Job Search Results for insight

Job DescriptionThis position is a working expert of the Hospital?s accounts payable and payroll-related systems and ensures compliance with pay related policies, procedures, and collective bargaining... More agreement guidelines in the preparation and processing of bi-weekly payroll. This role supports the efficient processing of invoices, matches them to payroll orders, and resolves discrepancies to ensure timely payments. The AP/ Payroll Accountant prepares monthly, quarterly and year end reports, and provides support and guidance to Hospital employees and leadership to ensure accurate, complete and compliant pay records.Day to Day? Prepares bi-weekly payroll and all related payroll reports including tax deposits, quarterly filings, W-2?s and other year-end reports. ? Processes, calculates, and posts a variety of payroll actions including wage garnishments, payroll liability claims, and overtime reports. ? Reviews employee time cards for accuracy and compliance with established policy, procedures and collective bargaining agreement guidelines. ? Match invoices to receiver/purchase orders, resolving discrepancies with Supply Chain for payment approvals.? Maintains a variety of files and records related to the Hospital?s payroll functions. ? Approves employee requested changes to tax deductions in compliance with IRS rules and direct deposit changes according to policy. ? Calculates and processes retro payments or repayment calculations as needed. ? Responds to payroll related inquiries from employees and leadership, answering questions and requests. ? Provides guidance and training to employees and leadership to ensure their understanding of essential payroll procedures as well as supporting their knowledge and familiarity with the timekeeping system. ? Serves as a liaison with financial institutions, auditors and Hospital departments regarding payrollrelated matters. ? Stays abreast of regulatory updates and other information impacting the Hospital?s payroll system, policies and procedures. ? Assist with month end processing, including journal entries, reconciliations, and data tracking.? Demonstrated ability to interact positively with Administration, Directors, Managers, Supervisors, peers, coworkers, subordinates, patients and visitors.? Enter approved invoices into Meditech or Sage Intacct and maintain vendor records, addressing payment issues if needed.? Approve employee requests for changes to tax deductions and direct deposits in compliance with IRS rules.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

SummaryInsight Global is seeking a Personal Lines Account Manager for our privately-held, employee-owned Insurance Agency client in Bardonia, NY. The Account Manager, Personal Lines supports agency... More growth and retention by building strong client relationships, delivering proactive service, and providing ongoing coverage reviews and education. This role manages a high-touch personal lines book, supports new business and renewals, identifies cross-sell opportunities, and delivers an exceptional client experience with a strong focus on discretion and confidentiality. This position will specifically focus on a book of business of high net worth individuals. This role will specifically focus on a starting book of around 800k in business, and through growth and retention, will increase over time. Compensation is based off the size of the book, and will also increase with time. Key Responsibilities- Provide prompt, professional service by responding to client inquiries and addressing individual coverage needs- Manage assigned personal lines accounts with a focus on high-net-worth and VIP clients- Conduct proactive renewal reviews per segmentation workflow to assess coverage, recommend enhancements, round accounts, and identify cross-sell opportunities- Communicate regularly with clients to maintain relationships and uncover account growth opportunities- Write new business, support account rounding, and seek referrals from existing clients and external sources- Refer clients and prospects to other divisions within the organization when appropriate- Make policy placement decisions based on client needs, agency standards, and carrier guidelines- Underwrite individual risks to ensure compliance with agency and carrier requirements- Gather and secure all required submission and intake information, including quotes and carrier comparisons- Keep Sales Executives and management informed of significant account activity when applicable- Notify leadership immediately upon receipt of cancellation requests and contact clients within one business day to attempt retention- Maintain confidentiality of all client, staff, and agency information- Stay current on insurance industry changes and carrier updates- Adhere to established workflows and procedures to minimize E&O exposure and promptly report any actual or potential E&O claims- Build strong internal relationships and act as a mentor to other team members- Perform additional duties and projects as assignedWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Receiving Specialist is responsible for controlled receipt of inbound materials across receiving, initial inspection, documentation validation, tagging, and system entry activities on an active... More construction site.This role ensures materials are properly scheduled, verified, inspected, identified, and entered into the designated system of record at the point of arrival in alignment with project controls, location requirements, and downstream material flow.This is a site execution role with real accountability for receiving discipline, first-point traceability, delivery control, and data accuracy. The position is expected to reduce unplanned deliveries, undocumented receipts, damaged or unknown material intake, uncontrolled drop zones, and off-system receiving activity through disciplined process execution and accurate system records.Key Responsibilities?Coordinate inbound material receipts, including scheduled deliveries, gate verification support, quantity checks, condition inspection, tagging, and immediate system entry.?Verify deliveries against purchase orders, packing slips, expected deliveries, and approved receiving windows before unload or release.?Support RFID, barcode, handheld scanner, and mobile workflow usage for receiving, exception capture, initial location assignment, and traceability where applicable.?Ensure received materials are identified and recorded using the approved site hierarchy, including site, area, zone, laydown, position, staging, and point-of-use locations where applicable.?Coordinate material handoff from receiving to laydown, storage, buffer staging, or designated hold areas in line with site priorities and workfront readiness.?Perform daily reconciliation of receipts versus expected deliveries and support escalation of shortages, overages, damage, wrong items, and missing paperwork.?Identify, document, and escalate delivery exceptions, including damaged material, unknown shipments, incorrect quantities, missing documentation, and unauthorized arrivals in real time.?Maintain quarantine controls for damaged, mismatched, or unverified material until disposition is confirmed.?Help enforce site material rules, including no receiving without system entry, no release without validation, no uncontrolled drop-offs, and no side tracking tools for in-scope receiving activities.?Coordinate closely with the Materials Manager, material coordinators, logistics, procurement, yard personnel, warehouse support, field teams, and project controls to keep inbound material flow controlled and visible.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Manager, Business Analysts is responsible for leading/managing a team of Business Analysts and/or Senior Business Analysts, to enable the delivery of technology solutions that deliver the... More intended business value. Our Business Analyst team works on a variety of projects, both internal, product improvement and client implementations. Our Business Analyst Team works directly with Project Management, Development, Quality Assurance, Operations, Account Management and our Clients to deliver with success. Our Manager of Business Analysts but thrive in a fast-paced work environment, have a solid understanding of software development lifecycle (agile and waterfall), and enjoy managing multiple projects and tasks. This is a technical leadership position with accountability for quality, motivation and mentorship.DUTIES AND RESPONSIBILITIES:? Provides day to day team guidance, setting and managing expectations (priorities, timelines, etc.)? Facilitates positive, professional relationships with Technology and Business teams? Assigns resources to demand, based on skills, fit? Present complex information in a simple and concise manner for all levels of the organization? Partner with Business and Technology Leaders to understand BA demand to build needed capacity. Accurately reflect capacity and demand in Resource Management Tool? Ensure team can identify true business issues, opportunities and facilitates a solution that delivers intended value? Define, document, and implement best practices, tools and templates for BA team? May oversee and/or manage the requirements gathering process, wireframe creation, user story creation for select projects? Create and audit Business Analysis processes and procedures? Act as a Senior Business Analyst when the demand or need arises? Perform other related duties as assigned by management? Be comfortable in a client-facing environment? Directly supervises all business analyst employees within the department(s).? Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.? Bachelor's Degree (BA) from four-year college or university, or one to two years of related experience and/or training, or equivalent combination of education and experienceComputer skills required, including MS Office Suite, JIRA, Confluence, Figma (or something similar)We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Department & Position Overview:Working closely with clients, caregivers and departments across the business, your goal will be to provide a seamless Customer Service experience, while ensuring that... More our clients are receiving the care they need. We value your can-do positive attitude and desire to turn a negative into a positive. You will receive excellent in-house training which will help you develop a thorough understanding of our program. We will nurture your talent and provide continued career development opportunities, from your induction and throughout your career with us.Every Day You Will:?Manage a high-volume inbound/outbound Service Center Calls dealing with Human Resources related inquiries (time-off, payroll, timekeeping, employee health) and process patient and health plan care requests?Follow up with patients, caregivers, and health plans for time sensitive inquiries and escalations?Maintain exceptional customer service for all callers, as indicated by call reviews and after call surveys ?Input accurate data entry of sensitive information ?Conduct status reviews, over the phone, and record reviews, to ensure service delivery of caregivers and compliance ?Screen patients and caregivers for additional programs and benefits to enhance their lives?Maintain reliable work schedules?Display empathy, actively listening, and clearly communicate with callers to ensure their needs are addressed and to foster a positive experience and relationship?? ?Address all questions or complaints, and provide an accurate and efficient response time of resolution; consistently meet internal service level agreements and goals in a timely manner?? ?Follow up and engage with patients and caregivers via phone calls, SMS, and emails, in a professional manner ?Serve as a key point-of-contact for enrolled caregivers such as for pay discrepancies, timesheet errors, direct deposit change, schedule change of caregivers, and more ? ?De-escalate situations involving dissatisfied customers, offering patient assistance and support; escalate unresolved patient and caregiver issues to the appropriate teams to ensure a quick turnaround time and resolution?? ?Adhere to a revolving monthly client service and compliance standard?? ?Effectively input and update the case file and account data within CRMs? ?Manage call dashboards and reporting to assist in managing assignmentsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking an experienced AI Agent Developer to design, build, deploy, and support production-grade AI agents across our enterprise technology ecosystem. This role is central to our AI initiative... More to deliver AI agents?that drive measurable business outcomes across retail, service, finance, and customer experience.The ideal candidate has hands-on experience shipping AI agents in enterprise environments and is comfortable working across multiple platforms including Anthropic Claude, Google Gemini on Vertex AI, Microsoft Azure AI, DevRev, and Sierra AI. You will partner closely with solution architects, infrastructure engineers, data teams, and business stakeholders to turn use cases into deployed, monitored, production-ready agents.Core ResponsibilitiesAgent Design & Development?Design, develop, and iterate on AI agents using agentic frameworks across Claude (MCP, tool use, multi-turn orchestration), Gemini on Vertex AI (Agent Builder, extensions, grounding), Azure AI (Azure OpenAI Service, Semantic Kernel, Promptflow), DevRev, and Sierra AI.?Implement agent architectures including ReAct, plan-and-execute, multi-agent orchestration, and retrieval-augmented generation (RAG) patterns.?Build agents that integrate with enterprise systems such as Snowflake, Salesforce, ServiceNow, and internal APIs via function calling, tool use, and MCP server configurations.?Develop and maintain reusable agent components, prompt libraries, and evaluation harnesses.Deployment & Production Operations?Deploy agents into production environments on GCP, Azure, and hybrid infrastructure with full CI/CD pipelines (Harness).?Implement observability, tracing, and logging for agent workflows using Dynatrace and platform-native tooling.?Build guardrails, content filtering, and safety mechanisms to ensure responsible agent behavior in production.?Own agent lifecycle management: versioning, A/B testing, canary deployments, rollback procedures, and performance monitoring.Data & Integration?Design and implement grounding pipelines that connect agents to enterprise data sources including Snowflake data warehouses, SharePoint document libraries, and Salesforce CRM.?Build and optimize vector search, embedding pipelines, and knowledge retrieval systems (pgvector, Vertex AI Search, Azure AI Search).?Develop API integrations using Kong/Konnect API gateway and RESTful service patterns.Security & Compliance?Implement prompt injection defenses, input/output validation, and PII handling safeguards for all agents.?Work with security teams to ensure agents meet enterprise security standards including CyberArk credential management and Chainguard container security.?Conduct red-team testing and adversarial evaluation of agent behaviors prior to production release.Collaboration & Enablement?Partner with AI Solution Architects to translate business requirements into technical agent specifications.?Contribute to internal developer documentation, runbooks, and best-practice guides for agent development.?Participate in code reviews focused on AI-generated code quality and security.?Support cross-functional teams in evaluating new agent platforms and capabilities.Pay Rate: $50-75We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Service Desk Analyst, Reporting & Analytics (R&A), provides front-line operational support for reporting, data, and analytics platforms. This role is responsible for accurate ticket intake,... More triage, resolution, and escalation of R&A support requests while meeting defined SLAs and service quality standards. The analyst executes established processes, contributes to incident resolution and problem identification, and helps ensure a stable, predictable support experience for internal and client-facing users.This role operates within the Service Desk model defined by the Service Desk Lead and focuses on reliable execution, documentation, and continuous service improvement.Key Responsibilities1) Ticket Intake, Triage & Resolution? Serve as a primary responder for R&A Service Desk tickets, including reporting incidents, data discrepancies, access requests, job failures, and ?how-to? questions.? Apply documented triage standards to assess severity, prioritize work, and route issues appropriately.? Resolve straightforward and known issues independently using runbooks, knowledge articles, and standard operating procedures.? Escalate complex, high-severity, or out-of-scope issues to the appropriate development, data, or product teams following defined escalation paths.? Ensure tickets are complete, accurately categorized, and updated with clear status, actions taken, and next steps.2) SLA Execution & Service Quality? Consistently meet SLA targets for response, resolution, and escalation based on defined severity tiers.? Actively manage assigned ticket queues to prevent backlog aging and SLA breaches.? Participate in daily or weekly service management routines (queue reviews, prioritization checks, and backlog cleanup).? Provide timely, professional, and user-friendly communication to stakeholders throughout the ticket lifecycle.3) Monitoring, Incident Support & Stability? Respond to alerts related to data freshness, job failures, pipeline/ETL issues, and report availability.? Perform initial investigation and remediation steps using documented procedures before escalating when needed.? Support major incidents by assisting with triage, user communications, validation of fixes, and post-incident cleanup.? Identify and flag recurring issues or patterns for problem management and root-cause analysis led by the Service Desk Lead.4) Knowledge, Documentation & Process Adherence? Create, update, and maintain knowledge base articles, runbooks, troubleshooting guides, and FAQs based on real support cases.? Document fixes, workarounds, and lessons learned directly in tickets and shared documentation repositories.? Follow established intake criteria, escalation rules, access controls, and change/release support procedures.? Contribute feedback on gaps in documentation, tooling, monitoring, or processes.5) Collaboration & Continuous Improvement? Work closely with the Service Desk Lead to identify opportunities to reduce repeat incidents and improve first-contact resolution.? Partner with engineering and data teams by providing clear reproduction steps, logs, and impact analysis during escalations.? Support transitions, migrations, and releases by following readiness plans, performing validation tasks, and assisting during surge periods.? Participate in cross-training to expand coverage and reduce key-person dependency.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a Mechanical / Hydraulic Equipment Manager to support the development, integration, and verification of aerospace mechanical systems. This role is focused on owning equipment... More requirements and technical artifacts, working directly with suppliers and internal cross-functional teams, and ensuring compliance with aerospace and regulatory standards.The ideal candidate is a hands-on engineer with experience in aerospace or defense who is comfortable diving into technical details while coordinating requirements, documentation, and verification activities. This is not a purely design role or a high-level program management position?it is an execution-focused role requiring strong technical judgment, attention to detail, and ownership mindset.Key Responsibilities:Equipment Ownership & Requirements ManagementOwn and maintain equipment-level technical documentation, including System Control Documents (SCDs), Statements of Work (SSOWs), and Interface Control Documents (ICDs).Define, trace, and manage system and equipment requirements, ensuring alignment with platform-level and regulatory requirements.Utilize requirements management tools (e.g., CAMEO, DOORS) to support requirement traceability and verification.Review existing qualification and test plans to identify gaps, risks, or clarification needs.Supplier & LRU CoordinationAct as a technical point of contact for external suppliers and LRU vendors.Coordinate with suppliers to obtain and review technical deliverables, including:Engineering drawingsTest proceduresAnalysis reportsQualification and test reportsInspection and verification artifactsEnsure supplier documentation is complete, technically accurate, and compliant with program requirements.Support witnessing of supplier testing and assist with technical issue resolution.Verification, Test & Compliance SupportSupport requirement verification and qualification testing activities, including review of test data and results.Assist in Root Cause Corrective Action (RCCA) efforts for test or integration issues.Contribute to enterprise gated reviews, providing technically accurate inputs and documentation.Support compliance activities in FAA, military, or regulated aerospace environments.Integration & TroubleshootingSupport lab, rig, and aircraft integration activities, including troubleshooting of mechanical, hydraulic, or actuation systems.Collaborate closely with systems engineering, manufacturing, test, and quality teams to resolve integration or verification issues.Assist in troubleshooting efforts at supplier facilities as needed.Cross-Functional Collaboration & ReportingWork with engineers, analysts, test teams, and program stakeholders to ensure timely delivery of technical artifacts.Balance collaborative team efforts (~50%) with independent technical work (~50%).Provide inputs to schedules, estimates, and task planning using tools such as MS Project.Review technical documentation and extract conclusions, risks, and required actions with minimal supervision.Compensation:$65/hr to $75/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a Lab Integration Engineer to support lab and ground testing of aerospace systems. This role is focused on writing and executing test procedures, running hands-on testing in the lab,... More troubleshooting issues, and performing requirement verification and validation in a regulated aerospace environment.The ideal candidate is an experienced, hands-on engineer who is comfortable working across hardware, software, and control systems, and who thrives in an execution-driven test and integration role.Key Responsibilities:Lab & Ground Test ExecutionWrite and execute lab and ground test procedures for aerospace systems.Run hands-on testing activities in lab environments, ensuring adherence to approved procedures.Collect, review, and interpret test data to assess system performance and compliance.Write clear, accurate test reports documenting execution results and requirement compliance.Troubleshooting & Issue ResolutionTroubleshoot integration, test, and system-level issues encountered during testing.Investigate, document, and drive closure of Problem Reports (PRs).Support Root Cause Corrective Action (RCCA) efforts for test failures or anomalies.Collaborate with software, mechanical, hydraulics, and GNC teams to resolve issues efficiently.Systems Integration & Cross-Functional CoordinationInterface and integrate across internal Boeing teams, USAF stakeholders, and external suppliers.Support integration of mechanical, hydraulic, GNC, and software elements at the system level.Perform system-level analysis to support test planning and issue resolution.Participate in enterprise gated review processes, providing technical inputs and test status.Requirements Verification & ValidationSupport requirements understanding, verification, and validation activities.Trace test procedures and results to system and subsystem requirements.Ensure testing demonstrates compliance with FAA or military certification requirements.Support configuration-controlled environments and formal documentation practices.Compensation:$65/hr to $75/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An employer in the Cincinnati, Ohio area is looking for a Data Analyst for an on-site, contract opportunity in the Cincinnati, Ohio area. The employer is a large retailer and this is an exciting... More opportunity for someone to join a key AI-driven initiative. As a Senior Analyst focused on AI-Enabled Shopping, you will play a pivotal role in shaping the future of agentic commerce at the employer. This position combines advanced analytics, cross-functional collaboration, and strategic storytelling to accelerate the delivery and optimization of AI-powered shopping experiences.You will leverage data from multiple sources to identify trends, uncover actionable insights, and make recommendations that enhance how AI shopping agents engage with customers. By partnering closely with product, engineering, and data science teams, you will define measurement frameworks, enable effective reporting, and ensure that agentic experiences are measurable, optimized, and continuously improving.Key Responsibilities:?Performance Tracking & KPI Strategy?Monitor and analyze KPIs and North Star metrics for AI-powered shopping experiences to assess effectiveness, identify trends, and recommend opportunity areas.?Experimentation & Continuous Improvement?Contribute to the design, implementation, and evaluation of A/B tests for prompts, engagement strategies, and experience variations to enhance agentic commerce performance.?Insights Development & Reporting?Build and maintain custom dashboards and reports that consolidate multiple data sources, track longitudinal trends, and provide actionable insights for ongoing optimization.?Anomaly Detection & Root Cause Analysis?Detect and investigate anomalies in performance data, recommending mitigations and corrective actions to maintain product and metrics health.?Cross-Functional Collaboration?Partner with product, engineering, and data science teams to translate insights into product enhancements and operational improvements.?Advanced Analytics & Tools Management?Manage and act as a key advisor on analytics platforms (e.g., Adobe Analytics, Power BI) to perform end-to-end analyses, identify key drivers of emerging trends, and deliver actionable recommendations?Measurement Framework Leadership?Provide guidance on success measures, KPI strategy, and measurement frameworks across product teams to enable effective reporting and decision-making.?Data Storytelling & Stakeholder Engagement?Present insights through compelling narratives that align supporting data to substantiate recommendations, driving usability and effectiveness of AI-enabled shopping experiencesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less