Job Search Results for service desk

Deployment Technicians will support a large-scale law firm merger, assisting with the integration of end users from two legacy environments into a new, unified IT environment, followed by a Windows... More 11 upgrade initiative. The ideal candidate will have strong technical skills, excellent communication abilities, and experience delivering white-glove support to professional services users.This role requires strict adherence to established processes and runbooks, close collaboration with project managers and IT stakeholders, and a strong focus on minimizing user disruption during onboarding and upgrade activities.Key ResponsibilitiesSupport a phased deployment project, beginning with onboarding users into the merged firm environment, followed by upgrading existing machines to Windows 11Pre-provision and configure devices using Microsoft AutopilotDeploy, configure, and validate Windows 11 endpoints according to firm standardsEnroll and support mobile devices (iOS and Android) using Microsoft IntuneAssist with user setup, profile configuration, and validation of access to required applications and resourcesProvide hands-on, desk-side and remote technical support to end users throughout onboarding and upgrade activitiesTroubleshoot and resolve issues related to device provisioning, user access, OS upgrades, and application compatibilityFollow established runbooks, deployment procedures, and security standardsDocument deployment steps, issues, resolutions, and best practices to support knowledge transferCollaborate with infrastructure, identity, security, and application teams to ensure a smooth transitionProvide feedback and recommendations to improve deployment processes and user experienceTrack and manage device inventory throughout the deployment lifecycleTravel to firm office locations within the region as required to support onsite deploymentsTargeting $35 an hourWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Overview: Insight Global is seeking an IT Project Manager who will lead IT infrastructure and network operations across two hospitals in Washington, DC. This is a hands-on leadership role with no... More direct reports, ideal for someone currently in an Assistant Manager, Supervisor, or IT Management position within a healthcare institution.The ideal candidate is super sharp, thrives in fast-paced environments, and can stabilize complex IT ecosystems while collaborating with physicians and clinicians. You will lead projects, manage vendors, and ensure operational excellence across infrastructure, security, and IT operations.We are looking for someone who is not only technically skilled but also a strong technical journalist, able to clearly document processes, communicate complex technical concepts in simple terms, and produce concise, accurate reports for leadership and stakeholders.Key Responsibilities: ? Oversee the operational integrity, performance, and security of IT infrastructure, including networks, servers, and cloud environments.? Lead projects and meetings with internal stakeholders and external vendors.? Manage IT operations across service desk, biomedical devices, and enterprise systems (Cerner, Microsoft 365, Cisco telephony, Dell desktops).? Drive initiatives in infrastructure, information security, and project management.? Troubleshoot complex technical issues and ensure timely resolution.? Collaborate with physicians, clinicians, and corporate IT teams to align technology with clinical needs.? Document technical workflows, create clear reports, and communicate updates effectively to leadership.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are supporting a high-priority government program office seeking a senior ISR leader (Intelligence, Surveillance, Reconnaissance) to advise on the development and fielding of next-generation Air... More Moving Target Indicator (AMTI) capabilities. This role is ideal for a retired senior military officer with deep airborne ISR experience who wants to influence how future systems are designed, acquired, and operationally deployed. In this position, you will serve as a trusted advisor to government leadership, translating real-world mission needs into system requirements and acquisition decisions. You will work closely with program managers, engineers, contractors, and operational stakeholders to ensure airborne radar and ISR systems deliver meaningful, usable capability to the warfighter. This is a hands-on advisory role, not a desk-only job, you?ll be shaping mission concepts, guiding technical tradeoffs, supporting testing and integration, and helping ensure programs stay realistic on cost, schedule, and performance.Key Responsibilities? Advise Program Manager and senior government leadership on AMTI mission requirements, system performance, and operational integration? Translate concept of operations into technical requirements and system specifications? Provide subject matter expertise on airborne radar systems, including MTI/AMTI performance, limitations, and tradeoffs? Support systems engineering and integration activities, ensuring alignment across sensor, platform, communications, and ground exploitation segments? Assess technical risk areas (e.g., radar performance, data latency, integration constraints) and recommend mitigation strategies? Participate in design reviews, test planning, and operational assessments (DT/OT)? Support development of acquisition strategies, ensuring technical realism in cost, schedule, and performance planning? Interface with prime contractors, government labs, and operational stakeholders? Mentor junior engineers and analysts within the program officeWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Configuration Engineer to join a top global consulting firm. This firm delivers solutions through innovative management consulting, technology, and corporate & digital... More ventures. The engineer will join an agile engineering squad and will independently execute configuration, administration, and L2 support work across multiple smart office systems.Responsibilities:?Configure and administer Appspace for desk and room booking, including floor plans, booking policies, permissions, and office go lives?Support and maintain OfficeSpace during legacy offboarding, including cutover support and scenario staging?Manage Microsoft Exchange Online room mailboxes using PowerShell, including booking policies, auto accept rules, and Outlook Room Finder validation?Provide L2 ServiceNow support, troubleshooting platform and integration issues independently?Support VergeSense occupancy sensors post go live, including issue resolution and testing framework development?Perform QA and integration validation for Vecos smart lockers during installations?Own platform configuration end to end, working directly with global office stakeholders?This position is a 12-month contract with potential extensions. Individuals must be located in India, local to Delhi to go into the local office on a weekly basis. Pay Rate: $13/hr-$20/hr Exact compensation may vary based on several factors, including geographic location, skills, experience, and education.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are looking for a highly organized, process-driven Project Manager to oversee the end-to-end lifecycle of creative requests. You will act as the vital bridge between stakeholders and our creative... More engine, which includes an agency, internal designers, copywriters, and an offshore design team. Your mission is to ensure that every pixel and every word is delivered on time, on brand, and within the scope of our established Service Level Agreements (SLAs).Key Responsibilities?Intake & Workflow Management: Manage the full intake process for all creative requests, ensuring briefs are complete and actionable before they hit a creator's desk.?Process Development: Develop and take ownership of a new process that ensures cohesion across all teams and easy management of each contributor?s bandwidth.?Dual-Platform Orchestration: Serve as the power user for Asana (day-to-day creative task management) and JIRA (cross-functional alignment with technical or product teams).?Resource Allocation: Balance workloads across internal staff and our offshore design team, ensuring production cycles are optimized and handoffs are seamless.?Quality & SLA Accountability: Monitor project timelines and velocity to ensure we hit 100% of our SLAs. You will be responsible for identifying bottlenecks before they become delays.?Stakeholder Liaison: Translate complex design feedback into clear, actionable tasks for the team while managing stakeholder expectations regarding timelines and capacity.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking an Assistant Property Manager for a property management client in Del Mar, CA. This is a contracted, fully onsite role working Monday through Friday from 8:00 AM to 5:00 PM.... More The position will begin as a two-month contract, with potential to extend based on business needs.This role provides day-to-day administrative, accounting, and coordination support to the Asset Management and Property Management teams. The Assistant Property Manager serves as a primary liaison between tenants, vendors, accounting, and internal teams. The role supports property operations without owning tenant decisions and reports directly to the Property Manager. This position is intended as temporary coverage during a period of increased workload and internal transitions and is heavily focused on administrative and coordination responsibilities.Additional Responsibilities Include: - Serve as the first point of contact for tenants, vendors, and visitors- Provide front desk and phone coverage- Process invoices, review aging reports, and assist with receivables follow-up- Generate and run reports in Yardi- Support month-end close, accruals, variance reports, and budget tracking- Maintain tenant files, rent rolls, stacking plans, and contact lists- Coordinate vendor access, contracts, purchase orders, and follow-ups- Track tenant work orders and coordinate with engineering, security, and janitorial teams- Assist with tenant communications, move-ins, signage, and on-site walk-throughs- Conduct weekly property walks and document issuesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Day to Day:The Service Management Technician II will troubleshoot, diagnose, and resolve problems related to computer hardware, software, mobile devices, printers and other technology tools and... More products. Working in a team environment, the Service Management Technician will provide end-user and visitor support in accordance with established operational and procedural measures and document events for reference/tracking and compliance purposes. Incidents and requests will be tracked in a helpdesk ticketing tool. A positive Customer Service oriented attitude is required.Essential Job Functions:The role is responsible for receiving, prioritizing, and responding to Service Desk requests in accordance with established service-level agreements while managing user and device tracking through a global ticketing system. The technician resolves issues related to computer hardware, software, mobile devices, printers, and other technology tools through in-person, phone, email, or remote support, guiding customers through troubleshooting and problem-solving processes. Unresolved issues are escalated to the appropriate level of support, and detailed records of incidents and requests are maintained for tracking and compliance purposes. The position also involves assisting with installations, user profile setups, password resets, and contributing to the creation and maintenance of enterprise operations documentation. Additionally, the role supports internal and external audits and ensures risks related to changes to critical assets are properly considered and mitigated through change control.This position's pay ranges from $30-$40/hr depending on experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This is a support role focused almost entirely on commercial furniture troubleshooting, coordination, and inventory. This is not an IT role and not a furniture installation role. The goal is to keep... More workspaces functional, ergonomic, and professional across a large campus environment.Move and Vendor Coordination?Coordinate large furniture moves with approved furniture vendors?Serve as the point of contact between internal teams and external vendors?Order replacement parts, components, and furniture pieces?Understand what can be handled internally versus when to escalate to vendors?Coordinate service calls directly with furniture vendors when neededInventory Management?Track and manage inventory including: oDesk panelsoTask chairsoFurniture components and spare parts?Maintain repository accuracy and visibility?Identify reusable furniture and componentsTicket and Service Support?Respond to and manage service tickets through Maximo?Prioritize requests based on urgency and business impact?Proactively identify furniture issues that users may not report?Provide professional, customer facing support with clear timelines and expectationsFurniture Environment?Approximately 85 percent Steelcase?Additional brands include: oHaworthoKnolloHerman Miller?Vendor partners may include: oPeopleSpaceoGMBI or PivotoTangram or Bluescape InteriorsoSingle SourceoBKMExperience with commercial furniture diagnostics, troubleshooting, and repair is critical.________________________________________Lab and Pharma Environment Support?Supports pharma and lab environments?Lab benches, stools, and chairs require similar diagnostics?Issues include leveling, structural bowing, and component wear?Familiarity with lab furniture and specialized seating is a plus?Must understand ADA, circulation, aesthetics, and ergonomicsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Deployment Technicians will support a large-scale law firm merger, assisting with the integration of end users from two legacy environments into a new, unified IT environment, followed by a Windows... More 11 upgrade initiative. The ideal candidate will have strong technical skills, excellent communication abilities, and experience delivering white-glove support to professional services users.This role requires strict adherence to established processes and runbooks, close collaboration with project managers and IT stakeholders, and a strong focus on minimizing user disruption during onboarding and upgrade activities.Key ResponsibilitiesSupport a phased deployment project, beginning with onboarding users into the merged firm environment, followed by upgrading existing machines to Windows 11Pre-provision and configure devices using Microsoft AutopilotDeploy, configure, and validate Windows 11 endpoints according to firm standardsEnroll and support mobile devices (iOS and Android) using Microsoft IntuneAssist with user setup, profile configuration, and validation of access to required applications and resourcesProvide hands-on, desk-side and remote technical support to end users throughout onboarding and upgrade activitiesTroubleshoot and resolve issues related to device provisioning, user access, OS upgrades, and application compatibilityFollow established runbooks, deployment procedures, and security standardsDocument deployment steps, issues, resolutions, and best practices to support knowledge transferCollaborate with infrastructure, identity, security, and application teams to ensure a smooth transitionProvide feedback and recommendations to improve deployment processes and user experienceTrack and manage device inventory throughout the deployment lifecycleTravel to firm office locations within the region as required to support onsite deploymentsTargeting $35 an hourWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking an Assistant Property Manager for a property management client in Del Mar, CA. This is a contracted, fully onsite role working Monday through Friday from 8:00 AM to 5:00 PM.... More The position will begin as a two-month contract, with potential to extend based on business needs.This role provides day-to-day administrative, accounting, and coordination support to the Asset Management and Property Management teams. The Assistant Property Manager serves as a primary liaison between tenants, vendors, accounting, and internal teams. The role supports property operations without owning tenant decisions and reports directly to the Property Manager. This position is intended as temporary coverage during a period of increased workload and internal transitions and is heavily focused on administrative and coordination responsibilities.Additional Responsibilities Include: - Serve as the first point of contact for tenants, vendors, and visitors- Provide front desk and phone coverage- Process invoices, review aging reports, and assist with receivables follow-up- Generate and run reports in Yardi- Support month-end close, accruals, variance reports, and budget tracking- Maintain tenant files, rent rolls, stacking plans, and contact lists- Coordinate vendor access, contracts, purchase orders, and follow-ups- Track tenant work orders and coordinate with engineering, security, and janitorial teams- Assist with tenant communications, move-ins, signage, and on-site walk-throughs- Conduct weekly property walks and document issuesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less