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An employer of Insight Global's is looking for onsite inbound CUTOMER SERVICE REPS to sit in the corporate location in Plymouth, MI. The group will be apart of building out a new team for the... More healthcare company and must have experience in a high call volume call center. The role will receive ~80 inbound calls a day from customers of the healthcare company to help with any questions, technical issues on the systems, and help guide through step-by-step instructions on how to upload documentation to the sites. We are looking for very strong customer service to support patients through uneasy times and will be responsible for working through an intake queue to perform data entry and metric. Sometimes, this role will make outbound calls to customers that need to be called back or to provide further information to complete the patients documents for packages to be shipped directly to their home. It is important that this individual has strong data entry skills and attention to detail. Must be flexible as the schedule may vary.SHIFT:Training: Monday-Friday2-4 weeks*2-3 weeks onsite trainingAfter Training: (5 Day work week) Monday-SaturdayBetween the 8 hours of operations of 8:00 AM EST-8:00 PM ESTSaturday: 9:00 AM EST - 5:00 PM EST *Hybrid schedule after training - 1 week onsite and 1 week remoteWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

The Plant Engineering Facilities Manager is responsible for overseeing the maintenance operations across four buildings on the DeKalb Campus, ensuring that all equipment and systems are functioning... More optimally. This role requires a strong background in automation technologies to enhance production efficiency and reduce downtime. The manager will lead a team of maintenance technicians and engineers, develop maintenance strategies, and implement automation solutions to improve plant operations. You will make an impact by:-Overseeing the maintenance operations across 4 buildings 2.5M square feet-Manage and supervise a team of 18 employees-Oversee the installation, maintenance, and repair of automated systems and machinery-Develop and implement preventive maintenance programs to minimize equipment failures and production down time-Manage the maintenance budget, including forecasting and cost controlAdditional details:-Manages a group of staff or division engineers associated with no more than two division/business units.-Works closely with Divisional Engineering Manager(s) and in the case of Int?l Engineering Managers, work with the Int?l Engineering Manager and/or country/regional leadership, to build and maintain a strong working relationship with assigned business clients.-Engineering Managers serve as key liaison to the business and is responsible for the relationship between Engineering and the Business Client.-Participates as a partner to guide, influence, and gain consensus on the capital investment plan. Implements strategic and operational plans for their group and the engineering department it supports.-May participate in the development of similar plans for assigned business unit(s) to assure that business objectives and strategic goals are met.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is assisting a large Cyber Security and Bug bounty client of ours in hiring a Associate Revenue Operations Analyst position that they have open. This role is a contract position and... More would last approximately 1 year. There is a possibility of potential extensions but it is not guaranteed at this time. In this role, you will support reporting, data management, and project execution that helps drive revenue growth and contributes to company key objectives. This is a great opportunity for someone with prior operations or business analysis experience who is eager to grow in a fast-paced environment.Key Responsibilities:?Create and maintain basic to moderately complex reports and dashboards for key revenue metrics?Automate and streamline the process of creating accurate quotes for complex products and services by guiding them through product configuration, setting correct pricing, and generating professional proposals?Assist with data quality initiatives, ensuring accuracy and consistency across revenue systems?Manage and deliver on low-complexity projects or contribute to larger initiatives?Perform ad-hoc analyses to support business decisions and identify trends?Apply company policies and processes to solve routine problems and make informed recommendations?Collaborate with cross-functional stakeholders including Sales, Marketing, Finance, and Customer Success?Seek and incorporate feedback from your manager and stakeholders to continuously improve deliverables?Build internal relationships within the Revenue Operations team and the broader businessWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An oncology provider in Tucson, AZ is looking to hire a dynamic, patient-centered Surgery Scheduler to join their exceptional team. You will see up to 80 patients a day (40 in the morning/ 40 in the... More afternoon). You will be responsible for answering all incoming calls, assessing the caller's needs and directing them to the appropriate person. You will schedule new patients, patient referrals, and returning patients in their computer system. You will need to be extremely organized as you will be canceling and rescheduling appointments according to physician schedule changes; notify appropriate clinic personnel. You will obtain and enter all insurance authorization, and correspondence relating to referrals in patients' charts and/or electronic medical records (EMR). You will arrange for patients to have financial counseling as needed. You will also facilitate communication with patients about surgeries or tests being scheduled and potential prep work needed, inquiring about test specifics from necessary parties and gathering patient information as needed. You will be responsible for follow-up on pre-operative tests to ensure the patient is cleared for surgical procedure and communicate with the physician and patient if further testing is required prior to surgery. It is important that you are empathic when speaking with patients. You will need to be able to handle multiple demands, shift priorities, and demonstrate flexibility.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is hiring two Revenue Integrity Analysts to join Virtua?s Revenue Cycle Operations team, which supports hospitals, hospice, home health, professional services, and all facets of the... More healthcare system. This position is responsible for optimizing the revenue cycle by evaluating, validating, and analyzing data trends to provide actionable insights across all levels of the organization. The team focuses on root cause analysis to ensure clean claims and accurate revenue capture. Analysts will conduct charge audits, identify workflow issues, monitor Epic workqueues, review medical records for compliance, and document findings thoroughly. Additional responsibilities include running reports, analyzing trends, assisting with strategic pricing and CPT updates, and collaborating with Revenue Integrity, Finance, IT, and Clinical Operations teams to resolve revenue cycle challenges. The ideal candidate will have 3?5 years of experience within a large hospital or integrated healthcare delivery system, a strong understanding of Revenue Cycle Management (RCM), and experience with hospital charge description master, coding and billing guidelines (including CPT codes), and internal audit processes. Technical expertise in Epic is strongly preferred, particularly in modules such as HB, PB, Resolute, Cadence, Prelude, and Grand Central, along with the ability to manage workqueues and perform root cause analysis for charge errors. This role requires excellent communication skills, strong analytical ability, and a commitment to teamwork in a collaborative environment. Candidates should be self-starters, eager to learn, receptive to feedback, and dedicated to continuous growth. A bachelor?s degree in accounting, Finance, or Healthcare is required.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

One of Insight Globals largest financial institution clients is looking to hire two Team Leads to support voluntary corporate actions team, specifically within Latin America, Canada, and their DTC... More group. This candidate will fall under the Alternative Investment Services organization reporting to the VP of the Portfolio Services team. The main responsibility and requirement for this candidate is to manage/be responsible for the voluntary corporate actions workflow. Focus points within voluntary will be response and instruction, payments, and post payment responses. They will take client responses and ensure that they make it to market accurate and one time to meet all outlined deadlines while also supporting all team analysts. This team typically deals with 20-30 events per day utilizing DTC and SWIFT to process any actions. Manages all initiatives of the team and aligns team resources accordingly to complete client requests. Serves as first line supervisor for assignment of tasks and resolution of issues. Supports and completes client inquiries and requests. Resolves complex, escalated issues from subordinate staff. Directs, motivates and develops staff, maximizing their individual contribution, their professional growth and their ability to function effectively with their colleagues as a teamWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Day to Day SummaryWe are seeking a ?jack of all trades? to support our client?s various outpatient sites near Doylestown PA 18901. This position requires a high level of reliability and... More professionalism as you will be interfacing with doctors, clinical support staff, and working in areas shared with patients. The ideal candidate posses expertise with ?white glove support?, ability to troubleshoot/resolve issues related to hardware and software, and ability to support mobile devices. Responsibilities could include but are not limited to:?Support for laptops and desktops?Microsoft/Office Suite?Deskside support for doctors and clinical staff?Project support (equipment refresh, windows upgrades, etc)We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Overview :The Project Coordinator will support cross-functional initiatives within the Integrated Logistics & Sample Management (ILSM) department of the Regulated Bioanalytics organization. This role... More focuses on building and coordinating capital asset management processes and harmonizing scientific and data inputs to drive long-term priorities across people, pipeline, and scientific excellence. The ideal candidate is a proactive ?go-getter? who thrives in a matrixed environment, collaborates effectively, and brings structure, clarity, and momentum to complex, multi-stakeholder projects.Key Responsibilities/Deliverables?Capital Asset ManagementoAssist in the development, implementation, and maintenance of a capital asset management framework for regulated bioanalytical laboratories oCoordinate asset lifecycle activities: requirements gathering, evaluation, procurement support, commissioning, qualification, maintenance scheduling, utilization tracking, and end-of-life planning.?Cross-Functional Project CoordinationoPlan, coordinate, and track cross-functional workstreams, timelines, and deliverables across ILSM, Bioanalytical Sciences, Quality/Compliance, Data/IT, and Clinical Operations.oFacilitate project meetings, drive decision logs and risk/issue registers, and ensure follow-through on action items.oDevelop and maintain project documentation, dashboards, and communication plans for stakeholders at all levels.?Operational Excellence and ComplianceoContribute to process mapping, SOP development, change control, and continuous improvement initiatives consistent with GxP expectations.oMonitor key performance indicators (KPIs) across people, pipeline, and scientific excellence (e.g., sample turnaround times, asset uptime, right-first-time metrics, data completeness).oSupport audit readiness by maintaining accurate, inspection-ready documentation and facilitating CAPA tracking where applicable.?Stakeholder Engagement and CommunicationoBuild strong relationships with internal stakeholders and external partners/vendors.oSynthesize complex information into clear updates, briefings, and recommendations tailored to technical and non-technical audiences.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

General Scope: The ERP Developer I/II is responsible for developing, integrating, and maintaining electronic data interchange (EDI) and application programming interface (API) solutions to support... More seamless communication between Infor ERP system and external customer, vendor, and internal business systems. This role focuses on ensuring data accuracy, system reliability, and process automation through technical integrations and ERP enhancements. The developer will also learn and apply Infor?s Java-based development platform to support customizations and integrations that align with business needs.Position Summary:EDI and API Integration? Develop, configure, and maintain EDI integrations between the Infor ERP system and external customer or vendor systems.? Analyze and implement EDI transaction sets (e.g., 850, 855, 856, 810, etc.) according to trading partner specifications.? Collaborate with business analysts, customers, and IT staff to design and implement integration solutions that meet functional and technical requirements.? Develop and manage API integrations for system-to-system data exchange, ensuring reliability, security, and performance.? Troubleshoot integration issues and perform root cause analysis to resolve mapping, transmission, or data synchronization errors.ERP Development and Integration? Learn and develop proficiency in Infor?s Java-based developer platform to create, enhance, and maintain ERP extensions and business logic.? Assist in the customization of ERP workflows, forms, and reports to improve usability and automation.? Support integrations between Infor ERP and other enterprise systems (CRM, PLM, MES, etc.).? Participate in version upgrades, patch testing, and deployment activities related to ERP integrations.Technical Support and Documentation? Monitor data flow between systems to ensure stability, integrity, and accuracy.? Develop and maintain technical documentation, including interface specifications, data flow diagrams, and configuration guides.? Provide second-level technical support for ERP and integration-related issues.? Participate in code reviews, unit testing, and deployment processes as part of the development lifecycleWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A client of Insight Global is looking to bring a Loan Specialist on to the team. This person will be responsible for: Process transactional maintenance on lines of credit, including payments,... More payoffs, reversals, and account closings.Ensure internal accounts are cleared within required time frames and meet strict SLAs and regulatory requirements.Work out of MSP to complete loan maintenance tasks and manage task queue.Use internal tools for research and processing:ESS for borrower and account information.EDR for document retrieval and imaging requests.LMR to work internal requests and update notations.CheckVision to access check and ticket images.Utilize Microsoft Teams, Outlook, and Excel for communication, scheduling, and data tracking.Track and reconcile work accurately, documenting daily production in SharePoint.Complete end-of-day balancing and month-end clearance of all items before leaving.Apply basic math skills to validate transaction accuracy.Investigate discrepancies by asking critical questions such as ?What happened?? and ?Why did it happen?? to resolve issues.Escalate unresolved issues to team leads or managers promptly.Collaborate with team members on group responsibilities while working independently on assigned tasks.Maintain a high level of attention to detail to ensure customer impact is minimized.Handle limited customer communication via email, primarily using prewritten responses for authorizations.Participate in weekly team meetings and complete phased training with shadowing and mentoring.Estimated pay 20-23/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less