Job Search Results for desktop support

Ensure the timely and effective deployment of Windows updates to corporate workstations. Work with users to ensure hardware and applications on desktops meet their business needs. Work within a... More small dynamic team and adjust to changing requirements or responsibilities easily and effectively. Respond to help desk requests and other technical problems to ensure that the day-to-day workflow of the Funding Corporation is uninterrupted. The position involves dealing with computer and data security on a daily basis. The organization recognizes its vulnerability to the danger of data corruption or illegal access to our systems. For this reason, this individual must be of high caliber, honest and conscientious.?Test and install Windows desktop updates.?Install, configure, maintain, and administer desktops, laptops, printers, and mobile phones.?Perform routine tasks within the IS Operations group such as backups, documentation, disaster recovery testing, production releases, system maintenance and integrated troubleshooting throughout the environment.?Work effectively with the business users and the Information Services team members.?Set and meet project schedules?Ensure desktop efficiency, integrity and security.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

-Provide Tier 1 and Tier 2 end-user support for hardware, software, network access, and asset management via phone, tickets, and onsite support.-Install, troubleshoot, repair, and maintain... More workstations, laptops, mobile devices, peripherals, and related software within SLA requirements.-Diagnose and resolve hardware and software issues using domain knowledge and historical data to restore services efficiently.-Perform preventative maintenance, system upgrades, and equipment replacements.-Document incidents, solutions, and system changes; manage user accounts, permissions, and security groups.-Implement fixes and patches (e.g., registry edits, patches, AD security policies, application testing).-Escalate issues to Tier 3, vendors, or application teams as needed; identify and report recurring issues.-Work onsite Monday?Friday during business hours with occasional weekend support as required.-Collaborate daily with supervisors, teammates, and customers to manage workflow professionally and efficientlyWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a PC Technician to performs Tier2 troubleshooting and problem and incident resolution support for the Service Desk. Responsibility includes incident and request... More processing that is assigned via Jira Service Management. Requests include provisioning of accessory hardware, software deployments, deskside support break/fix and conference room equipment support. Responsible for installation, configuration and ongoing support of desktop computers, peripherals, and video conferencing equipment. They will be responsible for tracking corporate end user technology assets throughout lifecycle and maintain CMDB records accordingly Actively participates as a resource on IT projects and may be called on to contribute to efforts, such as computer deployments, OS upgrades and migrations, infrastructure upgrades, application upgrades, technology lifecycle refreshes and continuous improvement efforts.they will performs computer imaging, configuration, profile migration and software deployment using deployment tools such as Microsoft Intune and contribute/maintain currency for documentation of standard operating procedures and knowledge base. Adheres to established SLA's and is responsive to performance metrics. The client is currently moving to a new location. These roles are designed for support of the infrastructure prior to the move Pay: 28-30/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Lead Active Directory Engineer, for a full-time opportunity with a Specialty Insurance Provider in the Conshohocken, PA area. This person will have 2 direct reports, and... More will be responsible for developing and maintaining the organizations ITSM tooling and employee service center using Solarwinds or Fresh. Additionally, they will develop and report on all Service Desk metrics - incident, problem, change, request - time to resolve/respond, etc. This is a heavy Microsoft environment, and the client needs an SME who can support and maintain Entra AD, MAM and MDM process, Outlook, Exchange, Azure Virtual Desktop, and the ongoing migration to Microsoft Teams. This client is also currently building out the "zero touch" laptop provisioning model using tools such as Intune and Autopilot. Lastly, this Engineer should have experience with security tools such as CrowdStrike, Material, Zscaler Private Access, and any other Microsoft based tools.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A company in Broomfield, CO is looking for a Help Desk Support Specialist I to join their team. This Help Desk Specialist is responsible for handling tickets, providing remote support, and helping... More end users to resolve issues related to account administration and hardware, software, system and network status. They will also be responsible for working closely with internal teams and documentation. The ideal candidate will be customer-oriented, able to work flexible hours based on a shift schedule and have an Interim Secret / Secret security clearance or ability to obtain a clearance. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is hiring a Helpdesk professional for a aerospace cusomer in St. Pete, FL. Based at the company?s headquarters, this individual will serve as a trusted IT resource, providing hands-on... More support while maintaining a high level of professionalism when interacting with executives and employees at all levels. This role requires someone who is sharp, personable, and able to operate independently in an executive-facing environment.Location: On-site (980 schedule)Key ResponsibilitiesProvide day-to-day technical support for end users, including hardware, software, and account-related issuesTroubleshoot and resolve computer, laptop, printer, and peripheral device problemsAssist users with software installations, application downloads, upgrades, and configurationsSupport Microsoft technologies including Windows OS, Microsoft 365, Outlook, Teams, and related applicationsPerform password resets, user account administration, and access managementDiagnose and escalate issues involving servers, networking, and infrastructure as appropriateSupport emerging technology initiatives, including AI tools and productivity platformsDocument incidents, resolutions, and technical proceduresDeliver exceptional customer service while supporting both standard users and executive-level stakeholdersPartner with internal IT teams and nearshore resources to ensure timely issue resolutionWhat Success Looks LikeEmployees view you as their go-to technical resourceYou efficiently manage multiple support requests while maintaining excellent customer serviceTechnical issues are resolved quickly and professionally, minimizing business disruptionExecutives and end users alike trust both your technical expertise and professionalismWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Our client is seeking a skilled PC Refresh Technician to support a large-scale hardware refresh initiative within their healthcare system. The technician will be responsible for refreshing... More approximately 20 HP desktop and laptop devices per week over a multi-month period. This role requires hands-on, in-person support and a strong commitment to delivering exceptional service in a fast-paced environment.Key Responsibilities: Execute PC refresh activities, including imaging, configuration, and deployment of HP desktops and laptops.Migrate user data and ensure proper functionality of refreshed devices.Provide white-glove end-user support during the refresh process to minimize disruption.Coordinate with hospital staff to schedule refreshes and maintain workflow continuity.Maintain accurate documentation of completed refreshes and update asset management systems.Troubleshoot hardware and software issues as needed.Adhere to organizational security and compliance standards throughout the refresh process.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

? Prepare and configure PCs for Windows 11 installation, including imaging and software deployment.? Perform hardware upgrades as needed (memory, storage, peripherals).? Migrate user data and ensure... More application compatibility during the refresh process.? Troubleshoot and resolve technical issues related to Windows 11 installation and performance.? Collaborate with IT teams to maintain deployment schedules and minimize downtime.? Document processes, configurations, and resolutions for future reference.Provide end-user support and training on Windows 11 features and changes.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This marine transportation company is seeking an Intermediate Technical Analyst to join our IT support team on a 6-month contract. This role will provide Tier 2 help desk support and serve as a key... More point of contact for internal stakeholders, including executive-level users. The ideal candidate combines strong technical fundamentals with exceptional communication, follow-through, and a service mindset.Provide Tier 2 help desk and desktop support to internal users, including executive stakeholdersTroubleshoot and resolve issues related to Microsoft technologies (Teams, Microsoft Admin tools, Windows Server environments)Support guest site users and provide white-glove, high-touch service when requiredEscalate complex issues appropriately and follow through to resolutionCommunicate clearly and professionally with technical and non-technical usersDocument issues, solutions, and follow-up actions accuratelyWork collaboratively with internal IT teams to support business operations and decision-makingWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Prepares, stages, sets up, and performs startups and shutdowns (e.g., racks, hard drives, switches) according to specific instructions, checklists, guides, standard protocols, and emails.? Performs... More diagnostics and troubleshooting following standard procedures, quickly identifies the cause(s) of issues, and replaces faulty components? Decommissions hardware for simple changes and refreshes (e.g., memory upgrades, OS rebuilds) following standard procedures with minimal guidance? Follows procedures to communicate, report, and escalate incidents to appropriate LeadsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less