Job Description
A large chemical manufacturing client of Insight Global is seeking an IT Helpdesk Technician to join their team in Plaquemine, LA. This person will be responsible for providing timely delivery of quality technician support services for all internal customers. This includes setting up all new hire equipment and required software (20%), break-fix of computers and their components, installing software manually, assisting with password resets and connection to scanners/monitors/phones, and moving equipment to and from various locations onsite. This role will require travel to other sites, typically planned 2 weeks in advance. The established pay rate for this role is $25-27/hr, based on experience.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
· 3+ years of repair/replace experience with IT equipment
· 3 years of hardware and software troubleshooting experience
· 2 years of experience working with Microsoft Office products and Windows 10 or 11
· 2 years of experience installing software (given a set up instructions)
· Ability to travel up to 40%
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.