Job Search Results for it manager

KEY RESPONSIBILITIES: ?Research, troubleshoot and diagnostic hardware/software to identify, document and resolve errors/issues?Provide 2nd level user support for incidents that require local... More resolution and cannot be resolved by the Service Desk.?Response to service desk request tickets and outages via phone, email or online incident management ensuring completeness of tickets and follow up with other team members in case of incident escalation.?Provide hands-on support for IT project implementations and performs miscellaneous job-related duties as assigned.?Collaborate with End User Services Team to resolve end-user?s technology issues.?Support hardware and software installation/configuration in accordance with corporate policies and as designed by the End User?s team.?Provide customer satisfaction by handling work orders with efficient communication, documentation and timeliness.?Support PC replacement programs and emergency exchanges.?Maintain utmost confidentiality on all conversations, documents, correspondence, research records, information, data, etc.?Assist in the asset management of all end-user devices and manage the stock level of spare equipment. Additional Duties?Develop/optimized, repair and return to user procedures on OS/hardware related issues.?Keep IT manager inform about the state of the local infrastructure.?Support the Platform Service team for local backup operation in line with corporate policies?Any additional responsibilities assigned by his supervisor as required.?Orders and/or manages repair parts as required.?Assists with any necessary wiring for networks and phone services as required.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

DAY TO DAY:? Application Support services: GE CENTRICITY PERIOPERATIVE ANESTHESIA (CPA), GE CENTRICITY PERIOPERATIVE MANAGEMENT (CPM), VOCERA, PROVATION MEDICAL, and other miscellaneous applications... More that are linked to these.? PROBLEM solve and identify solutions to non-standard requests.? DOCUMENT and communicate effectively in order to ensure timely resolutions.? SUPPORT by Working with third-party vendors in order to support the GE CPM, GE CPA, Vocera, Provation Medical (ProvationMD);? Assesses and interpret customers' needs and requirements.? TESTING the functionality of application(s) as the environment is constantly applying updates/patches to different environments we are in and linked to;? TAKE OWNERSHIP for tickets, service requests that come into HEAT ticketing system.? SUPPORT and assist with Vendor Access Requests.? TROUBELSHOOT and assist UHG ServiceDesk tickets and requests, if any.? DOCUMENT and prepare to send out notifications/outages/maintenance via email to the stakeholders.? Analyze technology solutions options and provides feedback to appropriate parties.? Maintain with all IT policies and procedures required.? TAKE OWNERSHIP to schedule TEAMS meetings in order to gather appropriate IT professionals and or Clinical Management in order to communicate on a bigger scale for projects, tasks, updates, if no project manager is involved.? Run through the testing process a clinical staff members would process through a patient case file in a day.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

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testWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone... More matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

The Senior Technical Support Analyst (Mobile) provides advanced operational support for enterprise iOS/iPadOS devices and mobile services. This role focuses on device lifecycle support, Workspace ONE... More (MDM/UEM) administration from a support perspective, and carrier/telecom expense management. The position implements existing standards defined by Engineering and InfoSec and does not perform custom MDM engineering or scripting.Day-to-Day ResponsibilitiesProvision, enroll, configure, and support corporate and COBO/COPE iOS/iPadOS devices using Apple Business Manager Automated Device EnrollmentPerform Tier 2/3 incident, request, and problem management for mobile devices; provide escalation support to the Service DeskApply and monitor MDM profiles, applications, and compliance policies; troubleshoot scope and compliance issuesManage mobile device lifecycle activities including staging, kitting, shipping, RMAs, decommissioning, and CMDB updatesAdminister wireless carrier accounts (adds/changes/deactivations, ports, SIM/eSIM lifecycle, device swaps)Optimize rate plans and features; perform monthly billing reconciliation, dispute management, and cost reportingSupport mobile security incidents (lost/stolen devices, phishing) including remote lock/wipe actionsDeliver high-quality remote and deskside support, including VIP and mission-critical usersMaintain documentation, SOPs, runbooks, and knowledge base articlesSupport mobile-related projects (iOS upgrades, app rollouts, pilots) under guidancePay Rate: 35/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Office Administrator will support a large corporate consulting firm's office in Dallas with around 60+ employees assigned to this office. This is a long-term permanent contract-to-hire position... More that will begin as a contract and convert to direct employment after 6-12 months.Responsibilities include:Supplies and inventory management, for example ordering supplies and snacks and organizing them in the office appropriatelyFacilities support, for example calling a plumber or repairman as neededSupport for AP processes (AP duties not included, but they will prepare AP info to go to a third party finance team to prevent AP rejections)Preparing the office, catering, conference rooms etc. for visits from ExecutivesSupport organization and documentation for a fleet of about 14 vehiclesCoordinate with security and IT for key card access for any new hiresAny other ad hoc administrative support duties that arisePay will vary based upon individuals' relevant experience and background across a range of $55,000-$60,000 annually. Benefits include health, dental, vision, and 401K.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a full time Network Operations Technician working under the direction of the NOC Supervisor and IT Management for a large higher education client. Essential... More responsibilities include providing production network and systems monitoring, performing moderately complex fault-management and assigned configuration tasks in support of customers and customer supporting systems. This position is the technical lead for identifying and isolating large-scale systems and network issues. This person will perform routine tape rotations, provide routine remote hands-on work, and participate in additional support functions related to Operations Center and data center operations as needed.Responsibilities:? Perform Tier 2 and Tier 3 support for a variety of systems and applications in a 24x7 Network Operations Center.? Analyze, triage and troubleshoot alarms received by internal and external monitoring and trending systems.? Proactively monitor operating systems, databases, web servers and network devices.? Complete assigned tasks in a timely manner; escalate as required to management and/ or customers.? Ensure escalations are handled in a professional, consistent, and relentless manner.? Manage incidents from beginning through final resolution, including customer notification.? Create/Delete/Manage all user accounts utilizing Microsoft Forefront Identity Manager (FIM) and Microsoft Active Directory.? Handle server based hardware installation, configuration, troubleshooting, and replacement.? Patch Windowsand Linux servers as needed.? Administer messaging systems, trouble ticketing system and various operating systems.? Coordinate the installation of client department-specific applications and systems.? Contact support for various systems on campus as well as troubleshooting hardware/applications.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Technical Business Systems Analyst (BSA) to partner closely with a Technical Project/Program Manager in delivering complex, cross-functional initiatives spanning IT... More systems, digital platforms, engineering tools, and enterprise applications. This role serves as the bridge between business stakeholders, engineering teams, and delivery leadership, translating project goals into clear, actionable system and data requirements.The BSA will focus on requirements definition, systems analysis, process mapping, and solution validation, enabling the PM to execute schedules, milestones, and delivery governance effectively.Key ResponsibilitiesRequirements & Business AnalysisPartner with the Technical PM to elicit, document, and manage business, functional, and technical requirements across Vertiv initiatives (IT, product, engineering, manufacturing, service, or digital platforms).Lead stakeholder interviews, workshops, and working sessions to capture current-state and future-state system needs.Translate high-level initiatives, roadmaps, and program goals into user stories, use cases, functional specs, and acceptance criteria.Trace requirements through the full delivery lifecycle to ensure alignment with scope, timelines, and outcomes.Systems & Technical CollaborationAct as a liaison between business users, architects, developers, data teams, and product owners.Analyze system integrations, data flows, dependencies, and impacts across ERP, PLM, CRM, cloud platforms, IoT systems, or custom applications.Support solution design by validating that proposed technical approaches meet business objectives.Assist with data mapping, system configurations, workflows, and interface definitions where needed.Delivery & PM PartnershipWork in lockstep with the Project/Program Manager to support project planning, backlog grooming, and milestone execution.Identify risks, gaps, dependencies, and requirement changes early; surface findings to PM leadership.Support Agile, hybrid, or waterfall delivery models, including sprint planning, demos, and retrospectives.Contribute to status reporting, change management, and cross-team coordination.Testing, Validation & AdoptionDevelop and execute UAT plans, test cases, and validation scripts in collaboration with QA and business teams.Ensure delivered solutions meet documented requirements and business outcomes.Support change management, training documentation, and go-live readiness.Process ImprovementMap and optimize end-to-end business and system processes to improve efficiency, scalability, and data quality.Identify opportunities for automation, system consolidation, or technical improvements.Maintain standards for documentation, traceability, and governance.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Our customer is seeking a Site field engineer with focus on Mechanical/Plumbing Infrastructure. This resource will provide support for the local construction and commissioning teams to cover an... More expected increase in project load for the stated services term. It is expected that much of this scope will be performed at the site in-person, with periodic ability to work from the firm or remotely at home.The individuals performing services will report directly to the client Data Center Services (DCS) Project Manager. Initial training will be provided by the DCS managers but it is expected that subsequent training for new individuals will be managed by the selected firm.All individuals of the selected firm that are working with client information will be required to comply with the client?s Non Disclosure Agreement (NDA) and will be expected to keep confidential information secure.This service is not intended to take the place of the responsibilities of the Engineer of Record for the projects and there are no requirements for providing PE stamped or sealed documents while performing the services. Compensation:$60hr to $80/hr + OT Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

KEY RESPONSIBILITIES: ?Research, troubleshoot and diagnostic hardware/software to identify, document and resolve errors/issues?Provide 2nd level user support for incidents that require local... More resolution and cannot be resolved by the Service Desk.?Response to service desk request tickets and outages via phone, email or online incident management ensuring completeness of tickets and follow up with other team members in case of incident escalation.?Provide hands-on support for IT project implementations and performs miscellaneous job-related duties as assigned.?Collaborate with End User Services Team to resolve end-user?s technology issues.?Support hardware and software installation/configuration in accordance with corporate policies and as designed by the End User?s team.?Provide customer satisfaction by handling work orders with efficient communication, documentation and timeliness.?Support PC replacement programs and emergency exchanges.?Maintain utmost confidentiality on all conversations, documents, correspondence, research records, information, data, etc.?Assist in the asset management of all end-user devices and manage the stock level of spare equipment. Additional Duties?Develop/optimized, repair and return to user procedures on OS/hardware related issues.?Keep IT manager inform about the state of the local infrastructure.?Support the Platform Service team for local backup operation in line with corporate policies?Any additional responsibilities assigned by his supervisor as required.?Orders and/or manages repair parts as required.?Assists with any necessary wiring for networks and phone services as required.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking an Industrial Security Analyst to join our growing team at Nellis, AFB, NV. The Industrial Security Analyst 2 position will serve as the Front Desk Collateral Security... More Manager. The position requires an in-depth knowledge of Military Customs and Courtesies and all facets of the Security field, with a strong emphasis and understanding of Industrial and Physical Security, along with knowledge and expertise of Access Commander, Database Reconciliation, overall DISS/NBIS/NISS security actions, knowledge of generating DD254's to include; subcontractor DD254's, submission of Facility Clearance (FCL) sponsorship for subcontractor, as well as conducting semi-annual self-inspections to include physical security inspections.What You Will Do?Acts as the JITTC's front desk security and customer service representative.?Reviews and implements federal security regulations that apply to company operations.?Obtains rulings, approvals, interpretations, and acceptable deviations for compliance with regulations from government agencies.?Ensures that classified information entrusted to the company is properly safeguarded as outlined in federal controlling instructions.?Provides administrative security support associated with the receipt, distribution, inventory, reproduction, and disposition of classified?material.?Administers and maintains physical security procedures for visitor control, employee identification and safeguarding of company facilities,?equipment, materials, and employee property.?Develops and conducts security briefings and security education programs.?Provides oversight for programs for the protection of classified information and Controlled Unclassified Information (CUI) as well as propriety?information.?Prepares, sends, and receives visitor certifications when requested.?May investigate losses and employee security infractions/violations and prepares reports specifying preventive actions to be taken.?Assist in Personnel Security Actions such as managing the continuing eligibility program for employees.?Ensures accuracy of the Access Commander database.?Periodically inspect the facility to ensure physical security measures are being met and maintained.?Responsible for preparation and interfacing with the Defense Counterintelligence Security Agency (DCSA) during security audits.Compensation: $38/hr to $40/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start day 1 of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less