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A Level 2 Desktop Support Technician provides advanced technical assistance for complex hardware, software, and network issues that cannot be resolved by the Level 1 support team. This role requires... More in-depth troubleshooting skills, excellent communication, and the ability to work collaboratively with a small dynamic team to maintain a stable and efficient IT environment. The position involves dealing with computer and data security on a daily basis. The organization recognizes its vulnerability to the danger of data corruption or illegal access to our systems. For this reason, this individual must be of high caliber, honest and conscientious.?Serve as the escalation point for technical issues from the Level 1 support team, diagnosing and resolving complex hardware, software, and network problems?Perform advanced troubleshooting for a wide range of desktop issues, including operating system errors, application crashes, and peripheral device failures.?Install, configure, and upgrade Microsoft Windows Desktop Operating Systems on physical hardware or VDI?Install, configure, and upgrade applications, ensuring proper functionality and compatibility. Applications include: Microsoft Office Application Suite (Outlook, Excel, Word, PowerPoint), Adobe Acrobat, Trellix End Point Security, Citrix Workspace App, Forcepoint One Agent.?Manage Windows updates, testing and coordinate deployment with Level 1 support team?Install, configure, maintain, and administer desktops, laptops, printers, and mobile phones. Experience with Microsoft Intune a plus?Perform routine tasks within the IS Operations group such as backups, documentation, disaster recovery testing, production releases, system maintenance and integrated troubleshooting throughout the environment.?Set and meet project schedules?Ensure desktop efficiency, integrity and security.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a Senior Software Developer / Technical Lead to join our HR IT team, supporting Human Resources, Benefits, Corporate Communications, and related business systems. This role replaces a... More retiring technical lead and will serve as the primary technical authority for a small development team.The ideal candidate is a strong backend engineer with proven leadership experience, deep knowledge of modern .NET systems, cloud platforms, CI/CD pipelines, and applied AI capabilities. This role partners closely with HR stakeholders while leading development teams through technology refresh, modernization, and migration initiatives.What You?ll DoServe as technical lead for HR application systems, owning architecture, design, and implementation decisionsLead and mentor a team of 4 developers, providing technical direction and hands-on guidanceDesign, build, and maintain enterprise backend systems (approx. 90% backend / 10% frontend)Drive technology refresh and migration efforts, including modernization of legacy .NET applicationsCollaborate with HR and business stakeholders to translate requirements into secure, scalable solutionsLead complex systems analysis and development across the full SDLCDefine and enforce standards for CI/CD, cloud deployment, documentation, and code qualityMaintain accurate, clear, and up-to-date technical documentationEvaluate new tools, platforms, and architectural approachesProactively identify opportunities to improve system performance, automation, and business outcomesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

One of our largest telecom clients is seeking a Supply Chain Analyst to support supply planning for core internet products, which drive the business. This role sits within the Supply Chain Planning... More team and is heavily focused on Excel-based modeling and analysis, with an upcoming transition to a new planning system later this year. The ideal candidate is highly proficient in Excel, comfortable working with complex models and formulas, and able to explain insights and forecast changes to cross-functional partners.?Own and maintain a complex Excel-based supply planning model, ensuring data accuracy and integrity?Ingest forecasts and data inputs from cross-functional partners, including Product and Marketing?Consolidate multiple input files into a centralized planning model and work through the end-to-end planning process?Perform monthly planning cycles (approximately two weeks per cycle) and support the close process beginning around the 29th of each month?Review monthly forecasts with leadership and clearly articulate what changed, why it changed, and business impact?Distribute forecast outputs and reports to Product, Marketing, and internal stakeholders?Support ad hoc scenario planning and analysis, such as modeling supply impacts based on increased demand or connection targets oExample: assessing supply implications, gaps, and required actions if demand increases to a specific level?During lighter periods between planning cycles, respond to scenario requests and exploratory analysesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Defines, develops, and maintains a business oriented software and deploys new business process standards in SEP manufacturing sites. Provides expertise on Manufacturing solution and ensures... More End-to-End integration within existing Information System. Acts as the interface between the business and technical teams, capturing business need and translating it to a technical solution. Is a member of the eWInS (Electrical Wiring Industrial System) worldwide project.Provides day-to-day functional & technical support to the Business Units already deployed with manufacturing application (run mode) using SEP ticketing systems and monitors system alerts to anticipate any system malfunctionReports bugs to software development company or to other product owner peers with elements required for the analysis and with the right priority into their/our ticketing system Identifies Business Unit required evolutions that can impact Core Solution Supports Business teams during User Acceptance Tests and go-live phasesPerforms & maintains application set-up (including functional & technical settings)Defines and writes functional requirements based on Business needsDefines and writes functional & integration tests with the support of the Validation and Verification eWInS Leader Identifies and defines possible interfaces required with other systems Provides visibility and reporting to the eWInS support leaderEscalates deviations and issues to the eWInS support leaderDefines and communicates action plan, in case of any deviations to converge to the initial plan, to the project team and the eWInS support leaderEnforces project quality rules and methodologyAnalyzes risks and defines mitigations to be validated by the eWInS support leaderAdheres to safe work practices and contributes to the evolution of the health, safety, and environmental program and culture;Regular, predictable attendance is required;Other duties may be assigned.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

As a Digital Marketing Experiences Lead, you will play a critical role in shaping the client's presence across their .com, applications and targeted communication channels (email and push). You?ll... More connect the emotion of the brand to athletes through innovative digital strategies that drive engagement, retention/acquisition, and brand affinity.You will also act as a strategic owner of a key sport, influencing how it comes to life across campaigns and 365 experiences. This includes informing and influencing sport-specific digital strategies, driving innovation on and off our platforms, and aligning our organization with the energy of sport, sport culture, and innovation against the backdrop of sport moments.WHAT YOU WILL WORK ONYou will partner with cross-functional teams to provide strategic thought leadership across targeted comms and flagship experience journeys aligned to seasonal and fiscal strategies and goals. Our Digital Marketing Experiences Leads are responsible for end-to-end planning and programming of various content across campaign and trigger emails and app push/inbox, and App/.com experiences, which includes developing marketing and creative briefs, defining the linking strategy, reviewing creative and QAing final deliverables while ensuring launch dates are met with precision. You will provide feedback based on channel best practices, consumer insights, and strategic goals of the brand and business.You will own creating a relevant and personalized experience at scale for consumers while balancing developing specialists, leading special projects, removing blockers and escalating issues to right leaders.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk. The Service Desk supports roughly 3000+ end... More users. This analyst will sit onsite in the Seattle WA office 5 days a week. This role will primarily focus on 1st and 2nd level support handling software issues and more complex issues that may not have a KB written and it needs to be researched. Each field office has their own Desktop techs and this role will be a part of the Service Desk team - this team is encompassed of a virtual Tier 1, a virtual Tier 2 Application Support team and now onsite Tier 2 analysts. The onsite analysts can escalate internally to the virtual Tier 2 App team or to the Desktop team as needed. It is expected that this resource will be able to handle virtual and in-person live support. This resource will serve as one of the "faces" in person for the rest of the virtual service desk, so relationship building is key in this position. We want the end users to have a local onsite technician that they know. They won't be expected to be desktop support as there is another team responsible but more so be a trusted local Service Desk member and be able to connect with end users on a personal level. The firm is in the Top 50 largest law firms in the world; they focus on corporate, litigation, intellectual property, fund formation, public markets, employment, life sciences (#1 law firm for tech and life sciences IPOs), clean technology, real estate, financial services, retail, regulatory and energy practices. The firm received the following awards form Fortune Magazine: Best Companies to Work For, Best Workplaces for Women, Best Workplaces for Flexibility, Best Workplaces for Giving Back, and Best Workplaces for Parents.The Service Desk analyst will serve as the front line for the firm and will assist the organization in managing processes for Incident, Change, Service Request and Problem Management.We are seeking folks who are customer service-oriented, high energy, professional, and eager to learn new technologies. The total team of agents will be handling roughly 400-500 contacts a day (roughly 12-14/hr); roughly 33% of tickets are calls into the Service Desk, and 67% are emails coming in that will be allocated for scheduled calls. This role will require 1 day a month on the phone queue, but the majority of this role is technical research for complex issues, learning about more complex software support instances and staying up to date on new technologies being brought into their environment.Since this is a 365 desk there will be opportunities for the analyst to volunteer to work a holiday for 1.5 pay. The analyst will also accrue up to 10 days PTO to use. This role is a multi-year long engagement. Responsibilities:Provide responsive, timely and high-quality support to corporate customers regarding their technical inquiries, driving ownership and resolution of issues through critical thinking, technical proficiency, and excellent communication.- Research, resolve, and respond to complex questions received via emails, chat, and collaboration tools, providing support on the computing and collaboration environment, including the following systems, platforms, or technology:-Microsoft Office 365 Account Support, Password Resets, etc.-Windows 10; PC Laptop, Desktop and Mobile Device support-MS Office Productivity Suite functional support-Collaboration tools including but not limited to Zoom-Remote support toolsets including: ProxyPro-Support of Audio-Visual teleconference systems, equipment, and scheduling, such as Zoom Rooms-Acquire and maintain knowledge of updated supported platforms and releases, current support policies, and methods of support delivery, to provide technically accurate solutions to customers.-Attend structured and unstructured (shadow, OJT) training sessions offered within the group and assist in training workshops, as well as weekly Team training sessions.-Utilize ITSM ticketing system (such as ServiceNow) to classify, prioritize and enter details of each working interaction with appropriate level of detail and attention to completeness, accuracy, and grammar.-Participate in team projects that enhance the quality or efficiency of Service Desk service.-Average handling time ~9-13 minutes, handling 12-14 contacts/hourly.-Accurate troubleshooting notes, multi-tasking - documenting and troubleshooting simultaneously- The shift is 9am-6pmCompensation: $30-37/hr. Exact compensation may vary based on several factors, including skills, experience, and education.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking two sharp, hardworking Commissioning Managers to join an AI cloud and computing start-up with locations dispersed across the US. This role is based in upstate New York.This... More is a full-time, permanent role with competitive salary and equity package, in addition to bonus and benefits.The Data Center Commissioning Manager will take an active role in the preparation of commissioning and support of commissioning on site for key Data Center projects. This person will is also responsible for handover of the Data Center to the IT infrastructure team or the end customer.Day-to-day responsibilities:- Manage the commissioning process from site, technical due diligence design review, developing commissioning strategy and plan, attending factory & site acceptance testing, technical issues resolution, commissioning close out and turn over process as and where required.- Create and /or maintain best safety, quality, testing and commissioning practices and update the Cx Process to develop a safe, quality, and cost-effective solutions.- Develop/maintain commissioning Procedures and standards as well as attending regular construction site inspections to evaluate safety, construction, QA/QC, and commissioning process- Embody effective communication skills and report regularly on construction progress, commissioning progress, budget safety, schedule, QA/QC, Issues, and KPI metricsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A telecom company is looking for an Azure Data Platform Engineer to join their team in Denver or Boulder. This individual will be responsible for designing, building and maintaining their enterprise... More data pipelines, storage and solutions. A large focus for the organization is building out Azure data lakes as well as managing the Azure Data Factory and Azure Logic Apps. You'll work closing with the PowerBI team to understand their use of data and reporting from both a financial and operational reporting level. You will also play a large role in building out secure and scalable data pipelines that integrate with some of their other applications such as Microsoft Dynamics 365, Sitetracker and Concur. This is an onsite position four days a week in Denver or Boulder. It will begin as a six month contract with the possibility for conversion if they feel this is a good fit for the organization long term. Compensation:$75-85hrExact compensation may vary based on several factors, including skills, experience, and education.Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Network Administrator to join a leading lumber company?s dynamic IT team. This role is critical in maintaining, optimizing, and securing the organization?s network... More infrastructure. The ideal candidate brings strong hands-on experience across LAN/WLAN, SD-WAN, network security, cloud technologies, and a passion for staying current with emerging technologies.Responsibilities include: Network Infrastructure Management- Manage and maintain core and site network equipment (routers, switches, firewalls, etc.).- Design, implement, and optimize network topologies across all locations.- Administer and enhance SD-WAN infrastructure for reliable, high-performance connectivity.- Troubleshoot complex network issues and ensure high availability and performance.- Establish and enforce network standards, best practices, and configuration baselines.Wireless Networks- Manage and optimize the enterprise WiFi environment.- Conduct site surveys and implement improvements to enhance wireless coverage and performance.Network Security- Manage and configure firewalls, including Next-Generation Firewalls (NGFW) advanced features.- Implement and maintain Zero-Trust Infrastructure, including Zero Trust Network Access (ZTNA) solutions- Configure and manage remote access technologies to ensure secure connectivity for remote workersLoad Balancing and Traffic Management- Configure and maintain load balancers to optimize application performance and availability- Implement traffic management policies to ensure efficient use of network resourcesMonitoring and Maintenance- Implement and manage performance and health monitoring solutions for network devices and services- Develop and execute network device patch management processes to maintain security and stability- Conduct regular network audits and implement improvements based on findingsDocumentation and Process Improvement- Maintain up-to-date documentation of network configurations, topologies, and processes- Contribute to the development and refinement of network-related policies and proceduresWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Senior Network Engineer will serve as the primary Tier 3 escalation point for all network and wireless issues impacting the rollout and stabilization of an in-house, AI-enabled Push-to-Talk... More assistant for stores, running on MPOS devices. This role is highly operational and reactive?focused on resolving live store issues during installation waves, deployment bridges, and post-launch store support.Day-to-day work includes troubleshooting complex end-to-end issues across Aruba wireless (RF, roaming, SNR/RSSI, channel utilization), Juniper switching, and Palo Alto CloudGenix SD-WAN. The engineer will analyze voice traffic performance (SIP/RTP), QoS behavior, jitter, latency, and packet flow from device ? AP ? LAN ? WAN ? application. They will own escalations, run high-pressure incident bridges, and communicate updates clearly to retail operations and engineering leaders.The engineer will also work with Ekahau to validate RF coverage, interpret heatmaps, confirm voice survey thresholds, and ensure the wireless environment meets real-time voice requirements. While the role is not a project management function, it involves coordinating with store deployment partners, facilitating network readiness for installs, and documenting findings, configs, and knowledge-transfer materials in ServiceNow. In-office presence is preferred for rapid onboarding, shadowing, and faster support during the ongoing rollout.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less