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Insight Global is seeking a skilled Level 1 IT Technician to support a Managed Service Provider that services a diverse portfolio of clients ranging from SMBs to enterprise organizations. In this... More fast-paced, client-facing role, the technician will deliver advanced troubleshooting and support across end-user systems, Microsoft environments, basic networking, and infrastructure technologies. Key responsibilities include providing on-site desktop and application support, maintaining Windows desktop environments and Microsoft 365 applications, and consistently delivering exceptional customer service with professionalism and responsiveness. The role also involves meticulous documentation of service activities, coordination with external vendors for equipment and service needs, collaboration with the internal MSP team to escalate complex technical issues and maintaining strict confidentiality in all client interactions.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Responding to service desk tickets, they will be assigned by the manager which ticket to which tech. every Tuesday the whole IT team will meet to talk through bigger picture things. They image... More machines/laptops for new hires -- they build them a laptop. Monitor ring now which is where employees will call in. not a fast pace environment, not going to overwhelm you.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Director of IT Applications leads the strategy, development, implementation, and support of enterprise software systems that enable critical business functions such as reliability coordination,... More market operations, engineering, and settlements. This role also oversees Identity and Access Management, Test Coordination, Business Analysis, and 24/7 real-time system support. The Director sets departmental goals aligned with broader organizational strategy, ensures cost-effective deployment of technology, and collaborates with executive leadership and cross-functional teams to meet evolving business needs. The position requires strong engagement across all levels of the organization and with external partners. The Director is expected to independently manage performance, coach direct reports, and represent the organization in relevant industry committees and working groups.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Learning & Technology Adoption Specialist (IT Trainer) to join a prestigious international law firm client in NYC. This individual will be a vital member to the firm?s... More learning and technology adoption team, responsible for delivering high-impact technology training, personalized coaching, and ongoing support that helps attorneys and business professionals operate efficiently and confidently in a modern legal environment. The ideal candidate is an excellent communicator with a passion for helping others learn and a strong understanding of emerging technologies, including generative AI tools. This role will be in-office five days a week with some travel required.The day-to-day responsibilities may include:?Core Technology Training & OnboardingoDeliver live training sessions (in-person and virtual) on core systems: Microsoft 365, document management, communication platforms, and legal tech toolsoLead structured onboarding for new attorneys and business staff, with customized guidance tailored to each roleoSupport firmwide training initiatives related to new software rollouts or major upgrades?Personalized Coaching & Office HoursoHost ?Tech Office Hours? in-person and remotely, offering 1:1 support and workflow-specific helpoProvide individual coaching for users seeking targeted refreshers or tool-specific assistanceoServe as a trusted guide for professionals adapting to generative AI tools and modern work platforms?Just-in-Time Learning & Content DevelopmentoCreate user-friendly learning content including tip sheets, brief walkthroughs, and video snippetsoMaintain and enhance the firm?s internal learning resource libraryoTailor training materials to highlight practical, real-world use cases ? especially for AI and automation tools?Needs Analysis & CollaborationoTrack training trends and feedback to proactively identify skills gaps or emerging needsoCoordinate with Help Desk, the Practice Innovation Center of Excellence (CoE), and Regional Advisors to ensure training complements innovation enablementoShare observations and user feedback with internal product and engineering teams?AI & Innovation EnablementoDeliver foundational training on generative AI concepts and best practices for responsible usage in the legal industryoIntroduce attorneys to AI tools such as Harvey, CoCounsel, Wendell, and provide guidance on integrating them into everyday practiceoStay current on AI developments and recommend relevant training opportunities or adjustmentsThis is a full-time position that is local to NYC ? in the office 5 days a week with occasional travel to other offices across the US. Compensation $100k-$120k per year annual salary. Exact compensation may vary based on several factors, including skills, level of experience, geographic location, education, and consideration of internal equity. Benefits packages for this role include: comprehensive health and well-being benefits, personal and professional development, career growth opportunities.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Marketing Data Specialist who will sit 3 days/ week in Sleepy Hollow NY and 2 days remote for a large pharmaceutical client. This role will be joining the Commercial... More IT team and the underlying data infrastructure. This role is focused on ensuring that high-quality, governed data (including customer, promotional and HCP engagement information) is readily available, accurately managed, and structured for advanced analytical modeling. The specialist will help maintain data governance, data pipeline health, and learn to apply the stringent privacy requirements of pharmaceutical marketing (e.g., HIPAA, CCPA) on the job . 80% of this role will be Data Enablement and Pipeline Health. This means that the specialist will contribute to core data functionality, starting with Data Preparation & Feature Engineering where they will collaborate with Data Scientists to identify, extract, and transform raw marketing (from multiple sources and formats) data into high-value features for analytical models and segmentation strategies. They will be responsible for Data Quality & Governance and they will assist in developing and maintaining automated data quality checks, reconciliation processes, and audit trails for all critical marketing data sources (e.g., Veeva, Claims, email, web, owned and 3rd party Digital Engagement). They will do this to be helping to flag and resolve data inconsistencies. They will be responsible for pipeline management where they will support the operation and troubleshooting of data ingestion, processing, and consumption pipelines within the Cloud Data Platform (e.g., Snowflake, Azure, GCP, Salesforce), utilizing SQL, Python, and ETL/ELT tools. Lastly, they will do data documentation which requires contributing to comprehensive and up-to-date documentation, including metadata, data dictionaries, and data lineage maps, for all data assets consumed by the team.The other 20% of the role will be Cross-Functional Orchestration & Compliance. This role will be the technical bridge and liaison across the organization and with external partners. Cross-Functional Alignment requires the specialist to partner with Marketing/Brand teams, omnichannel teams, Insights & analytics, Commercial IT, and IT Infrastructure to understand business needs, translate requirements into technical specifications, and ensure end-to-end data integrity. Critically, the specialist will support the day-to-day data and technical work with their 3rd party. This includes ensuring accurate requirements capture, rigorous documentation within the Alation data catalog, and verifying their deliverables meet quality standards and align with internal architecture. In terms of Privacy & Compliance, the specialist will learn and apply standards to ensure all data handling, storage, and processing practices adhere strictly to internal compliance policies and external regulations (e.g., de-identification, access controls). Lastly, for System Integration Support, they will assist with the integration of new marketing technology products (like Salesforce Marketing Cloud or CDP/Data Cloud) by verifying data flows and ensuring proper structure for downstream analytics. Pay is around 70/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking a Project Coordinator to join our client, an enterprise healthcare organization to support their project management office, within their enterprise technology department.... More They will be joining a team of multiple senior project managers who own a portfolio revolving around multiple infrastructure projects for existing and new construction for the large medical center. This person will need to be able to be onsite 5 times a week on different parts of Long Island. They will be responsible for liaising with multiple Project Managers, understanding project status, having impeccable documentation and interfacing with C level executives. We need someone who knows how to coordinate infrastructure initiatives such as hardware refresh, desktop buildouts, network services, structured cabling, or data center services, etc. and has extremely strong Microsoft Excel skills such as creating formulas/decoding formulas.Responsibilities will also include: -Updating schedules and coordinating meetings -Attending meetings and creating meeting documentation and updates -Creating and maintaining general documentation and reporting, processes and procedures-Assisting in creating flow charts, budget updates and general project status workflowWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Day to Day: Insight Global is looking for an IT Audit Associate to work in Independence, OH or remote in EST! This person will be heavily working through testing of controls. This person will be... More retrieving evidence to support test of design & test of effectiveness for controls, as well as taking and completing testing templates to conclude on the effectiveness of the controls. They will work as an extension of the Risk & Advisory Services team and providing outstanding service to their valued clients.Daily Responsibilities: ?Evaluate the adequacy and effectiveness of internal controls. ?Develop and execute annual IT audit plans and documenting and testing IT processes for Sarbanes Oxley compliance.?Recognize any internal control weaknesses and lack of compliance with internal procedures and policies, which may result in inadequate, inefficient, or ineffective operations. ?Assistance in preparation of audit reports for senior management that clearly and concisely communicate control issues, business impact, and management action plans.?Review procedures and design/implement new and enhanced controls.?Preparation of audit reports for senior management that clearly and concisely communicate control issues, business impact, and management action plans. ?Review system backup disaster recovery and maintenance procedures and design/implement new and enhanced controls. ?Serve in consultative role for clients seeking third-party assessments of IT environment?Supervise and review associates? work and provide constructive feedback after having been on the team for at least a few months.PR: $40-45/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Key Responsibilities1.Strategic Leadership: Develop and execute the strategic vision for the Managed Services division, aligning with the company's overall objectives and market trends2.Service... More Delivery: Oversee the delivery of managed services, including proactive monitoring, incident management, problem resolution, and service level management3.Client Relationship Management: Build and maintain strong relationships with clients, serving as the primary point of contact for escalations, service reviews, and strategic discussions4.Team Hiring, Development, & Management: Recruit, lead, and mentor a team of technical managed services professionals, providing guidance, coaching, and support through regular 1:1s and team meetings to ensure high levels of quality customer service and employee engagement5.Continuous Improvement: Drive continuous improvement initiatives to enhance service quality, efficiency, and client satisfaction. Identify areas for optimization and implement best practices and tools to maximize operational effectiveness6.Financial Management: Manage the financial performance of the Managed Services division, including budgeting, forecasting, and cost optimization7.Sales Support: Collaborate with the sales team to identify upsell and cross-sell opportunities within existing client accounts. Champion the sales process by providing technical expertise, solution consulting, and proposal developmentWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

IFF is looking for a senior project manager who has come from an extensive background of managing IT infrastructure projects. The ideal candidate needs to have strong experience estimating the... More projects scope from functional/technical requirements to the necessary level for planning and scheduling. This person needs to be able to communicate technical details to all levels of stakeholders including highly technical team members and non-technical members. This candidate also needs to have a client-focused/customer service mindset while possessing expertise in project management methodologies, tools, resource management practices, and change management techniques. The day to day for this consists of developing and managing existing project documentation, including project schedules, weekly and monthly status reports, presentations, risk logs, action logs, issue logs, etc. This PM will need to gather information required for analysis of project cost, resources, time, and other project supporting deliverables. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is looking for a Desktop Support Technician for a large healthcare company in Orange, CA. The Desktop Support Technician is responsible for maintaining computer equipment and providing... More support to anyone within an organization who needs technological assistance. They do everything from perform maintenance to configure components and software and install routine updates to system software. This individual will focus on support of the client's new clinics throughout OC / LA / IE, there will be a company vehicle to use for the travel.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less