Job Search Results for service desk

We are seeking a skilled MES Support/IT Analyst to join our team. The successful candidate will be responsible for supporting the Tulip MES platform, designing/developing Tulip applications, and... More providing general IT troubleshooting for the PCs running the MES Tulip software. This role requires a strong understanding of discrete manufacturing processes and the ability to ensure product genealogy and traceability. The position is onsite with a start time from 5 AM to 2 PM, Monday to Friday with Saturday shifts required at critical times. Second shift is also available starting at 1PM to 9PM. Key Responsibilities:?MES Platform Support: Provide technical support and maintenance for the Tulip MES platform, ensuring optimal performance and reliability.?IT Troubleshooting: Perform general IT troubleshooting on the PCs running the MES Tulip software, including hardware and software issues.?API Support / Development: Support the underlying APIs that keep the business data running.?Data Communication: Utilize Kepware to facilitate seamless data communication between various manufacturing systems.?Manufacturing Processes: Understand and support discrete manufacturing processes, ensuring efficient and effective production workflows.?Genealogy and Traceability: Ensure comprehensive product genealogy and traceability, maintaining accurate records and documentation for all manufacturing activities.?Problem Solving: Diagnose and resolve technical issues related to MES and IT systems, providing timely and effective solutions.?Collaboration: Work closely with cross-functional teams, including production, quality, and IT, to support manufacturing operations and continuous improvement initiatives.?Compliance: Ensure all activities comply with industry standards and regulatory requirements, particularly those related to defense manufacturing.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Summary:Performs assigned tasks and escalates issues during high-volume work activity or escalation-based situations. Leverages process knowledge and best judgment to complete next task without... More direct supervision. Coordinates, prepares, and executes incoming/outgoing deliveries (e.g. purchase order [PO] receiving, Rack Movement Supervisor [RMS] activities). Ensures complete and detailed physical inventory tracking and staging. Performs inventory cycle audits, data corrections, and various Data Center regulatory compliance or certification control audit activity. Performs material movement, including shipping/receiving and inventory management per standard process. Ensures detailed physical inventory tracking and staging. Performs destruction of data bearing devices (DBD) following all documented procedures and runbooks Required: High School Diploma AND 2+ years experience warehouse/supply chain in an information technology (IT) environment, inventory management, retail, warehouse management, or a related field Required: Basic understanding of how to use Microsoft Office applications (Outlook, Excel, Word).We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Lead Active Directory Engineer, for a full-time opportunity with a Specialty Insurance Provider in the Conshohocken, PA area. This person will have 2 direct reports, and... More will be responsible for developing and maintaining the organizations ITSM tooling and employee service center using Solarwinds or Fresh. Additionally, they will develop and report on all Service Desk metrics - incident, problem, change, request - time to resolve/respond, etc. This is a heavy Microsoft environment, and the client needs an SME who can support and maintain Entra AD, MAM and MDM process, Outlook, Exchange, Azure Virtual Desktop, and the ongoing migration to Microsoft Teams. This client is also currently building out the "zero touch" laptop provisioning model using tools such as Intune and Autopilot. Lastly, this Engineer should have experience with security tools such as CrowdStrike, Material, Zscaler Private Access, and any other Microsoft based tools.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Front Desk & Office Support?Serve as first point of contact for visitors; maintain a welcoming, professional environment?Answer and route phone calls and general inquiries?Maintain a clean,... More organized, and presentable front office areaAdministrative Support?Provide basic calendar and scheduling support for assigned staff?Coordinate meetings (scheduling, room reservations, logistics)?Assist with meeting materials preparation?Perform data entry, filing, and general administrative tasks?Assist with invoice processing and general payment supportOperational Support?Assist with coordination of office activities or small events?Provide coverage support for other administrative team members as neededWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

?Provide at the elbow support for EpicCare Ambulatory and Cadence in outpatient clinical settings?Support front desk / patient access staff with scheduling, check in, registration, and appointment... More workflows using Cadence?Support clinicians and clinical staff with EpicCare Ambulatory documentation, chart navigation, and daily workflows?Deliver clear, professional, and patient training to end users with varying levels of Epic experience?Answer workflow questions, reinforce best practices, and assist users in resolving issues in real time?Identify common user challenges and escalate system or build related issues to the appropriate team as needed?Travel between multiple Long Island locations as required to provide onsite support coverage?Maintain a positive, service oriented presence during a high visibility support periodWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A large medical and specialty gas supplier is seeking an IT Support Specialist to join their team in Lawrenceville, GA. This person will provide hands-on technical support during a period of... More increased onboarding and device deployment.This role supports an employee on leave and a large rollout of computers and mobile devices for new hires. The ideal candidate will have hands-on experience with Active Directory, setting up printers, and performing data transfers such as migrating user files and settings from one device to another. A strong plus is comfort with Apple devices, including iPads and iPhones, especially in setting up work emails on mobile devices. Excellent customer service skills, a positive attitude, and a willingness to learn and listen are essential. This role is perfect for someone who enjoys solving problems, supporting end users, and growing their technical skills in a collaborative environment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A large medical and specialty gas supplier is seeking an IT Support Specialist to join their team in Lawrenceville, GA. This person will provide hands-on technical support during a period of... More increased onboarding and device deployment.This role supports an employee on leave and a large rollout of computers and mobile devices for new hires. The ideal candidate will have hands-on experience with Active Directory, setting up printers, and performing data transfers such as migrating user files and settings from one device to another. A strong plus is comfort with Apple devices, including iPads and iPhones, especially in setting up work emails on mobile devices. Excellent customer service skills, a positive attitude, and a willingness to learn and listen are essential. This role is perfect for someone who enjoys solving problems, supporting end users, and growing their technical skills in a collaborative environment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Junior Configuration Technician to support the launch of a new IT configuration center for a top enterprise client. This role will be part of the initial phase of... More operations in a 1,500 sq. ft. warehouse workspace dedicated to inventory management and hardware configuration. The technician will work hands-on with a full catalog of IT equipment, following structured processes to configure, deploy, and track devices in support of ongoing projects. This is a great opportunity for a junior-level technician looking to grow within a structured, process-driven IT environment.Configure and deploy IT hardware including PCs, phones, routers, and peripheralsFulfill ServiceNow requests based on project build materialsTrack inventory and assets using Excel and inventory management toolsFollow standardized configuration and deployment procedures from engineering and operationsMaintain a clean, organized warehouse and configuration workspaceCollaborate with engineering teams and internal stakeholdersProvide feedback to help improve configuration and deployment workflows***Pay $15-$25/hr***We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are hiring At-The-Elbow support specialists to provide at the elbow support for EpicCare Ambulatory and Cadence in outpatient clinical settings. They will be supporting front desk staff with... More scheduling, check in, registration, and appointment workflows using Cadence. They will assist clinicians and clinical staff with Epic Cadence/Ambulatory documentation, chart navigation, and daily workflows. These specialists will need to deliver clear, professional, and patient training to end users with varying levels of Epic experience. They will need to answer workflow questions, reinforce best practices, and assist users in resolving issues in real time and identify common user challenges and escalate system related issues to the appropriate team as needed. Travel between multiple Connecticut locations as required to provide onsite support coverageWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

*Resolve IT service desk tickets/issues in a timely manner including documenting and creating knowledge articles. *Provide support at the desktop, troubleshooting, installing hardware and mobile... More devices both in person and to our remote users *Assist with IT desktop deployments and image improvements *Support our Manufacturing IT related hardware, including printers and scanners *Work closely with Windows 10+ operating system devices in diagnosing issues *Collaborate with the IT Networking team on projects and tasks related to deployment, maintenance, and configuration of network devices. *Provide resolution of issues typically received in our IT ticketing system, including triaging issues, and if needed, escalating to other technical resources to solve *Publish knowledge base articles for users to provide self-service support, as well as for training and reference by other IT members *Ability to work with IT vendors as needed, to solve problemsWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less