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This on-site role plays a critical part in supporting key operational applications?including SmartBarrel, QuoteToMe, and Field Materials?ensuring optimal system performance, high-quality user... More support, and continuous improvement across the clients digital ecosystem. The ideal candidate brings strong technical troubleshooting skills, a customer-service mindset, and the ability to partner effectively with both field and office teams to drive system adoption, accuracy, and efficiency.**Platform Ownership & Administration**Serve as the designated platform owner for SmartBarrel, QuoteToMe, and Field Materials, leading their ongoing management and optimization.- Oversee system configuration, user setup, access controls, and workflow management.- Manage vendor relationships, support cases, and enhancement requests.- Ensure uptime, data integrity, and reliable performance.- Monitor system releases and communicate impacts.**Application Support & Issue Resolution**- Provide daily support including troubleshooting and root-cause analysis.- Coordinate with vendors and IT for advanced issues.- Identify recurring problems and implement sustainable solutions.**SMARTBARREL**SmartBarrel supports jobsite labor tracking, identity verification, and compliance by capturing accurate timekeeping and workforce data.**Responsibilities:**- Manage worker profiles, permissions, and jobsite configuration.- Troubleshoot timekeeping sync and identity verification issues.- Support integrations with Vista or other backend systems.- Train field supervisors on proper workflows and best practices.**QUOTETOME**QuoteToMe digitizes procurement operations, RFQs, and purchasing workflows, improving accuracy and visibility across purchasing activities.**Responsibilities:**- Configure approval workflows, users, and vendor access.- Troubleshoot RFQ/PO workflow issues and vendor-related challenges.- Assist procurement with reporting and analytics.- Validate integrations with financial systems like Vista.**FIELD MATERIALS**Field Materials coordinates materials ordering, delivery confirmation, and job cost tracking across active projects.**Responsibilities:**- Maintain supplier catalogs, cost codes, and workflow rules.- Resolve mobile/web application issues impacting material requests.- Verify accuracy of deliveries, receipts, and cost coding.- Train field teams on proper request and documentation workflows.**VISTA (VIEWPOINT VISTA)**Vista is DSI?s ERP platform supporting financials, payroll, job costing, procurement, HR, and accounting workflows.**Role interaction:**- Verify data passed from SmartBarrel, QuoteToMe, and Field Materials.- Troubleshoot integration inconsistencies or posting errors.- Assist with upgrades, workflow changes, and system testing.- Coordinate with accounting and HR teams on process improvements**DYNAMICS 365 SALES**Dynamics 365 Sales supports DSI?s CRM, sales pipeline tracking, and opportunity management workflows.**Role interaction:**- Troubleshoot dashboards, workflow automation, permissions, and record access.- Support Power Automate flows tied to CRM processes.- Assist sales users with reporting, views, dashboards, and process updates.**INTERNAL CUSTOM APPLICATIONS**This includes DSI?s background check system, truck log, separation workflows, PTO calendars, and similar internal workflow applications.**Role interaction:**- Support workflow logic, user permissions, and troubleshooting.- Enhance tools using Power Apps and Power Automate.- Maintain documentation and training materials.- Coordinate updates with HR, Operations, and leadership stakeholders.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We?re looking for a deeply experienced frontend engineer with full-stack fluency who brings strong judgment and a thoughtful critical perspective with leadership experience. This role is not about... More producing baseline code quickly. Modern AI tools can do that. It?s about collaboration, setting direction, making sound decisions, and driving technical quality. You will leverage AI agents as force multipliers while maintaining a high bar for correctness, maintainability, testability, and operational excellence.Success here depends on engineering judgment?choosing the right solution, not just producing code.We?re open to leveling for exceptional candidates.Hybrid: NYC office 3 days/week (commutable distance required)Key ResponsibilitiesTake Ownership: You?ll be accountable for upholding a high bar for quality through design reviews, code reviews, test strategy, and production readiness.Collaborate cross-functionally: Partner with product, design, and fellow engineers to shape solutions, clarify tradeoffs, and deliver reliably.Architect for change: Design and build full-stack, frontend-leaning systems that are intentionally small, composable, and resilient to evolving product requirements.Improve Performance & Quality: Enforce architectural and operational quality, catching subtle issues that are easy to miss in fast-moving, AI-assisted development.Champion Functional Patterns: Champion functional programming principles and immutability to reduce side effects and make systems simpler to reason through and debug.Lead AI-assisted development: You?ll use AI assistants/agents for prototyping, scaffolding, refactoring, and exploratory development, then harden the result and rigorously validate through tests, reasoning, and edge-case review.Raise quality through testing: Build and maintain a strong automated test suite of unit, integration/contract, component/UI, and end-to-end coverage, with fast feedback loops in CI.Salary Range for this role is $170,000 - $190,000We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Job Summary: Leads the design and execution of declarative development on the Salesforce platform. Build Salesforce-based applications designed to inspire while facilitating the needs of end... More users.Responsibilities: * Assess the needs of end users and design experiences that meet their needs while exceeding their expectations. * Push Lightning pages to their limits, collaborating with architects, developers, and administrators to achieve an exceptional user experience. * Provide expertise on Salesforce security, ensuring profiles, roles, permission sets, etc., are all kept up-to-date and within compliance. * Build efficient Salesforce flows to accomplish discrete functions, as well as invokable flows to facilitate larger development efforts. * Map data and provide integration design support. * Provide technical support and tie in automation across Salesforce Marketing Cloud, various studio products, and Salesforce Health Cloud. * Work with business stakeholders to question, understand, document, and re-design business processes. * Translate business process flows into Salesforce technical design in collaboration with Salesforce and enterprise architects. * Design and execute functional tests ensuring usability and delightability of functionality before it makes it into the hands of the end user. * Write technical and functional documentation. * Contribute to the standards in our Salesforce center of excellence. * Learn new/enhanced features and grow your Salesforce expertise.Complexity of Work: * The role requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision. Must be able to work in a stressful environment. * Collaboration with multiple cross-functional team members and stakeholders, which requires excellent communication skills.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

KEY RESPONSIBILITIES: ?Research, troubleshoot and diagnostic hardware/software to identify, document and resolve errors/issues?Provide 2nd level user support for incidents that require local... More resolution and cannot be resolved by the Service Desk.?Response to service desk request tickets and outages via phone, email or online incident management ensuring completeness of tickets and follow up with other team members in case of incident escalation.?Provide hands-on support for IT project implementations and performs miscellaneous job-related duties as assigned.?Collaborate with End User Services Team to resolve end-user?s technology issues.?Support hardware and software installation/configuration in accordance with corporate policies and as designed by the End User?s team.?Provide customer satisfaction by handling work orders with efficient communication, documentation and timeliness.?Support PC replacement programs and emergency exchanges.?Maintain utmost confidentiality on all conversations, documents, correspondence, research records, information, data, etc.?Assist in the asset management of all end-user devices and manage the stock level of spare equipment. Additional Duties?Develop/optimized, repair and return to user procedures on OS/hardware related issues.?Keep IT manager inform about the state of the local infrastructure.?Support the Platform Service team for local backup operation in line with corporate policies?Any additional responsibilities assigned by his supervisor as required.?Orders and/or manages repair parts as required.?Assists with any necessary wiring for networks and phone services as required.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Lead Data Engineer to come join their team. This candidate will be helping design and deliver modern data solutions using cloud-based platforms and AI-driven... More innovations. You will partner with business, technology, and governance teams to enable scalable, secure and compliant data platforms that power advanced analytics and AI. You will act as the enterprise expert for designing, developing, and optimizing data processing systems and pipelines used to populate data into transactional databases, data warehouses, data marts, or other data repositories. You will also coordinate with other IT teams to configure and implement security, monitoring, tooling, and related capabilities as they apply to their assigned systems. The Day-to-Day:?Use Agile practices to elicit and refine requirements through an iterative process of planning, defining acceptance criteria, prioritizing, developing and delivering enterprise data asset solutions in collaboration with business intelligence teams or other IT teams?Develop, configure, customize and manage integration tools, databases, warehouses and analytical systems?Design, build, and deploy data extraction, transformation, and loading processes and pipelines from various sources including databases, APIs, and data files?Develop and deploy structured, semi-structured, and unstructured data storage models such as data vault or dimensional modeling on a various platforms to meet business requirements?Coordinate security, application monitoring, development tooling, and related capabilities with responsible teams?Provide operational support and incident management for data pipelines and data flows, including proactively updating internal clients and relevant parties on status changes and issues encountered?Author and maintain accurate and up-to-date documentation for processes, procedures, and technical designs?Coach junior data and business intelligence personnel across the company, including developing material and guiding junior personnel on their technical skill growthWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A client of Insight Global is searching for a Technical Support Analyst which would be customer centric role responsible for providing technical support to the end-user community and associated... More enterprise applications, network connectivity, desktop infrastructure (both physical and virtual), operating systems, software, hardware, and peripherals. Responsibilities include handling multiple communication channels for support requests from end users including incoming calls, tickets within the ServiceNow ticketing system, instant message and email (both Microsoft & Google) to record and resolve reported incidents, service requests, and access requests within agreed service levels. The technician will investigate and respond to all support requests by following documented process and procedure with the goal of restoring or fulfilling IT services for end users in the most efficient manner available. Responsibilities- Manage and resolve support tickets through ServiceNow- Proactively pull tickets from the queue, contact users, and resolve issues- Collaborate with internal IT groups as needed- Handle approximately 15?25 tickets per week- Work within SLAs (formal SLAs not strictly defined)Compensation:? $22/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

JOB DESCRIPTIONThe Sage Intacct Administrator is responsible for maintaining, optimizing, and supporting Sage Intacct cloud-based accounting system. This role serves as the link between Finance, IT,... More and Operations?ensuring system reliability, user adoption, and continuous improvement. The ideal candidate brings both accounting and systems expertise, helping us leverage technology to enhance accuracy, efficiency, and insight across the business.Key Responsibilities?Serve as the primary system administrator for Sage Intacct, managing users, roles, permissions, and audit controls.?Assist end users with all modules, including GL, AP, AR, Cash Management, Fixed Assets, Consolidations, Projects, Contracts, Purchasing, and Inventory.?Develop, test, and deploy workflow automations, smart rules, and custom objects to improve business processes.?Create and maintain custom reports, dashboards, and KPIs for accounting, operations, and leadership teams.?Coordinate and support integrations between Sage Intacct and related systems (e.g., Miter Payroll, Velixo, High Radius, and banking platforms).?Lead data imports, migrations, and validation as required.?Collaborate with Finance and IT to evaluate enhancement requests, manage release updates, and implement new features.?Provide onboarding, training, and user support; develop SOPs and maintain system documentation.?Troubleshoot issues, manage support tickets, and liaise with Sage or implementation partners as needed.?Participate in special projects such as system enhancements, audit preparation, and process re-engineering initiatives.?Partner cross-functionally to ensure financial data integrity, compliance, and security standards are upheld.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A client of Insight Global is seek a talented Software Test Engineer to perform quality testing across all of the SASE devices within the cloud and distributed intelligence. This tool is a messaging... More platform that has third party agents sending messages to the client. Your role is to make sure it is received correctly ensuring how it is sent out to other ecosystems. As new features are launched, upgrades are made, and the work is scaled, you will be simulating the scenarios to ensure the product is working properly. ? Design, develop, and execute comprehensive test plans and test cases for Versa Messaging Server (VMS) services and features.? Perform functional, regression, scale, high availability, and endurance testing across VMS and integrated Versa components.? Validate end-to-end workflows between VMS and other Versa platforms.? Identify, document, and track defects with detailed reproduction steps; verify and validate fixes.? Replicate complex customer-reported issues in lab and scale environments.? Build and manage scale test environments by deploying Versa components and supporting infrastructure.? Deploy, configure, administer, and troubleshoot Kubernetes clusters in on-premises environments.? Operate and test distributed database systems (e.g., Cassandra, MongoDB, CockroachDB) in Kubernetes, ensuring high availability, data consistency, and performance.? Validate Kubernetes security best practices, including RBAC, secrets management, Pod Security, and network policies.? Monitor and tune Kubernetes workloads for performance, stability, and reliability.? Test backup, restore, disaster recovery, and upgrade scenarios for VMS deployments.? Collaborate closely with development teams to design scalable architectures and troubleshoot performance and scale issues.? Develop automation for VMS features across Windows, macOS, and Linux agents.? Write and maintain automation scripts using Bash and Python.? Create technical documentation and knowledge articles and publish them to the Versa internal and customer portals.Salary Expectation is from $170,000 - $210,000/yearWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Technical Support Engineer for one of our clients in the biotech space. This role will be located in New York City right near Penn Station and will be onsite five days per... More week. As a Service Desk Support Technician, you will join a collaborative and fast-paced IT team. This role focuses on day-to-day service desk operations, providing front-line technical support to internal end users and ensuring timely resolution of technical issues. The ideal candidate is customer-focused, adaptable, and comfortable working in an agile, high-collaboration environment.You will work closely with fellow service desk technicians, IT leadership, security, infrastructure, and imaging teams, while using modern tools and AI-enhanced workflows to support business operations.Key Responsibilities? Serve as the first point of contact for end users seeking technical assistance via phone and digital channels? Review, assign, and manage support tickets through the Freshservice ticketing system? Troubleshoot and resolve Tier 1 technical issues related to hardware, software, accounts, and access? Handle common requests such as password resets, Okta user provisioning/deprovisioning, and email issues? Escalate Tier 2 issues appropriately and collaborate with escalation teams to ensure resolution? Work fluidly between the ticketing system and Slack to support real-time collaborationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Role SummarySupport governance and change management reporting. This role ensures the quality of artifacts in the change management process, measures team performance (epics, deliverables,... More artifacts), and delivers actionable insights through standardized reporting and executive-ready presentations. You?ll collaborate with leadership, feature leads, and technology teams to communicate metrics effectively and drive continuous improvement.________________________________________Key Responsibilities?Develop and maintain governance and change management reporting standards, templates, and SOPs.?Build Access databases and Excel models to track performance metrics and data quality.?Create SharePoint dashboards and PowerPoint decks for leadership forums with clear insights and trends.Ensure accuracy, documentation, and audit readiness across all reporting artifacts.Partner with Change Managers and feature leads to align reporting with organizational goals.Automate refresh cycles and improve reporting efficiency using SQL and other tools.Present findings to senior leadership and stakeholder groups, including governance forums and feature trains (currently 8 trains).We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less