Job Search Results for service desk

A local school district will be hiring a team of consultants to complete their end of year/into summer school/back to school inventory refresh project. This person will be responsible for taking... More devices out of administration work spaces as they do office remodels of new furntiure and then reassembly the work stations for faculty use, storing equipment not to be used any longer, replacing several models of computers with new hardware, process for surplus, and taking inventory of hardware as they migrate over to their new ticketing system. This position will take place in work spaces that are not traditional in office environments, such as schools and administration buildings during the summer months.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Our client is looking for Tier 1 Reactive SOC Analyst to operate within a fast-paced MSSP environment supporting approximately 50 customer organizations, each with unique systems, tools, and security... More postures. Analysts are responsible for processing a steady flow of tickets, evaluating alerts to determine whether activity represents a legitimate cybersecurity threat, and deciding appropriate next steps, including escalation when necessary. Success in this role requires flexibility, adaptability, and the ability to operate independently in a dynamic, minimally structured environment without constant oversight. Analysts follow established processes while also critically evaluating how investigations are performed, focusing not only on outcomes but on improving detection quality and response workflows. The team is highly collaborative, and analysts are expected to contribute to shared standards, communicate clearly with teammates and customers, and participate in a 24/7 on-call rotation (one week every seven weeks).We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for an IT Helpdesk Technician to assist a customer of ours in Huntsville, AL. The role involves assembling, configuring, installing, monitoring, maintaining,... More troubleshooting, testing, and repairing various telephone equipment, PCs, printers, modems, and related hardware and software systems. It includes assisting senior IT personnel with the installation, configuration, maintenance, troubleshooting, testing, and repair of fiber-optic and other data and voice circuits, as well as wide area network and local area network equipment such as transceivers, switches, routers, and cabling. Responsibilities also include assembling and imaging new computers, upgrading user computers with peripheral hardware and software, and providing IT support to end users. This support often requires collaboration with other Technicians and Application Support. The role coordinates network system maintenance and upgrades with vendors and IT staff, recommending system enhancements and modifications.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Audio Visual Specialist for a healthcare client in the Orange, CA area. Their responsibilities are to be providing AV support for meetings, conferences, and special... More events across the organization. This will consist of supporting future events/meeting request for conference rooms, helping with incident tickets for room systems, coordinating with vendors to make sure net new installs are scheduled, and helping refresh older meeting rooms. They will be supporting the AV technologies within the rooms such as: web cams, monitors, microphones, TVs, gaming systems. The shift time will be Monday-Friday 7am-3:30pm. The client is looking for someone who can work well with the AV team, but also able to independently fill request, support incident tickets and coordinate with vendors on their own.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Greet visitors, clients, and guests in a professional and welcoming mannerAnswer, screen, and direct incoming phone callsManage front desk operations, including sign-ins and visitor... More coordinationMaintain a clean, organized, and professional reception areaCustomer ServiceRespond to customer questions and requests in person, by phone, or via emailProvide accurate information and route inquiries to the appropriate teamDeliver a positive customer experience by demonstrating empathy, patience, and professionalismHandle basic customer concerns and escalate issues when necessary Administrative SupportAssist with scheduling appointments and meetingsPerform light administrative duties such as data entry, filing, and document organizationManage incoming and outgoing mail and deliveriesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Senior Technical Support Specialist leads resolution of complex, high-impact technical and product-related issues while serving as the primary escalation point for Tier 1 and Tier 2 support. This... More role partners closely with Product, Engineering, and Operations to diagnose hardware and software issues, conduct root-cause analysis, and drive issues to resolution with strong ownership. The position strengthens overall support effectiveness through coaching, knowledge sharing, documentation, and continuous process improvement. Responsibilities include identifying recurring issue patterns, improving workflows and escalation paths, and contributing to consistent, high-quality support across B2C and B2B customers. Success requires deep technical expertise, sound judgment, cross-functional collaboration, and the ability to perform in a fast-paced, service-critical environment while consistently meeting defined performance metrics. This role is fully onsite in the PDX area and offering a base salary of $60k/yr.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

As part of the launch of a new configuration center, we are seeking two Configuration Technicians to support the setup and deployment of IT hardware and systems. This role is critical to the first... More phase of operations in a 1,500 sq. ft. warehouse workspace dedicated to inventory and configuration. The technicians will work closely with engineering teams and follow structured procedures to configure and deploy a full catalog of IT equipment.Pay Range $26-$28/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Join a leading robotics company as a Robot Operator. This role will utilize VR and similar technology tools to hands-on control humanoid robots and support the continued rapid development of... More automated technology. As part of a growing team, this position will work towards daily/weekly team goals and data points for high-visibility initiatives.Responsibilities include:Operation of robots through VR and GoPro based sensory inputStaging of scenes in which the robot will operateDetailed documentation of issuesFollow documented troubleshooting steps / audit documentation if process has changed, to keep information currentObserve and monitor teammates during active scenes to ensure safetyWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A large chemical manufacturing client of Insight Global is seeking an IT Helpdesk Technician to join their team in Plaquemine, LA. This person will be responsible for providing timely delivery of... More quality technician support services for all internal customers. This includes setting up all new hire equipment and required software (20%), break-fix of computers and their components, installing software manually, assisting with password resets and connection to scanners/monitors/phones, and moving equipment to and from various locations onsite. This role will require travel to other sites, typically planned 2 weeks in advance. The established pay rate for this role is $25-27/hr, based on experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking to hire an IT Asset Management Specialist for one of our clients in Cleveland, OH. This is a high-impact role supporting a large-scale device deployment initiative that will... More expand the organization's managed asset portfolio to over 6,000 devices, including laptops and iPads across multiple business units,Key Responsibilities: ?Manage the full lifecycle of IT assets including procurement, deployment, tracking, and decommissioning across a fleet of 6,000+ devices?Oversee and execute a large-scale rollout of laptops and iPads to field managers and corporate users?Maintain accurate and up-to-date asset records within the organization's ITSM platform (Jira)?Coordinate the integration and tracking of newly acquired assets from a recently onboarded business unit?Collaborate with IT leadership and cross-functional teams to ensure asset deployment timelines are met?Develop and maintain asset management documentation, policies, and standard operating procedures?Monitor device inventory levels and proactively identify gaps, discrepancies, or equipment needs?Support ongoing device management activities post-deployment, ensuring all assets remain properly tracked and accounted forWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less