Job Search Results for Customer Success Manager

Growth Marketing Manager

Insight Global is seeking a Growth Marketing Manager to own paid acquisition, website converstion optimization, lifecycle email optimization, and scale management and reporting for an AI B2C SaaS... More company. The successful candidate will manage and optimize ads, CPC, CTR, cost per trial, cost per paid customer, ROAS, and build and manage feature-specific retargeting based on user behavior, and monitor spend vs budget to make scale decisions based on performance triggers. Success will be determined by CPA trending downward, ROAS trending upward, and the LTV: CAC above 3:1. Additionally, success will show in consistent growth in paid customers attributed to paid channels, and data-backed scale recommendation delivered within 90 days.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Project Manager - Launch - 50% travel

A client of Insight Global in the retail technology industry is hiring a Program Manager to assist with the launch of new locations across both urban and rural locations in North America. This person... More will be overseeing a number of internal and external partnerships and tracking project life cycles in an effort to grow the business and increase access to the product for the customer base through overseeing the launch of new buildings and sites. This person will be the central point of contact for vendors and parties involved in the site launches they are assigned to and must be able to effectively communicate with all parties and track project success. We are looking for someone with a proven track record of successful project management who has a functional project management skill set and great interpersonal skills. Partnership & collaboration is paramount to this role in addition to the ability to be flexible and adaptable to change as project scopes and timelines adjust. This role will require roughly 50% travel throughout the year; traditionally Monday ? Thursday and expenses are fully reimbursed but must be purchased on a personal credit card and can be submitted weekly for reimbursement. A credit card limit of 6-8k is recommended to support booking numerous trips at once if needed.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Remote Production Support Manager

The Production Support Manager will lead a team responsible for supporting and enhancing a live, client-facing production environment. This individual will manage resources supporting both new system... More implementations and ongoing enhancements, while ensuring day-to-day operations run smoothly and consistently. They will serve as the primary escalation point for clients and internal teams, stepping in to de-escalate situations, communicate clearly, and drive resolution when issues arise. The manager will train, mentor, and support their team, ensuring they understand and correctly apply a wide range of detailed operational rules and decision paths, including how specific scenarios impact what actions or data can be released. They will collaborate closely with business stakeholders, clients, and technology partners to identify areas for improvement, recommend process or system enhancements, and align support activities with evolving business needs. While the technical work itself is straightforward, success in this role depends on strong leadership, attention to detail, sound judgment, and the ability to confidently manage both people and customer expectations in a fast-paced production environmentWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

HYBRID Sr. Tech Program Manager (Banking/Financial Services) - (LA only)

A banking customer of ours is seeking a high-caliber, Program Manager/Sr. Project Manager who will be responsible for leading multiple Wealth Management-related projects (i.e. an Investment... More Management transformaton project, etc.). You will be the bridge between their high-touch Wealth Management business and internal and external delivery teams and vendors. The position is responsible for the planning and successful delivery of long-term complex technology implementations, specific to the business unit, while leading matrixed project team members that are each responsible for elements therein. This includes collaborating with other enterprise functions, building technology project governance structures and delivery plans to enable fulfillment of articulated business goals. This role is instrumental in driving and tracking project activities, schedule, scope, and budget, as well as negotiating changes in plans and effective communication with all stakeholders. Success of technology project outcomes will be measured by the degree with which the initiative was delivered within timeline expectations, budget and scope.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Senior Digital Services Project Manager

Insight Global is sourcing for a Digital Services Project Manager sitting fully remote, working EST hours for a leading North American wholesale distributor of grocery products. This Project Manager... More will lead and deliver digital service initiatives focused on enterprise EDI modernization, backend application-to-system integrations, and internal digital architecture enhancements. This role oversees project intake, planning, execution, and delivery for technical initiatives across EDI (map buildouts, upgrades, architectural enhancements), digital integration efforts between applications and backend sources, and other digital transformation work. The Project Manager will also manage and track budgets for the Digital Services organization, requiring strong financial acumen and comfort with budget planning, forecasting, and reporting. The ideal candidate brings strong technical project management experience, exceptional communication abilities, and a proven track record driving cross-functional technology initiatives to completion. Day-to-Day Responsibilities Manage multiple digital service and integration projects throughout the full project lifecycle.Lead EDI-related initiatives, including architecture updates, upgrades, and map buildouts.Oversee backend digital integration projects that enable application connectivity to internal systems and data sources (architecture, new connections, modernization work).Conduct project planning, build work plans, assign responsibilities, and manage resource needs.Track, report, and maintain project budgets, financial forecasts, and spend alignment.Collaborate closely with engineering, architecture, development, and vendor teams on project execution.Identify risks, manage issues, remove roadblocks, and ensure timely delivery.Prepare and deliver project status reports to leadership and stakeholders.Ensure all project documentation, artifacts, and deliverables are accurate, complete, and properly stored.Support quality assurance activities, testing readiness, and deployment coordination.Occasionally work outside normal business hours to support critical project milestones. Key Responsibilities Manage and deliver digital service projects across EDI, integrations, and backend technology platforms.Ensure alignment of project scope, timeline, and budget with organizational goals.Lead cross-functional and vendor collaboration to deliver scalable digital solutions.Act as primary intake for new project requests within the Digital Services function.Maintain financial oversight of departmental budgets, including budget tracking, reporting, and variance analysis.Ensure solutions follow enterprise standards, security requirements, and best practices.Coach or guide junior PMs or project contributors when needed.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Digital Product Manager- Supply Chain Domain

Digital Product Managers are strategic leaders responsible for driving the development, launch, and ongoing support of a companys digital products. They focus on long-term vision, market trends, and... More identifying new opportunities.Responsibilities:Understanding and delivering digital product or other product goals established including quantifying business benefit.Product roadmap management, creating and guiding roadmaps for product deliveryGuiding UX design and working cross functionally with Change Management, Virtual reality and Data teamsSet ambitious and clear product vision deliverables and communicate it effectively to stakeholders, the team, and the rest of the unit.End to end team, digital product, output strategy from inception to production. Own and drive product lifecycle from design to launch Develop key cross functional partnerships to deliver value added products for PepsiCo Define product requirements and roadmaps Maintain multiple product roadmaps in-line with company vision & strategy Work cross-functionally with Design, Engineering, Sustain, Transformation and Market teams Pursue a deep understanding of user and customer needs through research, workshops and data analysis Capture detailed business product requirements as user stories Drive scalable processes and innovation around the product development cycle Develop metrics and KPIs to measure the success of products, identify areas for and drive improvement with key stakeholders Collaborate across teams to communicate product strategies with internal stakeholders and adjust priorities according to feedbackWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Business Development Manager (Data Centers)

The Business Development Manager - Data Center Valve Infrastructure will play a critical role in accelerating the growth of our data center business by driving early-stage specification and approval... More of our Pratt Industrial Valve products with consulting engineers, EPC firms, OEMs, and end users. This role serves as the business development technical face of the company in the data center market, working upstream of traditional sales activities to ensure our products are specified, approved, and included on Approved Manufacturer Lists (AMLs) for current and future projects.This position is not a transactional sales role. Success will be measured by increased specification penetration, AML inclusion, and long-term project pipeline development within the data center segment. In addition, this role will collaborate cross-functionally on initiatives across other industrial market segments such as (but not limited to) oil & gas markets.The Business Development Manager - Data Center Valve Infrastructure position can be based near any major U.S. airport given the expected 75% travel.Key ResponsibilitiesSpecification & AML Development? Proactively call on consulting engineers, MEP firms, EPCs, OEMs, and data center owners to drive product specification and basis-of-design positioning.? Secure placement of company products on Approved Manufacturer Lists (AMLs) for hyperscale, colocation, and enterprise data center projects.? Influence project specifications early in the design phase to ensure technical alignment with our product portfolio and manufacturing capabilities.Technical Sales Support? Act as the primary technical resource for data center-related applications, supporting internal sales teams with product selection, application guidance, and competitive positioning.? Lead technical presentations, lunch-and-learns, and design reviews with engineering firms and customers.? Support complex bid opportunities by providing technical clarifications, submittals, and compliance documentation.Market & Application Expertise? Develop deep expertise in data center infrastructure requirements, including reliability, redundancy, uptime expectations, and critical service applications.? Provide feedback to product management and engineering on market needs, specification trends, and gaps in the current portfolio.? Track competitive products and specifications to help refine positioning and technical differentiation.Cross-Functional Collaboration? Partner closely with Sales, Distribution, Product Management, Engineering, Supply Chain, and Operations to align specifications with manufacturability, lead times, forecasting, and cost structure.? Work with marketing to support the development of technical literature, specifications, and application tools targeted to the data center market.? Coordinate with regional and national sales teams to transition spec?d opportunities into executable sales projects.Reporting & Metrics? Maintain visibility into specification activity, AML wins, target accounts, and key engineering relationships.? Provide regular updates on pipeline health, specification progress, and strategic account engagement.150-170KWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Account Executive

About AAIAAI, LLC is a leading independent distributor of electronic components, helping customers navigate supply chain challenges in a rapidly evolving global market. As demand for semiconductors... More and critical components continues to grow, we partner with companies to secure supply, manage risk, and keep production moving.At AAI, you?ll join a fast-paced, high-energy environment where performance, learning, and growth are rewarded.What We Offer? Uncapped earning potential with a strong commission structure? A clear path for career growth and advancement? Structured training program focused on sales, market knowledge, and sourcing? 1:1 mentorship from experienced sales leaders and top performers? Exposure to a high-demand, recession-resilient industry? A collaborative environment with real-time support from sales and purchasing teams? Fast sales cycles that allow you to learn quickly and see results earlyWhat You?ll Do? Prospect and engage new customers through calls, email, and LinkedIn outreach? Support and grow existing accounts by building strong customer relationships? Learn and execute the full sales cycle: quoting, negotiation, and order management? Partner with the purchasing/sourcing team to locate components and fulfill customer needs? Gain an understanding of market trends (pricing, shortages, lead times) and communicate insights to customersMaintain accurate activity and pipeline tracking in CRM systemsWhat You?ll Learn? How the global electronics supply chain operates? Fundamentals of B2B sales and account management? How to navigate pricing, availability, and sourcing challenges? Negotiation and relationship-building skills? How to manage a high-volume sales pipelineWhat Success Looks Like? Building a strong pipeline of new business opportunities? Consistently improving sales performance and activity metrics? Developing confidence in customer conversations and deal execution? Growing into a fully independent account managerWhy Us?This is more than a sales role?it?s an opportunity to build a career in a high-growth industry where speed, intelligence, and relationships drive success. If you?re motivated, competitive, and ready to learn, we provide the platform to accelerate your career.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Account Executive

The Account Executive role focuses on helping enterprise organizations accelerate software development and delivery through Jenkins and DevOps solutions. This position is responsible for building... More trusted relationships with engineers and senior IT/business leaders, managing a high value sales pipeline, and driving growth across named accounts and top prospects. The AE will demonstrate product offerings, qualify opportunities using MEDDPICC, and collaborate closely with partners such as AWS, GCP, and Regional SIs to expand adoption and deliver measurable customer outcomes.If you feel this role could be a fit, apply today!We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

AI Product Owner

A large enterprise client of ours is seeking a Product Owner to lead the vision and delivery of a customer facing, AI powered IVR experience. This role will focus on enabling customers to self-serve... More through natural voice interactions while improving customer satisfaction, operational efficiency, and call containment. This individual will serve as a techno functional lead, acting as a key liaison between business stakeholders and technology teams to shape the future of conversational platforms.Key Responsibilities?Own and drive the product vision, strategy, and roadmap for Conversational IVR solutions?Lead end to end delivery, ensuring strategic value, usability, and performance of solutions?Translate business needs into clear technical requirements, including data flows and data structure mappings?Partner with engineering teams to create user stories, define acceptance criteria, and curate the product backlog?Manage backlog prioritization and ensure 1?2 iterations of work are always ready?Balance customer experience, business value, and delivery timelines when making prioritization decisions?Influence key stakeholders across design, planning, and execution decisions?Collaborate closely with frontend and backend engineers, designers, and business partners in an agile environment?Define and track data driven metrics to measure and benchmark solution success?Drive product launches and coordinate cross functional execution across the enterprise?Play an active role in continuous optimization and process improvements?Provide leadership, technical guidance, and mentorship within the product domainBehavioral Competencies?Effective Communication: Clearly articulate complex technical concepts to diverse audiences?Leadership: Make informed decisions, take ownership, and lead by example?Collaboration: Foster strong cross functional partnerships and resolve conflicts constructively?Problem Solving: Apply analytical thinking and creativity to solve complex challenges?Adaptability: Thrive in fast changing environments with evolving priorities?Customer Focus: Use customer insights and feedback to drive continuous improvement?Strategic Thinking: Stay current on industry trends and emerging technologies?Negotiation Skills: Align stakeholders and communicate a unified, actionable perspective$50-60/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less