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-Initial customer interactions and follow through of service orders-Enter the service request details into Proprietary Application to initiate a telecommunications request.-Perform customer... More interaction with exceptional service before/after entry.-Engage with the customer to provide assistance if the service request is incomplete or requirements are unclear.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for an Application Specialist to join a team in Phoenix, AZ. They will be assisting with reviewing samples and assessing the data. They will input the information into the... More system and ensure it is document properly to ensure no issues. Additional responsibilities will be provided as needed.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Commissioning Engineer to join one of our clients supporting several major data centers throughout the Americas. This candidate should expect 90% travel and must be... More comfortable leaving home for extended amounts of time. A Mechanical or Electrical background as it ties to data center commissioning is necessary to be considered for this role.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A client of Insight Global is looking for a Senior Director of Operations to help manage the daily operations of their site. You would be responsible for daily management of the primate facility,... More ensuring smooth operations, regulatory compliance, and staff coordination.Key Responsibilities- Oversee all operational areas: animal care, veterinary techs, facilities, food, IT, and QA - Manage the non-human primate (NHP) colony and shipment logistics - Ensure compliance with regulations (AWA, USDA, AAALAC, etc.) - Foster collaboration across departments - Partner with veterinary staff to support primate healthStaff Management- Supervise 50+ employees across multiple departments - Provide training, enforce SOPs, and conduct evaluations - Guide technical and animal care teamsSkills & Expertise- NHP handling, behavior, and husbandry - Regulatory knowledge and confidentiality practices - Strong communication, leadership, and problem-solving abilities - Basic hand tool proficiencyCompliance & QA- Maintain safety standards and operational records - Train staff on security protocols - Implement emergency proceduresWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

As a key member of the Infrastructure Security Engineering team, you will be at the forefront of the security transformation, cultivating a security-first mindset throughout the organization. Your... More mission is to liaise with Live Nation Information Security and Privacy to ensure delivery of successful security initiatives as it pertains to Ticketmaster, embedding robust security practices into the very fabric of the infrastructure design and implementation. Ticketmaster believes that security is not just a checkpoint, but a continuous journey that begins at the earliest stages of development and infrastructure planning. You will champion a ShiftLeft approach that integrates security seamlessly into the infrastructure lifecycle, leveraging purple team dynamics to foster a proactive security culture that anticipates, derisks, and mitigates threats before they materialize.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A large financial organization is seeking an Application Support Analyst (ACH) for a contract opportunity through the end of the year (with a likelihood for extensions into next year & potential for... More hire). This individual will be responsible for ensuring the stability, performance, and usability of business-critical ACH applications. You?ll work closely with end users, developers, and IT teams to troubleshoot issues, implement new solutions, and optimize application functionality across the organization.Key Responsibilities:?Incident & Problem Management?Own the incident management process for application-related issues.?Act as the final escalation point for technical issues, performing root cause analysis and resolution.?Minimize service disruptions and ensure timely restoration of services within SLA targets.?Monitoring & Troubleshooting?Monitor application performance and proactively identify potential issues.?Resolve application errors and bugs, working with development teams when needed.?Use diagnostic tools and logs to investigate and resolve complex problems.?Documentation & Standards?Develop and maintain support documentation?Establish and enforce application support standards and best practices.?User Support & Training?Provide expert-level support and guidance to end users and internal teams.?Assist in onboarding and training new team members on supported applications.?Communicate technical information clearly to non-technical audiences.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking 2 highly organized and self-driven Technology Program Managers to join our Markets Production Support team. This role is part of a strategic transition to formalize and operationalize... More capacity management within the markets space, aligning it with consumer-side practices while introducing new tools, procedures, and a self-service model.Key Responsibilities?Lead the transition of capacity management responsibilities from the markets side to production support.?Design and implement new procedures, tools, and audit artifacts to support a self-service model for production support managers.?Ensure alignment with regulatory requirements and internal operational policies.?Support production support teams in forecasting capacity needs for onboarding new applications.?Assist in interpreting business volume indicators (BVIs) and translating technical metrics into actionable insights.?Use tools such as Splunk, Dynatrace, and SRE dashboards to monitor upstream data flows and business transactions.?Contribute to a new program, particularly during service interruptions ?Participate in cross-functional initiatives including Project X, Y, Z, integrating capacity management into broader program goals.?Translate technical updates and JIRA entries into executive-level summaries?Provide clear, concise updates to leadership and stakeholders with minimal oversight.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Production Support Engineer for a full-time opportunity with a large Banking client. This person will work a hybrid schedule out of the Mt. Laurel, NJ or Ft. Lauderdale,... More FL office. This team focuses mainly on application support, and has the dual responsibility of delivery and operations. This resource will operate on pre-implemented DevOps pipelines, and will have a role that stands between delivery and quality to ensure operability standards are met. It is this person's responsibility to make sure that all code is stable and secure in production. Additionally, they will act as the L3 point of escalation for applications in production. They will be expected to be able to triage code related issues on high-traffic web applications.The application is built on Java, Spring Boot, Restful API's and all microservices are hosted on Linux. The team utilizes Splunk and Dynatrace for monitoring.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

* Maintain and continually develop software applications. * Work on two major projects involving data management and AWS footprint.2 projects:Project 1 is data managers- React based strictlyReact,... More GitHub actions and how they deploy, docker-deploy locally, jump into code of react- shot link API directly to tour- in use 8+ months been used live running through bugs under consistent development2nd project is much larger AWS footprint, front end react based (data manipulation) backend stood up around it C# .Net 7 containers to full AWS std, ecs containers app sync, dynamo dv, s3- knowledge on how to do and troubleshoot of this- multi environment levels spanning 3 regions * Handle live data from Shotlink 2 and PGA Tour APIs, with a focus on data manipulation. * Troubleshoot issues quickly in React and C# environments.Collaborate with a team of engineers located in the US and India.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

In this role, you will be responsible for:-Providing quality functional support to company's clients.-Analyzing and documenting customer requests.-Providing quick and effective solutions to meet... More their needs, resolve difficulties encountered, and follow up on their resolution until the end.-Cooperating with internal teams (Sales, Project, R&D, IT) to respond to customer requests and ensure that issues are resolved quickly and effectively.-Assisting clients in using and configuring the software's functional settings.-Contributing to the continuous improvement of the solution by providing feedback and suggestions from clients.-Responsible for customer satisfaction, retention, and reference-ability for all assigned accounts.-Sharing knowledge with your team through strategic and operational planning sessions at regularly scheduled onsite meetings.-Utilizing a deep understanding of each customers environment to identify customer needs and implement solutions that will accelerate their success.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less