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Prepares, stages, sets up, and performs startups and shutdowns (e.g., racks, hard drives, switches) according to specific instructions provided via checklists, guides, and standard protocols. Applies... More advanced diagnostic and troubleshooting expertise to quickly identify the cause(s) of issues.Decommissions hardware for complex changes and/or systems with complex interactions (e.g., upgrading entire racks) following standard procedures. Target Pay: $20-$23/HRThe shifts for these roles are Sunday to Tuesday and every other Wednesday 6AM-6PM and Thursday to Saturday and every other Wednesday 6AM-6PMWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking an AV specialist to work at one of our top clients in the Cleveland, OH area. This person is going to be responsible for setting up and kicking off large meetings for the... More executive team. They are looking for someone who is very technical within AV and the go to person for such duties. The client is a Microsoft shop but use many different platforms. The ideal candidate has great communication skills and ability to connect with stakeholders. This role is roughly 25-30hr.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking an Engineering Tech III to perform field/lab testing and inspection of construction materials (i.e soils, aggregates, concrete, steel, etc. The ideal candidate will need to... More be familiar and proficient with test processes, material management, data submission, and proper documentation to ensure environmental and safety measures are met.Your day to day will consist of driving to client locations and testing the above mentioned construction materials and verifying it is acceptable to proceed with work. You will attend morning briefings with a project manager and provide them with frequent status updates and documentation for each job you travel to. All work will be from Hampton, VA to New Kent, VAPay varies based on experience and certifications $21-$26We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for Equipment Automation Engineer to work on site in Austin, TX and support the strategy and introduction of products based on unique and highly differentiated capabilities... More of a preeminent foundry for semiconductor systems and defense electronics companies. Their mission is to advance the state-of-the-art in critical semiconductor domains such as advanced packaging, and in the process to help restore U.S. leadership in semiconductor manufacturing. They are developing cutting-edge semiconductor manufacturing technology that will define future roadmaps of semiconductor devices including logic, memory, 3D packaged devices, including thermal management, etc. The Equipment Automation Engineers will characterize, design, test, deploy, and support equipment integration software and hardware for semiconductor manufacturing, characterization and reliability equipment.Responsibilities:Coordinate with Process Engineering, Equipment Engineering, and IT/MES teams to develop and deploy Equipment Interface software and hardware for process, metrology, characterization, and reliability tools.Semiconductor equipment SECS/GEM communication and process characterization.Document Equipment Integration requirements and as-built per tool interface.Configure and deploy RMS, FDC and APC applications.Track Equipment Integration development and deployment in project tracking and code management softwareWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We?re seeking a highly organized Trade Services Support Specialist to join our dynamic, client-facing Trade Services team of ten. With thousands of inbound requests monthly?over 80,000 emails last... More month alone?this role is crucial in streamlining communication by managing and organizing our shared Outlook inbox. The Specialist will be responsible for efficiently sorting and filtering emails to appropriate team members handling both Global and Domestic trades. While this position does not require direct email responses, it demands precision, a background in operations, and proficiency in Outlook features such as folders and rules. The ideal candidate thrives in fast-paced environments, demonstrates exceptional attention to detail, and maintains a strong work ethic under high-volume conditions. This role pays between $18 - $19.00 per hour.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The employee selected for this position must be located in the following general area:-North/Northwest, MS/Memphis, TN (Oxford, Clarksdale, Southaven)-The Voice & Data Technician is responsible for... More the physical installation, testing, & troubleshooting of VoIP equipment, IP phone networks, and other network equipment including routers and switches. Must be proficient in VoIP and TDM voice services.-Work with customers to resolve any troubles and be proactive in trying to eliminate outages.-Work with customers, vendors and other companies to test new products. It is important to note that this work could require this person to fit in smaller spaces, lift equipment up to 50 lbs., etc. -The Technician will be based in their local markets, providing onsite support for customers in that area and working from home when not onsite with customers. A company vehicle will be provided once brought on full time.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is partnering with one of the fast-growing national AV, security, and IT contractor. This company is committed to delivering high-quality projects on time and within budget. To... More support our continued growth, we are seeking a Project Manager. This position will be located on-site at one of their data-center clients. This is a great opportunity for the right person to join one of the fastest-growing businesses in the data center space. Day to Day:- Develops and implements program plans and strategies in accordance with supported customer requirements, policies and guidelines. Read through blue-prints and execute project milestones. - Attends foreman and leadership meetings daily to progress the project forward- Manages the sub-contracting partners, manpower and materials onsite at the DC- Communicates milestones with leadership team and clients- Analyzes customer requirements, develops course of action, makes sound recommendations and implements actions to ensure program success.- Reports status updates to senior leadership team and clients The expected hours are 6:30AM-3PM.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Forecasting Analyst develops accurate, data-driven workload forecasts to support customer operations in a regulated utility environment. This role enables proactive staffing and service... More reliability by anticipating demand driven by outages, storms, and customer growth. Key responsibilities include:- Build short- and long-term forecasts using historical trends, seasonality, and utility-specific drivers (e.g., weather events, outages, billing cycles)- Improve forecast accuracy using predictive analytics and continuous model refinement- Support WFM systems (e.g., NICE, Genesys) and automate forecasting, reporting, and data processes- Analyze data across multiple channels (call center, digital, field service/back-office work)- Develop scenario plans (best/worst case) and identify risks related to volume spikes and staffing gaps- Provide dashboards and reporting (Power BI/Tableau) to highlight forecast accuracy, trends, and operational risk- Translate forecasts into staffing requirements using workforce planning models (Erlang)- Partner with Operations, Scheduling, IT, and Vendor teams to align forecasts with grid events, outages, and business changes- Support emergency preparedness and storm response planning through predictive insightsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A client in the Huntsville area is looking for an Industrial Cyber Control Systems Engineer to join their team. This person will be supporting 20+ DoD customers and will be responsible for completing... More OT Facility Assessments for systems including HVAC, Lighting, and Security Access controls. This role requires you to complete all required documentation for the assessment and make recommendations on security implementations to secure these systems. Once the assessment is complete, they will be going onsite with the customer to implement these hardware and software security controls.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk. The Service Desk supports roughly 3000+ end... More users. This analyst will sit onsite in the Santa Monica CA office 5 days a week - The shift is 8-5pm PST. This role will primarily focus on 1st and 2nd level support handling software issues and more complex issues that may not have a KB written and it needs to be researched. Each field office has their own Desktop techs and this role will be a part of the Service Desk team - this team is encompassed of a virtual Tier 1, a virtual Tier 2 Application Support team and now onsite Tier 2 analysts. The onsite analysts can escalate internally to the virtual Tier 2 App team or to the Desktop team as needed. It is expected that this resource will be able to handle virtual and in-person live support. This resource will serve as one of the "faces" in person for the rest of the virtual service desk, so relationship building is key in this position. We want the end users to have a local onsite technician that they know. They won't be expected to be desktop support as there is another team responsible but more so be a trusted local Service Desk member and be able to connect with end users on a personal level. The firm is in the Top 50 largest law firms in the world; they focus on corporate, litigation, intellectual property, fund formation, public markets, employment, life sciences (#1 law firm for tech and life sciences IPOs), clean technology, real estate, financial services, retail, regulatory and energy practices. The firm received the following awards form Fortune Magazine: Best Companies to Work For, Best Workplaces for Women, Best Workplaces for Flexibility, Best Workplaces for Giving Back, and Best Workplaces for Parents.The Service Desk analyst will serve as the front line for the firm and will assist the organization in managing processes for Incident, Change, Service Request and Problem Management.We are seeking folks who are customer service-oriented, high energy, professional, and eager to learn new technologies. The total team of agents will be handling roughly 400-500 contacts a day (roughly 12-14/hr); roughly 33% of tickets are calls into the Service Desk, and 67% are emails coming in that will be allocated for scheduled calls. This role will require 1 day a month on the phone queue, but the majority of this role is technical research for complex issues, learning about more complex software support instances and staying up to date on new technologies being brought into their environment.Since this is a 365 desk there will be opportunities for the analyst to volunteer to work a holiday for 1.5 pay. The analyst will also accrue up to 10 days PTO to use. This role is a multi-year long engagement. Responsibilities:Provide responsive, timely and high-quality support to corporate customers regarding their technical inquiries, driving ownership and resolution of issues through critical thinking, technical proficiency, and excellent communication.- Research, resolve, and respond to complex questions received via emails, chat, and collaboration tools, providing support on the computing and collaboration environment, including the following systems, platforms, or technology:-Microsoft Office 365 Account Support, Password Resets, etc.-Windows 10; PC Laptop, Desktop and Mobile Device support-MS Office Productivity Suite functional support-Collaboration tools including but not limited to Zoom-Remote support toolsets including: ProxyPro-Support of Audio-Visual teleconference systems, equipment, and scheduling, such as Zoom Rooms-Acquire and maintain knowledge of updated supported platforms and releases, current support policies, and methods of support delivery, to provide technically accurate solutions to customers.-Attend structured and unstructured (shadow, OJT) training sessions offered within the group and assist in training workshops, as well as weekly Team training sessions.-Utilize ITSM ticketing system (such as ServiceNow) to classify, prioritize and enter details of each working interaction with appropriate level of detail and attention to completeness, accuracy, and grammar.-Participate in team projects that enhance the quality or efficiency of Service Desk service.-Average handling time ~9-13 minutes, handling 12-14 contacts/hourly.-Accurate troubleshooting notes, multi-tasking - documenting and troubleshooting simultaneously- The shift is 8-5pmCompensation: $30-35/hr. Exact compensation may vary based on several factors, including skills, experience, and education.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less