Job Search Results for automation

The Sr. Business Rules Analyst consults with client companies to gather business rulesets requirements to bridge the needs of the business with the use of IT. This includes determining client and... More organizational needs, system and operational requirements, downstream system impacts, and legal compliance obligations? Work with end-users to complete business requirements for business rulesets and associated attribute development. Business rulesets include:o Automated underwriting rules for new business o Automated Renewal Workflow ruleso Letter of Authority ruleso MVR/Driver Management ruleso Product rules? Oversee functional testing and implementation of attributes and business rules to ensure accuracy and compliance.? Provides Subject Matter Expertise and deep functional system and product expertise, including upstream/downstream impact of changes.? Acts on a consultative role to provide resolutions to complex problems. ? Provides strong customer relationships and has good understanding of how corporation/company operates. ? Lead meetings with teams within company and/or customers regarding projects, enhancements and support.? Maintain thorough documentation of processes and support ad hoc analysis as needed.? Travel for this position is up to 10%.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Position Overview: Join the OpenShift Platform Engineering team on-premises at RBC. You will assist RBC in supporting Red Hat OpenShift 4.12 and 4.14 environments.Key Responsibilities:Actively... More participate in upgrading OpenShift.Provide suggestions and share knowledge on configuring Red Hat OpenShift and related Open Source and vendor technologies.Assist with projects, planning, architecture designs, installation, configuration, and patching of OpenShift instances.Perform standard system administration tasks such as designing, building, supporting, and troubleshooting OpenShift.Conduct OpenShift performance tuning, optimization, and system hardening.Review RBC health check and maintenance scripts.Ensure best practices for infrastructure settings.Develop and maintain executive and operational dashboards to visualize progress on success metrics.Participate in escalated support activities for OpenShift-related issues.Document OpenShift architecture, design, and integrated components in RBC internal knowledge repositories.Mentor RBC staff on OpenShift technology.Contribute to developing an RBC security standard for containers.Project (Delivery) Manager Responsibilities:Conduct project kickoff meetings with the client and consultant.Collaborate with the Client Project Manager to determine key objectives.Coordinate Red Hat support/engineering resources as needed.Provide briefings on resource utilization and activity.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a highly-skilled Senior Business Analyst to spearhead the implementation of our next-generation external search engine for the business website. This role is crucial in leading the... More transformation of the customer search experience leveraging advanced search technologies to improve product discoverability, and support our customers and partners in finding the right information quickly and efficiently. Job Responsibilities:Manage Global Sales & Marketing IT Digital Transformation projects using Scaled Agile in a fast-paced environment ensuring on-time and on-budget deliveryCollaborate and partner with business and IT in defining, preparing and executing projects and change programsoGather and analyze business requirementsoUnderstand the needs of the business on a strategic and operational level oDevelop overall project plans and approach in collaboration with the business team oDevelop high-level functional design and create business workflows and user flows as neededoAnalyze varying solutions and recommend strategy with an eye on automation, AI/ML, functionality, cost, technology and value as appropriateoMitigate risks and address project obstacles as neededoDrive implementation with the onshore/offshore software development teamoEffectively engage and communicate with project team, management, project stakeholders and business team to share project status and identification/resolution of any project issuesoConduct IT acceptance testing and coordinate testing with usersoCoordinate project deployment with the release management teamMay be responsible for sourcing, negotiations and managing outside vendorsCollaborate with the marketing team to develop strategies for optimizing content for improved search results and user engagement.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Role SummaryResponsible for providing technical and engineering expertise to maximize site equipment availability, reliability and reduce maintenance costs through system and process continuous... More improvement, i.e., LEAN principles and Continuous Improvement methodology. Develop and implement strategies and methods that improve preventive maintenance processes and procedures resulting in enhanced equipment performance. Technically support all aspects of maintenance operations while ensuring compliance with SOPs, cGMPs, safety procedures, quality standards, OSHA standards, other regulatory agency standards, good maintenance practices, and corporate initiatives. A summary of responsibilities is as follows: ?Engineering SME responsible for regulated utility (Clean Steam, WFI and Compressed Gas) generation and distribution. ?Work closely with manufacturing personnel/other departments to resolve manufacturing issues and implement process improvements. ?Act as a liaison between maintenance and manufacturing personnel for corrective work and utilities support.?Support implementation of process equipment upgrades and optimization.?Capital projects for new bioprocess equipment purchase, installation and facility integration.?Trouble shooting issues with utility support of process equipment.?Coordination with other plant engineers, validation and automation colleagues in support of manufacturing operations. Responsibilities Provide technical support for equipment and process improvement initiatives using good engineering practices, simple & advanced problem-solving techniques.?Foster a Safety Culture?Experience with Pharmaceutical clean room design and requirements?Experience with regulated utility (RO, WFI, clean steam, compressed gases, etc.) generation and distribution?Subject matter expert for adherence to all regulatory requirements pertaining to regulated utilities. ?Fully Accountable for all assigned area Infrastructure Assets.?Plan and Forecast work required for assigned area Infrastructure Assets.?Provide good judgment and innovation by utilizing and adapting a broad knowledge of engineering principles and practices acquired through progressive experience.?Remain current in requirements of the ever-changing business environment inclusive of site/network plan of record, capital budgeting and total cost of ownership including reliability.?Preparation of Capital Investment requirements to maintain assigned area?s Asset Reliability and Plan of Record.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Report Creation - Create, test, implement and maintain reports and ad-hoc queries providing actionable information necessary to support business or customer requirement. Identify data needed to... More provide the desired output. Design and develop analytic and reporting solutions appropriate for Business Intelligence platform. Fine tune reports and dashboards for optimal performance. Assist with issue resolution and end user support. Be efficient with BI reporting tools. Use the latest techniques in the industry to make the reporting process efficient which includes but is not limited to automation, speed, aesthetic designs and reducing complexity.Business Analysis - Work with the business to analyze data and understand business and reporting needs. Translate the requirement into technical specifications. Communicate status reports/important findings to management and decision-makers. Work to achieve standardized business reports and data across the organization or for customers. Perform data analysis on analytical and reporting requirements and recommend solutions for development.Data Model / Extraction Integration - With guidance from BI Dev 2 and BI Dev 3, build, enhance, and support data modeling and extraction of data elements from multiple internal or external databases to meet business or customer reporting requirements. Design and build data load process taking all dependencies into consideration. Support data loading and extraction processes including ensuring optimal performance. Recommend and develop new metrics that may benefit the company or customers.Research, Training, and Self Study - Perform on going self-study of job-related issues. Conduct and/or attend both formal and informal departmental and computer training.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The QA Engineer will play a key role in ensuring the quality, reliability, and security of our applications through a strong focus on automated testing, supplemented by targeted manual testing where... More needed. In this role, the engineer will design, build, and maintain automated test suites using Playwright with JavaScript (preferred) or Selenium with C# or Java. They will execute UI and API-level security testing, collaborate closely with developers to identify defects early, and contribute to continuous improvement across the QA process. The position involves participating in code reviews, analyzing test results, documenting defects with clarity, and helping evolve our testing frameworks and best practices to support a high-quality release pipeline.?Develop, maintain, and optimize automated test scripts for UI and API testing. ?Perform security-focused tests to identify vulnerabilities and ensure adherence to best practices. ?Execute targeted manual test cases to supplement automation coverage. ?Identify, log, and track defects, collaborating with developers to ensure timely resolutions. ?Participate in test planning, story refinement, and code reviews. ?Contribute to expanding and scaling QA frameworks, tooling, and strategies. ?Provide input and improvements to QA processes, ensuring efficiency and predictability across releases. ?Ensure high-quality deliverables throughout the SDLC, from requirements through deployment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

OverviewThe Business Payments Project Manager will lead large-scale initiatives across the bank?s payments ecosystem, driving delivery of complex projects spanning EFT, ACH, payment APIs,... More push-payment capabilities, onboarding workflows, and enterprise change programs. This role partners closely with technology, operations, compliance, and external vendors to ensure seamless end-to-end execution of payment modernization and transformation efforts.Key ResponsibilitiesProject & Delivery LeadershipOwn end-to-end delivery of large, cross-functional payments projects from initiation through deployment and post-launch stabilization.Manage project scope, timelines, risks, dependencies, and budgets across multiple workstreams.Lead requirements gathering, business process mapping, and solution design for payment products and operational flows.Drive delivery of EFT, ACH, real-time push payments, and API-based payment capabilities.Oversee onboarding and integration projects for new payment partners, clients, and internal systems.Payments Domain ExpertiseServe as a subject-matter expert on payment rails, clearing systems, settlement processes, and regulatory considerations.Support modernization of payment platforms, including API enablement, automation, and straight-through processing.Partner with engineering teams to define functional requirements for payment APIs, file formats, messaging standards, and integration patterns.Stakeholder & Change ManagementFacilitate alignment across business lines, technology teams, compliance, risk, operations, and external vendors.Lead change-management activities including training, communication, readiness assessments, and operational transition planning.Present project updates, risks, and recommendations to senior leadership and steering committees.Operational ExcellenceIdentify process gaps and opportunities to improve payment accuracy, speed, and customer experience.Ensure compliance with internal controls, regulatory requirements, and industry standards.Support incident resolution, root-cause analysis, and continuous improvement initiatives.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Lead, coach, and develop a team focused on delivering exceptional customer experiences across end-to-end service workflowsTrack, measure, and report on key customer experience performance indicators... More (KPIs), including Net Promoter Score (NPS) and Customer Satisfaction (CSAT)Analyze customer feedback and operational data to identify trends, root causes, and opportunities to improve the customer journeyTranslate complex data and insights into clear, actionable recommendations for cross-functional stakeholdersPartner closely with internal teams to ensure customer pain points are identified, prioritized, and addressedLead cross-functional initiatives to implement process improvements and system enhancements that positively impact customer experienceManage and monitor operational queues and workflows to ensure efficiency, quality, and service-level adherenceOversee daily staffing and queue management, including schedules, shifts, specialty skills, time off, meetings, and trainingCoordinate across departments to ensure consistent execution of processes and service standardsEffectively allocate resources by identifying performance trends, operational risks, and opportunities for improvementDesign and implement innovative, efficient processes to reduce cycle times and improve service qualitySupport, recommend, and implement technology and automation initiativesRoutinely review individual and team performance metrics, providing coaching and feedback to drive continuous improvementPerform additional related duties as assignedDemonstrate behaviors aligned with organizational values, culture, and customer-centric principlesThis role pays up to $36 hourly.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

?The Contractor shall design, implement, and perform ongoing support of the on-premises cloud Infrastructure.?The Contractor shall serve as a subject matter expert (SME) for all VMware... More environments.?The Contractor shall create and maintain an on-premises cloud, software defined data center infrastructure for both bare-metal and virtual machines with the appropriate SAN, network, or local storage configurations, using both OEM and third-party tools that include virtual storage tools and services.?The Contractor shall automated provision/configure of all required resources for servers.?The Contractor shall evaluate, improve, and maintain the information security throughout the virtualized infrastructure.?The Contractor shall monitor and correct storage issues and create recovery processes and hardware for failures and performance bottlenecks.?The Contractor shall install, configure, test, and maintain system management tools, infrastructure, and server plugins.?The Contractor shall proactively ensure the highest levels of systems and infrastructure availability.?The Contractor shall monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes.?The Contractor shall maintain security, backup, and redundancy strategies.?The Contractor shall write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks, such as automated provisioning storage with Infrastructure as a Service (IaaS).?The Contractor shall participate in the design of information and operational support systems.?The Contractor shall provide 3rd level support.?The Contractor shall liaise with vendors and other IT personnel for problem resolution.?The Contractor shall ensure technical documentation exists for all systems and is kept up to date to include inventory and patch levels of all systems to include hostnames, property numbers, IP addresses, enclave, number of cores, number of processors, admin passwords, certificates, and service accounts on a monthly interval.?The Contractor shall integrate systems with Windows and Linux as it applies to core service dependencies. Engineer and implement solutions for multi factor authentication with FBI standardized software and hardware.?The Contractor shall document system configurations to include passwords, access controls, version number, and revision numbers, patch levels, and inventory to include hostnames, TCP/IP addresses, number of processors, and number of cores, memory, and license keys.?The Contractor shall continually transition knowledge to the Government staff through training and assistance on how to use the technology using industry best practices.?The Contractor shall provide real-time reporting of provisioned and non-provisioned and utilized resources to include performance metrics for availability, performance, and trends.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

In this role, you will be responsible for building and expanding a new internal developer portal (IDP) using Port as the central platform. The core focus will be consolidating tools, data, and... More workflows into a single source of truth for engineering teams?eliminating the current need for developers to navigate multiple systems to perform routine tasks. You will configure and maintain Port connectors, integrate APIs, and automate self service actions that currently require coordination across five different teams. Your work will involve pulling data via APIs, handling JSON, organizing the underlying data model, and customizing the UI to match how teams need to consume and interact with information. You will partner closely with DevOps, platform engineering, and service owners to integrate systems such as GitHub, ServiceNow, and Jira. This position requires a blend of DevOps engineering experience, system integration skills, and analytical thinking to design how the database, UI, and workflows should operate. Although heavy coding is not required, scripting may be used when connectors are not available. In addition, you?ll contribute to long term strategy by helping build out the team that will support and scale the IDP over time.$65/hr to $80/hr. - Exact compensation may vary based on several factors, including skills, experience, and education.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less