Job Search Results for Customer Success Manager

Regional Director of Operations

Summary The Regional Director will oversee, lead, and strategically manage multiple Districts within an assigned region of Insight Global's client. This role serves as a critical link between field... More operations and executive leadership?driving profitable growth, operational excellence, and leadership development across all assigned markets. The Regional Director will directly manage District Directors and be accountable for regional performance in sales, profitability, working capital, and customer satisfaction, while supporting company-wide strategic initiatives. Essential Functions ? P&L Leadership: Own full financial accountability for assigned region; review monthly performance metrics and drive improvement across revenue, gross margin, OPEX, and working capital. ? Operational Excellence: Partner with District Directors to implement consistent branch practices, drive process efficiency, and ensure alignment to corporate standards in safety, service, and profitability. ? Leadership Development: Build and mentor a high-performing field leadership team; assess bench strength, coach District Directors, and create readiness plans for future leaders. ? Sales & Market Growth: Champion regional business development efforts; support sales teams in securing strategic projects, strengthening customer relationships, and expanding market share. ? Strategic Initiative Execution: Serve as a field sponsor for enterprise initiatives (ERP, CRM, Safety, HR, or M&A integration), ensuring successful adoption and change management throughout the region. ? Lots of M&A, responsible for the integration of new company, new ERP, and new CRM ? Working Capital Management: Monitor and improve DSO, inventory turns, backlog management, and margin integrity; drive accountability across branches for disciplined financial practices. ? Cross-Functional Collaboration: Partner closely with executive leadership, Finance, HR, Supply Chain, and other functional heads to ensure regional alignment to company priorities. ? Culture and Engagement: Model the company?s SERVE values and promote a positive, performance-driven culture across all teams and locations. ? Customer Excellence: Ensure all districts deliver an exceptional customer experience; maintain relationships with key accounts, general contractors, and suppliers to support ongoing partnerships. Risk and Compliance Oversight: Uphold corporate governance, contract review protocols, and safety requirements across all operations.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Director of E-commerce Growth Strategy

A client of Insight Global is looking to bring on a Director of E-comm growth strategy. The Director of Growth, eCommerce will spearhead the development and execution of robust growth strategies and... More tactical plans specifically tailored to their DTC websites . This role focuses on creating detailed plans for organic search, paid search, affiliates, email marketing, and offline marketing to achieve key business objectives, including revenue growth, customer acquisition, retention, and enhanced market penetration in the sleep industry. You'll own the visualization of how these strategies come to life through comprehensive, detailed planning, working closely with cross-functional teams in marketing, product, operations, and technology to bring data-driven channel strategies to fruition.Compensation:$60/hr to $70/hr Exact compensation may vary based on several factors, including skills, experience, and education.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Talent Acquisition Partner

The Talent Acquisition Partner plays a key role in sourcing, attracting, and hiring top talent across the organization. This role partners closely with hiring managers, HR Business Partners, and key... More stakeholders to align recruiting strategies with business objectives while delivering an exceptional candidate experience. The ideal candidate is strategic, data-driven, and proactive, with the ability to adapt quickly to changing hiring needs.Key ResponsibilitiesOwn and manage the full recruitment lifecycle, from job posting and sourcing through interview coordination and offer negotiationPartner with hiring leaders and HRBPs to understand workforce needs and develop effective, business-aligned recruiting strategiesProactively source, engage, and assess candidates across a variety of roles, levels, and functionsUtilize ATS and recruiting tools to manage candidate pipelines, maintain accurate data, and provide regular reporting and insightsDeliver a high-quality candidate and hiring-manager experience throughout the recruitment processMentor and support junior members of the Talent Acquisition team, sharing best practices and driving developmentParticipate in special projects and initiatives across Talent Acquisition and HR to support organizational goalsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less