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Evergreen, Insight Global's Managed Service Division, is partnering with one of the largest utilities as they expand their data and analytics product team to support several analytics products in... More their queue. As the Product Manager, your goal is to support the product strategy and product development of an analytics product to support asset health, asset failure, work management optimization, etc. This product could be ESRI/GIS or Foundry based, or LiDAR related analytics. You will support several cross functional groups including IGP team, product developers, and IT enablement teams.Responsibilities will include but will not be limited to:User Requirements and Product Definition?Gather, document and summarize stakeholder needs and requirements?Schedule stakeholder working sessions including executive and working steering committees?Gather in flight documentation on articulation of business problems and business value?Engage product stakeholders to define business problem and product goals?Translate data product goals into a set of requirements and features?Socialize prioritization with stakeholdersData Discovery and Documentation?Gather current data inventory and process mapping documentation?Establish baseline processes and data flows to collect, consolidate, curate, and transform data ?Document current understanding of data sources, technology systems of record, and potential data collection issues Technology Enablement?Align on enabling technologies needed to develop and implement the product (e.g. Foundry, GIS, Power BI)Data Management?Conduct working sessions with Business and IT SMEs for data schema mapping, noting areas of alignment and/or misalignment?Document data requirements and source systems as needed?Document PG&E-identified potential data quality issues and potential resolution paths?Document impact to solution architecture as needed?Document updated data flowsProcess Management?Update process documentation and track open issues?Summarize potential to-be processes that impact data flow?Summarize potential roadblocks (e.g., DQ concerns, manual process issues) as well as enablers (e.g., attribute update, process update) with data flow process?Develop operationalization / path to production plans?Outline management of change needs for intended productTeam & Stakeholder Engagement?Conduct follow-on sessions as needed to close action items and/or work through additional topics?Facilitate scrum sessions to help address issues and/or escalations?Support development and IT teams as needed to ensure successful delivery of product on timeProduct Roadmap?Summarize additional feature development for next planning cycle?Summarize feature prioritization (if updated) based on Business and IT SME, as well as executive leadership input?Document implications for data flow / collection process as well as solution architecture / roadmapPlanning & Governance?Continuously evolve product features in accordance with Business and IT needs?Develop and continuously evolve roles/responsibilities with Business and IT leadsProgram/Product Support?Develop project workplan in coordination with Project Sponsor and identified product stakeholders?Support daily standups, scrums, or operating reviews as appropriate?Collaborate with workstream leads to compile weekly & monthly operating reviews?Support cross-functional collaboration as needed to mitigate project risks, manage cross-team dependencies, etc.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking an experienced Network Engineer who will be responsible for supporting, designing, and maintaining enterprise and operational network infrastructure across all U.S. and Americas sites.... More Responsibilities include day-to-day operational support, troubleshooting, network design, upgrades, and lifecycle management across approximately 16 U.S. sites, with additional Americas locations being added. The role supports both enterprise IT networks and developing OT (Operational Technology) factory networks, ensuring proper segmentation, security, and performance.This position can pay from $90,000-$115,000 based on experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a proactive, detail-oriented, and highly disciplined Budget & Purchasing Analyst to support the CIO division of an Automotive Insurance Corporation, reporting to the Manager... More ? Service Desk & Workplace Technology. This role blends financial analysis and project coordination, including managing and reconciling budget transactions, supporting accruals, and partnering with senior technology leadership on budgeting, forecasting, and financial reporting. The individual will ensure all goods and services are properly ordered, received, and aligned to budget timelines, while also handling internal inquiries and contributing to contract and financial planning initiatives. On the project side, this person will manage hardware, software, and contract purchase requests, track project spend, forecast future maintenance costs, and collaborate cross-functionally with vendors, Purchasing, IS Managers, and Project Managers to ensure timely procurement, implementation, and documentation of IT initiatives aligned to project schedules and business needs.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a Senior Enterprise Architect with 10?15 years of IT experience to lead strategic architecture initiatives focused on warehouse operations and logistics. This is a techno-functional... More role emphasizing enterprise-level strategy rather than hands-on technical work.________________________________________Key Responsibilities?Define and drive enterprise architecture strategy across multiple business-critical applications.?Collaborate with C-level executives, strategy teams, and solution architects to align technology roadmaps with organizational goals.?Oversee architecture for enterprise applications such as: oERP systems (MS Dynamics, D365)oWarehouse Management Systems (WMX)oCloud-based operational platforms?Ensure interoperability and scalability of applications without focusing on deep integrations.?Lead architecture reviews, progress tracking, and requirement analysis (approx. 70% strategy, 30% governance).?Provide guidance on cloud operations strategy and enterprise solutions.?Act as a liaison between business and technology teams, ensuring operational efficiency.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Perform analysis, diagnosis, and resolution of complex hardware and software problems for end users within DSI defined service level agreements for DSI's headquarters-based users. Coordinates... More problem and project resolution with Infrastructure and Operations to minimize disruption and down-time. Act as level 2 support escalation from walk up and call center according to SLA's per ticket priority. Act as junior system administrator to perform routine tasks to maintain operations such as, but not limited to, account lifecycle management (creation, modification). Provides instruction and training to end users in troubleshooting, maintenance, and use of applications & hardware. Develop written knowledge items used for troubleshooting and training purposes. Perform moves, adds, and changes (MAC) requests for new and existing staff. Accountable for new hire hardware/software setup and initial training on support procedures and standard applications. Maintain telephony systems. Perform MAC's in voicemail system and configure phones. Provide onsite support for launch meetings, national/regional meetings, and audit activities to ensure all IT related needs are met.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Are you an experienced Technical Recruiter with a passion for finding top talent? Look no further! A leading tech organization is hyper scaling, seeking Recruiters who will play a crucial role in... More identifying and attracting talent to support their rapidly growing data center footprint. In this role, you will actively source large, diverse pools of candidates that will result in key hires to fuel critical data center expansion. You will get to work with a collaborative, inclusive, hardworking team of recruiting professionals in a fast-paced, high-volume environment to ensure delivery of efficient, effective, and quality talent to internal customers. The ideal candidate will be self-sufficient and well-versed in creative candidate generation methodology. It is critical that this individual can manage, prioritize, and close high-volume searches against tight timelines. A successful candidate will also possess strong verbal and written communication skills, demonstrate high integrity, and understand the value of providing amazing customer service.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Content/Copy Editor for an Art Museum client in NYC. The team is primarily on site 4 days per week in Manhattan but there is some flexibility. We're looking for someone to... More be the right hand of the hiring manager who is responsible for maintaining the copy of all of the company's digital platforms and websites. This could be a wide range of content and low impact documents, but at a high volume. We're looking for someone who is comfortable working with content management systems such as WordPress and Sanity, project management tools like ASANA, and a strong eye for grammar. They follow the Chicago Manual of Style so this person should be well versed in that format. Lastly, this person should feel comfortable working in the cultural arts space and working with cultural materials-- topics expand beyond art and cover Music, Fashion, and keep a finger on the pulse of culture at the Museum. It would be a plus for this person to be bilingual in Spanish, but not necessary for success in the role. This will be a W2 contract to hire role.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Director of Business Development to drive growth across the Department of Justice (DOJ) and its component agencies.The Director of Business Development role, reporting to... More the Director of Strategic Growth, blends pipeline development, customer engagement, and capture leadership, and will beaccountable for originating, shaping, and winning opportunities aligned to core capabilities in cybersecurity, digital transformation, mission IT support services,administrative and professional support services, and program management.Primary Responsibilities:? Own and execute the DOJ growth strategy, including market segmentation, account planning, and opportunity qualification across DOJ agencies.? Identify, shape, and lead capture efforts (win strategy development, solution shaping, pricing inputs, and bid/no-bid recommendations) for targeted DOJ opportunities (as prime and subcontractor), including BPAs, IDIQ task orders,standalone procurements, and DOJ-centric contract vehicles.? Develop and maintain trusted relationships with DOJ decision-makers, contracting officers, program offices, and integrators.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Structured Cabling Technician for one of our largest Healthcare clients. He/She will be responsible for day-to-day cabling requests (Patches, Moves, Adds and Changes)... More to meet service goals and expectations of the user enterprise community. They will be taking service requests, incidents and tasks logged and distributed within the ITSM tool (Heat/Ivanti) daily. They will be assessing the requirements, acquire pricing from certified vendor pool, coordinate chargeback according to policy, and scheduling/executing the cabling request. This is for work within the hospital as well as the off-site locations. He/She will also be required to assist in the monitoring and management of our BDF/IDF closets. This includes monitoring the health of these facilities for overall cleanliness, cable management, power and cooling conditions and participating in the maintenance of best practices and standards. It is crucial for this individual to be constantly evaluating & identifying risks to service and escalating to the proper party responsible for remediation.Additional day to day responsibilities can include:Triage daily tickets and scheduling of related worksAssemble Work Order packages for cabling vendorsManage to completion and close out of work orders issued to VendorsProvide troubleshooting assistance and emergency coverage. With assistance and collaboration from Data Center Operations team:Provide support and resolution to technical issues relate to devices managed in Technology RoomsAssist with vendor access and supervisionManage and maintain secure entries into Technology RoomsManage inventory of assets in IDF/BDF?s data centerManage and update rack elevationsManage support of devices through use of tools and automate when possibleWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The IT Help Desk technician II is a hands-on role that requires an excellent communicator who can use their own initiative to work as a team or independently. The candidate will be responsible for... More supporting 300+ users both on-site and remotely in a fast-paced environment within a team of skilled IT professionals. The ideal candidate will be highly motivated and have a basic understanding of networking and servers as well as a thorough understanding of desktop and application support. This is a dynamic support role with growth potential where pro-activity, documentation skills, compliance, and a solution-driven mindset are required. This position is frequently the ?face of IT? within the organization and needs to convey an attitude of caring and competence in all interactions.This role offers an individual with the basic skills the opportunity to expand their knowledge into all aspects of core IT administration, networking, and innovation. ?Acts as a front-line interface to users, accepting requests for technical assistance and resolving routine computing problems.?Responds to user requests for service in a prompt, friendly, and customer service-oriented manner. ?Provide Helpdesk coverage and log, prioritize, categorize, and document all phone and email requests received by the Helpdesk system.?Troubleshoot, diagnose, and resolve technical support issues for users, communicate status and follow through to completion.?Monitor, report, and respond accordingly to all systems alerts from the Monitoring System ?Follow procedures to assign and escalate complex calls to the appropriate internal or third-party technical support person.?Provide hardware, software, telecom, printing, audio-visual, and network support to users and external clients as necessary.?Setup, deploy, and troubleshoot user endpoint devices, printers, and other PC hardware and peripherals. Knowledge of imaging technologies such as Microsoft Intune, Deployment Toolkit, and RMM tools is a plus.?Provide Basic (Level 1) support, troubleshooting, and problem-solving on a local area network (LAN) and on a wide area network (WAN) using standard network troubleshooting techniques and tools.?Provide basic telecommunications support for phone and voicemail utilizing MS Teams?Install, configure, maintain, troubleshoot, and resolve problems related to a wide variety of applications and other software.?Maintain an accurate inventory of all IT Equipment within the Helpdesk?s Asset Management System.?Acts in a consultative role to end-users by providing recommendations regarding hardware, software, processes, etc., to enhance productivity and efficiency.?Assists in training of basic systems for new and current users when necessary.?Create new user access/login accounts as well as remove user files/access from network upon user separation.?Provide project support to Senior IT Operations technical staff as appropriate.?Manage individual projects as assigned, including planning, timelines, status updates, milestones, and completion of objectives.?Write essential documentation on procedures, troubleshooting steps and solutions including user guidelines for KB publication.?Provide rotating, on-call services for after-hours and weekend coverage.?Provide rotating, on-site weekend coverage.?Stay current on all affiliate technologies required for end-user support issues.?Perform other duties and responsibilities as assigned. This may include performance of duties not directly indicated in the job description.?Must maintain confidentiality.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less