Job Search Results for qa analyst

Our client is seeking a Salesforce Business Analyst (BA) to drive successful delivery of user and functional requirements for Salesforce projects, with a focus on healthcare provider workflows and... More CRM/call center integrations. The BA will lead requirements elicitation sessions, document business and technical specifications, and act as a detective?questioning requirements, digging into root causes, and ensuring solutions truly meet business needs. This role is hands-on, highly collaborative, and requires curiosity, thoroughness, and strong communication skills.Provide technical and functional expertise to Salesforce projects, including implementations, troubleshooting, maintenance, and support of existing applications.Lead requirements gathering sessions with business, clinical, operational, and technical stakeholders.Question requirements and dig into the root cause, asking clarifying questionsAct as a detective?curious and thorough in understanding business needs.Document business requirements within functional and technical specifications, including user stories, program functions, and steps required for development or modification.Analyze and review existing system capabilities, workflows, and scheduling limitations to determine feasibility of requested changes.Evaluate the impact of corporate initiatives and recommend ways to improve or best utilize information systems.Support Salesforce email-to-case and call center integration (previous experience with 8x8 is a plus).Collaborate with developers, QA, UAT, and project managers to ensure comprehensive test plans and traceability to user stories.Prepare and facilitate UAT scenarios and testing, ensuring user involvement and sign-off.Assist in the development of training materials and provide end-user training as needed.Create and maintain documentation on systems/applications used by the department.Coordinate projects from development through implementation, working with IT teams, clients, vendors, and consultants.Comply with all client IT security requirements and policies; safeguard passwords and report security incidents.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a highly communicative, outgoing Product Owner who brings a strong blend of Product Owner and Business Analyst experience. The ideal candidate is comfortable engaging with senior... More stakeholders, facilitating discussions, and confidently driving conversations to clarity. This role plays a critical role in translating business needs into delivered solutions across a large, complex enterprise environment.Day-to-day:? Partner with Lines of Business across a Big 5 banking client to gather, analyze, and document requirements related to eForm and eSignature use cases? Act as the primary requirements owner, translating business needs into clear functional and technical requirements for delivery teams? Lead backlog management activities including writing user stories, defining acceptance criteria, prioritizing work, and supporting sprint planning? Drive end-to-end delivery of eForm and eSignature integrations across platforms and processes, ensuring requirements are implemented as intended? Collaborate closely with BAs, designers, developers, QA, and platform teams to support solution design and execution? Facilitate workshops, requirement reviews, and stakeholder discussions to align on scope, dependencies, and delivery approach? Support system and integration implementations, including validation of data flows, form behavior, and eSignature workflows? Review and validate delivered solutions through UAT and acceptance activities, ensuring alignment to business and compliance needs? Manage change requests, scope updates, and trade-off decisions throughout the delivery lifecycle? Serve as a visible point of contact for stakeholders, proactively communicating status, risks, and delivery progress? Contribute to continuous improvement of digitization, straight-through processing, and document automation practices within the eForms/eSignature CoE We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An O&G client in the Houston area is seeking a Solutions Engineer to support the design, enhancement, and ongoing success of custom-built applications used for environmental, economic, and... More operational planning. This role sits at the intersection of business, engineering, and technology?acting as the voice of the end user while working closely with software development teams.The Solutions Engineer will support a newly developed inventory and drilling economics application that helps planners and engineers evaluate drilling opportunities across existing and potential well sites. The system models probability of success, projected profitability, and initiates downstream workflows when new drilling decisions are approved.This role is ideal for someone with a background in reservoir engineering, petroleum engineering, or planning, who enjoys translating complex business and engineering needs into clear requirements and actionable enhancements.Key Responsibilities? Serve as the primary product owner and business liaison for a custom application supporting drilling inventory, economic modeling, and planning decisions? Partner with planners, environmental teams, and drilling engineers to understand workflows, pain points, and decision-making processes? Translate business needs into clear requirements, user stories, and acceptance criteria for the software development team? Support modeling features that evaluate: ? Probability of hitting oil based on proximity to existing wells? Economic outcomes and projected profitability of potential drilling locations? Support and evolve operational workflows within the application, including: ? Initiation of scheduling processes for drilling equipment and field setup? Coordination of next steps once a new well is approved? Act as an advocate for end users by identifying opportunities to improve usability, functionality, and overall value of the application? Participate in daily collaboration with the software development team (developers, architects, QA) throughout the SDLC? Assist with user testing, validation, and rollout of new features and enhancements? Provide ongoing support, guidance, and explanation of application capabilities to end users? Help prioritize enhancements based on business value and operational impactThis position is required to sit onsite in downtown Houston 5 days / week and offers and hourly rate range of $65-80/hr based on knowledge and years of experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Content Author to join a Big 5 banking client's digital marketing team to help grow online presence and customer engagement for enterprise web channels. The ideal... More candidate will be responsible for executing and optimizing digital pages across various channels, with a primary focus on public-facing web.? Reporting to the Senior Manager, the Content Author is responsible for providing day to day support in delivering strategies and tactical plans that align with broader corporate and brand marketing strategies for the assigned Line of Business (LOB).? Collaborate with content and design (UX) team to create and update web pages, ensuring proper functionality, usability, and mobile responsiveness across all platforms.? Edit, QA and publish content for web pages using a content management system (CMS), ensuring it aligns with brand guidelines and SEO best practices.? Ensure content aligns to requirements including content links and visible and non-visible content ? Reporting to the Senior Manager, the Content Author is responsible for providing support in delivering strategies and tactical plans that align with broader corporate and brand marketing strategies for the assigned Line of Business (LOB).? Measure project and site performance ? Team with Senior Manager and Digital Managers to ensure that all initiatives and projects are aligned to digital strategy. ? Work with internal business groups to ensure web representation meets their product and marketing needs Work with all LOBs and Senior Manager to maximize online space.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Content Author to join a Big 5 banking client's digital marketing team to help grow online presence and customer engagement for enterprise web channels. The ideal... More candidate will be responsible for executing and optimizing digital pages across various channels, with a primary focus on public-facing web.? Reporting to the Senior Manager, the Content Author is responsible for providing day to day support in delivering strategies and tactical plans that align with broader corporate and brand marketing strategies for the assigned Line of Business (LOB).? Collaborate with content and design (UX) team to create and update web pages, ensuring proper functionality, usability, and mobile responsiveness across all platforms.? Edit, QA and publish content for web pages using a content management system (CMS), ensuring it aligns with brand guidelines and SEO best practices.? Ensure content aligns to requirements including content links and visible and non-visible content ? Reporting to the Senior Manager, the Content Author is responsible for providing support in delivering strategies and tactical plans that align with broader corporate and brand marketing strategies for the assigned Line of Business (LOB).? Measure project and site performance ? Team with Senior Manager and Digital Managers to ensure that all initiatives and projects are aligned to digital strategy. ? Work with internal business groups to ensure web representation meets their product and marketing needs Work with all LOBs and Senior Manager to maximize online space.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

?The Ecommerce Site Merchandiser supports all ecommerce business needs by owning site merchandising execution across categories, promotions, launches, markdowns, and seasonal storytelling, ensuring... More accurate product tagging, categorization, navigation, filters, and recommendations throughout the product lifecycle. ?This role partners closely with the Assistant Director to develop site search strategy, identify merchandising opportunities through reporting, and execute key product moments, while overseeing daily site QA, sale execution, and inventory-driven merchandising decisions. ?The role collaborates cross-functionally with marketing, email, creative, buying, warehouse, ecommerce operations, customer service, and development teams to support product launches, promotional strategies, website content updates, and functionality improvements. ?Additionally, this role supports email campaigns, tracks inventory ETAs, participates in creative briefings, and plays a major role in weekly, monthly, and annual reporting?monitoring performance daily and adjusting merchandising strategy to drive conversion, discoverability, and overall online business growth.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Excel Model Developer for Information Management & Analytics, you will develop, refine, and validate a variety of analytical models?including corporate financial models and customer lifecycle... More models?while also supporting ad hoc analysis needs. This role requires a highly skilled financial modeler who can transform raw data into accurate, insight driven tools that support strategic decision making across the organization.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Business Systems Analyst to support AI-driven transformation initiatives across underwriting, claims, and operations at a commercial insurance company. This role will act... More as the primary liaison between business stakeholders and technical delivery teams, ensuring AI solutions are aligned to real operational needs and deliver measurable value. Day-to-day, the BSA will gather and document detailed business requirements, perform gap analysis and process mapping, define future-state workflows enabled by AI, and partner with QA and delivery teams on testing and validation. The ideal candidate brings strong business analysis experience on technical projects and excels at translating business problems into clear, actionable requirements. The successful candidate will have a business focused functional background and is expected to leverage the technical/AI focused team members to develop solutions. We are seeking an international resource based in LATAM to work closely with a team in Canada on mountain standard time. This is a fully remote 12 month engagement.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Content Quality Assurance and Auditor for one of Toronto's largest financial institutions. The Content Quality Assurance & Auditor will be responsible for the primary... More validation, Quality Assurance (QA), and Quality Control (QC) of email, SMS, web campaigns, and automated customer journeys developed in Salesforce Marketing Cloud and Data Cloud. As part of the Digital & Direct Executions team within the broader Marketing organization, this role is crucial in leveraging customer data and insights to deliver meaningful communications to customers. The Content Quality Assurance & Auditor will execute QA/QC across multiple campaigns concurrently, providing necessary guidance to developers and project managers, and ensuring all digital assets meet quality standards and compliance requirements.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Job DescriptionWe are seeking a proactive and detail-oriented Project Manager to join the wealth program management team on a 12-month contract. This role offers strong potential for growth and... More learning within a collaborative, hybrid work environment (1?2 days in office).This position will support cross-functional teams delivering marketing, email and journey initiatives. The Project Manager will work closely with development and marketing teams and business stakeholders to ensure projects are planned, executed, and delivered effectively.ResponsibilitiesRun day-to-day delivery (D2D) activities for assigned projectsFacilitate daily stand-ups for development team and marketing teamsSupport multiple teamsManage workfront / project management tools for tracking delivery, creating project plans, and resource capacity managementPlan and coordinate project timelines and deliverablesProactively identify, track, and resolve blockersUnderstand and translate business requirements into development-ready work itemsActively participate in stakeholder communications and alignmentSupport QA coordination, including email follow-ups and issue tracking and conduct QA reviews, including email follow-ups and issue trackingEnsure a high level of attention to detail across communications and documentationTime Allocation (Approximate):~30% stakeholder and project calls~30% problem solving and issue resolution~20% stakeholder management~20% other initiatives and project supportWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less