Job Search Results for health

Business Development Manager (Data Centers)

The Business Development Manager - Data Center Valve Infrastructure will play a critical role in accelerating the growth of our data center business by driving early-stage specification and approval... More of our Pratt Industrial Valve products with consulting engineers, EPC firms, OEMs, and end users. This role serves as the business development technical face of the company in the data center market, working upstream of traditional sales activities to ensure our products are specified, approved, and included on Approved Manufacturer Lists (AMLs) for current and future projects.This position is not a transactional sales role. Success will be measured by increased specification penetration, AML inclusion, and long-term project pipeline development within the data center segment. In addition, this role will collaborate cross-functionally on initiatives across other industrial market segments such as (but not limited to) oil & gas markets.The Business Development Manager - Data Center Valve Infrastructure position can be based near any major U.S. airport given the expected 75% travel.Key ResponsibilitiesSpecification & AML Development? Proactively call on consulting engineers, MEP firms, EPCs, OEMs, and data center owners to drive product specification and basis-of-design positioning.? Secure placement of company products on Approved Manufacturer Lists (AMLs) for hyperscale, colocation, and enterprise data center projects.? Influence project specifications early in the design phase to ensure technical alignment with our product portfolio and manufacturing capabilities.Technical Sales Support? Act as the primary technical resource for data center-related applications, supporting internal sales teams with product selection, application guidance, and competitive positioning.? Lead technical presentations, lunch-and-learns, and design reviews with engineering firms and customers.? Support complex bid opportunities by providing technical clarifications, submittals, and compliance documentation.Market & Application Expertise? Develop deep expertise in data center infrastructure requirements, including reliability, redundancy, uptime expectations, and critical service applications.? Provide feedback to product management and engineering on market needs, specification trends, and gaps in the current portfolio.? Track competitive products and specifications to help refine positioning and technical differentiation.Cross-Functional Collaboration? Partner closely with Sales, Distribution, Product Management, Engineering, Supply Chain, and Operations to align specifications with manufacturability, lead times, forecasting, and cost structure.? Work with marketing to support the development of technical literature, specifications, and application tools targeted to the data center market.? Coordinate with regional and national sales teams to transition spec?d opportunities into executable sales projects.Reporting & Metrics? Maintain visibility into specification activity, AML wins, target accounts, and key engineering relationships.? Provide regular updates on pipeline health, specification progress, and strategic account engagement.150-170KWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Remote Pharmacist - NY

we power the future of consumer healthcare. We started in 2016 with a visionto modernize healthcare. We provide the building blocks needed to launch and scaleworld-class healthcare experiences.With... More millions of prescriptions shipped and millions of patients served, we work with manyof the world?s largest healthcare organizations - including payers, providers, life sciencescompanies, and consumer health brands. And with new partners continually joining ourmission, we aim to further shape the future of healthcare - one patient at a time.We?re so glad you?re here. Let?s build something great together.Aboutthe RoleThe Staff Pharmacist reports to the Pharmacist in Charge to support our Pharmacy Operations team. You will be responsible for verifying prescriptions (RX image to data entry remotely).As a Staff Pharmacist with Truepill, you will play a key role in ensuring the delivery of high-quality pharmaceuticalservices, and maintaining regulatory compliance.Why You?ll Love Working at Truepill?? We put patients first ? We put patients first because their well-being is ourpriority.? We are curious ? We never settle for how it?s done today. We invent how it will bedone tomorrow. Because we don?t just ask ?why??, we ask ?why not??.? We have impact with urgency ? We?re the spark that ignites positive change inhealthcare. We create impact because we don?t anticipate; we innovate.? We lead with Integrity ? Leading with integrity is the foundation of trust. Wealways do what?s best for our people, our customers, and above all, our patients.? We hold customer confidentiality ? We put discretion & confidentiality at theheart of every relationship.You?re excited about this opportunity because?? You will maintain appropriate documentation for services rendered, including prescription records and patient profiles.? You?ll coordinate the provision of pharmaceutical services and the delivery ofmedications and products to patients.? You will ensure the security of legend drugs and adherence to regulatorystandards.? You will participate in the quality assurance program to maintain and improvepharmacy operations.? You will maintain patient confidentiality with medication profiles and sensitiveinformation.? You?ll collaborate with cross-functional teams to support organizational goals andinitiatives.? Your daily duties will include patient consultations, prescription verification, anddrug utilization review? You have an active, clear, and unrestricted Pharmacist license within the state ofNew York.? You are a Registered Pharmacist and in good standing with the Board of Pharmacy.? You have a Bachelor?s degree in Pharmacy or Pharm D degree.? You possess a minimum of 1 year of pharmacy experience, preferably in a clinicalsetting.? You have the ability and willingness to work at a computer screen for long periodsif needed.? You have demonstrated excellent leadership and organizational skills to effectivelymanage pharmacy operations.? You display a commitment to patient-centered care and adherence to ethicalstandards.? You have strong communication skills and the ability to work collaboratively in ateam environmentWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Scrum Master/Agile Coach

A fortune 50 organization is seeking a Scrum Master/Agile Coach for a long term contract, with a possibility of full time hire, that will sit either onsite or fully remote in the greater Cincinnati... More area. We are seeking a servant-leader and experienced team coach to serve as a Scrum Master/Team Coach for multiple Agile teams operating within the Scaled Agile Framework (SAFe). This role is essential in enabling high-performing teams, fostering continuous improvement, and aligning delivery with business goals. You will help teams build technical products more effectively by applying Lean-Agile principles at scale. Key Responsibilities:Coaching and Mentoring?Mentor and guide 2 scrum teams on their journey to becoming self-sustaining, high-performing Agile teams?Guide teams in Agile practices, techniques, and frameworks such as Scrum and Kanban, reducing the gap between Agile theory and practice?Teach and share Agile experiences and perspectives that foster the personal and professional growth of team members?Support teams in assessing, measuring, documenting, and communicating progress against defined Agile transformation goalsFacilitation and Collaboration?Create and deliver workshops that offer hands-on experience and provide guidance on using Agile practices and principles?Partner with other Agile Coaches, Scrum Masters, Product Owners, and Delivery Teams to help influence an environment of collaboration and transparency throughout the organization?Identify organizational impediments to successful Agile transformation and work with the leadership team to create effective strategies to overcome them?Build working relationships and use effective influence skills to foster change, growth, and cross-team collaboration?Collaborate with teams to assess the overall health of enterprise agility and help them identify improvement opportunities Key Expectations:?Improve team performance by enhancing productivity, delivering value consistently, and maintaining quality standards?Establish sustainable Agile practices, guiding teams to adopt and continuously apply methods that suit their unique needs?Drive organizational agility, influencing leaders and stakeholders to align with Agile values across teams and departments?Track and report on Agile metrics to provide insights into team performance, improvement areas, and the impact of Agile practices across the organizationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Scrum Master

The Scrum Master is a servant-leader and Agile coach responsible for enabling one or more IT delivery teams to consistently deliver high-quality outcomes. This role partners closely with Product... More Owners, Engineering, QA, Architecture, and Operations to ensure effective sprint execution, backlog health, dependency management, and continuous improvement. The Scrum Master plays a critical role in supporting both new delivery initiatives and ongoing KTLO (Keep the Lights On) work within the IT organization. Key ResponsibilitiesAgile Facilitation & Team Enablement? Facilitate all core Scrum ceremonies, including Daily Scrum, Sprint Planning, Backlog Refinement, Sprint Review, and Retrospective.? Coach teams on Agile/Scrum principles and promote self-organization, accountability, and continuous improvement.? Ensure teams operate with a clear Definition of Ready and Definition of Done to support predictable delivery and quality outcomes.Backlog & Sprint Execution Support? Partner with Product Owners to ensure the backlog is prioritized, refined, estimated, and ready for upcoming sprints.? Help teams balance new feature work, technical debt, and KTLO support to avoid delivery risk or burnout.? Support sprint goal clarity and ensure work commitments align with team capacity.Dependency, Risk & Blocker Management? Proactively identify, track, and help resolve cross-team dependencies and impediments, escalating when necessary.? Coordinate with other Scrum Masters, Product Managers, and IT leaders when work spans multiple teams or value streams.? Raise early visibility to risks affecting delivery timelines or operational stability.Jira & Delivery Hygiene? Maintain strong Jira discipline across assigned teams, including:o Accurate status updates and WIP limitso Clear acceptance criteria and story ownershipo Active tracking of blocked or stagnant work items? Ensure boards, backlogs, and sprint artifacts remain current and reliable for reporting and planning purposes.Production & Operational Awareness? Facilitate visibility of production incidents or operational issues during daily standups and sprint rituals.? Partner with IT and Operations stakeholders to ensure critical issues are prioritized and addressed appropriately.Metrics, Reporting & Continuous Improvement? Use Agile metrics (velocity, burndown, sprint predictability, throughput) to provide transparency and drive data-informed improvements.? Support retrospectives with actionable outcomes and follow-through on improvement commitments.? Contribute to Agile maturity improvements across the broader IT organization. Pay Rate: $50.00-$75.00 an hour depending on skills and experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Senior Platform Engineer ? DevOps / SRE (GKE & Cloud Infrastructure)

Insight Global is seeking a Senior DevOps/SRE to support a large health insurance client of ours. This senior individual contributor is responsible for the cloud infrastructure, deployment... More automation, observability, and operational reliability of the Temporal-based claims processing platform on Google Kubernetes Engine. Owns the cluster topology, Terraform-managed infrastructure, hybrid networking to on-prem systems, secrets management, and the metrics/logs/traces observability stack. Serves as a technical authority for cloud platform reliability, capacity planning, and incident response.This role supports a strategic platform initiative within Medicare Claims Engineering to migrate the existing Automation Anywhere RPA portfolio onto a modern, code-and-config-driven workflow platform built on Temporal.io, Python/Playwright, and Google Kubernetes Engine (GKE). Workflows are visually authored on a custom React Flow canvas that emits versioned configs executed by Temporal workers. The platform operates under HIPAA governance.Key Responsibilities?Own the GKE cluster architecture: regional private cluster, autoscaling node pools, network policies, Pod Disruption Budgets, and ingress configuration.?Design hybrid networking from GCP to on-prem systems, including Cloud VPN/Interconnect strategy, VPC peering for Cloud SQL, and DNS resolution patterns.?Lead architectural decisions for resiliency, cost efficiency, and capacity, including node sizing, autoscaling on custom metrics, and committed-use discount strategy.?Champion Infrastructure as Code (Terraform) and CI/CD pipelines for containerized workloads, including image scanning, signing, and progressive rollout.?Own secrets management and runtime resolution of auth profiles for downstream systems, integrating with the CVS-approved secrets backend.?Operate the observability stack end-to-end: Managed Prometheus for metrics, Grafana dashboards, OpenTelemetry tracing to Cloud Trace, and structured logging to Cloud Logging.?Define and operate the SRE practice: SLIs/SLOs, error budgets, on-call rotations, incident response runbooks, post-mortems, and resilience testing.?Partner with Security on HIPAA-aligned controls: private cluster configuration, internal-only load balancers, IAP for internal applications, and audit logging.?Mentor senior and mid-level engineers on cloud-native operations and SRE discipline; lead design and code reviews for infrastructure changes; influence engineering direction across teams.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Generalized Project Manager - Healthcare

The Generalized Utility Project Manager will lead and execute a wide range of initiatives across a hospital system. This role requires a seasoned healthcare project manager with experience delivering... More multiple types of enterprise-level healthcare projects within a mature PMO environment. The ideal candidate is a strong, process-driven PM rather than a deep technical SME, and is comfortable operating within structured, Waterfall-based project environments.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Solutions Director, Medical Finance Analytics

Insight Global is looking for a Solutions Architect of Medical Finance Analytics to join an enterprise-level healthcare payer. In this role, you will identify issues and anomalies, recommend... More practical solutions, and work cross-functionally across the enterprise to improve product performance and day-to-day operations. You will coordinate with stakeholders across variable LOBs to support new business initiatives, solve problems, and ensure programs meet market and contractual needs. This role involves regular project and performance reporting, tracking projects through execution, evaluating progress against goals, and identify roadblocks delaying project completion. You will be a key liaison between executive leadership, the field, and other groups driving enterprise-wide solutions, ultimately supporting process improvement efforts. This role will involve ad-hoc work as prescribed by executive leadership. This is a 100% remote position operating on Eastern Standard Time. Candidates must consent to a background check and drug screen upon hiring for this position.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Workday Integration Analyst

Insight Global is looking to hire a Workday Integration Analyst to join one of the largest non-profit healthcare systems in the US. This position is responsible for supporting the Epic Gold EHR... More project within our Supply & Service Resource Management (SSRM) workstream. In this role, you will be responsible for providing expertise in ERP to Epic data integration and interfacing solutions, ensuring the smooth flow of data between our ERP systems and various EHR applications. Your in-depth knowledge and problem-solving abilities will be vital in driving our commitment to healthcare excellence through technology. Other responsibilities include: -Interface Development: Support the design, development, testing, and implementation of healthcare datainterfaces, connecting our ERP systems with electronic health records (EHR), point of use systems, billingsystems, 3rd party point of use systems and other healthcare applications.-Subject Matter Expertise: Over time serve as one of SSRM?s go-to experts on ERP to EHR interfaces and jobsincluding their various setups, requirements, timing, and data standards.-Collaboration: Gather interface and job requirements to ensure successful implementation, work closely withcross-functional teams, including software developers, data engineers, project managers, national and facilityleaders.-Interface and Job Maintenance: Monitor, troubleshoot, and maintain supply chain interfaces and jobs toguarantee data accuracy, consistency, and availability. Take corrective actions in case of any discrepancies orfailures.-Integrations and Divestitures: Monitor, configure, test, maintain, and support the integration or divestiture ofenterprise wide or division interfaces and jobs.-Data Security and Compliance: Ensure that all data transfer and integration activities comply with relevanthealthcare regulations, including HIPAA, and prioritize patient data privacy and security.-Documentation: Maintain comprehensive documentation of interface configurations, standards, and protocolsfor reference and auditing purposes.-Continuous Improvement: Keep abreast of emerging trends and technologies in healthcare data integration andrecommend enhancements to our ERP systems.-Training and Support: Provide training and support to end-users and technical teams to ensure proper utilizationof enterprise wide or division interfaces. This includes attending and/or leading meetings.-Agile: Work in an agile environment across developers, analysts, project managers, leaders, and stakeholdersutilizing Azure DevOps or a similar project management system.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Senior Infrastructure Engineer

The Infrastructure Engineer is responsible for designing, implementing, maintaining, and optimizing enterprise infrastructure platforms with a strong focus on compute, storage, virtualization, and... More infrastructure architecture. This role works across on premises and hybrid environments and collaborates closely with networking, security, and application teams to deliver reliable, scalable, and secure infrastructure solutions.Key ResponsibilitiesCompute, Storage & Virtualization?Manage and maintain Windows Server environments (Active Directory, DNS, DHCP, Group Policy, DFS, PKI)?Design, deploy and support virtualization platforms such as VMware and Hyper-V, including provisioning, configuration, and troubleshooting?Administer HPE GreenLake infrastructure including Nimble Storage Arrays?Perform system hardening, audits, and vulnerability remediation?Support lifecycle management (firmware, OS upgrades, patching, decommissioning) ?Manage disaster recovery processes, backups, and restores?Monitor and maintain the health of on-premises and cloud infrastructure using tools like PRTG and Azure Monitor, proactively analyzing alerts and performance data to ensure system stability, availability, and optimal service deliveryInfrastructure Design & Architecture?Participate in the design and architecture of infrastructure solutions, including:oNew data center builds or expansionsoPlatform refreshesoHigh-availability and DR designs?Develop and maintain architecture diagrams, standards, and design documentation.?Ensure designs align with security, resiliency, and operations best practices. Cloud Platforms (Azure & AWS)?Build, configure, and troubleshoot Azure and AWS core infrastructure, including virtual machines/EC2 instances, Azure Virtual Desktop, networking components, and cloud storage resources?Manage application and data platform services across Azure and AWS, including SSO and Entra ID Enterprise Applications, App Services, Container Apps, Azure AI Foundry, Databricks, and PostgreSQL, ensuring secure integration with Key Vault and multi-cloud storage solutions (Azure Blob, Azure Files, Amazon S3, EFS, EBS)?Support disaster recovery and high-availability strategies, ensuring resilience, scalability, and continuity across cloud workloadsMicrosoft 365 & Endpoint Management?Administer Microsoft 365 services (Exchange Online, Teams, SharePoint Online, OneDrive, Entra ID)?Support the management of Microsoft Intune for device enrollment, compliance, and security baselines across Windows, macOS, iOS, and Android?Support Autopilot provisioning and modern device lifecycle managementAdditional Technologies?Nasuni file storage platform?SQL Server?Kiteworks secure file transfer platform?Monitoring tools such as PRTG and Azure MonitorOperational Excellence & Leadership?Collaborate with external vendors and service providers to evaluate, implement, and integrate new technologies and enterprise solutions?Support the Infrastructure Team?s Senior Architect by contributing technical insights, validating designs, and assisting with the integration of new systems and processes?Demonstrate end-to-end ownership of services, from design and implementation through operations and optimization?Develop documentation, standards, runbooks, and architectural diagrams?Participate in or lead on-call rotation for critical issuesPay rate: 60-70/hr. with a 130-180k annual salary upon conversionWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Remote Call Center Representative - Part 4

We are building the future of healthcare. Through our digital health platform, we empower our partners to deliver world-class patient experiences. With nearly five million prescriptions shipped,... More we've been included on Forbes '"Next Billion-Dollar Startup" list and are proud to work with many of the world's largest healthcare organizations. We never settle for how it's done today. We invent how it will be done tomorrow.None of this is possible without the right team driving us forward. We are committed to creating an environment focused on racial and gender equality, inclusion, empowerment and respect. We believe that when our teams feel supported and inspired, they turn that creativity into innovation. The type of innovation that benefits all of our people, our partners and our patients. We encourage our team members to expand their horizons and bring their passion and curiosity to work, every day. Come join us. Let's build something great together.Post Discharge: This program makes phone outreaches to Medicare members who are discharged from the Emergency Department/Emergency Room (ED/ER). The Care Team will make outreaches to these members and offer a no-cost telephonic consultation with a Call Center Representative. Concerns that may be addressed may include, but are not limited to, issues surrounding the member's understanding of diagnoses, providing resources for hot meals, transportation, and local urgent care or Telehealth options, and making other recommendations for resources that may benefit their care, and discuss other follow-up needs.Responsibilities:* Primary work will come from outbound calls and some inbound calls from people calling back (high volume, fast-paced environment)* You will perform typical front office and back-office responsibilities, including patient education, medication requests, handling patient questions, and supporting provider needs* Assist with patient support such as answering patient emails, patient phone calls, processing medical records, provide patient care coordination* Work collaboratively with team members and our provider network to maintain an excellent model focused on patient care and high-quality service* Become an expert with our software solutions, including but not limited to, Zendesk, Truepill EMR, and Five9.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less