Job Search Results for help desk

Insight Global is seeking a Remote Account Specialist for a contract to potential hire opportunity for one of their largest Medical Devices clients. This individual will be working closely with the... More field sales and Customer Success teammates, Channel Partners, and occasionally directly with Customers. The primary responsibilities will include: Using Salesforce to process Purchase Orders in a timely manner and ensure rapid fulfillmentProactively contacting customers, partners and internal teammates should adjustments or clarification on a Purchase Order Working with sales team to plan and track renewal businessUsing Salesforce to help with customer quotesUsing Salesforce CRM system to maintain key data for customer accountsTroubleshooting and answering questions from customers as needed + being a general resource for them Analyze documents & requests for completeness, and update data in appropriate application Daily work #1: Systematically knocking out Salesforce Quoting, Renewals, and Account Support for teammates, customers and partners. This includes working flexible pricing into the quotes. We have Salesforce CPQ and have to do some processing to create flexible pricing. Deal Desk experience is great.Daily work #2: Communicating, coordinating and emailing customers, partners and internal teammates. Handling Renewal process independently or as a team. Systematically executing, following up and scheduling follow ups.Daily work #3: Purchase Order Processing in Salesforce (I make this third because we have a Customer Experience Specialist focused on this today but intend to cross train to remove the single threadedness on the team).We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

We are seeking an ambitious and energetic self-starter to join our dynamic IT team as a Network Administrator. Under the supervision of the Senior Network Administrator, the Network Administrator... More will be responsible for the daily operation and administration of a data center in a Microsoft Windows Active Directory / Microsoft Office 365 environment. The Network Administrator will be a key support partner and must have strong diagnostic and troubleshooting skills. This position requires hands-on experience with supporting users with application and network connectivity issues. The Network Administrator must have a solid understanding of all networking and operating system concepts, excellent problem-solving skills to diagnose programs, evaluate and resolve complex problem situations, or when appropriate, escalate or route them to appropriate IT team members. This position may require independent work, sharing information and assisting others with work orders. Troubleshoots and maintains Windows Servers in a VMWare environment. Maintains a strong knowledge of basic network fundamentals. Documents processes of all projects to ensure future review and understanding. Collaborates with the broader team to brainstorm and create new systems. Stays educated on the leading edge of administration and support practices. Updates job knowledge by studying state-of-the-art administration tools, techniques and computing equipment, participates in educational opportunities, reads professional publications, maintains personal networks, and participates in professional organizations. Monitors and maintains network stability and security. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global's luxury retail client is looking to bring on 2 Executive Desktop Technicians to help with day to day IT support for their C-Suite executives. Candidates are expected to have 5+ years... More of experience supporting executives on both Mac and Windows products. This position will be 5 days a week onsite in their NYC locations.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

We seek a skilled Senior IT Systems Administrator to play a critical role in managing and securing our IT infrastructure. This position is ideal for a self-starter with extensive experience in hybrid... More Microsoft environments, security, automation, and troubleshooting.The ideal candidate will have expertise in managing Hybrid Active Directory, Microsoft Exchange, Proofpoint email security, Microsoft Defender for Endpoints, and Windows Server environments, along with strong problem-solving skills and attention to detail.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less