Job Search Results for devops

We are seeking a Senior Software Developer 2 to lead the design, development, and ongoing evolution of enterprise Contact Center solutions, with a focus on outbound dialer platforms.This role will... More own the application and service layer connecting dialer technologies with core enterprise systems, enabling scalable and intelligent outbound engagement. You will have end-to-end ownership across design, development, deployment, and optimization of mission-critical systems.Key Responsibilities? Own development and continuous improvement of contact center applications, including outbound dialer programs and supporting integration services? Design and build APIs and microservices connecting dialer platforms with enterprise systems (customer data, policy systems, lead sources, servicing platforms)? Develop and maintain the application layer supporting outbound dialing, including: ? Lead ingestion and segmentation? Workflow orchestration? Campaign execution and results processing? Enable seamless data flow across real-time and batch integrations? Support production systems by troubleshooting issues, performing root cause analysis, and implementing long-term fixes? Drive performance, scalability, and reliability improvements across platforms? Partner with business and operations teams to deliver new outbound engagement capabilities? Act as a technical lead, influencing architecture and development standardsMentor team members and promote engineering best practicesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a Java Full-Stack Engineer with strong UI development skills to design, develop, and maintain both front-end and back-end components of a web application. The role is a 50/50 split... More between front-end and back-end development. Key Responsibilities:Design and build responsive, user-friendly interfaces using React or similar frameworks.Develop server-side logic using Java and RESTful APIs for seamless integration.Implement and optimize SQL database schemas and queries.Ensure cross-browser compatibility and application performance.Collaborate with product managers, designers, and developers to gather and implement requirements.Participate in code reviews and provide constructive feedback.Write unit, integration, and end-to-end tests to ensure code quality.Troubleshoot, debug, and upgrade existing systems.Automate deployment processes and monitor production environments.Use CI/CD tools to streamline development workflows.Apply best practices in coding, architecture, and security.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This position is for a Technical Writer supporting one of Insight Global's federal customers. The solution is a hyperconverged, multi-tenant hosting environment designed fo enterprise and tactical... More applications. The Technical Writer will be responsible for creating, maintaining, and improving the documentation for the platform and its associated services.You will work closely with engineers, product owners, and other stakeholders to produce clear, accurate, and comprehensive technical content. This role is crucial for ensuring that developers, administrators, and end-users can effectively build on, operate, and use the solution. Position Duties:The Technical Writer will be responsible for the following tasks:?Documentation Development:?Author, edit, and maintain high-quality technical documentation, including system architecture guides, administrator manuals, user guides, API documentation, release notes, and Standard Operating Procedures (SOPs).?Translate complex technical concepts into clear, concise, and accessible content for a variety of technical and non-technical audiences.?Collaboration and Content Gathering:?Work closely with engineering teams, product owners, and subject matter experts (SMEs) to gather information and ensure the technical accuracy of all documentation.?Participate in Agile ceremonies, including daily stand-ups and sprint planning, to stay aligned with development cycles and identify upcoming documentation needs.?Content Management and Strategy:?Manage the documentation backlog by prioritizing tasks in alignment with project timelines and software release schedules.?Develop and enforce documentation standards, style guides, and templates to ensure consistency and quality across all materials.?Organize and maintain the documentation repository, ensuring content is up-to-date, easy to find, and logically structured.?Review and Quality Assurance:?Establish and manage a documentation review process with stakeholders to gather feedback and secure approvals.?Review and edit technical content created by engineers to ensure it meets quality and style standards.?Proactively identify and address gaps or inaccuracies in existing documentation.The target pay rate for this position is $35-45/hour and is based on years of experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Technical Business Analyst will support a core digital platform with dedicated ownership of a specific product capability or line-extension feature. This role serves as the primary translator... More between business needs and technical execution, working closely with customers, business stakeholders, marketing, and engineering teams.The Business Analyst is responsible for gathering requirements, documenting user stories, and ensuring development teams have clear, actionable guidance to build high-quality features that deliver customer value.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking an Application Security Analyst to join one of our clients' security teams with focus on application security and vulnerability management. This resource will be doing lots... More of API testing to aid in a migration project for the first year of the role. The ideal candidate will have knowledge of standards and practices for securing applications and APIs. This role will participate in efforts to identify, verify, report, and track vulnerabilities within their systems and applications. This role spans multiple domains, including desktop, mobile, web applications, and API infrastructure.Key Responsibilities:- Schedule and perform regular application tests- Conduct penetration tests on important software and systems- Test changes before they go live- Analyze and validate vulnerabilities- Track and report testing activities- Present findings to stakeholders- Maintain dashboards for vulnerabilities- Improve asset management processes- Enhance threat modeling- Review source code and identify duplicates- Use security testing tools (e.g., Veracode, Burp Suite, Checkmarx, Postman)- Automate security scans and integrate with CI/CD pipelines- Collaborate with developers to improve security practices- Support incident response and investigationsPerform various security tests (penetration, purple team, red team)We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Senior Telephony/Amazon Connect Engineer for a top financial client in the Des Moines area. This person will:Own the architecture and roadmap for Amazon Connect and... More Salesforce Service Cloud Voice, ensuring reliability, scalability, and security.Design, build, and maintain contact flows, routing strategies, queues, Lex bots, call recording/transcription, and analytics (e.g., Contact Lens).Implement and govern Salesforce Voice configuration: Omni-Channel routing, agent setup, call controls, call dispositioning, transcripts, and visibility.Build integrations and event-driven services using AWS (Lambda, EventBridge, Kinesis, DynamoDB, S3, CloudWatch), and Salesforce (APIs, Platform Events, Flows).Production support of Amazon Connect contact centers and Salesforce Service Cloud Voice.Participate in an on-call rotation and support after-hours production releases.Support incident response, root-cause analysis, and post-mortems; produce standards and documentation; mentor engineers.Establish observability and SLIs/SLOs for voice quality and platform health; automate alerts, dashboards, and runbooks.Partner with Network/Security to ensure QoS, identity/SSO, and least-privilege IAM across environments.Deliver self-service reporting and dashboards for operations leaders (AHT, ASA, service levels, occupancy, contact outcomes, agent performance). The hourly pay rate for this role will be $55-70/hr.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Salesforce Administrator supports implementation and maintenance of Salesforce solutions across diverse schools and business units. This position serves as a change agent and value-creator,... More aligning Salesforce solutions with business strategies via needs assessment, analysis, documentation, clear communication, and ongoing support. We are looking for someone with a strong understanding of the Salesforce platform and a desire to keep learning.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Senior Full Stack Software Engineer to support a large-scale digital transformation focused on building digital-first customer and associate experiences. This role will be... More heavily backend-focused, centered on building and orchestrating APIs, modernizing legacy applications, and developing cloud-native solutions in AWS. The engineer will play a key role in their cloud migration strategy, including the long-term exit from on-prem data centers.Par Range Falls Between $55-64/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Job Summary:Lead and manage end-to-end technical implementation projects, from gathering and analyzing client requirements to ensuring successful go-live and system performance. Act as the primary... More technical liaison, collaborating with clients and internal teams to deliver smooth transitions, advanced troubleshooting, and post-sale support. Drive knowledge transfer through presentations and training, mentor junior engineers, and proactively mitigate risks. Maintain expertise in Artisight?s products and foster strong stakeholder relationships to ensure high client satisfaction throughout the implementation lifecycle.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Solution Architect to join a major retail company in Vancouver, BC or Seattle, WA. The Solution Architect will own systems architecture on the Inbound Logistics... More Technology team, supporting their SaaS platform and associated capabilities. The successful candidate will play a pivotal role in supporting delivery teams by crafting detailed solution roadmaps for a defined set of capabilities, systems or projects. They will also collaborate closely with engineering and product teams to ensure implementations align with architectural intent and business goals. Other principal duties and responsibilities include:Lead the design and evolution of technology solutions across the architecture lifecycle, ensuring scalability, performance, and alignment with enterprise standards.Partner with Product Managers, Engineers, Project/Program Managers, and Analysts to define project requirements, success criteria, and design guidance throughout the development lifecycle.Actively participate in and present at architecture design reviews, advocating for sound design principles and engineering best practices.Proactively engage cross-functional stakeholders, gather organizational context, and incorporate insights into architectural decisions.Identify and document deviations from future-state architecture, escalating where necessary to maintain architectural integrity.Clearly communicate trade-offs in architecture approaches; adapt processes to project and team needs.Contribute to the Architecture Community of Practice, sharing knowledge and presenting at internal events to foster alignment and growth across teams.Continue to investigate new and innovative technologies to evolve the future state architecture in partnership with other Architects in the departmentDevelop and monitor adherence to integration standards and will utilize these standards to design solutions that meet operational requirements, such as scalability, maintainability, security, reliability, extensibility, flexibility, availability, and manageabilityDeep understanding of integration technologies and practices as well as the business acumen to develop overarching system designsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less