Job Search Results for remote customer service

Remote Ecommerce Analyst

A client is looking for an operational ecommerce analyst to step in to support their online customer service presence. This person will be answering online Q&A from customers, supporting reviews and... More ratings across the website and product pages, as well as search capabilities on the website. It is crucial that this person is good with time management and eager to learn. Must have excellent written and verbal communication skills. Must be very reliable.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

REMOTE Member Health Assessor

Insight Global is seeking a fully remote contract employee to join the team of one of their top healthcare clients as a Member Health Assessor. This individual will be working alongside a team of 20+... More individuals and will be responsible for member outreach for the client. They will be reporting information to the Care Coordinators internally based on assessment outcomes and assist with health education for the members, as necessary. Throughout this persons day to day, they will be responsible for meeting a goal of members reached out to, understand their needs, and help to create a positive experience for all members they come into contact with. They also will maintain documentation properly within an internal system and verify health status for each member.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Remote- Outbound Enrollment Representative

Insight Global is seeking a Remote Outbound Enrollment Representative for a client that is one of the largest telehealth network of registered dietitians in the country. The goal of this company is... More to help people make healthier changes to their lifestyle by meeting with a Registered Dietitian virtually. This is a free benefit through their specific insurance and your role will be to call eligible candidates to educate them on the client's services and the value of meeting with a Registered Dietitian from the comfort of their home. You will then help schedule their first initial consultation with one of the client's Registered Dietitian's and get them excited about starting this journey.You will have weekly appointment scheduling quotas you will be required to hit, so this person needs to be comfortable working daily in a high-volume calling environment. You are the first point of contact that most people will have, so your ability to connect with people is crucial! The main responsibilities include: * Make high volume outbound calls to potential new members and explain the benefits of utilizing this free benefit through their insurance (an average of 100+ calls per day) * Follow a call script without sounding like you are reading off of it- making it sound like your own and be engaging on the phone * Hit the daily goal of getting 10-14+ new members signed up per day* Address any questions or concerns that members may have about tele-nutrition, and escalate any issues to the team leader, as neededWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Remote Translator - Korean

Insight Global is seeking a detail-oriented Remote Translator for our global healthcare data technology client. This role involves matching client data to their internal data, building processes from... More scratch, and ensuring accuracy and consistency. The ideal candidate will be a native Korean speaker or have equivalent fluency, have basic understanding of medical terms in both English & Korean and be recently graduated or currently enrolled in college.The schedule for this role is flexible - 20 hours/week - Ideally within EST Business Hours (8AM-5PM EST).We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Remote Pharmacy Technician

Insight Global is seeing a Remote Pharmacy Technician to support a healthcare startup client on a 6-month contract to perm assignment. Under the supervision of a Pharmacist Team Lead and Head of... More Operations, you will be responsible for making outbound calls to patients, providers, and pharmacies to intervene in patient cases identified using risk stratification algorithms. These interventions may involve obtaining and recording health and contact information, scheduling appointments, resolving medication-related issues, and performing patient engagement activities. In addition to patient interactions, you will be responsible for answering inbound customer support requests, preparing, and mailing letters, and other assigned duties. All members of the Clinical Care team are expected to communicate effectively, maintain a cooperative working relationship with clients and colleagues, be respectful and accept constructive feedback professionally, and continuously learn new skills to deliver quality customer service and patient care.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Remote Apple Endpoint Engineer

The successful candidate will work within an ITIL environment. The position is a highly customer focused environment to provide Apple Mac OS Engineering and proactive Administration support for the... More Centers for Medicare and Medicaid Service (CMS) End User environment. As an integral part of our IT department, you will be responsible for the deployment, configuration, management, and support of Apple Mac endpoints across the organization. Your expertise will ensure a seamless and secure user experience for our employees, enhancing productivity and innovation.The candidate may need to deliver presentations and produce well-written technical documents tailored to the customer's environment and objectives. Participation in scrum sprint activities related to Apple Mac OS solutions as required.Compensation:$38/hr to $48/hr.Exact compensation may vary based on several factors, including skills, experience, and education.Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Remote Data Scientist

Insight Global's healthcare client is hiring for a highly skilled and experienced Data Scientist to support and enhance their AI-powered knowledge assistant tool that empowers customer service... More representatives by intelligently searching across 30+ data sources and delivering natural language responses to member inquiries in real time. In this role, you will be responsible for developing and maintaining data pipelines that integrate with 15+ systems, designing algorithms to improve search relevance and response accuracy, and leveraging tools like Python, SQL, BigQuery, and Excel within a Google Cloud Platform (GCP) environment. Youll collaborate with cross-functional teams to implement NLP and GenAI features, ensure data quality through unit testing and software engineering best practices, and contribute to the continuous improvement of the customer support experience through data-driven insights and innovation. This role is fully remote.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Principal Architect (.NET/Angular) - REMOTE

The Principal Architect is responsible for creating and maintaining the Application Architecture strategic vision in collaboration with Product, DevOps, Data Science, Data Engineering, Quality... More Engineering, and other stakeholders. Leads the Application Architecture by providing oversight of others conceptual designs to ensure alignment with architecture strategic vision.Provides governance to ensure engineering best practices are followed and to ensure that performance, scalability, reliability, observability, and security aspects are considered in designs. Provides designs and strategic input to senior leadership in Technology and Engineering Teams.Primary Responsibilities:Solves unique and complex problems with broad impact on the business. Translates highly complex concepts in ways that can be understood by a variety of audiences. Company thought leader, Functional SME, and resource to leadership Coaches, provide feedback, and guides others. Influences leadership by adopting new ideas, technologies, and/or approaches. Predicts emerging customer needs and develops innovative solutions to meet them. Works within the construction of effective Product Teams, Engineering, and Business StakeholdersWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Remote Database Administrator - Professional Services

Position Summary:The Senior Manager for the Professional Services team at our client is seeking a Database Administrator Professional Services to join our team supporting the Delphix product line.... More In this role, you will be responsible for architecting, implementing, and optimizing Delphix solutions for enterprise clients. You will collaborate directly with customers to understand their technical requirements; design tailored solutions and lead the deployment process from planning through post-implementation support. This position is ideal for individuals with a strong background in database administration, infrastructure, and automation who excel in customer-facing environments and are passionate about solving complex technical challenges. This person will be within a team of 12, split between the US and the UK mostly, and will work closely with 4-5 of those individuals with a similar skillset. Responsibilities:Deliver Infrastructure architecture design, deployment, and integration of Delphix solutions in complex enterprise environmentsTranslate customer use cases into actionable solution architectures, with a focus on performance, scalability, and maintainabilityCollaborate with customer teams to automate Delphix provisioning and data management workflows using scripting and APIsProvide technical guidance and best practices to client teams and internal stakeholdersTroubleshoot and resolve environment-specific issues in collaboration with Delphix Engineering and SupportDevelop and maintain technical documentation and playbooks for customer deploymentsDrive end-to-end technical project delivery, including requirements gathering, technical scoping, and hands-on implementationIdentify recurring deployment challenges and feed insights into product and service enhancementsAct as a trusted technical advisor and subject matter expert (SME) for Delphix during pre-sales, implementation, and post-go-live phasesWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

PAM Security Architect (REMOTE)

A large healthcare company is seeking an experienced PAM Security Architect to join its enterprise security team. This role a solution architecting role and is more technical thought leadership in... More PAM integrations and solutioning. The client is over $370Bn in revenue and operates over 9,000 locations. They are dedicated to putting people first from their customers to their employees, engaging with customer feedback to further innovate to provide the best care possible, simplifying processes for care, creating a trusting environment, and to creating the safest and highest quality of care to keep patients protected. The client is dedicated to giving back to those around them. They have stared a Foundation to provide financial support to the communities to help with areas such as maternal health, mental health, scholarships, free health services/screenings, etc.The Architect will be coming from a hands-on engineering background in the IAM space, specializing in PAM. They will help gather requirements from all the respective teams supporting BeyondTrust, Dilenea, Akeyless, etc and if there is a new enhancement that is not currently supported they will be the one to figure out how to solution the architecture both internally and with the software vendor. They will create the solution design documents and present to executive leadership. They will be leading technical discussions and work closely with stakeholders to gather these requirements and answer queries from executive leadership, SMEs, Managers etc and give their opinion on architecture. The architect must have experience in integrating with different ID providers, cloud (Azure, AWS, GCP), Kubernetes engines (GKE, AKS) and business systems for Privilege Access Management.Responsibilities: 1.Responsible to lead the day-to-day plan, design, architect of IAM Privilege Access Management program; and support implementation 2.Lead and conduct discussion effectively in a cross function team environment and create solution artifacts such as business requirements documents, solution design documents, etc.3.Provide technical leadership and guidance on IAM best practices, ensuring compliance with industry standards and security regulations4.Proactively identify and resolve program technical bottle necks, risks and dependencies and lead the team to resolutions 5.Articulate the business value of IAM new features/capabilities and leverage IAM features/capabilities to fulfill business requests 6.Create and provide regular presentation/roadmaps/status updates to leadership (business and executive level)Compensation:$55/hr to $68/hr.Exact compensation may vary based on several factors, including location, skills, experience, and education.Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less