Job Search Results for life sciences

An employer is looking for an Enterprise Account Executive to join their team in the Southeast region of the US. This person will work mostly remote with the exception of client site visits and... More networking events (travel up to 60%). He/she will report into the Head of Sales for an IoT company within the life sciences/biopharma space. This person will be responsible for full-cycle deal management and will work closely with the Customer Success and Field Application Support team as they work through the sales process and close the opportunity with large Global Pharma organizations. Responsibilities include:Research, identify, and generate opportunities for new sales across territory.Work with partner reps to drive join pursuits and elevate their solution while embedding yours.Manage and maintain a pipeline of qualified deals and move them through the defined sales processTrack customer meetings and touchpoints in the CRMDemonstrate and present the value of the customer's product to mid/senior prospects as well as C-Suite executivesWork closely with a BDR to strategically research, build, qualify, and manage prospect lists; creatively work on customer outreach and attend local networking eventsThis is a great opportunity to join a well-established and growing start-up whose mission is to connect physical and digital infrastructure across science and technology leaders. Compensation for this role is a base of 140-150k per year annually with an OTE around 300k. Compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role may include generous paid time off, medical and dental insurance offerings, and 401k.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Data Engineer to support a pharmaceutical client based in West Point, PA. This is a hybrid role, requiring 3 days a week on-site. The Data Engineer will be a part of the... More Digital Sciences and Enabling Capabilities team within a greater R&D organization and will help establish data workflows for predictive tools to enable more effective identification, characterization, and development of novel medicines and vaccines. This Data Engineer will impact all aspects of the drug discovery and development pipeline, including projects spanning data workflows, instrument metrology, and predictive sciences. This team helps to enable work across all drug modalities, including small molecule, peptide, biologics, vaccines, and beyond.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for an Intermediate Electrical Designer to join a leading global automation company within the Life Sciences arm of the business. This role involves working with a team of... More Controls Engineering Designers, ensuring the creation of high-quality electrical design packages and control solutions that align with customer specifications and industry standards. The position involves collaborating with various engineering teams to support proposals, oversee projects from concept to completion, and enhance overall electrical safety and functionality in design practices. Additionally, the role ensures compliance with automation electrical design standards, approves material requisitions, and maintains budget and schedule forecasts while driving continuous improvement initiatives.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is looking for an exceptional Senior IT Program Manager to play a pivotal role in a complex and high-visibility transformation for one of our customers in the Life Sciences industry.... More This role sits at the center of large-scale acquisitions and divestitures (A&D) work, with a strong emphasis on R&D and regulated environments.This is not a coordination role. This is a decision-making, outcomes-driven leadership position for someone who can operate at scale, influence senior stakeholders, and drive clarity across highly complex, multi-workstream programs.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Research Data Owner (RDO) provides enterprise-level leadership, governance, and strategic direction for high-value research datasets used across the Data, Automation & Predictive Sciences (DAPS)... More organization. This role ensures that shared, cross-domain scientific data is trustworthy, compliant, well-curated, and optimized for advanced analytics, automation, and predictive modeling. The RDO acts as the central authority for lifecycle management, risk acceptance, and consumption of foundational research datasets that power discovery and translational science.This is a highly collaborative role that interfaces with scientific, technical, and governance stakeholders to drive data quality, interoperability, and responsible reuse across the biopharmaceutical R&D ecosystem.Key Responsibilities1. Strategic Data Ownership & StewardshipProvide enterprise-level ownership for shared research datasets, curated internal lists, and foundational scientific data assets used across DAPS and R&D.Serve as the central decision-maker for dataset lifecycle strategy, risk acceptance, and cross-functional consumption.Oversee datasets sourced from public repositories (e.g., GEO, NCBI, CellXGene, OpenTargets) and internal reference data (e.g., genome builds, annotation files, human cell/protein atlases).2. Governance, Compliance & Regulatory LeadershipEstablish and enforce governance standards, frameworks, and policies for research data.Ensure compliance with global and regional data protection, licensing, consent, and research-use regulations.Partner with Legal, Privacy, IP, and Risk & Compliance teams to ensure responsible and compliant data use.Maintain oversight of FAIR and ALCOA+++ principles across all shared datasets.3. Cross-Functional Collaboration & Scientific PartnershipPartner with federated Business Data Owners (BDOs) to harmonize governance approaches across scientific domains.Collaborate closely with Business Data Stewards (BDS), Data Architects, Knowledge Engineers, and Research Tech teams.Translate data strategy into operational execution, including schema definitions, ontologies, metadata standards, and documentation to support reproducibility and interoperability.4. Data Lifecycle OversightOversee the end-to-end lifecycle of shared datasets, including acquisition, ingestion, curation, versioning, reuse, retention, and retirement.Define and monitor lifecycle KPIs and quality metrics.Identify and mitigate risks related to data quality, privacy, security, and intellectual property adherence.5. Continuous Improvement & InnovationLead initiatives to enhance governance frameworks, data standards, and operational processes.Conduct exploratory investigations to identify trends, anomalies, and opportunities for improved data utility.Champion adoption of emerging industry standards, technologies, and best practices in research data management.6. Stakeholder Communication & ReportingCommunicate strategic decisions, risks, and value outcomes to scientific and technical stakeholders.Ensure alignment between enterprise data strategy and operational execution by BDS and federated BDOs.Advocate for improvements in data management, curation, metadata practices, and data literacy across the organization.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Job Description:A Superintendent directs the work flow of the project on site consistent with the project schedule and customer safety and quality standards. The Superintendent provides leadership... More and serves as the liaison between project team members to promote the interest of both the business and clients in all matters, as well as demonstrate the characteristics of a mid-level leader. The Superintendent communicates project priorities to site staff and all subcontractors, serving as the primary leader on site for the construction project.Responsibilities?Understanding and administering the safety program to include all subcontractors, ensuring that all accidents/incidents are promptly reported and investigated, and assisting in safety inspections by outside agencies?Maintain quality standards for all aspects of the project?Serve as the leader for all on site safety, managing a safe jobsite for all involved?Maintain daily log of all activities and site conditions, while managing the punch list and closeout process through owner/architect acceptance?Work with the project manager in formulating project schedule, ensuring that the proper methods and sequence of installation are followed, making and following through with schedule commitments, and maintaining quality standards?Maintain good working relationships with all subcontractors on the project, developing relationships within the community which enhance business opportunities, and ensuring subcontractors are treated fairly?Ensure complete, accurate daily documentation of work orders/tickets, understanding subcontractor scope of work to avoid unnecessary change orders, and identifying problems early and act immediately to provide solutions?Develop and organize the site team, arranging for temporary facilities/utilities for the site, and identifying long lead items that need to be expedited?Collaborate with the project manager and site operations team throughout the life of the projectQualifications?A four-year degree from an accredited university with a concentration in construction, engineering, or business is strongly preferred.?In lieu of a degree, additional work experience is acceptable.?5+ years? experience in commercial construction, including experience with a commercial general contractor?Tenant renovations, service work, work in occupied spaces, weekend work, fast paced project experience all a plus?Mastery of building processes and best practices?Ability to organize necessary resources, including people, tools and time to meet tight deadlines and achieve desired results?Project lead experience preferred Previous experience in a superintendent or project lead experience preferred?Ability to master sector/project-specific software systems including but not limited to: Microsoft Office suite (ex. Project, Excel, Word, Outlook, PowerPoint, etc.), ProCore, Adobe, BlueBeam,?OSHA 30 Certification preferred?Ability to walk and/or stand for long periods of time and the ability to lift up to 50lbs?Must demonstrate a strong ability to:?Communicate clearly, concisely, and professionally, with a strong focus on audience appropriate business writing and verbal skills?Demonstrate a positive attitude and passion for construction and our industry?Gather data, interpret it into meaningful information, and relay that information through clear, concise communication strategies; ability to see how pieces and processes fit into and affect the bigger picture/business model?Organize and manage tasks and priorities?Seek continuous improvement of knowledge and abilities, internal focus on self-improvement?Adapt and exercise flexibility with the ever-changing world of technology, design, means and methods?Collaborate with people of various backgrounds and styles?Create and maintain relationships with colleagues, clients, subcontractors, and vendors?Exhibit respectfulness by being punctual, engaged/focused, and respectful of othersWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking to hire an Electrical SME to sit in a hybrid environment in Frederick or Gaithersburg, MD. This individual will be responsible for providing leadership and technical... More authority for the electrical scope during front-end project phases. This role ensures that safe, reliable, code-compliant, and scalable electrical infrastructure is embedded in business cases, FEL/Pre FEED deliverables, and concept packages, balancing risk, cost, schedule, and lifecycle operability for GMP and non-GMP facilities.Key Responsibilities Include: -Electrical Strategy: Define architecture and capacity for utilities, medium-voltage distribution, switchgear, redundancy, and segmentation aligned with process loads, HVAC, labs, data rooms, and growth. -Basis of Design: Establish design criteria (voltages, short-circuit ratings, arc flash, load classification, power quality, grounding, resilience targets). -Risk & Reliability: Lead early risk reviews (HAZID, FMEA), set resilience schemes (N+1, dual utility, generator/UPS, transfer schemes, coordination). -Codes & Compliance: Apply NEC/NFPA 70, NFPA 70E, IEEE, IEC, and local codes; ensure alignment with permitting and AHJ requirements. -Critical Power: Define emergency/standby power, UPS topology, battery specs, runtime, and conditions for IT/OT, GxP, and life safety. -Power Quality & EMI: Specify harmonic, flicker, voltage regulation requirements; mitigation strategies; address EMI/RFI for sensitive equipment. -Grounding & Bonding: Review grounding systems, hazardous location bonding, and lightning protection. -Hazardous Locations: Determine classification boundaries, ventilation interlocks, equipment suitability, and gas detection integration. -Energy & Sustainability: Incorporate efficiency, demand management, metering, renewables readiness; support ESG and utility incentives. -Spatial Coordination: Define electrical room requirements, clearances, routing, and penetrations; use 3D markups for maintainability. -Integration: Coordinate with Process, HVAC, Controls, IT/OT, Real Estate, and SHE for load alignment and emergency response. -Vendor Review: Evaluate major equipment (switchgear, MCCs, VFDs, PDUs, transformers, generators, UPS); set standards and acceptance criteria. -Documentation: Review concept deliverables (BoD, single-line diagrams, load lists, fault/arc flash assumptions, resilience narratives, hazardous maps). -Cost & Schedule: Provide input on capex, schedules, long-lead items, and utility upgrades. -Change Management: Track electrical impacts of scope/design changes; maintain coordination and resilience intent. -Readiness & Handover: Define criteria for design progression; hand over requirements, assumptions, and risk actions.Compensation: $75.00/hr to $85.00/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk. The Service Desk supports roughly 3000+ end... More users. This analyst will sit onsite in the Santa Monica CA office 5 days a week - The shift is 8-5pm PST. This role will primarily focus on 1st and 2nd level support handling software issues and more complex issues that may not have a KB written and it needs to be researched. Each field office has their own Desktop techs and this role will be a part of the Service Desk team - this team is encompassed of a virtual Tier 1, a virtual Tier 2 Application Support team and now onsite Tier 2 analysts. The onsite analysts can escalate internally to the virtual Tier 2 App team or to the Desktop team as needed. It is expected that this resource will be able to handle virtual and in-person live support. This resource will serve as one of the "faces" in person for the rest of the virtual service desk, so relationship building is key in this position. We want the end users to have a local onsite technician that they know. They won't be expected to be desktop support as there is another team responsible but more so be a trusted local Service Desk member and be able to connect with end users on a personal level. The firm is in the Top 50 largest law firms in the world; they focus on corporate, litigation, intellectual property, fund formation, public markets, employment, life sciences (#1 law firm for tech and life sciences IPOs), clean technology, real estate, financial services, retail, regulatory and energy practices. The firm received the following awards form Fortune Magazine: Best Companies to Work For, Best Workplaces for Women, Best Workplaces for Flexibility, Best Workplaces for Giving Back, and Best Workplaces for Parents.The Service Desk analyst will serve as the front line for the firm and will assist the organization in managing processes for Incident, Change, Service Request and Problem Management.We are seeking folks who are customer service-oriented, high energy, professional, and eager to learn new technologies. The total team of agents will be handling roughly 400-500 contacts a day (roughly 12-14/hr); roughly 33% of tickets are calls into the Service Desk, and 67% are emails coming in that will be allocated for scheduled calls. This role will require 1 day a month on the phone queue, but the majority of this role is technical research for complex issues, learning about more complex software support instances and staying up to date on new technologies being brought into their environment.Since this is a 365 desk there will be opportunities for the analyst to volunteer to work a holiday for 1.5 pay. The analyst will also accrue up to 10 days PTO to use. This role is a multi-year long engagement. Responsibilities:Provide responsive, timely and high-quality support to corporate customers regarding their technical inquiries, driving ownership and resolution of issues through critical thinking, technical proficiency, and excellent communication.- Research, resolve, and respond to complex questions received via emails, chat, and collaboration tools, providing support on the computing and collaboration environment, including the following systems, platforms, or technology:-Microsoft Office 365 Account Support, Password Resets, etc.-Windows 10; PC Laptop, Desktop and Mobile Device support-MS Office Productivity Suite functional support-Collaboration tools including but not limited to Zoom-Remote support toolsets including: ProxyPro-Support of Audio-Visual teleconference systems, equipment, and scheduling, such as Zoom Rooms-Acquire and maintain knowledge of updated supported platforms and releases, current support policies, and methods of support delivery, to provide technically accurate solutions to customers.-Attend structured and unstructured (shadow, OJT) training sessions offered within the group and assist in training workshops, as well as weekly Team training sessions.-Utilize ITSM ticketing system (such as ServiceNow) to classify, prioritize and enter details of each working interaction with appropriate level of detail and attention to completeness, accuracy, and grammar.-Participate in team projects that enhance the quality or efficiency of Service Desk service.-Average handling time ~9-13 minutes, handling 12-14 contacts/hourly.-Accurate troubleshooting notes, multi-tasking - documenting and troubleshooting simultaneously- The shift is 8-5pmCompensation: $30-35/hr. Exact compensation may vary based on several factors, including skills, experience, and education.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

One of our large Facility Management clients is seeking a Part Time Maintenance Scheduling Supervisor to join their 3rd Shift team. This position is every other weekend and totals about 36 hours a... More month. We are looking for someone who either has experience within the facilities trades (HVAC, Electrical, Mechanical, BAS) within a healthcare setting or someone who has done Maintenance Scheduling and has overseen a team before. This individual will be in charge of managing the proprietary work order system and delegating the work load to the appropriate team member for the entire healthcare system campus (12 buildings). We are seeking a detail oriented person who is looking for additional weekend work. This is a 3rd Shift position from 10:00PM - 6:00AM. 3 Holidays will be required to work a year starting in 2026.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk. The Service Desk supports roughly 3000+ end... More users. This analyst will sit onsite in the Los Angeles CA office 5 days a week. This role will primarily focus on 1st and 2nd level support handling software issues and more complex issues that may not have a KB written and it needs to be researched. Each field office has their own Desktop techs and this role will be a part of the Service Desk team - this team is encompassed of a virtual Tier 1, a virtual Tier 2 Application Support team and now onsite Tier 2 analysts. The onsite analysts can escalate internally to the virtual Tier 2 App team or to the Desktop team as needed. It is expected that this resource will be able to handle virtual and in-person live support. This resource will serve as one of the "faces" in person for the rest of the virtual service desk, so relationship building is key in this position. We want the end users to have a local onsite technician that they know. They won't be expected to be desktop support as there is another team responsible but more so be a trusted local Service Desk member and be able to connect with end users on a personal level. The firm is in the Top 50 largest law firms in the world; they focus on corporate, litigation, intellectual property, fund formation, public markets, employment, life sciences (#1 law firm for tech and life sciences IPOs), clean technology, real estate, financial services, retail, regulatory and energy practices. The firm received the following awards form Fortune Magazine: Best Companies to Work For, Best Workplaces for Women, Best Workplaces for Flexibility, Best Workplaces for Giving Back, and Best Workplaces for Parents.The Service Desk analyst will serve as the front line for the firm and will assist the organization in managing processes for Incident, Change, Service Request and Problem Management.We are seeking folks who are customer service-oriented, high energy, professional, and eager to learn new technologies. The total team of agents will be handling roughly 400-500 contacts a day (roughly 12-14/hr); roughly 33% of tickets are calls into the Service Desk, and 67% are emails coming in that will be allocated for scheduled calls. This role will require 1 day a month on the phone queue, but the majority of this role is technical research for complex issues, learning about more complex software support instances and staying up to date on new technologies being brought into their environment.Since this is a 365 desk there will be opportunities for the analyst to volunteer to work a holiday for 1.5 pay. The analyst will also accrue up to 10 days PTO to use. This role is a multi-year long engagement. Responsibilities:Provide responsive, timely and high-quality support to corporate customers regarding their technical inquiries, driving ownership and resolution of issues through critical thinking, technical proficiency, and excellent communication.- Research, resolve, and respond to complex questions received via emails, chat, and collaboration tools, providing support on the computing and collaboration environment, including the following systems, platforms, or technology:-Microsoft Office 365 Account Support, Password Resets, etc.-Windows 10; PC Laptop, Desktop and Mobile Device support-MS Office Productivity Suite functional support-Collaboration tools including but not limited to Zoom-Remote support toolsets including: ProxyPro-Support of Audio-Visual teleconference systems, equipment, and scheduling, such as Zoom Rooms-Acquire and maintain knowledge of updated supported platforms and releases, current support policies, and methods of support delivery, to provide technically accurate solutions to customers.-Attend structured and unstructured (shadow, OJT) training sessions offered within the group and assist in training workshops, as well as weekly Team training sessions.-Utilize ITSM ticketing system (such as ServiceNow) to classify, prioritize and enter details of each working interaction with appropriate level of detail and attention to completeness, accuracy, and grammar.-Participate in team projects that enhance the quality or efficiency of Service Desk service.-Average handling time ~9-13 minutes, handling 12-14 contacts/hourly.-Accurate troubleshooting notes, multi-tasking - documenting and troubleshooting simultaneously- The shift is 8-5pmCompensation: $30-37/hr. Exact compensation may vary based on several factors, including skills, experience, and education.The shift is 8-5pmWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less