Find Your Perfect Job

Job Search Results for help desk

Sort and Filter  | 112 Results for help desk  | Save This Search

Feb 27, 2026

Saint Bernard, OH

|

Desktop Support

|

Contract

|

$19 - $24 (hourly estimate)

{"JobID":500832,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-84.51,"Longitude":39.09,"Distance":null},"State":"Ohio","Zip":"45217","ReferenceID":"MSP-54b042cc-62f8-4a27-af01-ab4618a4aeb6","PostedDate":"\/Date(1772231115000)\/","Description":"We are looking to hire 2 entry level IT Technicians supporting our customer. -1 resource needed at 5289 Vine St, St Bernand, OH -1 resource needed at 8700 Mason Montgomery Road, Mason, OHWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Onsite IT Technician","City":"Saint Bernard","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-2+ years in a help desk, desktop support, or technical support role-Great customer service skills, and comfortable supporting customers over chat, email, phone, and in person -Experience remotely logging into devices for troubleshooting -Experience working in a ticketing system, preferably Service Now-Prefer experience working with IT hardware, even better if that experience is printers","Skills":"","Industry":"Desktop Support","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":23.5300,"SalaryLow":18.8240,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

We are looking to hire 2 entry level IT Technicians supporting our customer. -1 resource needed at 5289 Vine St, St Bernand, OH -1 resource needed at 8700 Mason Montgomery Road, Mason, OHWe are a... company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Jan 08, 2026

Charlotte, NC

|

Project Manager

|

Contract

|

$45 - $56 (hourly estimate)

{"JobID":480395,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-80.83,"Longitude":35.19,"Distance":null},"State":"North Carolina","Zip":"28202","ReferenceID":"CLT-61ce23ef-3d26-49fd-bebc-13aefa4dff57","PostedDate":"\/Date(1767896016000)\/","Description":"We are seeking a dynamic and people-focused Process Manager to drive the rollout and adoption of standardized processes across our Infrastructure and Application Production Support teams. This role is ideal for someone who thrives on collaboration, enjoys problem-solving, and excels at guiding teams through change. You will play a key role in ensuring operational consistency, improving process effectiveness, and fostering alignment between production support teams and leadership.________________________________________Key Responsibilities?Lead process rollout and adoption: Partner with strategic and cross-functional leaders to drive consistent implementation of standardized processes across multiple teams and organizations.?Understand and remove barriers: Work closely with teams to identify challenges, resolve roadblocks, and help achieve operational goals.?Promote alignment and visibility: Act as a connector between production support teams and executive leadership to ensure transparency, alignment, and continuous improvement.?Stakeholder engagement: Collaborate with diverse stakeholders?including those contributing part-time to process efforts?while balancing empathy with accountability.?APS and triage team collaboration: Partner with APS and triage groups to ensure new processes are relevant, practical, and effective.?Data-driven process management: Track and analyze tool usage, process effectiveness, and adoption metrics through data analytics.?Tool integration: Support the deployment and optimization of systems such as Change Management tools, Service Request platforms, and SOW tracking systems.?Hands-on engagement: Spend time working directly with teams to understand workflows, identify improvement opportunities, and recommend enhancements.?Sprint planning: Help define and prioritize deliverables within 3?4 week sprint cycles to ensure timely progress and measurable outcomesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Process Manager","City":"Charlotte","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? 5?7 years of experience in process management, organizational change, or a related discipline.?Strong understanding of production support environments, particularly Application Production Support teams.?Proven ability to influence without direct authority, driving buy-in and adoption across teams.?Skilled in data analytics and process tracking to measure performance and effectiveness.?Familiarity with Change Management, Service Request, and SOW tracking systems.?Experience working with Agile collaboration tools such as Jira and Confluence.?Exceptional interpersonal and communication skills, with the ability to connect and build trust across all levels of the organization.?Comfortable working in a highly interactive, non-desk-based environment that values proactive engagement and collaboration.","Skills":"","Industry":"Project Manager","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":56.1000,"SalaryLow":44.8800,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

We are seeking a dynamic and people-focused Process Manager to drive the rollout and adoption of standardized processes across our Infrastructure and Application Production Support teams. This role... is ideal for someone who thrives on collaboration, enjoys problem-solving, and excels at guiding teams through change. You will play a key role in ensuring operational consistency, improving process effectiveness, and fostering alignment between production support teams and leadership.________________________________________Key Responsibilities?Lead process rollout and adoption: Partner with strategic and cross-functional leaders to drive consistent implementation of standardized processes across multiple teams and organizations.?Understand and remove barriers: Work closely with teams to identify challenges, resolve roadblocks, and help achieve operational goals.?Promote alignment and visibility: Act as a connector between production support teams and executive leadership to ensure transparency, alignment, and continuous improvement.?Stakeholder engagement: Collaborate with diverse stakeholders?including those contributing part-time to process efforts?while balancing empathy with accountability.?APS and triage team collaboration: Partner with APS and triage groups to ensure new processes are relevant, practical, and effective.?Data-driven process management: Track and analyze tool usage, process effectiveness, and adoption metrics through data analytics.?Tool integration: Support the deployment and optimization of systems such as Change Management tools, Service Request platforms, and SOW tracking systems.?Hands-on engagement: Spend time working directly with teams to understand workflows, identify improvement opportunities, and recommend enhancements.?Sprint planning: Help define and prioritize deliverables within 3?4 week sprint cycles to ensure timely progress and measurable outcomesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Mar 04, 2026

New York, NY

|

Training

|

Perm

|

$110k - $120k (estimate)

{"JobID":502643,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-73.99,"Longitude":40.71,"Distance":null},"State":"New York","Zip":"10019","ReferenceID":"BOS-288ece2d-f669-465d-9689-b09124237956","PostedDate":"\/Date(1772663338000)\/","Description":"Insight Global is seeking a Learning \u0026 Technology Adoption Specialist to join an innovative international law firm client. This individual will be responsible for delivering high-impact technology training, personalized coaching, and ongoing support that helps attorneys and business professionals operate efficiently and confidently in a modern legal environment. This role requires excellent communication skills, with a passion for helping others learn and a strong understanding of emerging technologies, including generative AI tools. Daily Responsibilities: ?AI \u0026 Innovation EnablementoDeliver foundational training on generative AI concepts and best practices for responsible usage in the legal industryoIntroduce attorneys to AI tools such as Harvey, CoCounsel, Wendell, and provide guidance on integrating them into everyday practiceoStay current on AI developments and recommend relevant training opportunities or adjustments?Core Technology Training \u0026 OnboardingoDeliver live training sessions (in-person and virtual) on core systems: Microsoft 365, document management, communication platforms, and legal tech toolsoLead structured onboarding for new attorneys and business staff, with customized guidance tailored to each roleoSupport firmwide training initiatives related to new software rollouts or major upgrades?Personalized Coaching \u0026 Office HoursoHost ?Tech Office Hours? in-person and remotely, offering 1:1 support and workflow-specific helpoProvide individual coaching for users seeking targeted refreshers or tool-specific assistanceoServe as a trusted guide for professionals adapting to generative AI tools and modern work platforms?Just-in-Time Learning \u0026 Content DevelopmentoCreate user-friendly learning content including tip sheets, brief walkthroughs, and video snippetsoMaintain and enhance the firm?s internal learning resource libraryoTailor training materials to highlight practical, real-world use cases ? especially for AI and automation tools?Needs Analysis \u0026 CollaborationoTrack training trends and feedback to proactively identify skills gaps or emerging needsoCoordinate with Help Desk, the Practice Innovation Center of Excellence (CoE), and Regional Advisors to ensure training complements innovation enablementoShare observations and user feedback with internal product and engineering teamThis is a full-time position that offers flexible in-office working arrangements in NYC, Chicago, Houston, or Dallas. Compensation:$110,000 to $120,000 per year annual salary. This role is eligible for a discretionary bonus based on performance. Exact compensation may vary based on several factors, including skills, experience, geographic location, education, and consideration of internal equity.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Learning \u0026 Technology Adoption Specialist","City":"New York","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?2-4 years of training experience within legal or professional services industries?Enthusiasm and strong knowledge of generative AI tools (e.g., ChatGPT, CoCounsel, Harvey, CoPilot) and Microsoft 365?Exceptional communication skills and presentation skills ?Ability to manage competing training priorities across various teams and offices ?Bachelor?s degree in Information Systems, Computer Science, Legal Studies, or a related field","Skills":"?Experience with legal technology platforms and AI enablement/legal AI tools (Westlaw Precision, Lexis+, Vincent, Harvey, or practice-specific LLM applications)?Familiarity with tools like Articulate, Camtasia, Snagit, or Scribe","Industry":"Training","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":120000.0000,"SalaryLow":110000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is seeking a Learning & Technology Adoption Specialist to join an innovative international law firm client. This individual will be responsible for delivering high-impact technology... training, personalized coaching, and ongoing support that helps attorneys and business professionals operate efficiently and confidently in a modern legal environment. This role requires excellent communication skills, with a passion for helping others learn and a strong understanding of emerging technologies, including generative AI tools. Daily Responsibilities: ?AI & Innovation EnablementoDeliver foundational training on generative AI concepts and best practices for responsible usage in the legal industryoIntroduce attorneys to AI tools such as Harvey, CoCounsel, Wendell, and provide guidance on integrating them into everyday practiceoStay current on AI developments and recommend relevant training opportunities or adjustments?Core Technology Training & OnboardingoDeliver live training sessions (in-person and virtual) on core systems: Microsoft 365, document management, communication platforms, and legal tech toolsoLead structured onboarding for new attorneys and business staff, with customized guidance tailored to each roleoSupport firmwide training initiatives related to new software rollouts or major upgrades?Personalized Coaching & Office HoursoHost ?Tech Office Hours? in-person and remotely, offering 1:1 support and workflow-specific helpoProvide individual coaching for users seeking targeted refreshers or tool-specific assistanceoServe as a trusted guide for professionals adapting to generative AI tools and modern work platforms?Just-in-Time Learning & Content DevelopmentoCreate user-friendly learning content including tip sheets, brief walkthroughs, and video snippetsoMaintain and enhance the firm?s internal learning resource libraryoTailor training materials to highlight practical, real-world use cases ? especially for AI and automation tools?Needs Analysis & CollaborationoTrack training trends and feedback to proactively identify skills gaps or emerging needsoCoordinate with Help Desk, the Practice Innovation Center of Excellence (CoE), and Regional Advisors to ensure training complements innovation enablementoShare observations and user feedback with internal product and engineering teamThis is a full-time position that offers flexible in-office working arrangements in NYC, Chicago, Houston, or Dallas. Compensation:$110,000 to $120,000 per year annual salary. This role is eligible for a discretionary bonus based on performance. Exact compensation may vary based on several factors, including skills, experience, geographic location, education, and consideration of internal equity.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Mar 04, 2026

Allen Park, MI

|

Desktop Support

|

Contract

|

$19 - $24 (hourly estimate)

{"JobID":502596,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-83.21,"Longitude":42.25,"Distance":null},"State":"Michigan","Zip":"48101","ReferenceID":"MSP-452653e8-ce55-4f7f-92d9-b5df494c8ae0","PostedDate":"\/Date(1772660871000)\/","Description":"We are looking to hire an Onsite IT Technician to support our customer in Allen Park, MI. The Onsite IT Technician provides hands-on technical support for printers and related technology in a customer environment. This role focuses on resolving routine technical issues, supporting HP solutions, and building strong relationships with onsite stakeholders while escalating more complex problems as needed.Responsibilities-Provide onsite support for printers and related technology within assigned customer accounts-Independently resolve routine, in-scope technical incidents following defined procedures-Work with team members to troubleshoot and resolve more complex technical issues-Apply products and solutions to meet moderately complex customer needs-Integrate technical knowledge with business understanding to deliver effective customer solutions-Participate in customer expectation management and escalation processes when required-Build and maintain strong working relationships with customer management-Set and communicate clear expectations with customers based on defined service parameters-Continuously apply and grow technical knowledge to support assigned technology areasWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Onsite IT Technician","City":"Allen Park","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-2+ years in a help desk, desktop support, or technical support role-Great customer service skills, and comfortable supporting customers over chat, email, phone, and in person -Experience remotely logging into devices for troubleshooting -Experience working in a ticketing system, preferably Service Now-Prefer experience working with IT hardware, even better if that experience is printers","Skills":"","Industry":"Desktop Support","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":23.5300,"SalaryLow":18.8240,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

We are looking to hire an Onsite IT Technician to support our customer in Allen Park, MI. The Onsite IT Technician provides hands-on technical support for printers and related technology in a... customer environment. This role focuses on resolving routine technical issues, supporting HP solutions, and building strong relationships with onsite stakeholders while escalating more complex problems as needed.Responsibilities-Provide onsite support for printers and related technology within assigned customer accounts-Independently resolve routine, in-scope technical incidents following defined procedures-Work with team members to troubleshoot and resolve more complex technical issues-Apply products and solutions to meet moderately complex customer needs-Integrate technical knowledge with business understanding to deliver effective customer solutions-Participate in customer expectation management and escalation processes when required-Build and maintain strong working relationships with customer management-Set and communicate clear expectations with customers based on defined service parameters-Continuously apply and grow technical knowledge to support assigned technology areasWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Feb 10, 2026

Columbus, GA

|

Computer Operator

|

Contract

|

$40 - $50 (hourly estimate)

{"JobID":493324,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-84.87,"Longitude":32.39,"Distance":null},"State":"Georgia","Zip":"31905","ReferenceID":"DEN-bd931648-21d5-4df8-a405-87c50b1e03fb","PostedDate":"\/Date(1770764340000)\/","Description":"Insight Global is hiring for multiple locations across Honolulu, HI; Colorado Springs, CO; Ft. Hood, TX; Ft. Benning, GA; Ft. Bragg, NC, Virginia Beach, VA, Fort Knox, KY; San Fransico, CA; and Fussa, Japan. We are seeking skilled operations and intelligence professionals with experience using advanced data integration platforms to join our team.As a Field Service Representative (FSR) Analyst, you will play a critical role in supporting our client?s mission by enabling the successful adoption and utilization of their technology solutions. This position involves working directly with end users to train, mentor, troubleshoot, and optimize workflows, ensuring seamless integration and adoption of tools into operational environments for various government customers and end users. You?ll collaborate closely with analysts and technical teams to develop new use cases, resolve technical challenges, and provide actionable feedback for system improvements. These roles are highly interactive and require strong communication skills, adaptability, and a customer-first mindset. The ideal candidate will be able to train and mentor both technical and non-technical users. Core Responsibilities?Deliver hands-on and classroom training for analysts and operators?Embed with user teams to understand workflows and identify gaps?Assist in building dashboards and guiding users through data-driven solutions?Respond to Help Desk inquiries and escalate issues as needed?Diagnose and resolve technical issues quickly and effectively?Document activities, issues, and resolutions; support system upgrades?Provide detailed feedback to improve system functionality and user experience ?Stay current on platform capabilities and best practicesPay Range: Pay will be hourly and varies by level of experience and location. Average Range: ~$35-89/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Top Secret FSR Analyst (Ft. Benning, GA)","City":"Columbus","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?Top Secret Clearance with SCI eligibility ?2-10+ years supporting Military/Special Operations/Law Enforcement ?Experience with Palantir products ?Prior experience training users (software platforms) and briefing high-ranking military officials?Experience integrating intelligence capabilities to support operations?Willingness to travel domestically and internationally (~25%)","Skills":"?Experience with system testing, troubleshooting, and performance optimization?Technical proficiency with Python, Java, and/or JavaScript/typescript?Strong interpersonal skills and ability to build trust with end users","Industry":"Computer Operator","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":50.0000,"SalaryLow":40.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is hiring for multiple locations across Honolulu, HI; Colorado Springs, CO; Ft. Hood, TX; Ft. Benning, GA; Ft. Bragg, NC, Virginia Beach, VA, Fort Knox, KY; San Fransico, CA; and... Fussa, Japan. We are seeking skilled operations and intelligence professionals with experience using advanced data integration platforms to join our team.As a Field Service Representative (FSR) Analyst, you will play a critical role in supporting our client?s mission by enabling the successful adoption and utilization of their technology solutions. This position involves working directly with end users to train, mentor, troubleshoot, and optimize workflows, ensuring seamless integration and adoption of tools into operational environments for various government customers and end users. You?ll collaborate closely with analysts and technical teams to develop new use cases, resolve technical challenges, and provide actionable feedback for system improvements. These roles are highly interactive and require strong communication skills, adaptability, and a customer-first mindset. The ideal candidate will be able to train and mentor both technical and non-technical users. Core Responsibilities?Deliver hands-on and classroom training for analysts and operators?Embed with user teams to understand workflows and identify gaps?Assist in building dashboards and guiding users through data-driven solutions?Respond to Help Desk inquiries and escalate issues as needed?Diagnose and resolve technical issues quickly and effectively?Document activities, issues, and resolutions; support system upgrades?Provide detailed feedback to improve system functionality and user experience ?Stay current on platform capabilities and best practicesPay Range: Pay will be hourly and varies by level of experience and location. Average Range: ~$35-89/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Mar 10, 2026

New York, NY

|

Financial Services

|

Contract

|

$39 - $48 (hourly estimate)

{"JobID":504893,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-73.99,"Longitude":40.71,"Distance":null},"State":"New York","Zip":"10036","ReferenceID":"NYC-7fa9a7fc-b306-4557-b293-8d61435a5d91","PostedDate":"\/Date(1773174143000)\/","Description":"Day-to-Day Insight Global is seeking a FIX Client Enablement Specialist to join one of their top financial clients 3 days a week onsite in New York, NY. This individual will be joining the Global Markets Support team within the Electronic Equities desk and will support and contribute to onboarding, testing, certifying, and maintaining Electronic Equities clients. This role requires a solid working knowledge of the FIX protocol, equity trading workflows, and client connectivity. The specialist will manage standard onboarding tasks independently, assist with more complex implementations, and help troubleshoot production issues alongside senior team members. The position involves coordinating with internal technology, trading, and support teams to ensure smooth client connectivity and a high-quality electronic trading experience. The candidate is expected to act as a key point of contact for clients and internal stakeholders, driving delivery across multiple teams while ensuring production stability and a high-quality client experience.Key Responsibilities include:?Support end-to-end electronic client onboarding for Equities, including FIX connectivity setup, certification testing, and assisting with production go-live activities.?Handle FIX certification issues, client questions, and production incidents by troubleshooting and escalating more complex matters to senior team members as needed.?Partner with clients, vendors, and fund administrators to gather technical and functional requirements and translate them into scalable solutions.?Assist with client onboarding processes for both Equities and Swap electronic trading workflows.?Coordinate and execute comprehensive end-to-end testing to ensure production readiness and minimal post-go-live risk.?Oversee deployment of daily changes to the electronic trading stack in line with change-management and release processes?Implement and validate changes in UAT and pre-production environments, coordinating testing with internal teams and external clients?Work closely with development teams on new functionality, enhancements, and defect remediation?Partner with infrastructure and network teams to enable client connectivity (e.g., firewall rules, port configurations)?Promote operational excellence through improved documentation, standardization, and metrics?Maintain clear, proactive communication with global stakeholders, highlighting progress, risks, and dependencies?Produce and maintain project-level documentation, operational runbooks, and support metrics?Identify opportunities to improve client onboarding, certification, and support processesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"FIX Client Enablement Specialist","City":"New York","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Must-haves -3-5+ years of experience within electronic trading, FIX client enablement, or production support within capital markets-Deep hands-on expertise in FIX Protocol (FIX 4.2 / 4.4), including onboarding, testing and certification-Proven experience operating independently in a front-office-aligned or client-facing technology role-Experience working directly with sales and trading desks in a production environment-Experience using Jira for workflow management -Financial services/banking experience (Enterprise level)-Strong collaboration skills and ability to influence across teams","Skills":"Plusses - Broader markets knowledge including Futures and Options, FX, Fixed Income, Prime Brokerage, etc.- Previous experience contributing to or leading tooling and automation initiatives to reduce manual effort and operational risk","Industry":"Financial Services","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":48.4600,"SalaryLow":38.7680,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Day-to-Day Insight Global is seeking a FIX Client Enablement Specialist to join one of their top financial clients 3 days a week onsite in New York, NY. This individual will be joining the Global... Markets Support team within the Electronic Equities desk and will support and contribute to onboarding, testing, certifying, and maintaining Electronic Equities clients. This role requires a solid working knowledge of the FIX protocol, equity trading workflows, and client connectivity. The specialist will manage standard onboarding tasks independently, assist with more complex implementations, and help troubleshoot production issues alongside senior team members. The position involves coordinating with internal technology, trading, and support teams to ensure smooth client connectivity and a high-quality electronic trading experience. The candidate is expected to act as a key point of contact for clients and internal stakeholders, driving delivery across multiple teams while ensuring production stability and a high-quality client experience.Key Responsibilities include:?Support end-to-end electronic client onboarding for Equities, including FIX connectivity setup, certification testing, and assisting with production go-live activities.?Handle FIX certification issues, client questions, and production incidents by troubleshooting and escalating more complex matters to senior team members as needed.?Partner with clients, vendors, and fund administrators to gather technical and functional requirements and translate them into scalable solutions.?Assist with client onboarding processes for both Equities and Swap electronic trading workflows.?Coordinate and execute comprehensive end-to-end testing to ensure production readiness and minimal post-go-live risk.?Oversee deployment of daily changes to the electronic trading stack in line with change-management and release processes?Implement and validate changes in UAT and pre-production environments, coordinating testing with internal teams and external clients?Work closely with development teams on new functionality, enhancements, and defect remediation?Partner with infrastructure and network teams to enable client connectivity (e.g., firewall rules, port configurations)?Promote operational excellence through improved documentation, standardization, and metrics?Maintain clear, proactive communication with global stakeholders, highlighting progress, risks, and dependencies?Produce and maintain project-level documentation, operational runbooks, and support metrics?Identify opportunities to improve client onboarding, certification, and support processesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Nov 13, 2025

Washington, DC

|

Computer Operator

|

Contract

|

$50 - $63 (hourly estimate)

{"JobID":467119,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-77.03,"Longitude":38.89,"Distance":null},"State":"District Of Columbia","Zip":"20007","ReferenceID":"DEN-ec37ee6c-b263-4fce-864d-c47316864874","PostedDate":"\/Date(1763064893000)\/","Description":"Insight Global is hiring for multiple locations across Stuttgart, Germany; Honolulu, HI; Colorado Springs, CO; Vandenberg, CA; Ft. Hood, TX; Tacoma, WA; Ft. Bragg, NC, Virginia Beach, VA, and Washington, DC. We are seeking skilled operations and intelligence professionals with experience using advanced data integration platforms to join our team.As a Field Service Representative (FSR) Analyst, you will play a critical role in supporting our client?s mission by enabling the successful adoption and utilization of their technology solutions. This position involves working directly with end users to train, mentor, troubleshoot, and optimize workflows, ensuring seamless integration and adoption of tools into operational environments for various government customers and end users. You?ll collaborate closely with analysts and technical teams to develop new use cases, resolve technical challenges, and provide actionable feedback for system improvements. These roles are highly interactive and require strong communication skills, adaptability, and a customer-first mindset. The ideal candidate will be able to train and mentor both technical and non-technical users. Core Responsibilities?Deliver hands-on and classroom training for analysts and operators?Embed with user teams to understand workflows and identify gaps?Assist in building dashboards and guiding users through data-driven solutions?Respond to Help Desk inquiries and escalate issues as needed?Diagnose and resolve technical issues quickly and effectively?Document activities, issues, and resolutions; support system upgrades?Provide detailed feedback to improve system functionality and user experience ?Stay current on platform capabilities and best practicesPay Range: Pay will be hourly and varies by level of experience and location. Average Range: ~$35-89/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Top Secret FSR Analyst (Washington, DC \u0026 Ft. Campbell, KY)","City":"Washington","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?Top Secret Clearance with SCI eligibility ?2-10+ years supporting Military/Special Operations/Law Enforcement ?Experience with Palantir products ?Prior experience training users (software platforms) and briefing high-ranking military officials?Experience integrating intelligence capabilities to support operations?Willingness to travel domestically and internationally (~25%)","Skills":"?Experience with system testing, troubleshooting, and performance optimization?Technical proficiency with Python, Java, and/or JavaScript/typescript?Strong interpersonal skills and ability to build trust with end users","Industry":"Computer Operator","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":63.0000,"SalaryLow":50.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is hiring for multiple locations across Stuttgart, Germany; Honolulu, HI; Colorado Springs, CO; Vandenberg, CA; Ft. Hood, TX; Tacoma, WA; Ft. Bragg, NC, Virginia Beach, VA, and... Washington, DC. We are seeking skilled operations and intelligence professionals with experience using advanced data integration platforms to join our team.As a Field Service Representative (FSR) Analyst, you will play a critical role in supporting our client?s mission by enabling the successful adoption and utilization of their technology solutions. This position involves working directly with end users to train, mentor, troubleshoot, and optimize workflows, ensuring seamless integration and adoption of tools into operational environments for various government customers and end users. You?ll collaborate closely with analysts and technical teams to develop new use cases, resolve technical challenges, and provide actionable feedback for system improvements. These roles are highly interactive and require strong communication skills, adaptability, and a customer-first mindset. The ideal candidate will be able to train and mentor both technical and non-technical users. Core Responsibilities?Deliver hands-on and classroom training for analysts and operators?Embed with user teams to understand workflows and identify gaps?Assist in building dashboards and guiding users through data-driven solutions?Respond to Help Desk inquiries and escalate issues as needed?Diagnose and resolve technical issues quickly and effectively?Document activities, issues, and resolutions; support system upgrades?Provide detailed feedback to improve system functionality and user experience ?Stay current on platform capabilities and best practicesPay Range: Pay will be hourly and varies by level of experience and location. Average Range: ~$35-89/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Oct 12, 2025

San Francisco, CA

|

Computer Operator

|

Contract

|

$39 - $49 (hourly estimate)

{"JobID":454385,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-122.38,"Longitude":37.61,"Distance":null},"State":"California","Zip":"94128","ReferenceID":"DEN-f3c57686-b27f-44ec-9d0b-bf9d4ad89062","PostedDate":"\/Date(1760286772000)\/","Description":"Insight Global is hiring for multiple locations across Stuttgart, Germany; Honolulu, HI; Colorado Springs, CO; Vandenberg, CA; Ft. Hood, TX; Tacoma, WA; Ft. Bragg, NC, Virginia Beach, VA, and Washington, DC. We are seeking skilled operations and intelligence professionals with experience using advanced data integration platforms to join our team.As a Field Service Representative (FSR) Analyst, you will play a critical role in supporting our client?s mission by enabling the successful adoption and utilization of their technology solutions. This position involves working directly with end users to train, mentor, troubleshoot, and optimize workflows, ensuring seamless integration and adoption of tools into operational environments for various government customers and end users. You?ll collaborate closely with analysts and technical teams to develop new use cases, resolve technical challenges, and provide actionable feedback for system improvements. These roles are highly interactive and require strong communication skills, adaptability, and a customer-first mindset. The ideal candidate will be able to train and mentor both technical and non-technical users. Core Responsibilities?Deliver hands-on and classroom training for analysts and operators?Embed with user teams to understand workflows and identify gaps?Assist in building dashboards and guiding users through data-driven solutions?Respond to Help Desk inquiries and escalate issues as needed?Diagnose and resolve technical issues quickly and effectively?Document activities, issues, and resolutions; support system upgrades?Provide detailed feedback to improve system functionality and user experience ?Stay current on platform capabilities and best practicesPay Range: Pay will be hourly and varies by level of experience and location. Average Range: ~$35-89/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Secret FSR Analyst (Washington, DC)","City":"San Francisco","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?Secret Clearance or higher ?2+ years supporting Military/Special Operations/Law Enforcement (preferably DHS (CBP, ICE, HSI, TSA, DHS I\u0026A, or Coast Guard) ?Experience with Palantir products - - Palantir Gotham experience (building ontologies and workshop applications); Maven (MSS) is also preferred?Prior experience training users (software platforms) and briefing high-ranking military officials?Experience integrating intelligence capabilities to support operations?Willingness to travel domestically and internationally (~25%)","Skills":"?Experience with system testing, troubleshooting, and performance optimization?Technical proficiency with Python, Java, and/or JavaScript/typescript?Strong interpersonal skills and ability to build trust with end users","Industry":"Computer Operator","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":49.0000,"SalaryLow":39.2000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is hiring for multiple locations across Stuttgart, Germany; Honolulu, HI; Colorado Springs, CO; Vandenberg, CA; Ft. Hood, TX; Tacoma, WA; Ft. Bragg, NC, Virginia Beach, VA, and... Washington, DC. We are seeking skilled operations and intelligence professionals with experience using advanced data integration platforms to join our team.As a Field Service Representative (FSR) Analyst, you will play a critical role in supporting our client?s mission by enabling the successful adoption and utilization of their technology solutions. This position involves working directly with end users to train, mentor, troubleshoot, and optimize workflows, ensuring seamless integration and adoption of tools into operational environments for various government customers and end users. You?ll collaborate closely with analysts and technical teams to develop new use cases, resolve technical challenges, and provide actionable feedback for system improvements. These roles are highly interactive and require strong communication skills, adaptability, and a customer-first mindset. The ideal candidate will be able to train and mentor both technical and non-technical users. Core Responsibilities?Deliver hands-on and classroom training for analysts and operators?Embed with user teams to understand workflows and identify gaps?Assist in building dashboards and guiding users through data-driven solutions?Respond to Help Desk inquiries and escalate issues as needed?Diagnose and resolve technical issues quickly and effectively?Document activities, issues, and resolutions; support system upgrades?Provide detailed feedback to improve system functionality and user experience ?Stay current on platform capabilities and best practicesPay Range: Pay will be hourly and varies by level of experience and location. Average Range: ~$35-89/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Feb 17, 2026

New York, NY

|

Security Engineering

|

Contract

|

$40 - $50 (hourly estimate)

{"JobID":495929,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-73.99,"Longitude":40.71,"Distance":null},"State":"New York","Zip":"10017","ReferenceID":"BOS-22831f05-37c8-4e69-8579-20414270523a","PostedDate":"\/Date(1771363995000)\/","Description":"An international law firm is looking for an IAM Engineer to join their Security team and will support the design, implementation and ongoing operations of core enterprise identity and access management and PKI certificate systems. The Firm has more than 1,300 lawyers and has offices that span the globe from Boston, New York, Beijing, Brussels, Hong Kong, Houston, London, Los Angeles, Palo Alto, Sao Paulo, Tokyo and Washington, D.C. The Firm consistently ranks among the world\u0027s leading law firms. The Firm has the following practice areas: Corporate, Litigation, Banking \u0026 Credit, Capital Markets, Mergers \u0026 Acquisitions, Real Estate, Restructuring and Private Funds. They support clients in a variety of industries such as Energy (Oil \u0026 Gas, Power \u0026 Renewables), Financial Services, Healthcare \u0026 Life Sciences, Infrastructure, Technology, Insurance \u0026 Reinsurance, and Data Centers. This role will be 3 days onsite in NYC and the remaining 2 days remote, with the exception of the first two weeks of training which will be 4 days onsite. This role will join a team of two resources responsible for IAM operational tasks in Entra/Active Directory and special projects. They will be responsible for responding to IAM tickets that come through, troubleshooting issues and ensuring the appropriate approval processes are in place, certificates, adding accounts, granting access, etc. They are mostly onprem AD but there will be some in Azure EntraID. Key Responsibilities:- Administer and support Active Directory and Microsoft Entra ID environments, including users, groups, organizational units, and access policies. - Support identity lifecycle processes including provisioning, modification, and account termination.- Manage and support authentication protocols and systems including Kerberos, LDAP, SAML, and MFA platforms - Onboard applications to SSO platforms- Administer enterprise PKI (public key infrastructure), including certificate issuance, renewal, revocation, and support- Assist in the design, maintenance, and testing of role-based access and entitlements across infrastructure and applications. - Assist with periodic access reviews and certification campaigns. - Implement access requests according to established procedures and security policies, ensuring least privileged access.- Provide Tier 1 \u0026 2 support for IAM related issues, troubleshooting access problems and escalating complex issues to leadership.- Create and maintain clear and concise documentation related to IAM processes, configurations, and troubleshooting steps. - Assist with monitoring IAM systems for anomalies and generate reports on access activity. - Participate in testing of IAM system updates, patches, and new features. - Assist in the development and implementation of automation scripts to streamline IAM processes (e.g., PowerShell, Python).- Work closely with other IT teams (Help Desk, Applications, Infrastructure, Information Security) to ensure seamless integration of IAM solutions. They may also be asked to help with special projects like upgrading their MFA system on all server/laptops; implementing new vendor for Identity Validation and go through vendor selection, POC, Implementation etc; deploying browser plug in for secret server; assist in IGA solution implementation etc. Compensation:$50/hr to $53/hr.Exact compensation may vary based on several factors, including location, skills, experience, and education.Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"IAM Engineer - Hybrid Onsite","City":"New York","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 7+ years in IAM- Expert understanding of IAM concepts including authentication, authorization, RBAC, and least privilege- Hands-on experience with Entra ID and Active Directory- experience with troubleshooting IAM issues around certificates, create accounts, etc- familiarity with identity management (users, groups, accounts, etc), Authentication (SSO, MFA), Authorization \u0026 Access control, etc- Familiarity with certificate lifecycle management systems / PKI- understanding of authentication protocols including Kerberos, SAML, OAuth, OIDC, etc.- Understanding of zero-trust and modern security architectures","Skills":"- Automation of security tasks (Python, cplusplus, Java, Ruby, Bash etc)- lawfirm background- Security certifications (Security+, CEH, CRISC, CISM, CISA, CISSP, CCNP Security, GIAC GSEC, and Microsoft Systems Developer training)","Industry":"Security Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":50.0000,"SalaryLow":40.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

An international law firm is looking for an IAM Engineer to join their Security team and will support the design, implementation and ongoing operations of core enterprise identity and access... management and PKI certificate systems. The Firm has more than 1,300 lawyers and has offices that span the globe from Boston, New York, Beijing, Brussels, Hong Kong, Houston, London, Los Angeles, Palo Alto, Sao Paulo, Tokyo and Washington, D.C. The Firm consistently ranks among the world's leading law firms. The Firm has the following practice areas: Corporate, Litigation, Banking & Credit, Capital Markets, Mergers & Acquisitions, Real Estate, Restructuring and Private Funds. They support clients in a variety of industries such as Energy (Oil & Gas, Power & Renewables), Financial Services, Healthcare & Life Sciences, Infrastructure, Technology, Insurance & Reinsurance, and Data Centers. This role will be 3 days onsite in NYC and the remaining 2 days remote, with the exception of the first two weeks of training which will be 4 days onsite. This role will join a team of two resources responsible for IAM operational tasks in Entra/Active Directory and special projects. They will be responsible for responding to IAM tickets that come through, troubleshooting issues and ensuring the appropriate approval processes are in place, certificates, adding accounts, granting access, etc. They are mostly onprem AD but there will be some in Azure EntraID. Key Responsibilities:- Administer and support Active Directory and Microsoft Entra ID environments, including users, groups, organizational units, and access policies. - Support identity lifecycle processes including provisioning, modification, and account termination.- Manage and support authentication protocols and systems including Kerberos, LDAP, SAML, and MFA platforms - Onboard applications to SSO platforms- Administer enterprise PKI (public key infrastructure), including certificate issuance, renewal, revocation, and support- Assist in the design, maintenance, and testing of role-based access and entitlements across infrastructure and applications. - Assist with periodic access reviews and certification campaigns. - Implement access requests according to established procedures and security policies, ensuring least privileged access.- Provide Tier 1 & 2 support for IAM related issues, troubleshooting access problems and escalating complex issues to leadership.- Create and maintain clear and concise documentation related to IAM processes, configurations, and troubleshooting steps. - Assist with monitoring IAM systems for anomalies and generate reports on access activity. - Participate in testing of IAM system updates, patches, and new features. - Assist in the development and implementation of automation scripts to streamline IAM processes (e.g., PowerShell, Python).- Work closely with other IT teams (Help Desk, Applications, Infrastructure, Information Security) to ensure seamless integration of IAM solutions. They may also be asked to help with special projects like upgrading their MFA system on all server/laptops; implementing new vendor for Identity Validation and go through vendor selection, POC, Implementation etc; deploying browser plug in for secret server; assist in IGA solution implementation etc. Compensation:$50/hr to $53/hr.Exact compensation may vary based on several factors, including location, skills, experience, and education.Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Jan 21, 2026

Atlanta, GA

|

Security Engineering

|

Contract-to-perm

|

$50 - $63 (hourly estimate)

{"JobID":484787,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-84.44,"Longitude":33.78,"Distance":null},"State":"Georgia","Zip":"30318","ReferenceID":"ATL-3a4cb075-1500-4883-9439-e5f14f0c24d0","PostedDate":"\/Date(1769002091000)\/","Description":"We are seeking an experienced and highly motivated Cyber Incident Response Planner to drive the development and implementation of robust incident response plans and processes. As an integral part of the Governance, Risk, and Compliance (GRC) Division within the Information and Cybersecurity Department, you will lead response efforts to mitigate cybersecurity breaches, minimize risk, and safeguard enterprise systems. This role requires a skilled communicator, critical thinker, and experienced responder who thrives in staying ahead of the evolving threat landscape.This is a cross-functional role offering the opportunity to work across teams, contribute to enterprise risk management, and help build a strong incident response culture. The ideal candidate will bring technical expertise, communication acumen, and leadership skills to effectively influence and collaborate across multiple stakeholder groups. This role reports to the GRC Manager and is designated as on-site, with a current expectation of two days in the office due to space considerations. Work will be performed in the Eastern Time Zone (ET) in Atlanta, GA.Key ResponsibilitiesIncident Response Planning \u0026 Implementation?Maintain governance over incident response (IR) documentation. Develop, document, and implement comprehensive IR plans, policies, standards and procedures to ensure swift and effective responses to cybersecurity incidents or breaches.?Update and maintain IR documentation, workflows, automation initiatives, and response playbooks and similar, to remain aligned with evolving threats and operational requirements.?Create and maintain secure methods for tracking and reporting IR activities.Incident Handling \u0026 Coordination?Assist with handling of security events/incidents, including triage, remediation, documentation of the incident, including Indicators of Compromise (IOCs), and escalation to management.?Coordinate incident investigations, containment, and recovery efforts in collaboration with internal teams and external stakeholders.?Serve as a liaison, ensuring clear and accurate communication of incident details while gathering information for stakeholders across multiple departments and governance bodies. Observe and document events during cybersecurity incidents and exercises to facilitate post-incident response reviews to identify and implement comprehensive improvements based on the lessons learned.?Submit required IR reports to governing bodies to meet legal, regulatory, contractual, and policy obligations (e.g., federal agencies or institutional reporting directives).Threat Awareness \u0026 Communication?Maintain a deep and current understanding of the threat landscape, including malware identification, threat actor activity, and emerging attack vectors.?Continuously analyze and consult various publications, websites, news sources, and cyber forums to monitor cyber threats relevant to our environment.?Effectively communicate risks, threats, and potential impacts to stakeholders outside of the cybersecurity domain in a clear and actionable manner.Testing \u0026 Validation?Plan and execute incident response exercises, (e.g., tabletop exercises, simulations, and controlled disruptions) to validate and enhance organizational IR capabilities.?Facilitate post-incident response exercise reviews to identify gaps, implement lessons learned, and refine IR processes.Data Analysis \u0026 Enterprise Incident Management?Manipulate, analyze, and interpret complex datasets to support cybersecurity investigations and enterprise risk initiatives.?Leverage GRC tools to enhance enterprise cybersecurity risk management processes.?Identify opportunities to automate and innovate IR workflows for improved efficiency.Additional ResponsibilitiesGeneral GRC Support?Resolve service desk incidents and issues assigned by the GRC team.?Review and contribute to cybersecurity documentation for completeness, currency, and accuracy, such as plans for system security, incident response, contingency, disaster recovery, and business/impact analysis. Update as necessary.?Contribute to the preparation of regulatory and compliance reports, collaborate with other organizational units ensuring data accuracy and complianceWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Cyber Incident Response Planner","City":"Atlanta","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?Minimum of two (2) years of demonstrated incident response experience, including active participation as a member of an IR team, or supporting incident-handling activities.?Strong knowledge of incident response protocols, malware operation, containment techniques, and overall threat remediation strategies.? Proven experience in performing investigation, analysis, containment, and recovery activities as part of IR efforts.?Ability to handle time-sensitive situations with a calm and professional attitude while maintaining an appropriate sense of urgency?Effective project management and organizational skills, including managing multiple, concurrent tasks and meeting deadlines?Solid technical understanding of cybersecurity concepts, standards, guidelines, and principles?Experience with industry-recognized security and analysis frameworks (MITRE ATT\u0026CK, Cyber Kill Chain, NIST CSF, etc.)?Strong expertise in communication, especially when working with cross-functional stakeholders.?Excellent interpersonal skills and ability to create collaborative relationships with colleagues across various groups and levels, and influence without authority?Familiarity with one or more GRC tools and experience implementing related workflows.?Data analysis experience, with the ability to interpret trends, IOCs, and response requirements from complex datasets.?Attention to detail, critical thinking, and the ability to maintain composure under pressure.?One or more mid-level cybersecurity certifications such as Certified Ethical Hacker (CEH), PenTest+, GIAC Certified Intrusion Analyst (GCIA), GIAC Certified Enterprise Defender (GCED), GIAC Certified Forensic Analyst (GCFA), GIAC Certified Incident Handler (GCIH) or equivalent certification","Skills":"?Minimum of five (5) years in an incident response-related role, with experience as an incident manager, incident commander, or equivalent incident response leadership role?Strong familiarity with enterprise risk management processes and tools.?Demonstrated expertise in automation, scripting workflows, or other operational and process innovations.?Knowledge of data manipulation tools and techniques to enhance rapid analysis and response during incidents.?Customer service experience and the ability to liaise effectively between various internal and external teams.?Previous experience with Controlled Unclassified Information (CUI), compliance reporting, or supporting federally driven initiatives is a plus.?One or more senior-level cybersecurity certifications such as Offensive Security Certified Professional (OSCP), Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM) or equivalent certification","Industry":"Security Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":63.0000,"SalaryLow":50.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

We are seeking an experienced and highly motivated Cyber Incident Response Planner to drive the development and implementation of robust incident response plans and processes. As an integral part of... the Governance, Risk, and Compliance (GRC) Division within the Information and Cybersecurity Department, you will lead response efforts to mitigate cybersecurity breaches, minimize risk, and safeguard enterprise systems. This role requires a skilled communicator, critical thinker, and experienced responder who thrives in staying ahead of the evolving threat landscape.This is a cross-functional role offering the opportunity to work across teams, contribute to enterprise risk management, and help build a strong incident response culture. The ideal candidate will bring technical expertise, communication acumen, and leadership skills to effectively influence and collaborate across multiple stakeholder groups. This role reports to the GRC Manager and is designated as on-site, with a current expectation of two days in the office due to space considerations. Work will be performed in the Eastern Time Zone (ET) in Atlanta, GA.Key ResponsibilitiesIncident Response Planning & Implementation?Maintain governance over incident response (IR) documentation. Develop, document, and implement comprehensive IR plans, policies, standards and procedures to ensure swift and effective responses to cybersecurity incidents or breaches.?Update and maintain IR documentation, workflows, automation initiatives, and response playbooks and similar, to remain aligned with evolving threats and operational requirements.?Create and maintain secure methods for tracking and reporting IR activities.Incident Handling & Coordination?Assist with handling of security events/incidents, including triage, remediation, documentation of the incident, including Indicators of Compromise (IOCs), and escalation to management.?Coordinate incident investigations, containment, and recovery efforts in collaboration with internal teams and external stakeholders.?Serve as a liaison, ensuring clear and accurate communication of incident details while gathering information for stakeholders across multiple departments and governance bodies. Observe and document events during cybersecurity incidents and exercises to facilitate post-incident response reviews to identify and implement comprehensive improvements based on the lessons learned.?Submit required IR reports to governing bodies to meet legal, regulatory, contractual, and policy obligations (e.g., federal agencies or institutional reporting directives).Threat Awareness & Communication?Maintain a deep and current understanding of the threat landscape, including malware identification, threat actor activity, and emerging attack vectors.?Continuously analyze and consult various publications, websites, news sources, and cyber forums to monitor cyber threats relevant to our environment.?Effectively communicate risks, threats, and potential impacts to stakeholders outside of the cybersecurity domain in a clear and actionable manner.Testing & Validation?Plan and execute incident response exercises, (e.g., tabletop exercises, simulations, and controlled disruptions) to validate and enhance organizational IR capabilities.?Facilitate post-incident response exercise reviews to identify gaps, implement lessons learned, and refine IR processes.Data Analysis & Enterprise Incident Management?Manipulate, analyze, and interpret complex datasets to support cybersecurity investigations and enterprise risk initiatives.?Leverage GRC tools to enhance enterprise cybersecurity risk management processes.?Identify opportunities to automate and innovate IR workflows for improved efficiency.Additional ResponsibilitiesGeneral GRC Support?Resolve service desk incidents and issues assigned by the GRC team.?Review and contribute to cybersecurity documentation for completeness, currency, and accuracy, such as plans for system security, incident response, contingency, disaster recovery, and business/impact analysis. Update as necessary.?Contribute to the preparation of regulatory and compliance reports, collaborate with other organizational units ensuring data accuracy and complianceWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

101 - 110 of 112