026 Accountability?Directly manage Project Managers and Program Managers; set clear expectations, performance goals, and accountability standards.?Recruit, develop, coach, and retain high-performing delivery leaders; address performance issues decisively when expectations are not met.Operational Excellence, Governance \u0026 Quality Management?Ensure delivery execution aligns with the organization?s established quality management, process maturity, and information protection frameworks, including CMMI and ISO standards.?Lead consistent application of certified processes across all programs, reinforcing disciplined planning, execution, measurement, and continuous improvement.Organic Growth \u0026 Recompete Support?Support organic growth within existing agencies by identifying expansion opportunities and delivery-driven value.?Contribute delivery insights to proposals, including staffing strategies, management approaches, transition plans, and risk mitigation.Executive \u0026 Cross-Functional Leadership?Provide regular delivery briefings to executive leadership highlighting risks, trends, and recommended actions.?Serve as the executive delegate for delivery matters, representing the firm with professionalism and sound judgment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Director of Client Delivery","City":"Providence","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?10+ years of progressive experience leading federal project and program delivery.?Demonstrated success overseeing multiple concurrent federal contracts.?Strong expertise in DoD and civilian agency environments.?Deep understanding of FFP, T\u0026M, and Cost-Plus contract execution.?Executive presence and strong client-facing communication skills.","Skills":"?PMP, PgMP, or equivalent certification.?Experience operating within CMMI and ISO-aligned delivery organizations.?Familiarity with federal information protection and compliance environments, including CMMC.","Industry":"Managerial / Professional","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":150000.0000,"SalaryLow":140000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

The Director of Client Delivery is accountable for the end-to-end execution, performance, and overall health of the company?s federal contract portfolio across DoD and civilian agencies. This role... serves as the senior delivery executive for the firm, owning delivery outcomes from contract award through execution and closeout, while ensuring exceptional customer satisfaction, strong CPARS performance, and scalable operational rigor.The Director oversees all Project Managers and Program Managers, establishes and enforces disciplined delivery standards, serves as the senior escalation authority for delivery, contractual, personnel, and performance issues, and represents the firm with credibility and authority to government stakeholders. This role partners closely with executive leadership to ensure delivery excellence directly supports organizational growth, recompetes, and expansion within existing agencies.Key Responsibilities:Portfolio Delivery Ownership?Own delivery performance across all active federal contracts, ensuring scope, schedule, quality, staffing, and performance commitments are consistently met or exceeded.?Maintain executive-level visibility into portfolio health, including risks, issues, financial performance, staffing stability, and customer sentiment. Contract Execution & Compliance?Ensure contracts are executed in accordance with contract terms, labor categories, pricing structures, and performance requirements across FFP, T&M, and Cost-Plus environments. ?Partner with contracts leadership to manage modifications, option exercises, scope changes, and performance-related discussions with government stakeholders. Customer Relationship Management & CPARS Excellence?Act as a senior client-facing leader, engaging directly with CORs, COs, and government program leadership. ?Proactively manage performance to support Excellent or Very Good CPARS outcomes.People Leadership & Accountability?Directly manage Project Managers and Program Managers; set clear expectations, performance goals, and accountability standards.?Recruit, develop, coach, and retain high-performing delivery leaders; address performance issues decisively when expectations are not met.Operational Excellence, Governance & Quality Management?Ensure delivery execution aligns with the organization?s established quality management, process maturity, and information protection frameworks, including CMMI and ISO standards.?Lead consistent application of certified processes across all programs, reinforcing disciplined planning, execution, measurement, and continuous improvement.Organic Growth & Recompete Support?Support organic growth within existing agencies by identifying expansion opportunities and delivery-driven value.?Contribute delivery insights to proposals, including staffing strategies, management approaches, transition plans, and risk mitigation.Executive & Cross-Functional Leadership?Provide regular delivery briefings to executive leadership highlighting risks, trends, and recommended actions.?Serve as the executive delegate for delivery matters, representing the firm with professionalism and sound judgment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Apr 01, 2026

Dallas, TX

|

Telecom / PBX / Cable Technician

|

Perm

|

$165k - $185k (estimate)

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Our client is seeking a P&L-minded Director of ISP Infrastructure to launch and scale their data center ISP program in the Dallas/Ft. Worth market. This role operates at a senior manager /... branch-leader level, with full accountability for local market performance, project financials, and team build-out.The Director will partner closely with the VP on market strategy and growth, with an initial focus on business development until work is secured, followed by full ownership of delivery execution as projects ramp.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Mar 12, 2026

Buffalo, NY

|

Sales

|

Perm

|

$75k - $105k (estimate)

{"JobID":506069,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-78.85,"Longitude":42.88,"Distance":null},"State":"New York","Zip":"14225","ReferenceID":"NAS-9a4f8a72-de55-4af0-aa96-c86756bfbee0","PostedDate":"\/Date(1773348452000)\/","Description":"Insight Global is looking for a full-time, enthusiastic, results driven and forward-thinking Account Executive to join our amazing culture. In this role, you will cultivate new relationships, gaining an understanding of our customers? needs while securing sales opportunities. As an Account Executive, you are a part of a dynamic sales team that allows you to grow as Convergint grows.Convergint\u0027s greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers.Account Development: Responsible for selling to dedicated accounts, the continuum of physical security integration services, cyber, maintenance programs, managed services and transformational services as needed to increase customer lifetime value, profitability and inoculate competitive threats.Develop Pipeline: Work with real decision makers to assess need, gain agreement on a business case, why we are uniquely qualified, and a decision time frame. Expected results: Pipeline is 3:1 over target.Proposal Construction: Leading the sales pursuit team to construct winning proposals. Expected Results: Proposals include the quote, business case and why we are uniquely qualified.Presenting \u0026 Closing: Present proposals to the decision makers while managing objections related to timing, price, and competition. Expected Results: Final negotiations lead to go or no go decisions timely.Market Focus: Identify and develop pipeline specific to assigned market(s). Markets include global accounts, utilities, financial/banking, healthcare, data centers, federal, state, and local governments, K-12 \u0026 higher education. Expected results: Pipeline reflects opportunities in assigned market(s).Collaborate with Subject Matter Experts: Collaborate with designers/estimators, sales engineers, subject matter experts, program/project managers, and partners as needed to create and deliver winning proposals. Expected results: Business case and technical solution result in winning proposals.Perform other duties and responsibilities as requested or required.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Account Executive","City":"Buffalo","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Education: College degree, trade school or equivalent experienceMinimum Experience: 1-3 years sales or equivalent","Skills":"Strong affinity for problem solving.Desire to learn, understand, and apply solutions to customer challenges.Ability to build customer confidence and cultivate business relationships.Proactively source sales \u0026 service opportunities.Ability to adapt to business changes with the ability to influence others.Basic skills in Microsoft Office.Strong presentation and communication skills.","Industry":"Sales","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":105000.0000,"SalaryLow":75000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is looking for a full-time, enthusiastic, results driven and forward-thinking Account Executive to join our amazing culture. In this role, you will cultivate new relationships,... gaining an understanding of our customers? needs while securing sales opportunities. As an Account Executive, you are a part of a dynamic sales team that allows you to grow as Convergint grows.Convergint's greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers.Account Development: Responsible for selling to dedicated accounts, the continuum of physical security integration services, cyber, maintenance programs, managed services and transformational services as needed to increase customer lifetime value, profitability and inoculate competitive threats.Develop Pipeline: Work with real decision makers to assess need, gain agreement on a business case, why we are uniquely qualified, and a decision time frame. Expected results: Pipeline is 3:1 over target.Proposal Construction: Leading the sales pursuit team to construct winning proposals. Expected Results: Proposals include the quote, business case and why we are uniquely qualified.Presenting & Closing: Present proposals to the decision makers while managing objections related to timing, price, and competition. Expected Results: Final negotiations lead to go or no go decisions timely.Market Focus: Identify and develop pipeline specific to assigned market(s). Markets include global accounts, utilities, financial/banking, healthcare, data centers, federal, state, and local governments, K-12 & higher education. Expected results: Pipeline reflects opportunities in assigned market(s).Collaborate with Subject Matter Experts: Collaborate with designers/estimators, sales engineers, subject matter experts, program/project managers, and partners as needed to create and deliver winning proposals. Expected results: Business case and technical solution result in winning proposals.Perform other duties and responsibilities as requested or required.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Mar 18, 2026

New York, NY

|

Purchasing

|

Perm

|

$87k - $100k (estimate)

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Insight Global is seeking a Capital Sourcing Specialist tosupport one of the largest academic medical centers in New York. This role manages the full lifecycle of capital sourcing and contracting... activities, from request intake through execution, while serving as the primary sourcing point of accountability throughout each capital project. The Specialist partners closely with internal teams including Data Management, Purchasing, Clinical Supply Chain, Planning & Operations, and Value Analysis, as well asexternal stakeholders such as Clinical Engineering and Real Estate Development & Facilities. Working under general direction from the Sourcing Manager, this individual leads supplier negotiations, performs detailed contract review Insight Global is seeking a Capital Sourcing Specialist to support one of the largest academic medical centers in New York. This role manages the full lifecycle of capital sourcing and contracting activities, from request intake through execution, while serving as the primary sourcing point of accountability throughout each capital project. The Specialist partners closely with internal teams including Data Management, Purchasing, Clinical Supply Chain, Planning & Operations, and Value Analysis, as well as external stakeholders such as Clinical Engineering and Real Estate Development & Facilities. Working under general direction from the Sourcing Manager, this individual leads supplier negotiations, performs detailed contract review and redlining, analyzes terms and conditions, identifies cost-savings and strategic sourcing opportunities, maintains contract governance tools, supports RFPs, and drives process improvements, while also providing guidance to Contract Administrators and ensuring strong stakeholder alignment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Mar 30, 2026

Washington, DC

|

Service Delivery Exec

|

Perm

|

$120k - $160k (estimate)

{"JobID":512548,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-77.03,"Longitude":38.89,"Distance":null},"State":"District Of Columbia","Zip":"20036","ReferenceID":"ATL-694f936e-d60b-428b-afa4-ca79ec5c7c98","PostedDate":"\/Date(1774885194000)\/","Description":"The IT Service Delivery Supervisor is a critical leadership role within the IT organization, responsible for overseeing the delivery of high-quality IT services and support to end users across multiple locations. This position manages service support and delivery processes, leads a team of IT professionals, and acts as a key liaison between IT and business stakeholders. The role requires strong leadership, advanced technical skills, and a passion for service improvement, with a focus on operational excellence, customer satisfaction, and continuous process enhancement. This is a hybrid position based out of our Washington, DC office.Key Responsibilities: Service Leadership \u0026 Team Management ? Lead, coach, and mentor IT Service Delivery teams, specifically IT Specialists in the AMERS region.? Assist in setting \u0026 supporting the direction and culture of the Service Delivery team. manage performance expectations and conduct regular one-on-ones and coaching sessions.? Oversee onboarding/offboarding, training, and professional development for IT staff.? Act as the escalation point for major incidents and sensitive issues, ensuring effective resolution and communication.? Foster a collaborative environment, working with multinational teams across time zones. Service Delivery \u0026 Operational Excellence ? Maintain high-performing service support functions (tier 1, tier 2, VIP support) across offices.? Own and manage Incident, Request, and Escalation processes, ensuring SLAs and KPIs are met across the Service Delivery team.? Drive operational excellence in incident, problem, and request management, following ITIL-based processes.? Monitor dashboards and service tickets to ensure timely and quality resolution.? Lead service review meetings, focusing on performance, service improvements, and quality assurance.? Champion service and support in projects, minimizing service impact and ensuring alignment with business needs.? Coordinate ITSM presence for on-site events and manage IT Health Check programs.? Assist in establishing standards (and adherence) on how Tier 2 Service Delivery operates regardless of location? Ensure a Tier 2 Office IT readiness program exists, effective, is adhered to and is reviewed as part of continuous improvement. Goal being an excellent end-user experience across our offices. Technical Oversight \u0026 Continuous Improvement ? Oversee the deployment, maintenance, and security of hardware and software (Windows, Mac, mobile, virtual environments).? Ensure patching, anti-virus, and backup processes are conducted promptly and effectively.? Ability to oversee and support zero-touch device deployment strategies using Microsoft Intune, ensuring standardized, secure, and scalable laptop provisioning across the organization.? Develop and maintain knowledge articles, drive knowledge sharing, and support quality assurance initiatives.? Analyze and recommend system and process improvements, leveraging ITIL, Six Sigma, or LEAN methodologies.? Work with internal and third-party teams to protect and improve IT services.? Manage Entra ID (Active Directory) and user settings as needed. Stakeholder Engagement \u0026 Communication ? Act as an ambassador for IT, building relationships with other departments and ensuring effective communication on IT matters.? Provide excellent customer service, especially to executive-level clients and VIPs.? Arrange and support meeting room technology, ensuring high availability and user training.? Coordinate project actions with IT leadership, vendors, and clients. Salary: 120-160kWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"IT Service Delivery Supervisor","City":"Washington","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? 5-10 years of IT experience, with progressive responsibility in service delivery, support, and management roles.? Strong knowledge of ITIL processes and experience with process improvement methodologies (ITIL CSI, Six Sigma, LEAN).? Proven leadership and people management skills, including experience leading virtual or multinational teams.? Advanced technical expertise in Windows, Mac, networking, security, and enterprise software (e.g., Microsoft Office 365).? Ability to work under pressure, manage competing priorities, and meet deadlines.Willingness to travel (up to 25%) and support flexible work hours as needed.","Skills":"? ITILv3 or ITIL 4 Foundation, CompTIA A+, Security+, management training. Preferred Attributes ? Experience with ServiceNow or similar ITSM platforms.","Industry":"Service Delivery Exec","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":160000.0000,"SalaryLow":120000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

The IT Service Delivery Supervisor is a critical leadership role within the IT organization, responsible for overseeing the delivery of high-quality IT services and support to end users across... multiple locations. This position manages service support and delivery processes, leads a team of IT professionals, and acts as a key liaison between IT and business stakeholders. The role requires strong leadership, advanced technical skills, and a passion for service improvement, with a focus on operational excellence, customer satisfaction, and continuous process enhancement. This is a hybrid position based out of our Washington, DC office.Key Responsibilities: Service Leadership & Team Management ? Lead, coach, and mentor IT Service Delivery teams, specifically IT Specialists in the AMERS region.? Assist in setting & supporting the direction and culture of the Service Delivery team. manage performance expectations and conduct regular one-on-ones and coaching sessions.? Oversee onboarding/offboarding, training, and professional development for IT staff.? Act as the escalation point for major incidents and sensitive issues, ensuring effective resolution and communication.? Foster a collaborative environment, working with multinational teams across time zones. Service Delivery & Operational Excellence ? Maintain high-performing service support functions (tier 1, tier 2, VIP support) across offices.? Own and manage Incident, Request, and Escalation processes, ensuring SLAs and KPIs are met across the Service Delivery team.? Drive operational excellence in incident, problem, and request management, following ITIL-based processes.? Monitor dashboards and service tickets to ensure timely and quality resolution.? Lead service review meetings, focusing on performance, service improvements, and quality assurance.? Champion service and support in projects, minimizing service impact and ensuring alignment with business needs.? Coordinate ITSM presence for on-site events and manage IT Health Check programs.? Assist in establishing standards (and adherence) on how Tier 2 Service Delivery operates regardless of location? Ensure a Tier 2 Office IT readiness program exists, effective, is adhered to and is reviewed as part of continuous improvement. Goal being an excellent end-user experience across our offices. Technical Oversight & Continuous Improvement ? Oversee the deployment, maintenance, and security of hardware and software (Windows, Mac, mobile, virtual environments).? Ensure patching, anti-virus, and backup processes are conducted promptly and effectively.? Ability to oversee and support zero-touch device deployment strategies using Microsoft Intune, ensuring standardized, secure, and scalable laptop provisioning across the organization.? Develop and maintain knowledge articles, drive knowledge sharing, and support quality assurance initiatives.? Analyze and recommend system and process improvements, leveraging ITIL, Six Sigma, or LEAN methodologies.? Work with internal and third-party teams to protect and improve IT services.? Manage Entra ID (Active Directory) and user settings as needed. Stakeholder Engagement & Communication ? Act as an ambassador for IT, building relationships with other departments and ensuring effective communication on IT matters.? Provide excellent customer service, especially to executive-level clients and VIPs.? Arrange and support meeting room technology, ensuring high availability and user training.? Coordinate project actions with IT leadership, vendors, and clients. Salary: 120-160kWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Mar 12, 2026

Eden Prairie, MN

|

Mechanical Engineering

|

Perm

|

$76k - $95k (estimate)

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Insight Global is hiring a Manufacturing Operations Supervisor within the machine shop to support a standalone, high-mix machining environment. This position requires a leader who has come up through... the machine shop, ideally beginning as a machinist and progressing into supervisory roles. The Supervisor is responsible for day-to-day shop operations, ensuring high-quality output, cost control, and adherence to ISO standards while driving both immediate production needs and ongoing improvement efforts.Key Responsibilities:- Oversee daily operations of the machine shop, assign work, and monitor schedule performance- Implement short-term operational solutions supporting departmental and corporate objectives- Maintain processes to ensure product quality, operational efficiency, and ISO 9001 compliance- Ensure all machining output meets engineering, project-specific, and industry quality requirements- Monitor and control production costs; lead corrective actions and continuous cost-improvement initiatives- Establish and track performance metrics; identify and execute process and quality improvements- Adjust staffing levels based on demand using internal staff, contractors, or direct hiring- Maintain training plans and ensure operators and machinists are fully qualified- Manage performance development, coaching, and employee engagement- Serve as the primary representative of the machine shop and collaborate with internal/external teamsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Feb 18, 2026

Fort Lauderdale, FL

|

Corporate Operations

|

Perm

|

$160k - $170k (estimate)

{"JobID":496485,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-80.13,"Longitude":26.14,"Distance":null},"State":"Florida","Zip":"33301","ReferenceID":"DGW-94bb2f58-4b84-4724-98f9-f3d7a8b58451","PostedDate":"\/Date(1771446687000)\/","Description":"Position OverviewPlease read carefully if you are seeking a high-growth career with strong compensation and company equity. Do not waste your time?or ours?as this is a highly competitive and selective position.We are seeking a Director of Operations (ultimately leading to VP , COO) whose goal is to grow professionally in a fast-track environment. Ultimately, we envision this candidate progressing into senior executive leadership, growing from VP to Chief Operating Officer (COO), with commensurate salary increases and company equity. This progression will not happen overnight, but it is the clear long-term plan and goal for the company. Therefore, this individual must possess a unique personality, strong leadership presence, and exceptional work ethic.We are looking for a candidate with professional experience primarily in operations across multiple departments, such as sales, marketing, customer service, and other internal teams. Your background may not align directly with our products or services; however, the ideal candidate can quickly learn this industry and thrive. Experience in medical education and/or aesthetics is a plus, but not required.This individual will oversee day-to-day business operations within the office while simultaneously managing critical logistics. Responsibilities include coordinating with our physician instructor team?including our Chief Medical Officer?to plan new initiatives and expand both our live and on-demand curriculum; coordinating with vendor partners who attend our events; helping create and plan new events; and preparing for upcoming seminars. The goal is to ensure efficiency, scalability, and alignment with strategic objectives.This role requires a proactive leader who thrives in a fast-paced environment, can manage cross-functional teams, and is deeply committed to delivering an exceptional customer and employee experience.In addition to internal operations, this individual will actively look outside the organization for new ventures and growth opportunities. This may include forming new vendor partnerships or aligning with hospitals and medical schools to expand training opportunities. The Senior Operations Manager will maintain a thorough understanding of the industry and competitive landscape?not merely reacting to change, but proactively innovating and leading.---Key Responsibilities? Lead and manage daily operations across multiple departments, including sales, marketing, customer service, events, and administration. Within our organization, our main departments are Sales , Marketing, Events, and others. In each department there are approx 15 strong executives and 1 Director for each department, ie. Director of sales, Director of events, and Director of Marketing. The Operations ?leader? oversees all of this and will oversee the directors as well as the entire team and entire operations of the company. Candidate naturally should have strong leadership abilities and knowledge in operations as well as Sales and Marketing.? Oversee logistics and execution of nationwide training workshops and weekend seminars, ensuring flawless delivery from start to finish? Manage and negotiate contracts with hotels and venues to secure optimal terms for weekend seminars? Coordinate with faculty doctors and medical professionals to schedule workshops and training programs? Develop and implement operational strategies, policies, and processes that drive efficiency and scalability? Partner with the executive team to set and achieve organizational goals, KPIs, and budgets? Pursue external growth opportunities, including new vendor partnerships, hospital affiliations, and academic collaborations? Maintain in-depth knowledge of industry trends and competitors to drive innovation and sustain market leadership? Identify opportunities for process improvements and cost savings while maintaining quality standards? Ensure compliance with all applicable laws, regulations, and company policies? Monitor attendance and performance metrics and deliver clear reporting to senior leadership? Negotiate and manage vendor and partnership contracts; oversee supply ordering and vendor allocation---We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Director of Operations","City":"Fort Lauderdale","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Required Qualifications? 5+ years of operations experience (true operational leadership overseeing teams and departments, including project management)? Proven ability to manage complex, multi-phase projects with strict deadlines? Strong knowledge of KPI reporting, Salesforce, and other common executive-level tools that you will oversee and manage? Strong negotiation and vendor management experience? Excellent organizational skills with high attention to detail? Ability to coordinate across multiple departments and leadership levels? Strong problem-solving, decision-making, and critical-thinking abilities? Entrepreneurial mindset with the ability to identify opportunities, build partnerships, and drive growth? Comfortable working in a fast-paced office environment? Proficiency with CRM systems, project management tools, and Microsoft Office---Work ScheduleExecutive-level hours are expected?this is not a banker-hours role. Primarily onsite work is required; some weekends and travel may be necessary based on operational needs.---","Skills":"Compensation \u0026 Benefits? Annual starting salary of $150,000 (higher for highly experienced professionals), with anticipated and expected growth into a role commanding significantly stronger compensation? Fast-track, structured advancement for high-performing individuals? Clear growth path: Director of Operations ? VP of Operations (with compensation up to $180K?$200K+ plus commissions), ultimately leading to a Chief Operating Officer position with company equity and additional benefits? 401(k) with company matching? Health, dental, vision, and life insurance? Paid time off (PTO) and paid holidaysBackground and reference checks will be performed","Industry":"Corporate Operations","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":170000.0000,"SalaryLow":160000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Position OverviewPlease read carefully if you are seeking a high-growth career with strong compensation and company equity. Do not waste your time?or ours?as this is a highly competitive and... selective position.We are seeking a Director of Operations (ultimately leading to VP , COO) whose goal is to grow professionally in a fast-track environment. Ultimately, we envision this candidate progressing into senior executive leadership, growing from VP to Chief Operating Officer (COO), with commensurate salary increases and company equity. This progression will not happen overnight, but it is the clear long-term plan and goal for the company. Therefore, this individual must possess a unique personality, strong leadership presence, and exceptional work ethic.We are looking for a candidate with professional experience primarily in operations across multiple departments, such as sales, marketing, customer service, and other internal teams. Your background may not align directly with our products or services; however, the ideal candidate can quickly learn this industry and thrive. Experience in medical education and/or aesthetics is a plus, but not required.This individual will oversee day-to-day business operations within the office while simultaneously managing critical logistics. Responsibilities include coordinating with our physician instructor team?including our Chief Medical Officer?to plan new initiatives and expand both our live and on-demand curriculum; coordinating with vendor partners who attend our events; helping create and plan new events; and preparing for upcoming seminars. The goal is to ensure efficiency, scalability, and alignment with strategic objectives.This role requires a proactive leader who thrives in a fast-paced environment, can manage cross-functional teams, and is deeply committed to delivering an exceptional customer and employee experience.In addition to internal operations, this individual will actively look outside the organization for new ventures and growth opportunities. This may include forming new vendor partnerships or aligning with hospitals and medical schools to expand training opportunities. The Senior Operations Manager will maintain a thorough understanding of the industry and competitive landscape?not merely reacting to change, but proactively innovating and leading.---Key Responsibilities? Lead and manage daily operations across multiple departments, including sales, marketing, customer service, events, and administration. Within our organization, our main departments are Sales , Marketing, Events, and others. In each department there are approx 15 strong executives and 1 Director for each department, ie. Director of sales, Director of events, and Director of Marketing. The Operations ?leader? oversees all of this and will oversee the directors as well as the entire team and entire operations of the company. Candidate naturally should have strong leadership abilities and knowledge in operations as well as Sales and Marketing.? Oversee logistics and execution of nationwide training workshops and weekend seminars, ensuring flawless delivery from start to finish? Manage and negotiate contracts with hotels and venues to secure optimal terms for weekend seminars? Coordinate with faculty doctors and medical professionals to schedule workshops and training programs? Develop and implement operational strategies, policies, and processes that drive efficiency and scalability? Partner with the executive team to set and achieve organizational goals, KPIs, and budgets? Pursue external growth opportunities, including new vendor partnerships, hospital affiliations, and academic collaborations? Maintain in-depth knowledge of industry trends and competitors to drive innovation and sustain market leadership? Identify opportunities for process improvements and cost savings while maintaining quality standards? Ensure compliance with all applicable laws, regulations, and company policies? Monitor attendance and performance metrics and deliver clear reporting to senior leadership? Negotiate and manage vendor and partnership contracts; oversee supply ordering and vendor allocation---We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Mar 09, 2026

Cedar Rapids, IA

|

Electrical Engineering

|

Contract-to-perm

|

$34 - $43 (hourly estimate)

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Developing commissioning plans and procedures for electrical systems.Conducting quality checks to ensure that electrical systems are installed according to design specifications.Providing technical... support to other engineers and project managers.Keeping track of project deadlines for customer and PM.Scheduling technicians according to daily tasks and deadlines to meet customer requirements.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Mar 05, 2026

Alexandria, VA

|

Mechanical Engineering

|

Perm

|

$150k - $180k (estimate)

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The Director of Engineering is responsible for leading design-build project delivery, providing technical expertise across our client's services, and supporting business development and permitting... efforts nationwide. The position blends hands-on engineering, team leadership, and client-facing responsibilities. - Lead and grow the engineering team, helping build PE resumes and developing a strong internal bench- Serve as the go-to expert for HVAC and plumbing building systems, with a solid understanding of air quality, psychrometrics, pump systems, and fluid flow- Take ownership of the Pipe TEST offering, providing consultative engineering support to clients, including on-site evaluations and fee-based assessments- Support design-build projects by developing schematic designs, contributing to HVAC conversions, and ensuring work meets code and quality standards- Oversee and review work completed by external consultants, who will continue to be used regardless of project size- Review permit and construction drawings and support project work that may not be strictly design-focused- Partner with preconstruction, operations, and marketing teams to support pursuits, client strategy, and business development- Balance day-to-day reactive support with proactive efforts to grow services and improve engineering capabilities- Split time between the office, job sites, and travel as needed (Once a month)We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

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