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The Customer Success Manager owns the technical relationship with assigned customer accounts post-implementation. This role focuses on understanding customer goals, resolving issues, and maintaining... More strong, long-term partnerships.How you will do it:-Manage multiple customer accounts and serve as the primary point of contact-Understand customer business and IT goals and align support accordingly-Coordinate issue resolution with internal teams using established processes-Communicate regularly with customers and appropriately prioritize requests-Build relationships across internal departments to support customer needs-Maintain documentation of customer processes, configurations, and environments-Track, manage, and escalate tickets to ensure timely resolution-Provide status updates, root cause analysis, and resolution plans-Identify recurring issues and implement solutions to prevent future occurrences-Recommend product improvements and new technology solutions-Identify and support revenue opportunities within existing accounts-Monitor compliance with service level agreements (SLAs)-Ensure accurate and up-to-date ticket and account data-Collaborate with internal stakeholders to align on customer priorities-Support and mentor team members as neededWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We?re looking for an AI Agentic Engineer to build and productionize LLM-powered, tool-using agents that automate multi-step business workflows. You?ll partner with data and platform teams to ensure... More agents are grounded in high-quality enterprise data via Azure Data Factory (ADF) pipelines and are reliable in production through strong observability, evaluation, and CI/CD practices. We are seeking a Senior Agentic AI Engineer to help scale and productionize an AI-driven solution that ingests, analyzes, and structures large volumes of unstructured commercial contracts. This role will focus on taking an existing proof of concept (POC) and evolving it into a secure, enterprise-grade, production system that integrates with a Contract Lifecycle Management (CLM) platform.The ideal candidate brings strong LLM and agentic AI experience, works comfortably in Databricks, and has prior exposure to legal or contract-based domains. You will work closely with business, legal, and platform teams and play a key role in ensuring long-term maintainability and successful handoff to support teams. Your responsibilities will include:-Productionize an existing AI-based contract ingestion POC into a scalable enterprise solution-Design and implement agentic AI workflows to:--Identify contract types--Extract and normalize contract metadata--Validate signatures, parties, and effective dates-Build logic to process contracts at scale (batch ingestion vs. single-file uploads)-Map extracted metadata to an evolving enterprise taxonomy-Integrate contract outputs into a downstream Contract Lifecycle Management (CLM) system-Work within secure environments accessing sensitive commercial contract data-Collaborate with legal, business, and technical stakeholders to ensure accuracy and compliance-Improve reliability, monitoring, and supportability of AI workflows-Support knowledge transfer and handoff to long-term support teams-Contribute to architectural decisions and best practices for agentic AI solutionsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a full time Network Operations Technician working under the direction of the NOC Supervisor and IT Management for a large higher education client. Essential... More responsibilities include providing production network and systems monitoring, performing moderately complex fault-management and assigned configuration tasks in support of customers and customer supporting systems. This position is the technical lead for identifying and isolating large-scale systems and network issues. This person will perform routine tape rotations, provide routine remote hands-on work, and participate in additional support functions related to Operations Center and data center operations as needed.Responsibilities:? Perform Tier 2 and Tier 3 support for a variety of systems and applications in a 24x7 Network Operations Center.? Analyze, triage and troubleshoot alarms received by internal and external monitoring and trending systems.? Proactively monitor operating systems, databases, web servers and network devices.? Complete assigned tasks in a timely manner; escalate as required to management and/ or customers.? Ensure escalations are handled in a professional, consistent, and relentless manner.? Manage incidents from beginning through final resolution, including customer notification.? Create/Delete/Manage all user accounts utilizing Microsoft Forefront Identity Manager (FIM) and Microsoft Active Directory.? Handle server based hardware installation, configuration, troubleshooting, and replacement.? Patch Windowsand Linux servers as needed.? Administer messaging systems, trouble ticketing system and various operating systems.? Coordinate the installation of client department-specific applications and systems.? Contact support for various systems on campus as well as troubleshooting hardware/applications.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Senior Manager ? Information Security Risk & Compliance is a hands-on leader responsible for executing and operating the organization?s information security risk and compliance programs. This... More role directly performs risk assessments, supports audits, manages GRC tooling, and works closely with technical teams to remediate control gaps. The role balances leadership responsibilities with day-to-day execution and technical depth.Key ResponsibilitiesHands-On Risk Management ? Perform and lead information security risk assessments across applications, infrastructure, cloud environments, and business processes. ? Maintain risk registers, document findings, assign remediation actions, and track closure. ? Conduct threat modeling and control gap analyses in collaboration with engineering and security teams. ? Perform and review third-party/vendor security risk assessments and questionnaires.Compliance & Audit Execution ? Directly manage compliance efforts for frameworks and regulations such as ISO 27001, SOC 2, PCI DSS, SOX, GDPR, or HIPAA (as applicable). ? Prepare audit evidence, coordinate walkthroughs, and respond to auditor and regulator requests. ? Execute control testing and validate control design and operating effectiveness. ? Track remediation plans and validate corrective actions.Policy, Standards & Controls ? Draft, update, and maintain information security policies, standards, and procedures. ? Map technical and administrative controls to compliance requirements and business risks. ? Work hands-on with system owners to design and implement security controls.GRC Tools & Metrics ? Administer and optimize GRC tools (e.g., Varonis, Lighbeam, Tenable, Auditboard etc). ? Build risk dashboards, compliance metrics, and executive-level reporting. ? Automate evidence collection and control monitoring where possible.Cross-Functional Collaboration ? Work closely with IT, Cloud, DevOps, Security Operations, Legal, Privacy, and Internal Audit teams. ? Provide actionable security guidance during system design, cloud migrations, and vendor onboarding. ? Act as a subject matter expert for security risk and compliance inquiries.Leadership & Mentorship ? Lead by example with direct execution while mentoring junior risk and compliance staff. ? Review work products, provide hands-on coaching, and ensure quality and consistency. ? Support hiring and onboarding of risk and compliance team members as needed.Major Tasks, Responsibilities, and Key AccountabilitiesServes as an internal information security consultant to the organization. Effectively leads and or coordinates all internal dedicated security functions including but not limited to - patching, anti-virus, intrusion prevention, CERT response, log file monitoring, cross division security coordination, systems operational security testing, rule set analysis, threat detection and adaptation, as well as advent security related functions.Initiates activities to create information security awareness within the organization.Performs information security risk assessments, and acts as an internal auditor. Evaluates audit findings and drives remediation of identified control deficiencies.Reviews all system-related security planning throughout the network and acts as a liaison to information systems.Monitors compliance with information security policies and procedures, addressing problems with the appropriate department manager or data owner.Oversees the security policy to ensure appropriateness. Provides training and consultation to ensure understanding of and compliance with established security standards and controls. Manages the Computer Security Incident Response Plan.Manages the Risk Program including coordination and follow-up of the semi-annual risk assessment and development and implementation of business unit policies and standards.Manages the business unit's audits and examinations. Works with management to put controls in place needed to comply with SOX and PCI regulatory requirements.Nature and ScopeSolutions require analysis and investigation.Achieves planned results by decisions and actions based on professional methods, business principles, and practical experience. May recommend/make decisions regarding new programs/initiatives that have significant impact to the business and carry consequences in unsuccessful endeavors.Manages a larger team or multiple small teams through direction of subordinate management and/or supervisory staff.Direct Placement Roles:Compensation:$170,000 to $190,000 per year annual salary. [If client has provided an exact salary, then no need to use a range; also, if the client has provided an hourly rate, then use same hourly language from the Contract/Contract-to-Hire section above.]Exact compensation may vary based on several factors, including skills, experience, and education.Benefit packages for this role include: [description should be provided by the client since this is for a perm position- they will not receive IG benefits. If client does not provide it upon our request, we can insert something generic like "Benefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law."]We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Job Overview:Insight Global is looking for a Senior Data Engineer to join the Data Analytics team at one of our logistics company clients. This person will collaborate closely with multiple... More stakeholders across the enterprise and Information Technology (IT) group to ensure the most important data is accessible and well-understood. The Senior Data Engineer designs, develops, implements, and supports new and existing highly efficient ELT/ETL processes and data sets. Other responsibilities include working closely with data consumers, solution architects, security and governance teams to implement solutions to answer complex questions and drive business decisions. Apply your proven communication skills, problem-solving skills, and knowledge of best practices in designing, developing, and deploying data and analytic solutions. Senior Data Engineers need to be adept in several technical and business skills. These include working with diverse datasets, parsing and understanding data, working with domain experts, data scientists and analysts in framing the business problems and provisioning integrated data quickly across multiple environments. Senior Data Engineers need to be inquisitive and motivated to learn modern technologies and capabilities which could benefit the organization and lead the effort in evaluating the technology for acceptance. Senior Data Engineers also assist the business data science efforts with source data, building data sets, helping evaluate models and integrating analytics and data science model outputs into business processes. Key Responsibilities:- Hybrid cloud environment: the Senior Data Engineer works in a hybrid cloud ecosystem, composed of Azure, Oracle and on-premises technologies, building and supporting data and analytics solutions. The Senior Data Engineer will need to learn the data, tools and capabilities resident in this hybrid ecosystem, such as Synapse, Data Lakes, Dedicated Pool, Azure ML, SQL Server, SSIS and SSAS. - Build data pipelines: Managed data pipelines consist of a series of stages through which data flows. Designing, building and maintaining data pipelines, in Azure and the on-premises ecosystems, will be the primary responsibility of the data engineer. - Drive data centric decision making: Assists with enhancing the data and metadata management infrastructure to ensure data quality, accessibility and security. - Collaborate across departments: Collaborates with business data consumers, of various skill levels, in refining their requirements for various data and analytics initiatives. This collaboration can lead to building enterprise data products, enabling data-driven decision making. - Lead, educate and train: Be curious and knowledgeable about innovative technologies and data initiatives. Research and propose data ingestion, preparation, integration and operationalization tools or techniques to aid these initiatives. Train team members, data consumers, data scientists and data analysts in these technologies and preparation techniques. - Participate in ensuring compliance and governance during data use: Data engineers work with data governance teams (and information stewards within these teams) in building, vetting and promoting content, which adheres to data governance and compliance initiatives. - Become a data and analytics evangelist: The Senior Data Engineer is a blend of data and analytics ?evangelist,? ?guru? and ?fixer.? This role promotes the available data and analytics capabilities and expertise to business unit leaders educating them in leveraging these capabilities in achieving their business goals.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

As a Senior Cloud Governance Engineer, you will own the compliance and audit posture of our cloud platform. You will ensure that the infrastructure we provision meets regulatory, security, and... More organizational standards ? and that we can prove it. You will work closely with our platform architects and engineering teams to embed governance directly into our Terraform patterns, automate evidence collection, and maintain continuous audit readiness.Key Responsibilities?Compliance & Audit Readiness: Own the end-to-end compliance lifecycle for cloud infrastructure. Ensure environments are continuously aligned with organizational policies, regulatory frameworks (SOC 2, ISO 27001, NIST, CIS Benchmarks), and internal standards.?Policy-as-Code: Translate compliance requirements into enforceable Azure Policy definitions, Terraform validation rules, and automated guardrails that prevent non-compliant resources from being deployed.?Evidence Collection & Automation: Design and implement automated workflows for collecting, organizing, and presenting audit evidence. Reduce manual effort during audit cycles by building repeatable, auditable processes.?Terraform Pattern Governance: Review and provide guidance on infrastructure-as-code patterns to ensure they meet compliance, security, and operational standards. Propose required updates to existing Terraform modules when standards evolve.?Security Posture Management: Operate and optimize cloud security posture management (CSPM) tooling, primarily Wiz, to identify misconfigurations, prioritize risk, and drive remediation with engineering teams.?Monitoring & Reporting: Build and maintain compliance dashboards and workbooks using Azure Monitor and Azure Workbooks to provide real-time visibility into governance posture across subscriptions and environments.?AI-Powered Governance Tooling: Design and build AI/LLM-driven tools that accelerate governance workflows ? such as automated control mapping, natural-language policy interpretation, intelligent evidence summarization, and anomaly detection across compliance data.?GRC Program Support: Maintain and operate governance, risk, and compliance (GRC) processes ? including risk register management, control testing schedules, exception tracking, and remediation SLA monitoring. Ensure alignment between cloud infrastructure controls and enterprise GRC frameworks.?Cross-Functional Collaboration: Partner with platform architects, security teams, and application owners to interpret audit findings, recommend remediation paths, and ensure governance requirements are practical and achievable.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Experienced Full Stack BI Developer to join the Sales Analytics team. This role focuses on modernizing and transforming reporting solutions for the dealership franchise network. The ideal candidate... More will have strong expertise in data transformation, visualization, and dashboard development, with the ability to work flexibly in a dynamic environment.Back-End Development:Develop standardized, scalable data ingestion and transformation processes aligned with best practicesCreate automated burst reporting workflows to improve reporting efficiencyDesign data flow architectures and develop data models to meet business needsCollaborate with IT to align strategy, prioritize initiatives, and ensure timely delivery of analytics platforms and infrastructureMonitor platform performance, troubleshoot issues, and coordinate resolutions with IT and front-end teamsWork closely with project leads to understand data requirements and usage Front-End Development:Support business stakeholders by developing reports and self-service dashboards that enable data-driven insights, KPI monitoring, and root cause analysisModernize the design and user experience of legacy reports to enhance usabilityBuild and present scalable analytics solutions tailored to business needsAddress ad-hoc analytics requests by developing custom solutions and assisting with data interpretationPromote adoption of self-service analytics tools across business units to empower autonomous decision-makingCommunicate project status, risks, dependencies, and challenges effectively to technical and business audiencesJoin a dynamic team driving innovation in automotive sales analytics. Contribute to transforming how data empowers our dealership network and business units. Thrive in a collaborative environment focused on continuous improvement and impactful results.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Security Analyst to join a large public center central service provider in British Columbia. Reporting to the Manager, Architecture and Security, the Security Analyst is... More responsible for monitoring and maintaining the security of an organization's information systems and networks. They play a critical role in detecting, analysing, and responding to potential security threats to the organization's assets. The incumbent works closely with senior security personnel to develop and implement security policies, procedures, and protocols to ensure the confidentiality, integrity, and availability of the information systems.RESPONSIBILITIES-Monitors and analyzes security logs and alerts to identify potential security incidents; participates in incident response activities, including forensic analysis, evidence gathering, and reporting.-Conducts investigations into security incidents to determine the cause and scope of the breach, and taking appropriate action to contain and remediate the issue. -Works with senior security personnel to develop and implement security policies, procedures, and protocols to ensure the confidentiality, integrity, and availability of the information systems. -Conducts vulnerability assessments and penetration testing to identify potential weaknesses in the system.-Collaborates with other IT departments, such as network and systems administration, to ensure the security of the organization's technology infrastructure.-Communicates technical information to non-technical stakeholders in a clear and concise manner. -Maintains up-to-date documentation of security systems and processes, procedures and emergency measures policies.-Maintains working relationships with the infrastructure team, networking team, as well as the architecture team, ensuring any changes to the IT environment are discussed and coordinated with these teams, as well as investigating, containing, and preventing threats to the environment.-Provides input to a variety of reports, technical documentation, instructions and recommendations related to the work.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is partnering with one of the fast-growing national AV, security, and IT contractor. This company is committed to delivering high-quality projects on time and within budget. To... More support our continued growth, we are seeking a Foreman. This position will be located on-site at one of their data-center clients. This is a great opportunity for the right person to join one of the fastest-growing businesses in the data center space.Crew Supervision ? Directs and supports workers, assigns tasks, monitors performance, and ensures productivity throughout the workday.Project Coordination ? Works with project managers, subcontractors, and suppliers to keep schedules, materials, and workflows aligned.Quality Control ? Inspects work to ensure it meets project specifications, industry standards, and client expectations.Safety Oversight ? Enforces safety protocols, conducts toolbox talks, and ensures compliance with OSHA and company policies.Problem Solving ? Identifies issues on the job site and resolves them quickly to avoid delays or hazards.Reporting & Documentation ? Completes daily logs, tracks labor and materials, and communicates progress to supervisors or project managers.Training & Mentorship ? Guides new or less experienced workers, ensuring they understand tasks, tools, and safety requirements.The expected hours are 6::30AM-3PM.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking an experienced Civil Engineer focused on land development to join a confidential company in the greater Austin, TX area. This is a full-time, permanent role with competitive... More salary, equity, and benefits.Role overview:In this role, the Civil Engineer will be on the construction projects team, and will be responsible for designing, building, and activating critical production facility infrastructure for a massive, 1M+ square foot campus. This role is very hands-on and requires candidates to both plan AND execute new facility construction/renovation projects, primarily focused on heavy civil and utility components. This Civil Engineer will be in a highly collaborative environment and work cross functionally with construction PMs, facilities engineers, designers, vendors/suppliers, and internal customers. This role will own projects from start to finish, so it is imperative to have strong prior experience in a high-ownership role with little oversight. Responsibilities:- Develop and issue drawings, designs, documentation, and reports for land development projects- Calculations for drainage and grading, stormwater control facilities, water quality, domestic water distribution, and other underground utilities- Do what it takes to obtain local, state, and federal permits related specifically to land development and utility construction projects - Manage all civil tasks associated with field construction projects, including quality control, conflict resolution, and team coordination- Coordinate and direct a multi-discipline contractor team- Manage communication with contractors, fabricators, owners, and internal stakeholders to develop project requirements, schedules, and cost estimated prior to project implementation- Resolve design and construction conflicts real-timeWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less