Job Search Results for help desk

A client of Insight Global is seeking an AV/UC Specialist to join their team onsite at HQ. This role will focus on supporting and enhancing AV and UC systems, including Cisco Webex collaboration... More rooms, sound boards, and microphones. The team is merging AV and UC functions, so experience with unified communications and call management is highly valued. Responsibilities include installing and managing Cisco hardware/software, maintaining digital media players, and providing executive-level support. Occasional quarterly travel may be required.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Performs secondary quality checks on repaired/tested parts Assists in system testing validation when needed Keeps area organized and clean Responsible for Finished Goods parts put away and transport... More Responsible for accurate and timely order picking Performs physical inventory cycle counts periodically and on demand Assists in part photo taking, packaging, and proper labeling Responsible for shipping and receiving (parcel and freight)Organize and assist in maintaining all materials and supplies Performs after hours shipping coverage as needed Primary job responsibilities are those which an employee must be able to perform with or without accommodationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Slot Technician has a proven electronics background with at experience in a technical role. This position is responsible for the servicing, installing, converting, upgrading and preventative... More maintenance of all gaming equipment. The Slot Technician position does not work standard set hours as work activities may occur throughout a 24-hour day, 7 days a week, including holidays. This position reports to a Technical Field Supervisor. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is looking for a research analyst who is self-driven and independent, with strong critical thinking, computer, and communication skills. You will handle urgent tasks to ensure timely... More delivery of products, manage productivity cases, and use systems like Salesforce. This role involves minimal phone calls and focuses on case management, considering different time zones. Your work will support doctors and nurses by providing essential supplies, preventing delays in surgeries. Typical tasks include tracking orders, checking product availability, and resolving discrepancies. Strong problem-solving and communication skills are essential. We seek candidates who want to build a career in this field and can handle the details that make a big impact. The pay rate for this role is $18-21hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Customer Care Specialist is a dynamic customer service role that encompasses all aspects of frontline application, technical, and infrastructure support along with the respective escalation... More pathways. There are multiple customer entry points to ISS Customer Care ranging from: phone, face-to-face, email, self-service ticketing, chat, and text. The Customer Care Specialist is expected to navigate them all with fluidity and utmost professionalism. Additionally, Customer Care Specialists monitor and manage numerous alerting services and are expected to follow escalation protocols and defined policies and procedures day-to-day 24x7. Perform Lead duties, as assigned/scheduled.Tier 1 Support (Password Reset, DUO Enrollment, Ticket Creation for calls that are Tier 2)Knowledge of Win and MAC are a plus, would kindly request a typing speed of 50+ WPM (Will need to type as they are speaking with endusers)UCLA?s ticket Management system is ServiceNow and they will be providing training to selected contractors.Contractors to receive between 25-45 calls per day.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Seeking a Robot Service Technician to join the humanoid product ecosystem of a leading robotics company. This position will be responsible for daily robot and system operation, repairs, maintenance,... More and spare parts management. In addition, this role is focused on maintaining high uptime on robotic systems, documenting performance, tracking fleet reliability, and supporting other team members. Responsibilities also include:Report daily status of robot fleetPerform basic troubleshooting, repair, preventative maintenance, and spare parts managementDocument processes, work instructions, user manuals, troubleshooting guides, knowledgebase articles, FAQ's, training plans, and any other materials needed to maximize system uptimeRecord and document system performance, issues, and suggestions for improvementThis position is 100% onsite in Mountain View, CAWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A client of Insight Global is looking for an Event Services Tier I IT Support Analyst to join their team. This individual will be responsible for working at the events (sports games, concerts,... More corporate events, etc.) held at Mercedes-Benz Stadium providing Tier I IT support. On an event basis, this individual will be responsible for running tickets and supporting the IT hardware infrastructure at MSB, which includes TVs, Microsoft Surface tablets, desktops, and more. This is not a full-time 40-hour role, and candidates will only work on a sign up basis for events held at MSB. Pay rate for this position is $30/hr.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a talented and dedicated data center technician to work for one of our largest technology clients in Boydton, VA. This is an exciting role for those looking to gain... More fundamental experience within the IT world. We are seeking candidates with a background in logistics, warehousing, IT Support, Cabling, and/or heavy machinery. Candidates must have knowledge of Microsoft office suite and a team first mentality.Pay Range: $15/hr. - $22/hr.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is supporting a client in the construction and engineering space seeking a Revit/BIM specialist to support their VCS team and projects. This role focuses on Revit model management,... More standards, and content creation, while also providing project detailing support as needed.Role OverviewThis individual will serve as the primary point of contact for Revit families, templates, and model standards within the VCS department. The role also supports collaboration tools such as Revizto and Navisworks, drives efficiency improvements, and assists with training and onboarding.Key ResponsibilitiesManage and maintain Revit families, templates, and standards used for detailing and fabricationCreate new Revit families based on approved submittals and validate existing contentMaintain a centralized Revit family library and template settings (views, sheets, worksets, etc.)Troubleshoot Revit models, families, and templates; escalate issues to the ConTech team as neededSupport Revizto model setup and coordination for collaborative projectsAssist with Navisworks model setup for clash detection and coordinationIdentify and implement process improvements and efficiencies (including use of Dynamo where applicable)Provide part-time detailing support as project schedules allow, following company drafting standardsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Job SummaryThe Software Asset Management (SAM) Analyst (Contract) will support software licensing and entitlement activities related to a domain and employee migration. This role focuses on license... More reassignment, entitlement validation, and reporting to ensure continuity of software access during migration activities.Key Responsibilities?Reassign and validate software licenses during domain and employee migrations?Perform manual license updates across multiple vendor portals?Review, update, and analyze Excel-based licensing and migration reports?Validate software entitlements before and after migration events?Support licensing for applications not yet standardized or fully automated?Coordinate with Endpoint Support to ensure licenses are available prior to software installation?Maintain documentation to support audit readiness and complianceCompensation:$12/hr to $18hr.Exact compensation may vary based on several factors, including skills, experience, and education.Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less