Job Search Results for it manager

Director, Software Engineering & Integration

About the Role:The Director of Software Engineering & Integrations is responsible for defining and delivering the enterprise?s software engineering strategy, integration architecture, and modern... More application platforms. This leader drives modernization, builds scalable cloud native systems, and ensures seamless interoperability across clinical, revenue cycle, enterprise, and digital ecosystems.The ideal candidate owns enterprise architecture, application engineering, API & integration engineering, platform engineering, and engineering standards, ensuring the organization delivers secure, scalable, high-performing systems using modern technologies.Key Responsibilities:Enterprise Architecture Leadership?Define and maintain enterprise architecture standards, patterns, and guardrails?Lead architecture for clinical, revenue cycle, enterprise, and digital platforms?Establish cloud-first, API first, modular, event-driven architecture principles?Maintain reference architectures and technology roadmaps?Govern technology selection, lifecycle management, and modernization prioritiesSoftware Engineering Leadership?Lead teams building custom applications, microservices, and internal tools?Modernize legacy systems into cloud native, scalable architectures?Drive engineering excellence: coding standards, peer reviews, CI/CD, automated testing?Build reusable components, shared services, and platform capabilities?Ensure performance, reliability, scalability, and observability across all engineered systemsSystems Integrations & Interoperability?Own enterprise integration platforms (iPaaS, API gateway, FHIR server, HL7 engine)?Lead development of APIs, event-driven services, and integration endpoints?Ensure interoperability across EMR, RCM, ERP, HRIS, CRM, digital tools, labs, imaging, and external partners?Implement and govern standards: HL7, FHIR, X12, REST, event streaming?Ensure integration reliability, monitoring, and rapid issue resolutionPlatform Engineering?Build and maintain internal platforms for identity, integration, DevOps, and automation?Enable self-service capabilities for development, testing, and deployment?Partner with Infrastructure & Cloud to optimize cloud environments and developer tooling?Own platform performance, scalability, and cost optimizationDevOps, CI/CD & Engineering Automation?Lead DevOps strategy and adoption across engineering teams?Maintain CI/CD pipelines, automated testing, and environment provisioning?Implement infrastructure as code (IaC) and GitOps practices?Ensure consistent configuration, security, and performance across environmentsSecurity, Compliance & Governance?Partner with Cybersecurity to embed secure engineering practices?Ensure APIs and integrations follow identity, access, and encryption standards?Support HIPAA, SOC, HITRUST, and audit requirements?Maintain engineering governance, API lifecycle management, and architectural complianceModernization & Transformation?Lead modernization of legacy applications, integrations, and platforms?Drive cloud migration, API enablement, and event-driven architecture adoption?Partner with business and product leaders to deliver scalable, future-ready solutions?Evaluate emerging technologies and incorporate them into the engineering roadmapCross-Functional Leadership?Partner with: Clinical Systems, Revenue & Enterprise, Data & Analytics, Ai & Automation, and Cybersecurity?Provide engineering and integration resources to major programs and initiativesTeam Leadership & Talent Development?Build and lead high-performing engineering, architecture, and integration teams?Develop engineering career paths, training programs, and technical leadership?Foster a culture of innovation, accountability, and continuous improvementWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Agile Coach

The City of Arlington is seeking an experienced Agile Coach to support its City Modernization Program, a strategic initiative focused on transforming business processes, technology platforms, digital... More services, and organizational operations across multiple city departments. The Agile Coach will play a critical role in driving Agile adoption, fostering a culture of continuous improvement, and enabling successful delivery of modernization initiatives through effective Agile frameworks and practices.This individual will work closely with executive leaders, program managers, product owners, project teams, business stakeholders, and technology partners to establish Agile ways of working that improve transparency, collaboration, delivery predictability, and customer outcomes for Arlington residents and city employees.The ideal candidate possesses extensive experience leading Agile transformations within complex public sector, municipal government, or enterprise environments and has a proven track record of coaching teams, leaders, and organizations through large-scale change.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Digital Product Scrum Master

Primary Objective: Drive the successful delivery and adoption of customer-facing digital products by leading Agile execution, coaching high-performing cross-functional teams, enabling... More product-centric decision-making, and ensuring the effective delivery of mobile application enhancements that improve member experience and business outcomes. We are seeking a highly motivated Digital Product Scrum Master to support a Mobile App Member Upgrade product team. In this role, you will drive agile delivery practices, enable high-performing cross-functional teams, and accelerate the delivery and adoption of customer-facing digital products. You will partner closely with Product Managers, Engineering, UX/UI, and business stakeholders to ensure product roadmaps are executed effectively while maintaining a strong focus on customer outcomes and business value. Key Responsibilities? Facilitate Agile ceremonies including sprint planning, daily standups, reviews, and retrospectives.? Coach teams on Agile principles, Scrum practices, and continuous improvement.? Partner with Product Managers to refine and prioritize product backlogs.? Support roadmap execution and delivery planning to achieve business objectives.? Remove impediments and manage dependencies across teams and stakeholders.? Promote a product mindset focused on customer value, adoption, and outcomes.? Facilitate effective stakeholder engagement and communication.? Use data, metrics, and customer insights to support decision-making and drive delivery improvements.? Lead and influence cross-functional teams to deliver high-quality digital experiences.? Support customer journey mapping initiatives to improve end-to-end member experiences.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Avaya Governance Engineer - Remote

The Avaya Contact Center Engineer II is responsible for the operational support, administration, governance, and continuous improvement of enterprise Avaya Contact Center and Voice platforms. This... More role combines hands-on Tier 2 engineering support with governance and compliance responsibilities to ensure highly available, secure, and compliant contact center operations.The engineer will provide technical support for Avaya Contact Center technologies including Avaya Communication Manager (ACM), Session Manager, System Manager, AES, CMS, SIP infrastructure, SBCs, CTI integrations, IVR applications, ACD/PBX programming, vectors, adjunct routing, and call flow management. In addition, this individual will support change governance, documentation standards, operational controls, compliance reporting, audit readiness, and risk remediation activities.The ideal candidate possesses a strong blend of technical troubleshooting ability, operational discipline, and governance-minded decision-making within large enterprise contact center environments.Key ResponsibilitiesTechnical Engineering & Operations?Provide Tier 2 support for enterprise Avaya Contact Center, Voice, and Unified Communications platforms.?Troubleshoot and resolve issues involving Avaya Communication Manager, Session Manager, System Manager, AES, CMS, SIP trunking, SBCs, CTI integrations, and IVR applications.?Support ACD/PBX administration, vector programming, adjunct routing, call flow configuration, and contact center routing strategies.?Analyze and troubleshoot call quality issues involving SIP, RTP/RTCP, QoS, networking, and telephony infrastructure.?Support platform upgrades, migrations, service packs, patching activities, and vulnerability remediation efforts.?Participate in technology refresh initiatives and infrastructure modernization projects.?Assist with certificate lifecycle management, license management, and vendor-supported platform maintenance.?Support integration technologies including NICE recording, workforce optimization tools, CRM integrations, and CTI platforms.?Participate in root cause analysis and major incident resolution efforts.?Support testing, validation, and implementation activities for contact center enhancements and infrastructure changes.?Work closely with Operations, Service Delivery, Security, Architecture, and vendor teams to maintain platform stability and resiliency.Governance, Compliance & Operational Oversight?Support governance programs and operational oversight activities for enterprise contact center platforms.?Maintain technical standards, governance documentation, inventories, configuration records, and process documentation.?Review platform configurations, changes, and operational processes to ensure compliance with established standards and procedures.?Assist with change governance, approval workflows, implementation tracking, and post-implementation review activities.?Track operational risks, audit findings, policy exceptions, control gaps, and remediation efforts.?Support audit preparation activities by coordinating evidence collection, documentation validation, and compliance reporting.?Develop and maintain governance dashboards, scorecards, operational metrics, and executive reporting.?Monitor adherence to security policies, vulnerability remediation requirements, certificate standards, and operational controls.?Document governance discussions, technical reviews, decisions, and action items.?Partner with Security, Compliance, Operations, Legal, and Technology teams to address governance-related concerns.?Escalate operational risks, compliance concerns, recurring incidents, and control deficiencies when identified.?Promote data quality, operational consistency, change discipline, and governance best practices across contact center environments.Note: Candidates working remotely must be available during standard 9:00 AM ? 5:00 PM EST business hours. This position also requires occasional evening and weekend work to support platform upgrades, production changes, maintenance activities, and technology implementations. This is a 6-month contract with potential extensions or conversion. This role is offering 36/hr.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Director, Engineering & Delivery

Insight Global is seeking a Director of Engineering & Delivery for one of our large Media & Entertainment clients. This is a full-time, remote opportunity, with a preference for candidates located in... More the Los Angeles or New York metro areas.In this role, you will lead a multi-disciplinary organization spanning Engineering, QA, and Program Management across a portfolio of consumer-facing digital products, including streaming and Connected TV (CTV) experiences across Web, Mobile, and Smart TV platforms. Reporting to the SVP of Product & Technology, you will be responsible for engineering execution, delivery excellence, organizational effectiveness, and quality while leading through a team of managers. You will partner closely with Product leadership to execute against quarterly business priorities, improve engineering velocity, and help scale a fast-moving digital product organization. Key initiatives include expanding Connected TV experiences across platforms such as Samsung, Comcast, Vizio, and LG, advancing AI-assisted development practices, increasing automation maturity, and driving engagement and retention across digital products.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Sr. Director AI & Automation

About the Role:The Sr Director of AI & Automation leads the enterprise strategy, development, and delivery of AI-powered products, GenAI/LLM solutions, intelligent automation, and workflow... More transformation. This role focuses on applied AI, AI productization, LLM innovation, and automation-driven operational efficiency.This leader partners closely with the Data & Analytics organization, which owns data science, ML Ops, model deployment, monitoring, and data engineering. The Sr. Director of AI & Automation focuses on business value, product delivery, workflow transformation, and enterprise adoption.Key Responsibilities:Enterprise AI Strategy (Excluding Data Science & ML Ops)? Define the enterprise AI and GenAI strategy aligned to clinical, RCM, finance, and operational priorities? Identify high-value AI use cases and build a multi-year roadmap? Lead AI product vision, business case development, and value realization? Partner with Data & Analytics for model development, deployment, and ML OpsApplied AI & AI Product Development? Build AI-powered applications using existing models, APIs, and LLMs? Develop prototypes, POCs, and MVPs for AI-enabled workflows? Integrate AI into enterprise systems (EMR, ERP, CRM, RCM platforms)? Own AI product lifecycle: requirements ? design ? validation ? adoption? Ensure AI solutions deliver measurable business outcomesGenAI, LLMs & Emerging Technology? Build LLM-powered copilots, chatbots, summarization tools, and classification engines? Develop prompt engineering standards and evaluation frameworks? Lead RAG-based application development (using Data & Analytics for data pipelines)? Pilot emerging AI technologies (voice AI, agentic workflows, computer vision)? Partner with Engineering to embed LLMs into enterprise workflowsDomain AI Leadership (Without Data Science Ownership)? Clinical AI Enablement: documentation AI, quality measure prediction, workflow augmentation? RCM AI Enablement: denial workflows, coding augmentation, AR segmentation? Digital AI Enablement: chatbots, triage, personalization, provider experience AIResponsible AI & Business Side Governance? Define responsible AI usage guidelines and business guardrails? Ensure explainability, fairness, and ethical use in business workflows? Partner with Compliance, Legal, Security, and Data & Analytics on governance? Oversee business validation, documentation, and audit readinessEnterprise Automation Strategy? Define automation strategy across clinical ops, RCM, finance, HR, supply chain? Manage intake, prioritization, and ROI tracking? Establish automation governance, standards, and best practices? Drive enterprise adoption of automation solutionsRPA & Workflow Automation Delivery? Lead RPA development (UiPath, Automation Anywhere, Power Automate)? Build workflow automations integrated with enterprise systems? Maintain bot library, versioning, and change management? Ensure automation solutions are scalable, resilient, and compliantIntelligent Automation (AI + Automation)? Build document understanding workflows (OCR, NLP, classification)? Automate email/fax routing, triage, and exception handling? Use AI predictions (from Data & Analytics) to trigger automated workflows? Create closed loop intelligent processes (AI ? Automation ? Data ? AI)Process Engineering & Operational Excellence? Lead process mapping, redesign, and optimization? Ensure processes are automation-ready? Deliver measurable improvements in cycle time, throughput, and accuracyWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Senior Consultant - Industrial Engineering (Bulk)

The Senior Consultant is a core member of the project team, providing day-to-day leadership on management consulting engagements for retail and supply chain clients, primarily onsite. This role owns... More workstreams end-to-end (plan ? analysis ? recommendation ? implementation plan), delivers high-quality client-ready outputs across workforce management, productivity improvement, engineered labor standards, and operational assessments, and manages client relationships and project execution.Senior Consultants independently lead workstreams, manage and coach junior team members, and partner with the Project Manager/Engagement Lead to ensure successful delivery. Travel is required.Job Responsibilities:Lead projects or engagement workstreams end-to-end, owning workplans, milestones, deliverables, and execution (time & motion studies, work measurement, cost-benefit analysis, process re-engineering)Provide daily project leadership, including task planning, prioritization, progress tracking, and status reportingLead onsite diagnostics and current-state assessments (interviews, process mapping, floor observations, time studies, and data validation)Serve as the primary client counterpart for assigned workstreams; manage stakeholder alignment across client and internal teamsDesign future-state processes, capabilities, and enabling technologies to improve operational performanceResearch and apply emerging methods and technologies to drive measurable efficiency gainsBuild and oversee core analyses and models (KPI baselines, volume-to-labor/capacity models, productivity sizing) to support quantified business casesDevelop and deliver engineered labor standards, including documentation, governance, rollout, and sustainment support where applicableTranslate analysis into actionable recommendations and implementation-ready roadmaps across people, process, and technologyFacilitate workshops and working sessions; synthesize outputs into clear action plans and executive-ready presentationsSupport business development through proposals, presentations, and new client opportunities as neededManage and develop junior team members through delegation, coaching, and quality assuranceIdentify risks, constraints, and dependencies; propose mitigation plans and escalate as neededMaintain strong productivity across onsite, remote, and independent work environmentsTravel extensively (typically 80?100%) across the U.S., with occasional international travelWorking ConditionsMay include non-standard and physically demanding environments, such as:- Evening, overnight, and weekend shifts- Continuous walking and standing- Client sites with varied and extreme temperaturesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Product Owner - Remote

Our Healthcare Insurance client is looking for a remote Product Owner that has a strong background working with Web and Mobile Development Teams, identity & access management, Multi-Factor... More Authentication for a external customer facing web and mobile. This team supports the non-member (brokers, employers, providers, Medicaid, supplemental insurance, etc.) population of a large insurance companies flagship member portal. As a Product Owner you will work in a fast-paced environment and will carry the responsibility to manage an important part of a digital services and data platform. This role focuses on identity and access management. These are largely API-based services, so a technical background is highly desired.You will be guiding scrum teams with representation from architecture, engineering, product management and others. This role affords you the opportunity to expand your skills by working alongside talented and passionate teammates from diverse backgrounds. You will be contributing to building identity capabilities that are a critical part of our health care platform. Compensation: $45- 55/hr. Exact compensation may vary based on several factors, including skills, experience, and education.Key responsibilities: ?Understand customer needs to define product direction and articulate user stories and features?Decompose high-level requirements into user stories and tasks, manage and prioritize the product backlog, participate in scrums and meta-scrums, and validate delivered solution designs?Lead quarterly Product Increment planning for your scrum team(s)?Understand, assess and critique the defined architecture and ensure that the scrum team delivery is aligned to that architecture?Partner with engineering team to define, track and test user stories in an agile software development life cycle?Provide product subject matter expertise and leadership?Work with program management to track schedule against the roadmap and escalate risks and issues EDUCATION Bachelor's degree or equivalent experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

REMOTE-AI Product Owner

Insight Global is seeking an AI Product Owner to join the product organization for a healthcare insurance client. This candidate will be joining a team that is working to create a self-service chat... More bot for their healthcare provider clients. This candidate will be acting as the liaison between the internal product team as well as the third party vendor they are using for the platform. The ideal candidate needs to have experience supporting the creating of an agentic product, and have demonstrated experience working with third party vendors. Responsibilities for this role include product ownership and agile delivery as well as cross functional collaboration with technical and non-technical teams. This role is ideal for a forward-thinking Product Owner with experience in healthcare systems, and the ability to bridge complex technical work with business and partner stakeholders. Compensation: $60 - 65/hr. Exact compensation may vary based on several factors, including skills, experience, and education.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Remote Art Producer

In This Role You Will?Own the Schedule - Partner with Art discipline leads (Animation, TDiA, Anim Engineering, Tech Anim) and gameplay teams to help scope and schedule the desired work for the team.... More Build and maintain dependency-driven animation schedules to ensure successful, on-time release of content that meets the Epic art quality bar. ?Facilitate Constant Communication with the Senior Art Producer as well as cross-department production teams, providing transparency on animation status, risks, and opportunities. Ensure stakeholders have proper visibility into development and are informed of any changes that may impact their teams. ?Proactively Seek Resolution - Identify problems and propose solutions for your team before they become roadblocks. Own the outcome of your area, and never wait to see if someone else will clear your path for you. ?Be Flexible - Handle production needs across small strike teams. Understanding how to identify and breakdown priorities and keeping up strong communication via multiple outlets including email, Slack, meetings, and development roadmaps. ?Facilitate Development Operations - Including scheduling team meetings, running reviews, and providing actionable notes and follow-up to attendees.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less