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This role is accountable for owning the end-to-end service relationship with assigned customers, acting as the single point of accountability for service quality, performance and continual... More improvement. Operating within an ITIL-aligned service management framework, you will work closely with customers and internal teams to ensure services are delivered in line with agreed SLAs, drive continual service improvement (CSI), and build trusted, long-term partnerships based on transparency and outcomes. Own and manage the service relationship with assigned customers, acting as the primary point of contact for all live service matters.? Represent the customer within Scientific Games, ensuring service performance, risks and improvement opportunities are clearly understood and acted upon.? Lead and maintain ITIL-based service governance, including service reviews, SLA reporting, KPI tracking and escalation management.? Develop, agree and track Continual Service Improvement (CSI) plans, driving measurable improvements in service quality, resilience and customer satisfaction.? Coordinate with internal teams across service operations, engineering, infrastructure, testing and delivery to resolve incidents, problems and service risks.? Ensure timely and effective handling of incidents, problems and major service events, including customer communication and post-incident reviews.? Monitor service performance trends and proactively identify risks, dependencies and improvement opportunities.? Support service onboarding, transitions and changes, ensuring customers experience smooth and controlled service evolution.? Prepare and deliver regular service reports, reviews and executive-level presentations to customer stakeholders.Salary Range: 80,000.0 GBP - 90,000.0 GBPWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Work in collaboration with the Armis TAM and Armis CEM to refine and translate complex requirements and execute on best practice solutions? Ensure operational uptime of customer platform by... More performing health checks? Ensure the customer deployments and configurations align with business use cases as defined by the TAM and drive Armis adoption and implementation plans? Learn and understand the customer?s business requirements and the threat landscape that is most applicable to their industry?s vertical sector? Build trusted relationships with relevant, technical users and manage stakeholders within assigned accounts? Provide technical subject matter expertise where applicable according to the Resident Engineer area(s) of proficiency? Apply analytical skills and technical knowledge to solve product and network problems of moderate to high complexity.? Provide technology/product training and intellectual property material as needed? Effectively use moderate to sophisticated lab setups to recreate and solve problems.? Submit complete and accurate bug reports in your area of expertise.? Determine root cause and resolution for previously unknown problems.? Interact across TAM/CSM/Sales teams and development teams at peer level.? Analyze logs and events from the solution and provide threat analysis reports, providing input and direction as applicable.? Build custom security policies and application signatures; Interact with the Armis TAMs to troubleshoot and diagnose cases? Mitigate web-based threats in a timely manner;? Support direct manager in managing business needs through weekly reports and Quarterly Business ReviewsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Day to Day:Insight Global is looking for an Industrial Engineer located in Highland Park, MI. They will be responsible for designing, optimizing, and improving all material flow systems within a... More high-volume Tier 1 automotive manufacturing environment. This role focuses on creating efficient, safe, and cost-effective methods for delivering raw materials, WIP, and finished goods to support continuous production. The engineer will collaborate with Production, Logistics, Supply Chain, Quality, and Maintenance teams to ensure material handling processes support operational excellence, lean manufacturing, and customer delivery metrics.Key Responsibilities? Material Flow Optimization: Analyze current-state material movement from receiving through shipping to identify bottlenecks and eliminate waste using lean tools such as value-stream mapping, spaghetti diagrams, time studies, and line balancing.? Material Handling Systems: Design, select, and implement efficient material handling methods and equipment, including AGVs/AMRs, tugger routes, forklifts, flow racks, point-of-use storage, and ergonomic dunnage/packaging solutions.? Process & Layout Improvements: Support plant layout changes, new product launches, and workstation redesigns by defining optimal material presentation, replenishment strategies, and supermarket structures.? Continuous Improvement: Lead or participate in kaizen events focused on improving internal logistics, material flow, ergonomics, and delivery accuracy. Drive standard work development and visual management improvements.? Collaboration & Communication: Work cross-functionally with Production, Logistics, Supply Chain, Quality, and Maintenance teams to resolve material flow issues, implement system changes, and ensure smooth operational execution.? Safety & Compliance: Conduct risk assessments and ensure all material movement processes comply with safety, ergonomic, and regulatory standards. Support improvement initiatives that reduce handling risks and improve workplace safety.Compensation:$100k -110k salary Benefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Senior Program Manager will lead and manage the delivery of a complex software development project deployed within AWS GovCloud environment. This role requires deep expertise in cloud security... More compliance frameworks, specifically FedRAMP and CMMC, ensuring that all project deliverables meet stringent federal security and regulatory standards. The Senior Program Manager will coordinate cross-functional teams, manage stakeholder expectations, and drive program execution from initiation through deployment and operational readiness.Key Responsibilities:Lead end-to-end program management for software development projects hosted in AWS GovCloud, ensuring alignment with FedRAMP Moderate/High and CMMC compliance requirements.Develop and maintain program plans, schedules, and budgets, ensuring timely delivery within scope and quality standards.Coordinate with security, compliance, engineering, and operations teams to integrate FedRAMP and CMMC controls into the software development lifecycle and deployment processes.Manage risk identification, mitigation, and resolution related to cloud security, compliance, and operational challenges.Facilitate communication and reporting to executive leadership and federal stakeholders on program status, risks, and compliance posture.Oversee vendor and partner relationships to ensure adherence to contractual and regulatory obligations.Drive continuous improvement in program delivery processes, incorporating lessons learned and best practices for cloud security and compliance.Ensure documentation and artifacts meet audit and compliance requirements for FedRAMP and CMMC assessments.Support incident response and remediation activities related to cloud security events in coordination with security operations teams.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A client of Insight Global is seeking a Physician Relations Manager to support an acute care hospital in Sebastian, Florida. This individual will be responsible for promoting physicians and clinical... More services to employed, network, and non-employed referring providers within an assigned market. The role focuses on developing, executing, and closing strategic clinical sales campaigns aligned with facility and service line initiatives. This position serves as the primary liaison between the hospital and referring providers, acting as a subject matter expert across service lines. The Physician Relations Manager will build strong provider relationships, communicate competitive differentiators, and address operational or access-related issues impacting referrals. Responsibilities include coordinating physician education, shadowing providers to stay current on clinical offerings, supporting CME events, and presenting at leadership meetings.The role requires strong analytical capabilities to evaluate referral and claims data, identify high-potential physician groups, and develop strategic account management plans. The Physician Relations Manager will conduct effective, consultative sales meetings, perform pre-call planning, anticipate objections, and tailor messaging to provider needs. Collaboration with marketing, community relations, PR, and internal physician leadership is critical to drive awareness and growth. This individual will also be responsible for tracking all activities, opportunities, and outcomes within a Physician Relationship Management system, reporting ROI metrics, and communicating market trends and growth opportunities to leadership. Regular travel within the assigned territory and consistent attendance in alignment with organizational policies are expected.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A company in Boulder, Colorado is looking to add an Administrative Assistant III to their team! The Administrative Assistant III provides advanced, professional-level administrative support to the... More Friends of the National Center (FoNC) program office and Executive Director. On a daily basis, this role coordinates meetings, travel, and schedules; prepares and distributes meeting materials; drafts, proofreads, and finalizes correspondence; and supports fundraising, engagement, and governance-related events. The Administrative Assistant tracks incoming funds, monitors program budgets, reconciles purchasing and travel expenses, and assists with financial reporting using cloud-based financial systems. This position also maintains donor and membership data within the FoNC CRM, corresponds regularly with donors, staff, and alumni, and supports website updates to ensure accurate, accessible, and branded content. The role exercises independent judgment, handles sensitive information with discretion, and supports the smooth day-to-day operations of the FoNC program while contributing to larger engagement and revenue-generating initiatives. This position will be a part-time contract role, requiring 28 hours of work including one day on-site per week. This role is offering an hourly rate of $25-32/hr based on years of experience. If this sounds like the role for you, please apply today!We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Senior Manager ? Transportation, Logistics, Fleet & Field Labor/Professional Services for a leading distribution client. This individual will serve as a strategic leader... More responsible for end-to-end sourcing, vendor management, and operational optimization across transportation networks, fleet operations, and field labor services. The role blends high-level strategy with hands-on execution, translating cost-to-serve analytics and business demand into scalable, efficient solutions.This candidate will lead complex negotiations, drive supplier performance, and deliver measurable cost savings while improving service reliability across the network. Partnering closely with supply chain, operations, and finance leadership, they will influence key decisions around network design, outsourcing strategies, and labor models. The ideal candidate is a data-driven leader with deep logistics expertise, strong commercial acumen, and a proven ability to execute cross-functional initiatives that enhance both cost efficiency and operational performance.Day to Day - Develop and execute multi-year category strategies across transportation, 3PL, fleet, and field laborLead network optimization efforts (routing, cost-to-serve modeling, distribution efficiency)Run RFPs, bid events, and supplier consolidation initiativesNegotiate transportation rates, MSAs, fleet contracts, and labor SOWsAnalyze cost performance metrics (cost-per-mile, utilization, labor productivity) and build business casesPartner with Operations, Supply Chain, and Finance leaders to align strategy and executionOwn supplier relationships, leading performance reviews (QBRs) and continuous improvement initiativesMitigate supplier and operational risk (capacity constraints, financial stability, service disruptions)Drive implementation of sourcing strategies with minimal disruption to field operationsProvide executive-level reporting and insights on cost trends, service performance, and optimization opportunitiesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

PR: up to $38Insight Global is seeking?an Office Manager a client located in Medley, Florida. This role will report directly to the Vice Presidents of the Pennsuco Cement and Aggregates Businesses... More with dotted line responsibilities to other senior members. The primary function of this position is to oversee the daily operation of the office, manage administrative duties ensuring the office operatives efficiently, and provide administrative support to the Vice-Presidents and manage all office functions as noted below. Responsibilities Include The Following: ? Includes basic administrative tasks, but not limited to making/receiving phone calls, answering emails, maintaining files, preparing reports, and greeting customers.? Develop office policies and procedures, and ensure they are implemented appropriately.? Provides administrative support to Vice-Presidents and other senior members to include arranging travel, expense report management, arranging meetings and appointments, etc.? Drafts, reviews, and sends out communications on behalf of plant VP & senior management.? Assist ancillary departments with meeting preparation: conduct research, collect, and analyze data to prepare reports and documents.? Perform and distribute monthly reports by gathering and assembling information provided by department heads in a prescribed manner.? Liaise with all levels of corporate management, internal management, staff, outside industry, trade, and technical associations.? Arranges and coordinates meetings and events to include material prep, ordering meals, set-up, and post meeting organization.? Maintaining inventory and stock of office supplies while adhering to the budget. Ensure meeting areas are stocked and prepared with needed materials.? Manage office budget.? Serve as point of contact for external vendors.? Vendor invoice processing in SAP system? Assist with office layout planning, office moves, and ordering furniture.? Attend meetings to record, transcribe and distribute minutes.? Assist in special projects as assigned.? Other duties as assigned.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a qualified Benefits Systems Analyst in support of one of our higher education clients in Virginia Beach VA. This candidate will be supporting managing the administration,... More configuration, and compliance of employee benefits programs, ensuring accurate enrollment, system integrity, and high-quality employee support. This role serves as a subject matter expert in benefits operations and HRIS configuration, supporting employees and leaders across the full employment lifecycle. The day-to-day will include:Administer and manage comprehensive employee benefits programs (medical, dental, vision, retirement, wellness, COBRA), including enrollments, life events, terminations, payroll deductions, and open enrollment.Configure, maintain, and test benefits within UKG Pro and/or Workday, ensuring accurate eligibility rules, plan setup, deductions, integrations, and documentation.Support fully insured and self-insured plans by coordinating with TPAs, carriers, stop-loss providers, and Finance on claims reporting, funding, reconciliations, and renewals.Ensure regulatory compliance with ACA, ERISA, HIPAA, COBRA, FMLA, and Section 125, including required filings, notices, audits, and ongoing regulatory monitoring.Serve as the primary liaison to brokers and vendors, supporting renewals, plan design changes, vendor performance management, and cost-efficiency initiatives.Produce and analyze benefits data and reports (enrollment, utilization, claims, costs) to support budgeting, forecasting, and strategic decision-making.Compensation: $31/hr. to $36/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A retail employer in the Cincinnati area is seeking Dispatch Agents to support the Facilities Maintenance & Engineering team. Dispatch Agents serve as a critical first point of contact for... More facilities-related incidents across approximately 2,800 stores nationwide. This role is highly dynamic and requires strong real-time communication, quick judgment, and the ability to adapt under pressure.Daily responsibilities include answering inbound phone calls and emails related to facilities work orders, accurately documenting issues, and troubleshooting reported events in partnership with field technicians. Dispatch Agents must be able to quickly assess urgency, prioritize competing requests, and guide store teams through established processes while maintaining calm, confident communication.The primary goal of this program is to protect the client against product loss, operational disruption, and safety risks within stores. Dispatch Agents coordinate service with on-site technicians, store management, and internal stakeholders while managing a fast-paced queue of work orders across multiple systems simultaneously.This role requires individuals who can think on their feet, communicate clearly in time-sensitive situations, and make sound decisions with incomplete information. Successful candidates are comfortable operating in a high-volume, call-center-style environment and are confident navigating frequent change, shifting priorities, and real-time problem solving.Key Responsibilities:- Answer inbound phone calls and emails related to facilities incidents and maintenance requests- Create, triage, and prioritize work orders (25?40 per day) based on urgency and business impact- Clearly guide store teams and technicians through established processes and next steps- Troubleshoot and assess issues in real time, escalating appropriately when needed- Coordinate service efforts between technicians, store leadership, and internal partners- Accurately document work orders and interactions across multiple systems (phone, email, Maximo)- Operate effectively in a fast-paced digital environment while handling multiple active ticketsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less