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Technical Product Manager

The Technical Product Manager serves as a vital bridge between product management and engineering at Facilitron, ensuring technical alignment, clarity, and efficiency across the development... More lifecycle. This role is uniquely positioned at the intersection of our product and engineering organizations?translating PRDs and feature requests into actionable technical plans, reducing engineering overhead, and driving the processes that allow our development teams to stay focused on building.You will work across Facilitron?s core product lines?S&R (facility scheduling and rentals on Node.js/AWS), Works (maintenance and work order management on .NET/Azure), and FIT (mobile inspections in React Native)?providing the technical decomposition, documentation, and cross-team coordination that keeps our multi-stack development organization shipping efficiently.Responsibilities: Technical Requirement Development? Analyze and translate Feature Requests (FRs) and Product Requirement Documents (PRDs) from Confluence into clear, detailed technical requirements and development-ready stories in Jira? Collaborate with Product Managers to evaluate technical feasibility and identify the best implementation approaches for proposed features across S&R (Node.js, MongoDB/PostgreSQL, AWS) and Works (.NET WebForms/Core, SQL Server, Azure)? Decompose complex product initiatives into well-scoped engineering work items with clear dependencies, edge cases, and technical considerations documented? Identify cross-product technical implications?particularly where S&R and Works intersect (e.g., service rules, rule-based work order generation, availability configurations, insurance integrations)Engineering Support and Facilitation? Conduct upfront research and provide engineering teams with the business context, data models, API contracts, and system behavior documentation they need?minimizing time engineers spend on background gathering? Break down business needs into actionable technical items that facilitate accurate engineering estimations and sprint planning? Act as the primary bridge between Product and Engineering, ensuring mutual understanding of priorities, technical constraints, and tradeoffs? Represent the engineering team in business, product, and contractor meetings?surfacing critical decisions to the right stakeholders without overloading engineers? schedules? Support the ongoing Works platform migration from legacy .NET WebForms to .NET Core by identifying modernization opportunities within feature workTicket and Workflow Management? Review and finalize Jira tickets to ensure they contain clear, concise, and actionable technical details before they enter the sprint backlog? Maintain consistency and clarity across all tickets, linking to relevant PRDs in Confluence, design assets in Figma, and technical design documents? Ensure acceptance criteria are technically precise and testable, coordinating with QA teams on test plan alignment? Manage ticket hygiene across Jira projects for both S&R and Works product lines, maintaining accurate status, priority, and dependency trackingProcess and Documentation Development? Develop and implement standardized processes for product releases across both the S&R (GitHub, AWS) and Works (Bitbucket, Azure DevOps) deployment pipelines? Create and maintain templates and documentation standards for technical design documents, PRDs, and Jira ticket layouts in Confluence? Establish repeatable workflows for feature development?from PRD handoff through technical specification, engineering estimation, implementation, QA, and release? Document system architecture decisions, API designs, data flow diagrams, and integration patterns to build institutional knowledgeFeature Development Support? Break down new features from an engineering perspective, researching the existing codebase and presenting implementation options with tradeoffs to the team for final technical decisions? Author centralized technical design documents in Confluence that serve as the engineering blueprint for complex features? Evaluate technical debt and platform modernization opportunities, recommending where to invest in refactoring alongside feature work? Support cross-platform feature development, particularly for integrations between S&R and Works (e.g., work order automation, service exceptions, facility availability synchronization)AI and Emerging Technology? Evaluate opportunities to integrate large language models (LLMs) and agentic AI into Facilitron?s development workflows and product capabilities?from AI-assisted code generation and automated testing to intelligent user-facing features ? Research and prototype AI-driven solutions that can automate facility management workflows, enhance maintenance scheduling, or improve the renter experience? Partner with engineering leadership to define technical standards and architectural patterns for AI/ML feature development across both S&R and Works platformsProduct Release Management? Collaborate with product and engineering teams to create and maintain structured, efficient release processes across both platforms? Coordinate release timelines and dependencies across S&R and Works, ensuring smooth and timely deployments? Create release documentation including Loom walkthroughs, release notes, and technical change summaries for internal stakeholders? Monitor post-release metrics and coordinate with engineering on bug triage and hotfix prioritization using FullStory session data and support ticket analysisWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Sales Recruiter

Insight Global is seeking an experienced GTM Recruiter to support the continued growth of its North American Go-To-Market organization. This role is responsible for driving hiring efforts across... More critical Sales and Pre-Sales teams to ensure revenue-generating headcount keeps pace with company growth objectives.In this role, you will serve as a strategic partner to Sales Leadership rather than simply managing requisitions. You'll collaborate closely with hiring managers and executive stakeholders to identify, attract, and hire top-tier sales talent while delivering a world-class candidate experience. This position requires a proactive sourcing mindset, strong business acumen, and the ability to thrive in a fast-paced, remote environment where hiring speed and quality are equally important.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Accountant

A client of Insight Global is seeking an Accounting Operations Contractor to provide hands-on support across month-end close, expense operations, accounts payable, and financial reporting during a... More period of increased operational demand and process improvement. This is an execution-focused role, ideal for a detail-oriented accounting professional who is comfortable working across multiple systems, supporting month-end activities, and keeping operational tasks moving forward. The contractor will partner closely with internal finance stakeholders and external vendors to ensure accuracy, timeliness, and compliance across a variety of finance-operations workflows.Key Responsibilities:Month-End Close Support: Prepare and post routine journal entries; assist with accruals, prepaids, and balance-sheet reconciliations; help assemble monthly financial packages and supporting schedules.Expense Operations: Review and audit employee expense reports for policy compliance; resolve exceptions; coordinate corrections and approvals; support process improvements to reduce cycle time and errors.Accounts Payable (AP): Process invoices and vendor credits; triage discrepancies; support vendor onboarding and maintenance; monitor aging and assist with payment runs to meet terms.Financial Reporting Assistance: Compile operational data, reconcile sub-ledgers to the GL, and contribute to timely reporting with appropriate controls and documentation.Cross-Functional Collaboration: Work closely with finance leadership, AP/AR, procurement, and external vendors to keep tasks moving and resolve blockers quickly.Controls & Compliance: Uphold company policies and accounting standards (e.g., GAAP), documenting workflows and maintaining audit-ready records.This a fully remote position and will pay between $30-40/hour.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Power BI Developer

We are looking for a Senior Power BI Developer to join a high-impact data and analytics team focused on delivering scalable, business-driven reporting and automation solutions. This role will play a... More key part in transforming data into actionable insights while leveraging the Microsoft Power Platform to streamline processes and improve operational efficiency.This is a great opportunity for someone who enjoys working at the intersection of data visualization, automation, and application development within a modern Microsoft ecosystem.What You?ll Do?Design, develop, and maintain interactive dashboards and reports using Power BI to support business decision-making?Build and optimize data models, DAX calculations, and ETL processes for performance and scalability?Develop automated workflows using Power Automate to streamline business processes and reduce manual effort?Collaborate with business stakeholders to gather requirements and translate them into scalable analytics solutions?Work with Dataverse to support data-driven applications and ensure proper data structure and accessibility?Partner with cross-functional teams including data engineering and business teams to deliver end-to-end solutionsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Customer Service Representative - TLC

Job Description Summary:This position involves the processing of inbound and outbound telephone calls, electronic and physical data capture, review and indexing of vehicle data to include forms,... More records and mail on potential total loss insurance claims specifically related to automotive titles and loans. In this role, individuals will work exclusively with insurance carriers, banking institutions, lienholders, and third-party vendors across the United States. A desktop computer, dual monitors, keyboard, mouse, web cam and headset will be provided. Hours are full time M-F 8:00a-5:00p Central Time.This opportunity requires no selling or collections. Be part of a team that will provide you top-notch training, exceptional support and world class Net Promoter and Employee Engagement Scores.Job Description:? Identify the type of correspondence required for specific claim and contact lienholder? Update appropriate systems of record with information obtained? Scan, index, and archive forms in the appropriate system of record? Correspond with vehicle owners and/or insurance carriers for additional information as needed via text, email, and telephone? Adhere to attendance, production, quality, and other SLA standards? Other administrative duties as assignedWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

RVR Engineer - Remote

We are seeking an RVR Engineer to provide Tier 2 engineering support and governance oversight for the firm's Regulated Voice Recording (RVR) environment. This role will serve as the primary technical... More liaison between business stakeholders, compliance teams, vendors, and engineering organizations to ensure the stability, integrity, and compliance of voice recording platforms supporting regulated communications.The ideal candidate will possess hands-on experience supporting voice recording technologies and cloud-based recording platforms within highly regulated environments. While operational support is a component of the role, the primary focus is technical governance, engineering oversight, issue escalation, platform lifecycle management, and ensuring compliance with regulatory recording requirements.The successful candidate will work closely with Cisco Managed Services, which will perform day-to-day platform administration and operational activities. This individual will serve as a bank's engineering representative, providing technical governance, escalation management, vendor coordination, and strategic support for recording platform initiatives.Key ResponsibilitiesEngineering Support & Governance?Serve as the Tier 2 engineering escalation point for regulated voice recording platforms.?Provide technical governance and oversight of Cisco Managed Services and other support vendors.?Review and validate platform health, recording integrity, service performance, and compliance adherence.?Troubleshoot recording gaps, system issues, and platform anomalies, driving resolution across multiple support teams.?Partner with telecom, infrastructure, security, compliance, and vendor teams to maintain a stable recording environment.?Lead technical investigations for incidents impacting regulated voice recording services.Platform Lifecycle Management?Support the end-to-end lifecycle management of recording platforms and services.?Coordinate vendor software releases, platform upgrades, technology refreshes, and infrastructure modernization efforts.?Participate in strategic transformation programs, cloud migrations, and recording technology implementations.?Assess platform changes and support change management activities to ensure regulatory compliance and operational stability.?Review architecture changes and provide engineering input for future-state recording solutions.Note: Candidates working remotely must be available during standard 9:00 AM ? 5:00 PM EST business hours. This position also requires occasional evening and weekend work to support platform upgrades, production changes, maintenance activities, and technology implementations.Candidates may also sit in Jersey City, NJ. This is offering 36-40/hr. This is a 6-month contract with strong chance of extensions or conversion.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

REMOTE Salesforce Developer

We are seeking a skilled Salesforce Developer to design, develop, test, and deploy scalable Salesforce solutions that support business processes and drive operational efficiency. The ideal candidate... More will have strong experience with Salesforce platform development, integration, customization, and best practices while collaborating closely with business stakeholders, administrators, and technical teams. Key Responsibilities ?Design, develop, and maintain custom Salesforce applications and enhancements. ?Build and customize Salesforce solutions using Apex, Lightning Web Components (LWC), Visualforce, Flows, and Salesforce APIs. ?Develop integrations between Salesforce and external systems using Mulesoft. ?Collaborate with business analysts, administrators, and stakeholders to gather and refine requirements. ?Create and maintain custom objects, fields, workflows, validation rules, reports, and dashboards. ?Perform code reviews and ensure adherence to Salesforce development best practices. ?Troubleshoot and resolve production issues, performance bottlenecks, and data integrity concerns. ?Participate in release management, deployment planning, and environment strategy. ?Develop unit tests and maintain code coverage according to Salesforce standards. ?Document technical designs, development processes, and system configurations. ?Stay current with Salesforce platform updates and emerging technologies. Success Metrics ?Deliver high-quality Salesforce solutions on time and within scope. ?Maintain system reliability, performance, and security. ?Improve business process efficiency through automation and customization. ?Reduce technical debt and support scalable platform growth. ?Ensure compliance with Salesforce development standards and governance.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Bilingual-French CSR

Insight Global is seeking a Bilingual Customer Service Representative (French/English) for a leading client in the insurance industry. This individual will support a fast-paced customer service... More environment by handling inbound and outbound communications, managing documentation, and ensuring data accuracy within internal systems. The role requires full fluency in French and English, as documentation may be entirely in French while customer interactions are primarily conducted in English. The ideal candidate is detail-oriented, adaptable, and thrives in a diverse, team-oriented setting. This is an excellent opportunity to join a collaborative team, gain industry knowledge, and transition into a full-time role after a 90-day contract period.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

DLP Business Analyst

We are seeking a Business Analyst with experience supporting Microsoft Purview implementation projects within a banking or financial services environment. This individual will partner with business... More stakeholders, compliance, data governance, security, and technical teams to gather and document requirements, facilitate workshops, analyze business processes, and drive delivery of data governance and data protection initiatives. The ideal candidate will have experience with Microsoft Purview capabilities such as Data Loss Prevention (DLP), data classification, information protection, retention policies, and compliance management. The business analyst will be creating and managing features, user stories, and acceptance criteria in Azure DevOps. They will also be conducting backlog grooming, supporting Agile ceremonies, coordinating UAT activities, documenting current and future-state processes, and ensuring business requirements are translated into actionable development tasks. The ideal candidate has strong communication skills, experience working in Agile/Scrum environments, knowledge of regulatory and compliance requirements within banking, and the ability to effectively collaborate with cross-functional teams are required. They should also have previous experience supporting enterprise data governance, security, or compliance programs.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

REMOTE- Data Scientist

We are seeking a Data Scientist for a global pharmacy retail client to support AI-driven initiatives and acquisitions-related workstreams. This role will focus heavily on analytical modeling,... More statistical testing, and impact measurement across pharmacy and store-level datasets. The ideal candidate is experienced in traditional data science methodologies and can leverage AI tools to enhance machine learning and analytics workflows.Key Responsibilities:? Analyze pharmacy script and store-level data to drive business insights? Conduct statistical testing and measurement to evaluate impact? Support AI and acquisitions-related initiatives with data-driven analysis? Build and apply machine learning models to support business decisions? Leverage AI tools (e.g., Claude) to enhance coding and analytical workflows? Develop and contribute to AI agent-related solutionsUtilize technologies including Python, PySpark, and Databricks (Genie) for analysisCompensation:$60/hr to $70/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less