Job Search Results for it
Mar 06, 2026
Varina, VA
|
Network Engineer
|
Perm
|
$90k - $115k (estimate)
{"JobID":503718,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-77.46,"Longitude":37.55,"Distance":null},"State":"Virginia","Zip":"23231","ReferenceID":"RIC-e3f025b6-10e0-4c6d-b29e-d3a30c2ddd80","PostedDate":"\/Date(1772834953000)\/","Description":"We are seeking an experienced Network Engineer who will be responsible for supporting, designing, and maintaining enterprise and operational network infrastructure across all U.S. and Americas sites. Responsibilities include day-to-day operational support, troubleshooting, network design, upgrades, and lifecycle management across approximately 16 U.S. sites, with additional Americas locations being added. The role supports both enterprise IT networks and developing OT (Operational Technology) factory networks, ensuring proper segmentation, security, and performance.This position can pay from $90,000-$115,000 based on experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Network Engineer","City":"Varina","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?6+ years of hands-on experience in network engineering roles within enterprise environments.?Extensive hands on experience with Cisco routers, switches, firewalls and wireless access points.?Strong experience with network design, architecture, and documentation.?Proven ability to troubleshoot complex network issues across multiple locations and ISPs.?Firewall configuration, rule optimization, and VPN troubleshooting experience.?Experience managing and supporting multi-site environments with external ISPs and vendors.?Ability to plan and execute network upgrades, expansions, and end-of-life replacements.?Strong customer service experience with the ability to support and communicate with non-technical users.?Must be able to collaborate with global teams, particularly Europe-based stakeholders.?Willing to work on-site in Richmond three days per week (Tuesday?Thursday).","Skills":"?Background or exposure to OT (Operational Technology) / industrial networks.?Experience supporting manufacturing or factory environments.?Knowledge of network segmentation between enterprise IT and factory OT networks.?Experience with early-stage OT network development and rollout.?Experience supporting network infrastructure in regulated or industrial environments.","Industry":"Network Engineer","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":115000.0000,"SalaryLow":90000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
We are seeking an experienced Network Engineer who will be responsible for supporting, designing, and maintaining enterprise and operational network infrastructure across all U.S. and Americas sites.... Responsibilities include day-to-day operational support, troubleshooting, network design, upgrades, and lifecycle management across approximately 16 U.S. sites, with additional Americas locations being added. The role supports both enterprise IT networks and developing OT (Operational Technology) factory networks, ensuring proper segmentation, security, and performance.This position can pay from $90,000-$115,000 based on experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
May 13, 2026
Burnaby, BC
|
Purchasing
|
Contract
|
$30 - $37 (hourly estimate)
{"JobID":530071,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":0,"Longitude":0,"Distance":null},"State":"British Columbia","Zip":"V5G 4","ReferenceID":"VAN-c10cbad5-987f-4c1d-8455-0ade026290a2","PostedDate":"\/Date(1778698731000)\/","Description":"Insight Global is seeking a proactive, detail-oriented, and highly disciplined Budget \u0026 Purchasing Analyst to support the CIO division of an Automotive Insurance Corporation, reporting to the Manager ? Service Desk \u0026 Workplace Technology. This role blends financial analysis and project coordination, including managing and reconciling budget transactions, supporting accruals, and partnering with senior technology leadership on budgeting, forecasting, and financial reporting. The individual will ensure all goods and services are properly ordered, received, and aligned to budget timelines, while also handling internal inquiries and contributing to contract and financial planning initiatives. On the project side, this person will manage hardware, software, and contract purchase requests, track project spend, forecast future maintenance costs, and collaborate cross-functionally with vendors, Purchasing, IS Managers, and Project Managers to ensure timely procurement, implementation, and documentation of IT initiatives aligned to project schedules and business needs.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Budget \u0026 Purchasing Analyst","City":"Burnaby","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? 1?3 years of experience in budgeting, purchasing, procurement coordination, and accounting? Intermediate proficiency in Microsoft Office (Excel, Word, Outlook)? Strong analytical and problem-solving skills with high attention to detail? Excellent communication and stakeholder management skills? Ability to work independently and take initiative? Strong critical thinking skills with the ability to support and influence others? Customer-focused mindset with strong service orientation? Experience with asset or procurement tracking tools (e.g., ServiceNow) is preferredDiploma in Finance, IT, or a related field","Skills":"","Industry":"Purchasing","Country":"Canada","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":37.0000,"SalaryLow":29.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is seeking a proactive, detail-oriented, and highly disciplined Budget & Purchasing Analyst to support the CIO division of an Automotive Insurance Corporation, reporting to the Manager... ? Service Desk & Workplace Technology. This role blends financial analysis and project coordination, including managing and reconciling budget transactions, supporting accruals, and partnering with senior technology leadership on budgeting, forecasting, and financial reporting. The individual will ensure all goods and services are properly ordered, received, and aligned to budget timelines, while also handling internal inquiries and contributing to contract and financial planning initiatives. On the project side, this person will manage hardware, software, and contract purchase requests, track project spend, forecast future maintenance costs, and collaborate cross-functionally with vendors, Purchasing, IS Managers, and Project Managers to ensure timely procurement, implementation, and documentation of IT initiatives aligned to project schedules and business needs.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
May 28, 2026
Stamford, CT
|
Project Manager
|
Contract
|
$46 - $57 (hourly estimate)
{"JobID":535168,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-73.5422,"Longitude":41.0541,"Distance":null},"State":"Connecticut","Zip":"06902","ReferenceID":"HAR-b343ab49-1976-4509-bc4b-444752571a10","PostedDate":"\/Date(1779992063000)\/","Description":"Insight Global is seeking a Technical Project Manager to support project execution for a large fortune 500 client. This role will focus on managing dependencies, driving alignment across systems, and ensuring visibility into ongoing integration efforts, particularly within billing platforms and customer/agent-facing systems. The ideal candidate brings a strong blend of project management and technical understanding, with the ability to navigate how systems interact (billing, agent tools, CRM/workflow platforms like Pega) and coordinate work across both business and IT stakeholders. This is a high-visibility role requiring someone who can step in quickly, organize ambiguity, and provide structure across a fast-moving integration environment. This is a 6 month ongoing contract and pays $55-$58hr.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Technical Project Manager","City":"Stamford","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? 5+ years of experience in Project Management or Technical Project Coordination? Experience supporting IT, systems, or platform-related projectsExperience working with Pega or similar workflow/CRM platforms? Strong experience managing dependencies, timelines, and cross-functional coordination? Familiarity with project tracking tools such as Jira, Excel, or similar? Ability to understand and communicate how systems interact (architecture-level awareness)? Excellent communication skills with the ability to work across both business and technical stakeholdersProven ability to operate in fast-paced, evolving environments with shifting priorities","Skills":"? Experience in telecom / cable industry? Exposure to billing systems (CSG, ICOMS, or similar)? Experience supporting merger, integration, or large-scale transformation initiatives","Industry":"Project Manager","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":57.0000,"SalaryLow":45.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is seeking a Technical Project Manager to support project execution for a large fortune 500 client. This role will focus on managing dependencies, driving alignment across systems, and... ensuring visibility into ongoing integration efforts, particularly within billing platforms and customer/agent-facing systems. The ideal candidate brings a strong blend of project management and technical understanding, with the ability to navigate how systems interact (billing, agent tools, CRM/workflow platforms like Pega) and coordinate work across both business and IT stakeholders. This is a high-visibility role requiring someone who can step in quickly, organize ambiguity, and provide structure across a fast-moving integration environment. This is a 6 month ongoing contract and pays $55-$58hr.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 16, 2026
Pittsburgh, PA
|
Project Manager
|
Contract
|
$57 - $71 (hourly estimate)
{"JobID":519648,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-79.97,"Longitude":40.43,"Distance":null},"State":"Pennsylvania","Zip":"15219","ReferenceID":"PIT-73ca5c58-3362-443c-a6f1-0941aaace6fc","PostedDate":"\/Date(1776350499000)\/","Description":"We are seeking a Technical Project Manager to lead software implementations and enterprise rollouts across corporate and back-office functions. This role sits at the intersection of technology and business, supporting initiatives that span Oracle, finance, HR, payroll, legal entity setup, and operational systems.This is not a narrow IT PM role. You will manage projects that cut across functions, often requiring you to work on items that don?t fit neatly into a single domain?then interface and integrate those solutions with core enterprise platforms.We are looking for someone who moves with urgency, learns quickly, and is motivated to grow into larger, more complex programs.Key ResponsibilitiesLead end-to-end implementation and rollout of enterprise software solutions, from planning through go-live and stabilizationManage cross-functional initiatives involving Finance, HR, Payroll, Legal, Operations, and IT, often simultaneouslyCoordinate projects that require Oracle integration across legal entities, financial structures, and core business processesServe as the primary delivery owner?managing scope, timelines, risks, dependencies, and communicationTranslate business requirements into actionable project plans and execution milestonesPartner with business stakeholders and technical teams to align systems, data, and processesDrive project momentum with a bias for action, identifying blockers early and pushing resolutionSupport projects that may fall outside ?traditional IT,? including operational and business-led initiatives that still require technical coordinationEnsure implementations are delivered successfully into production with appropriate documentation, change management, and handoffImplementations and rollouts, not pure strategyBlurring the lines between IT and business ownershipOracle-centric enterprise environments (finance, legal entity, integrations)Delivery, execution, and follow-throughComfort operating in gray areas where ownership and requirements are evolvingWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Technical Project Manager","City":"Pittsburgh","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Typically 5?8 years of experience in project or program management, with a strong emphasis on software implementationsExperience supporting enterprise systems, particularly in environments utilizing OracleExposure to projects involving finance, HR, payroll, or legal entity structuresDemonstrated ability to operate effectively across both technical and non-technical teamsExperience managing multiple workstreams and stakeholders in parallel","Skills":"Experience with Oracle Financials, Oracle integrations, or ERP environmentsBackground supporting regulated or enterprise-scale organizationsPrior exposure to HRIS, payroll platforms, or legal entity projectsFamiliarity with Agile, hybrid, or waterfall delivery models","Industry":"Project Manager","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":71.0000,"SalaryLow":56.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
We are seeking a Technical Project Manager to lead software implementations and enterprise rollouts across corporate and back-office functions. This role sits at the intersection of technology and... business, supporting initiatives that span Oracle, finance, HR, payroll, legal entity setup, and operational systems.This is not a narrow IT PM role. You will manage projects that cut across functions, often requiring you to work on items that don?t fit neatly into a single domain?then interface and integrate those solutions with core enterprise platforms.We are looking for someone who moves with urgency, learns quickly, and is motivated to grow into larger, more complex programs.Key ResponsibilitiesLead end-to-end implementation and rollout of enterprise software solutions, from planning through go-live and stabilizationManage cross-functional initiatives involving Finance, HR, Payroll, Legal, Operations, and IT, often simultaneouslyCoordinate projects that require Oracle integration across legal entities, financial structures, and core business processesServe as the primary delivery owner?managing scope, timelines, risks, dependencies, and communicationTranslate business requirements into actionable project plans and execution milestonesPartner with business stakeholders and technical teams to align systems, data, and processesDrive project momentum with a bias for action, identifying blockers early and pushing resolutionSupport projects that may fall outside ?traditional IT,? including operational and business-led initiatives that still require technical coordinationEnsure implementations are delivered successfully into production with appropriate documentation, change management, and handoffImplementations and rollouts, not pure strategyBlurring the lines between IT and business ownershipOracle-centric enterprise environments (finance, legal entity, integrations)Delivery, execution, and follow-throughComfort operating in gray areas where ownership and requirements are evolvingWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Jul 18, 2024
Nogales, AZ
|
Project Manager
|
Perm
|
$125k - $135k (estimate)
{"JobID":369619,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-110.816181818182,"Longitude":31.4672727272727,"Distance":null},"State":"Arizona","Zip":"85621","ReferenceID":"PXS-21cf80cc-f8e6-423c-8b20-498c8c5e2a6d","PostedDate":"\/Date(1721319265000)\/","Description":"Site/Operations Managers manages all administration, service workload, capacity planning, labor effectiveness and productivity for STC Site Operations while ensuring customer expectations (cost, delivery, lead-time, quality, etc.) are met. They are responsible for ensuring safety and environmental compliance are met in support of company policy and programs. Scope of the job:- The role leads the operation team and is based within a Service Technology Center. It may involve regular travel to customer sites within a region and the occasional global travel when required for management reporting.- This role requires daily interaction with all levels of the organization, in both written and verbal formats.- The Operations Manager role requires extensive planning, priority setting, coordinating of work and competing priorities. The incumbent must be able to balance all these items at any given time. - This position manages an annual budget. Previous experience with managing operational/departmental budget/revenue targets is a must. - Depending on the size of the STC site, this role will have between 5 and 15 direct reports and may have overall management responsibility of a site ranging from 15 to 150+ employees.Main Responsibilities:- Oversees the Services business to achieve annual business goals for revenue \u0026 gross profit in coordination with the regional and Global STC services strategies and provide monthly reports. - Manages service process improvement, manpower loading, equipment and material needs, and accurate control of all inventories.- Manages and drives all customer issues to closure or initiates support when required.- Manages and develops the service team leaders daily to optimize resource utilization, quality and on-time delivery, time reporting, prioritize and coordinate daily workload, dealing with day-to-day employee issues, and interface with the service team leaders.- Oversees operational expense budgets within agreed upon targets. Evaluates assigned staff skills, develops and deploys employee development programs.- Manages human resources, including selection, recommends staffing levels and changes in accordance with company and departmental mission, coaching, discipline, manpower planning and motivation of staff. - Develops, generates and provides strategic analysis reports (with focus on reason for variance deviation between planned and actual) for Key Performance -Indicators such as: capacity planning, on-time delivery, turn-around-time (TAT), quality, labor hour cost, etc.- Interfaces with appropriate STC personnel (BLM, SHE, HR, Quality, Engineering) on priorities, strategies, and issues.- Ensures that safety standards (SHE) are met and the cleanliness (5S standards) of the shop.- Develops and maintain Quality \u0026 ISO procedures, work instructions within the ISO certification guidelines.- Develops and implement adequate and visible measures that are linked to continuous improvement.- Champion VTPS guidelines and principles.This position pays between 125k-135k depending on level of experience.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Site Manager","City":"Nogales","ExpirationDate":null,"PriorityOrder":0,"Requirements":"A university degree in an engineering discipline or business relatedExperience in technical product Manufacturing/Re-Manufacturing Operations/ManagementExperience from automotive, aviation, aerospace or other product manufacturingExperience with Lean Manufacturing environments.Proven experience of change management, and team development.Understanding of basic manufacturing financial concepts","Skills":"Proficient in Microsoft Office suite, orientation in modern IT structures and processes. SAP, MS Project highly desirable.","Industry":"Project Manager","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":135000.0000,"SalaryLow":125000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Site/Operations Managers manages all administration, service workload, capacity planning, labor effectiveness and productivity for STC Site Operations while ensuring customer expectations (cost,... delivery, lead-time, quality, etc.) are met. They are responsible for ensuring safety and environmental compliance are met in support of company policy and programs. Scope of the job:- The role leads the operation team and is based within a Service Technology Center. It may involve regular travel to customer sites within a region and the occasional global travel when required for management reporting.- This role requires daily interaction with all levels of the organization, in both written and verbal formats.- The Operations Manager role requires extensive planning, priority setting, coordinating of work and competing priorities. The incumbent must be able to balance all these items at any given time. - This position manages an annual budget. Previous experience with managing operational/departmental budget/revenue targets is a must. - Depending on the size of the STC site, this role will have between 5 and 15 direct reports and may have overall management responsibility of a site ranging from 15 to 150+ employees.Main Responsibilities:- Oversees the Services business to achieve annual business goals for revenue & gross profit in coordination with the regional and Global STC services strategies and provide monthly reports. - Manages service process improvement, manpower loading, equipment and material needs, and accurate control of all inventories.- Manages and drives all customer issues to closure or initiates support when required.- Manages and develops the service team leaders daily to optimize resource utilization, quality and on-time delivery, time reporting, prioritize and coordinate daily workload, dealing with day-to-day employee issues, and interface with the service team leaders.- Oversees operational expense budgets within agreed upon targets. Evaluates assigned staff skills, develops and deploys employee development programs.- Manages human resources, including selection, recommends staffing levels and changes in accordance with company and departmental mission, coaching, discipline, manpower planning and motivation of staff. - Develops, generates and provides strategic analysis reports (with focus on reason for variance deviation between planned and actual) for Key Performance -Indicators such as: capacity planning, on-time delivery, turn-around-time (TAT), quality, labor hour cost, etc.- Interfaces with appropriate STC personnel (BLM, SHE, HR, Quality, Engineering) on priorities, strategies, and issues.- Ensures that safety standards (SHE) are met and the cleanliness (5S standards) of the shop.- Develops and maintain Quality & ISO procedures, work instructions within the ISO certification guidelines.- Develops and implement adequate and visible measures that are linked to continuous improvement.- Champion VTPS guidelines and principles.This position pays between 125k-135k depending on level of experience.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Apr 14, 2026
Richmond, VA
|
PC Technician
|
Contract-to-perm
|
$26 - $33 (hourly estimate)
{"JobID":518931,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-77.46,"Longitude":37.55,"Distance":null},"State":"Virginia","Zip":"23219","ReferenceID":"RIC-168aa63f-10be-4037-968d-e2436de25cb3","PostedDate":"\/Date(1776204216000)\/","Description":"Day-to-Day:Support the Cyber Technology team responsible for solar plant infrastructurePerform patching, firmware updates, and system hardeningAudit solar sites to ensure ports are blocked and security standards are metMaintain and monitor servers, NAS devices, and backup systemsTroubleshoot network and system issues using tools like WiresharkCoordinate updates that load to centralized serversTravel onsite to 2 solar sites per week across VA regionsDocument findings, remediation steps, and compliance updatesWork closely with engineers and cyber leadership to maintain plant security?? Job Description:Insight Global is seeking a Cyber Technology Support Engineer to support a large energy client?s solar plant infrastructure. This individual will work hands-on in industrial environments to ensure systems are secure, compliant, and operating efficiently. The role involves patching, firmware updates, audits, server and backup support, and onsite troubleshooting across multiple solar facilities. This is a great opportunity for someone with a cyber or IT background who wants exposure to critical infrastructure and renewable energy operations while working closely with engineering and cyber teams in the field.Pay Range $20-$30/HRWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Cyber Field Tech","City":"Richmond","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Hands-on experience supporting cybersecurity or IT in an industrial / OT environmentExperience with patching systems and updating firmwareWorking knowledge of Windows (Microsoft) environmentsFamiliarity with servers, rack-mounted hardware, and data center conceptsExperience with network troubleshooting tools (Wireshark or similar)Understanding of backup/restore processes (VMs, NAS, or server backups)Ability to travel to multiple solar sites weeklyStrong documentation and audit skills (site reviews, port blocking, compliance)","Skills":"Prior experience supporting solar plants, utilities, or energy infrastructureExposure to industrial control systems (ICS/SCADA)Experience with NAS devices, power plant controllers, or inverter networksCybersecurity internship or early-career cyber role in an industrial environmentFamiliarity with Dell hardwareExperience working in regulated environments (utilities, energy, critical infrastructure)","Industry":"PC Technician","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":33.0000,"SalaryLow":26.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Day-to-Day:Support the Cyber Technology team responsible for solar plant infrastructurePerform patching, firmware updates, and system hardeningAudit solar sites to ensure ports are blocked and... security standards are metMaintain and monitor servers, NAS devices, and backup systemsTroubleshoot network and system issues using tools like WiresharkCoordinate updates that load to centralized serversTravel onsite to 2 solar sites per week across VA regionsDocument findings, remediation steps, and compliance updatesWork closely with engineers and cyber leadership to maintain plant security?? Job Description:Insight Global is seeking a Cyber Technology Support Engineer to support a large energy client?s solar plant infrastructure. This individual will work hands-on in industrial environments to ensure systems are secure, compliant, and operating efficiently. The role involves patching, firmware updates, audits, server and backup support, and onsite troubleshooting across multiple solar facilities. This is a great opportunity for someone with a cyber or IT background who wants exposure to critical infrastructure and renewable energy operations while working closely with engineering and cyber teams in the field.Pay Range $20-$30/HRWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 03, 2026
Burbank, CA
|
Project Manager
|
Perm
|
$130k - $150k (estimate)
{"JobID":502135,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-118.34,"Longitude":34.17,"Distance":null},"State":"California","Zip":"91505","ReferenceID":"LAX-12e60611-9aa0-431e-af73-ad27c391c9b8","PostedDate":"\/Date(1772579951000)\/","Description":"We are seeking a senior, multi-disciplinary Systems Analyst who can operate as a Business Systems Analyst, Product Owner/Manager, and Project Lead. This individual will serve as the connective tissue between executive stakeholders, business partners, IT, development/engineering teams, and QA, translating ambiguity into clarity and strategy into executable solutions.This role supports large-scale modernization initiatives across regulated, transactional systems while also handling day-to-day operational enhancements. The ideal candidate is technically savvy, creative, and forward-thinking, with a strong desire to continuously evolve as technology evolves?particularly in the areas of automation, system optimization, and modern delivery practices. Success requires executive presence, technical depth, disciplined documentation, and the ability to lead through influence across cross-functional and offshore teams.Key Responsibilities:- Act as the primary bridge between executive leadership, business partners, IT, engineering, and QA teams, ensuring end-to-end alignment from strategy through delivery- Lead requirements definition for complex, large-scale programs while supporting ongoing operational requests- Translate ambiguous business needs into clear, structured, and testable deliverables, including:~User stories with acceptance criteria (2)~Use cases~Process flows~Traceability matrices~Epics~Technical and functional documentation- Facilitate cross-functional workshops and stakeholder alignment sessions across business and technology teams- Partner closely with development, QA, and offshore delivery teams to drive execution and measurable outcomes- Serve as a thought partner on solution design, trade-offs, and approach justification, ensuring alignment with both business goals and technical realities- Evaluate how systems interact, including APIs, web services, and service-oriented architecture, to inform solutioningIdentify opportunities to leverage automation and emerging technologies to improve processes, efficiency, quality, and scalability- Establish and enforce documentation standards, traceability, and governance throughout the delivery lifecycleWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Principal Systems Analyst/Solutions Lead (BSA?Product?PM Hybrid)","City":"Burbank","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 8-12+ years of total experience as a BSA, Product Owner/Manager, or PM - Senior or lead level experience with executive-facing responsibilities and leading projects end to end, creating project plans- Experience supporting transactional systems - Proven ability to lead large, complex initiatives while managing day-to-day operational requests- Deep experience converting business and functional requirements into actionable, traceable artifacts- Experience supporting backend Agile Engineering teams- Ability to engage and influence executives, business users, IT leadership, engineers, and QA teams \u0026 translate both functional/technical requirements- Knowledge of APIs, web services, service-oriented architecture- Process improvement \u0026 solutioning experience- Experience creating user stories, epics, traceability matrices- Exposure to automation frameworks, workflow optimization, or emerging delivery technologies- Strong documentation discipline and traceability mindset- Bachelor?s degree","Skills":"- Master?s degree- Startup or high-growth environment experience- Consulting/Big Four experience","Industry":"Project Manager","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":150000.0000,"SalaryLow":130000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
We are seeking a senior, multi-disciplinary Systems Analyst who can operate as a Business Systems Analyst, Product Owner/Manager, and Project Lead. This individual will serve as the connective tissue... between executive stakeholders, business partners, IT, development/engineering teams, and QA, translating ambiguity into clarity and strategy into executable solutions.This role supports large-scale modernization initiatives across regulated, transactional systems while also handling day-to-day operational enhancements. The ideal candidate is technically savvy, creative, and forward-thinking, with a strong desire to continuously evolve as technology evolves?particularly in the areas of automation, system optimization, and modern delivery practices. Success requires executive presence, technical depth, disciplined documentation, and the ability to lead through influence across cross-functional and offshore teams.Key Responsibilities:- Act as the primary bridge between executive leadership, business partners, IT, engineering, and QA teams, ensuring end-to-end alignment from strategy through delivery- Lead requirements definition for complex, large-scale programs while supporting ongoing operational requests- Translate ambiguous business needs into clear, structured, and testable deliverables, including:~User stories with acceptance criteria (2)~Use cases~Process flows~Traceability matrices~Epics~Technical and functional documentation- Facilitate cross-functional workshops and stakeholder alignment sessions across business and technology teams- Partner closely with development, QA, and offshore delivery teams to drive execution and measurable outcomes- Serve as a thought partner on solution design, trade-offs, and approach justification, ensuring alignment with both business goals and technical realities- Evaluate how systems interact, including APIs, web services, and service-oriented architecture, to inform solutioningIdentify opportunities to leverage automation and emerging technologies to improve processes, efficiency, quality, and scalability- Establish and enforce documentation standards, traceability, and governance throughout the delivery lifecycleWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 03, 2026
Pittsburgh, PA
|
Programmer / Developer
|
Perm
|
$170k - $180k (estimate)
{"JobID":502051,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-79.97,"Longitude":40.43,"Distance":null},"State":"Pennsylvania","Zip":"15219","ReferenceID":"PIT-799db210-1f52-4af4-9ae8-b56357dd81b1","PostedDate":"\/Date(1772575707000)\/","Description":"We are seeking a Senior Enterprise Architect with 10?15 years of IT experience to lead strategic architecture initiatives focused on warehouse operations and logistics. This is a techno-functional role emphasizing enterprise-level strategy rather than hands-on technical work.________________________________________Key Responsibilities?Define and drive enterprise architecture strategy across multiple business-critical applications.?Collaborate with C-level executives, strategy teams, and solution architects to align technology roadmaps with organizational goals.?Oversee architecture for enterprise applications such as: oERP systems (MS Dynamics, D365)oWarehouse Management Systems (WMX)oCloud-based operational platforms?Ensure interoperability and scalability of applications without focusing on deep integrations.?Lead architecture reviews, progress tracking, and requirement analysis (approx. 70% strategy, 30% governance).?Provide guidance on cloud operations strategy and enterprise solutions.?Act as a liaison between business and technology teams, ensuring operational efficiency.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"PERM D365 Architect - Remote","City":"Pittsburgh","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?10?15 years in IT, with strong enterprise architecture exposure.?Non-Oracle background; experience with MS Dynamics (D365) highly preferred.?Warehouse operations knowledge is essential; logistics experience is a plus.?Proven track record of at least two end-to-end implementations in enterprise systems.?Strong understanding of business processes in warehousing and logistics.?Ability to work at enterprise strategy level, influencing senior stakeholders.","Skills":"?Techno-functional expertise across multiple applications.?Experience in cloud operations strategy.?Excellent communication and stakeholder management skills.","Industry":"Programmer / Developer","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":180000.0000,"SalaryLow":170000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
We are seeking a Senior Enterprise Architect with 10?15 years of IT experience to lead strategic architecture initiatives focused on warehouse operations and logistics. This is a techno-functional... role emphasizing enterprise-level strategy rather than hands-on technical work.________________________________________Key Responsibilities?Define and drive enterprise architecture strategy across multiple business-critical applications.?Collaborate with C-level executives, strategy teams, and solution architects to align technology roadmaps with organizational goals.?Oversee architecture for enterprise applications such as: oERP systems (MS Dynamics, D365)oWarehouse Management Systems (WMX)oCloud-based operational platforms?Ensure interoperability and scalability of applications without focusing on deep integrations.?Lead architecture reviews, progress tracking, and requirement analysis (approx. 70% strategy, 30% governance).?Provide guidance on cloud operations strategy and enterprise solutions.?Act as a liaison between business and technology teams, ensuring operational efficiency.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 11, 2026
Bernards, NJ
|
Desktop Support
|
Contract
|
$18 - $22 (hourly estimate)
{"JobID":505273,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-74.568,"Longitude":40.6859,"Distance":null},"State":"New Jersey","Zip":"07920","ReferenceID":"NNJ-deef0272-2868-4f61-b260-6b979d8e7a64","PostedDate":"\/Date(1773240762000)\/","Description":"Perform analysis, diagnosis, and resolution of complex hardware and software problems for end users within DSI defined service level agreements for DSI\u0027s headquarters-based users. Coordinates problem and project resolution with Infrastructure and Operations to minimize disruption and down-time. Act as level 2 support escalation from walk up and call center according to SLA\u0027s per ticket priority. Act as junior system administrator to perform routine tasks to maintain operations such as, but not limited to, account lifecycle management (creation, modification). Provides instruction and training to end users in troubleshooting, maintenance, and use of applications \u0026 hardware. Develop written knowledge items used for troubleshooting and training purposes. Perform moves, adds, and changes (MAC) requests for new and existing staff. Accountable for new hire hardware/software setup and initial training on support procedures and standard applications. Maintain telephony systems. Perform MAC\u0027s in voicemail system and configure phones. Provide onsite support for launch meetings, national/regional meetings, and audit activities to ensure all IT related needs are met.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"End User Support","City":"Bernards","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Must Haves:?Maximum 1-2 years IT Support or related experience?Strong knowledge of Microsoft Windows 10 and Office 365 Laptop hardware and phone support ?General networking knowledge?Excellent technical knowledge of PC and Mac hardware platforms ?Ability to develop technical documentation ?Ability to effectively troubleshoot various software issues effectively.?Excellent communication and interpersonal skills","Skills":"","Industry":"Desktop Support","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":22.0000,"SalaryLow":17.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Perform analysis, diagnosis, and resolution of complex hardware and software problems for end users within DSI defined service level agreements for DSI's headquarters-based users. Coordinates... problem and project resolution with Infrastructure and Operations to minimize disruption and down-time. Act as level 2 support escalation from walk up and call center according to SLA's per ticket priority. Act as junior system administrator to perform routine tasks to maintain operations such as, but not limited to, account lifecycle management (creation, modification). Provides instruction and training to end users in troubleshooting, maintenance, and use of applications & hardware. Develop written knowledge items used for troubleshooting and training purposes. Perform moves, adds, and changes (MAC) requests for new and existing staff. Accountable for new hire hardware/software setup and initial training on support procedures and standard applications. Maintain telephony systems. Perform MAC's in voicemail system and configure phones. Provide onsite support for launch meetings, national/regional meetings, and audit activities to ensure all IT related needs are met.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Feb 03, 2026
Cape Canaveral, FL
|
Help Desk
|
Contract-to-perm
|
$34 - $42 (hourly estimate)
{"JobID":490135,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-80.6,"Longitude":28.4,"Distance":null},"State":"Florida","Zip":"32920","ReferenceID":"ATL-271844fe-917e-43dc-a34c-3f9ad2eb6407","PostedDate":"\/Date(1770143142000)\/","Description":"The IT Help Desk technician II is a hands-on role that requires an excellent communicator who can use their own initiative to work as a team or independently. The candidate will be responsible for supporting 300+ users both on-site and remotely in a fast-paced environment within a team of skilled IT professionals. The ideal candidate will be highly motivated and have a basic understanding of networking and servers as well as a thorough understanding of desktop and application support. This is a dynamic support role with growth potential where pro-activity, documentation skills, compliance, and a solution-driven mindset are required. This position is frequently the ?face of IT? within the organization and needs to convey an attitude of caring and competence in all interactions.This role offers an individual with the basic skills the opportunity to expand their knowledge into all aspects of core IT administration, networking, and innovation. ?Acts as a front-line interface to users, accepting requests for technical assistance and resolving routine computing problems.?Responds to user requests for service in a prompt, friendly, and customer service-oriented manner. ?Provide Helpdesk coverage and log, prioritize, categorize, and document all phone and email requests received by the Helpdesk system.?Troubleshoot, diagnose, and resolve technical support issues for users, communicate status and follow through to completion.?Monitor, report, and respond accordingly to all systems alerts from the Monitoring System ?Follow procedures to assign and escalate complex calls to the appropriate internal or third-party technical support person.?Provide hardware, software, telecom, printing, audio-visual, and network support to users and external clients as necessary.?Setup, deploy, and troubleshoot user endpoint devices, printers, and other PC hardware and peripherals. Knowledge of imaging technologies such as Microsoft Intune, Deployment Toolkit, and RMM tools is a plus.?Provide Basic (Level 1) support, troubleshooting, and problem-solving on a local area network (LAN) and on a wide area network (WAN) using standard network troubleshooting techniques and tools.?Provide basic telecommunications support for phone and voicemail utilizing MS Teams?Install, configure, maintain, troubleshoot, and resolve problems related to a wide variety of applications and other software.?Maintain an accurate inventory of all IT Equipment within the Helpdesk?s Asset Management System.?Acts in a consultative role to end-users by providing recommendations regarding hardware, software, processes, etc., to enhance productivity and efficiency.?Assists in training of basic systems for new and current users when necessary.?Create new user access/login accounts as well as remove user files/access from network upon user separation.?Provide project support to Senior IT Operations technical staff as appropriate.?Manage individual projects as assigned, including planning, timelines, status updates, milestones, and completion of objectives.?Write essential documentation on procedures, troubleshooting steps and solutions including user guidelines for KB publication.?Provide rotating, on-call services for after-hours and weekend coverage.?Provide rotating, on-site weekend coverage.?Stay current on all affiliate technologies required for end-user support issues.?Perform other duties and responsibilities as assigned. This may include performance of duties not directly indicated in the job description.?Must maintain confidentiality.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Test Help Desk Technician II","City":"Cape Canaveral","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?BA/BS degree in information technology or computer science or related field or 5 Years of job-related experience in directly supporting end users, customer support, computer operations, system administration or another related area.?Experience working in an Active Directory and Microsoft Cloud environments, working with Windows/AD, O365, Entra ID, OneDrive, Microsoft Teams, MS Defender suite and Intune.?Experience with Apple products such as iPad, MacBook, and Apple Operating Systems.?Experience with iOS and Android-based products.?Experience working in a networking environment.?CompTIA Security + or higher, or ability to achieve certification within 90 days.Licenses / Certification Required:?Possess a valid Florida Driver?s License.?Able to secure a Transportation Worker Identification Credential (TWIC).Physical Requirement?Tasks involve the ability to exert light physical effort in sedentary to light work.?May involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (20-50 pounds). Environmental Requirements?Degree of flexibility and are likely to require evening/weekend work and participation in an on-call rotation?Office Environment ? with the ability to travel to and from other offices/buildings.","Skills":"?Microsoft Certified Desktop Support Technician (MCDST), preferred.?Microsoft Certified System Administrator (MCSA), preferred.","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":42.0000,"SalaryLow":33.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
The IT Help Desk technician II is a hands-on role that requires an excellent communicator who can use their own initiative to work as a team or independently. The candidate will be responsible for... supporting 300+ users both on-site and remotely in a fast-paced environment within a team of skilled IT professionals. The ideal candidate will be highly motivated and have a basic understanding of networking and servers as well as a thorough understanding of desktop and application support. This is a dynamic support role with growth potential where pro-activity, documentation skills, compliance, and a solution-driven mindset are required. This position is frequently the ?face of IT? within the organization and needs to convey an attitude of caring and competence in all interactions.This role offers an individual with the basic skills the opportunity to expand their knowledge into all aspects of core IT administration, networking, and innovation. ?Acts as a front-line interface to users, accepting requests for technical assistance and resolving routine computing problems.?Responds to user requests for service in a prompt, friendly, and customer service-oriented manner. ?Provide Helpdesk coverage and log, prioritize, categorize, and document all phone and email requests received by the Helpdesk system.?Troubleshoot, diagnose, and resolve technical support issues for users, communicate status and follow through to completion.?Monitor, report, and respond accordingly to all systems alerts from the Monitoring System ?Follow procedures to assign and escalate complex calls to the appropriate internal or third-party technical support person.?Provide hardware, software, telecom, printing, audio-visual, and network support to users and external clients as necessary.?Setup, deploy, and troubleshoot user endpoint devices, printers, and other PC hardware and peripherals. Knowledge of imaging technologies such as Microsoft Intune, Deployment Toolkit, and RMM tools is a plus.?Provide Basic (Level 1) support, troubleshooting, and problem-solving on a local area network (LAN) and on a wide area network (WAN) using standard network troubleshooting techniques and tools.?Provide basic telecommunications support for phone and voicemail utilizing MS Teams?Install, configure, maintain, troubleshoot, and resolve problems related to a wide variety of applications and other software.?Maintain an accurate inventory of all IT Equipment within the Helpdesk?s Asset Management System.?Acts in a consultative role to end-users by providing recommendations regarding hardware, software, processes, etc., to enhance productivity and efficiency.?Assists in training of basic systems for new and current users when necessary.?Create new user access/login accounts as well as remove user files/access from network upon user separation.?Provide project support to Senior IT Operations technical staff as appropriate.?Manage individual projects as assigned, including planning, timelines, status updates, milestones, and completion of objectives.?Write essential documentation on procedures, troubleshooting steps and solutions including user guidelines for KB publication.?Provide rotating, on-call services for after-hours and weekend coverage.?Provide rotating, on-site weekend coverage.?Stay current on all affiliate technologies required for end-user support issues.?Perform other duties and responsibilities as assigned. This may include performance of duties not directly indicated in the job description.?Must maintain confidentiality.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.