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Oct 04, 2024

Trenton, NJ

|

QA

|

Contract

|

$28 - $35 (hourly estimate)

{"JobID":384649,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-74.8013181818182,"Longitude":40.2766,"Distance":null},"State":"New Jersey","Zip":"08628","ReferenceID":"NNJ-738478","PostedDate":"\/Date(1728029632000)\/","Description":"IG Is looking for a QA Associate to support one of our CPG clients within their quality organizatoin. This position will carry out reviews, data analysis, data summaries and present to Business Quality management. Review, provide feedback and approval of Annual Product Quality Reviews. Quantity of full reviews ~5-10. Partial review and/or support Plant Quality ~20Review, assess impact and provide approval of any changes throughout the product lifecycle for changes to product produced at Canadian managed Contract Manufacturers. SOP writing for applicable procedures for Canadian distribution center Consumer complaint triage for Business Quality management review 90% of their day will consist of APRs taking on one that have been reviewed, communicating for any corrections and following up on next steps. They will also need to assess the impact of any cange controls being implemented.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"*Canada* QA Associate","City":"Trenton","ExpirationDate":null,"PriorityOrder":0,"Requirements":"3 years within a quality role APQR expeirence (annual rpoduct quality reviews) CPG or manufacguring background Familiar with updating SOPs and overall documentation","Skills":"","Industry":"QA","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":35.0000,"SalaryLow":28.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

IG Is looking for a QA Associate to support one of our CPG clients within their quality organizatoin. This position will carry out reviews, data analysis, data summaries and present to Business... Quality management. Review, provide feedback and approval of Annual Product Quality Reviews. Quantity of full reviews ~5-10. Partial review and/or support Plant Quality ~20Review, assess impact and provide approval of any changes throughout the product lifecycle for changes to product produced at Canadian managed Contract Manufacturers. SOP writing for applicable procedures for Canadian distribution center Consumer complaint triage for Business Quality management review 90% of their day will consist of APRs taking on one that have been reviewed, communicating for any corrections and following up on next steps. They will also need to assess the impact of any cange controls being implemented.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Oct 04, 2024

Burnaby, BC

|

Data Warehousing

|

Contract

|

$94 - $117 (hourly estimate)

{"JobID":384831,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-122.988834245455,"Longitude":49.2635475154545,"Distance":null},"State":"British Columbia","Zip":"V5G4X1","ReferenceID":"VAN-739254","PostedDate":"\/Date(1728058562000)\/","Description":"Insight Global is looking for a Senior Data Architect to join a large AAA gaming company remotely in Canada for a 6-month contract to hire opportunity. The Data and Analytics team is looking for a blend of technical expertise and leadership capabilities to shape the analytics architecture and deliver value to the business for their largest titles. This person will engage with a wide range of team members including analytics leaders, analysts, game studios, data engineering, data science partners, and others. You will also provide subject matter expertise on the architecture journey, contributing to the development of analytics products for your titles. Your contributions initially will be working with technical leaders to assess the data and analytics roadmap for your titles and making recommendations. This will be followed up with prioritizing the backlog and driving change based on these set priorities. To be successful in the role, you must have excellent verbal and written communication, be a thought leader, and be self-driven.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Senior Data Architect","City":"Burnaby","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-10+ years of experience in data modelling, architecture, and analytics (ex. star schemas, designing tables, conceptual/logical modelling)-Expert on Snowflake cloud-based data warehouse -Experience leading complex data projects and driving architectural innovation-Experience with modern data architectures, including Data Lakehouse concepts and understanding AI/ML integration to be able to advise data scientists on data architecture design-Expert-level skills in data modeling, ETL/ELT processes, and distributed systems design-Understanding and solution design experience with real-time data processing and streaming technologies (ex. Kafka, Spark Streaming)-Proficiency in SQL/Python to be able to review, troubleshoot, recommend, and/or optimize on engineers queries -Excellent communication skills verbal and written, thought leader, strategy driver, self-driven, collaborative","Skills":"-Understanding of dbt -Understanding of Presto DB","Industry":"Data Warehousing","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":117.0000,"SalaryLow":93.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is looking for a Senior Data Architect to join a large AAA gaming company remotely in Canada for a 6-month contract to hire opportunity. The Data and Analytics team is looking for a... blend of technical expertise and leadership capabilities to shape the analytics architecture and deliver value to the business for their largest titles. This person will engage with a wide range of team members including analytics leaders, analysts, game studios, data engineering, data science partners, and others. You will also provide subject matter expertise on the architecture journey, contributing to the development of analytics products for your titles. Your contributions initially will be working with technical leaders to assess the data and analytics roadmap for your titles and making recommendations. This will be followed up with prioritizing the backlog and driving change based on these set priorities. To be successful in the role, you must have excellent verbal and written communication, be a thought leader, and be self-driven.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Sep 26, 2024

Toronto, ON

|

Security Engineering

|

Contract,Perm Possible

|

$16 - $20 (hourly estimate)

{"JobID":383216,"JobType":["Contract,Perm Possible"],"EmployerID":null,"Location":{"Latitude":-79.3756656363636,"Longitude":43.6741290909091,"Distance":null},"State":"Ontario","Zip":"M5K1A0","ReferenceID":"TOR-737212","PostedDate":"\/Date(1727356454000)\/","Description":"Insight Global is looking for AML Analysts for both Toronto and Ottawa for a large bank in Canada. Candidates will be working within AML operations, conducting rapid (15-20 min) reviews of alerts that are triggered via algorithm based on risk factors/behaviours- Reviewing alerts for potential risks in customer transactions- Writing up 1-2 paragraph assessment on whether it should be escalated or closedWorking within AML operations; rapid reviews of alerts that are triggered via algorithm (based on risk factors, behaviours) (15-20 minutes). Customer transactions, details, the nature of business. Quickly write up 1-2 paragraph review on whether it should be escalated or closed based on absence of risk.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"AML Analyst","City":"Toronto","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 1+ years AML experience or professional certifications within ACAMS- Transaction monitoring experience, preferably FIU experience - Previous corporate experience- Computer savvy -- pick up on internal systems and quick learner- Business writing experience","Skills":"- ACAMS, ACFCS, or ICA Certification highly preferred- Canadian bank experience is an asset","Industry":"Security Engineering","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":20.0000,"SalaryLow":16.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is looking for AML Analysts for both Toronto and Ottawa for a large bank in Canada. Candidates will be working within AML operations, conducting rapid (15-20 min) reviews of alerts... that are triggered via algorithm based on risk factors/behaviours- Reviewing alerts for potential risks in customer transactions- Writing up 1-2 paragraph assessment on whether it should be escalated or closedWorking within AML operations; rapid reviews of alerts that are triggered via algorithm (based on risk factors, behaviours) (15-20 minutes). Customer transactions, details, the nature of business. Quickly write up 1-2 paragraph review on whether it should be escalated or closed based on absence of risk.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Sep 26, 2024

Toronto, ON

|

Architect

|

Contract

|

$56 - $70 (hourly estimate)

{"JobID":383321,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-79.3783200909091,"Longitude":43.6558190909091,"Distance":null},"State":"Ontario","Zip":"M5B2L7","ReferenceID":"TOR-737328","PostedDate":"\/Date(1727371325000)\/","Description":"Insight Global is looking for a qualified Application Architect who will be an integral part of developing key architecture for a large bank in Canada. This candidate will be involved in blueprinting the existing architecture and design for a payments processing platform to enhance documentation for upcoming programs. This is an external facing application and candidate should be well-versed in web-based and UI/UX centric applications. This person will be working in a large scale web development team based in Toronto, ON and should be comfortable going onsite 3x a week to Downtown Toronto.Responsibilities: Define architectural vision aligning with enterprise strategy. Describe solution intent, primary systems, and interfaces. Ensure solution suitability by working with stakeholders and vendors. Contribute to best practices, templates, and architecture roadmaps. Lead presentations and create high-level architecture design adaptable to business needs.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Application Architect","City":"Toronto","ExpirationDate":null,"PriorityOrder":0,"Requirements":"6+ years in Web-Based Application Architecture in a large enterprise banking/financial services institution. Leadership experience in architecture/development/testing. Proficiency in SOAP/REST Webservices, Angular (7.0+), HTML5/CSS3. Expertise in React, Java EE, Spring MVC, Selenium, ALM, qTest, Angular, node.js. Knowledge of application servers and secure coding (i.e., Jboss EAP, Tomcat, Weblogic, SonarQube) Experience with GIT/Bitbucket, and Maven for DevOps/CICD Familiarity with Agile methodology and JIRA (SAFe Agile Practices). Excellent communication and collaboration skills with strong presentation skills using Jira or PowerPoint.","Skills":"","Industry":"Architect","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":70.0000,"SalaryLow":56.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is looking for a qualified Application Architect who will be an integral part of developing key architecture for a large bank in Canada. This candidate will be involved in blueprinting... the existing architecture and design for a payments processing platform to enhance documentation for upcoming programs. This is an external facing application and candidate should be well-versed in web-based and UI/UX centric applications. This person will be working in a large scale web development team based in Toronto, ON and should be comfortable going onsite 3x a week to Downtown Toronto.Responsibilities: Define architectural vision aligning with enterprise strategy. Describe solution intent, primary systems, and interfaces. Ensure solution suitability by working with stakeholders and vendors. Contribute to best practices, templates, and architecture roadmaps. Lead presentations and create high-level architecture design adaptable to business needs.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Sep 27, 2024

Saskatoon, SK

|

Sales

|

Perm

|

$45k - $50k (estimate)

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Our client is the largest wholesale distributor and service provider of energy related products & equipment in Canada, providing service from coast to coast. Their greatest strength is their... employees, and their objective is to provide the best sales and service support in our industries, while synergizing product offerings for optimum benefit to their customers.We currently have an opportunity in our Saskatoon, SK branch for an energetic and self-motivated individual to join our HVAC Residential Sales team as an Inside Sales Rep. The Inside Sales Rep offers front line service to a busy HVAC dealer network and team of Territory Managers. If you are an energetic and keen problem solver who enjoys providing fast and effective customer service, this job is for you!We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Aug 26, 2024

Burnaby, BC

|

Data Warehousing

|

Contract

|

$61 - $76 (hourly estimate)

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Insight Global is looking for a Data Scientist to join a large AAA gaming company remotely in Canada for a 6-month contract to hire opportunity. As a part of the Data and Analytics team, you will be... supporting some of the largest game titles on a cutting-edge project to find mathematically vigorous new ways of getting games in hands. This team is fast-paced, and passion driven, and requires a Data Scientist that is flexible to drive value, work in an agile environment, and who wants to make immediate impact. The focus of this team is mobile growth analytics, specifically supporting financial data analysis of spend for marketing on live mobile titles. You will be working on all facets of Data Science in a live service product marketing environment, from MMM (Marketing Mix Modelling), LTV (life time value), DAU (daily active users), churn prediction and incrementality. Further, you will be expected to work beyond your scope and be involved in making and tweaking dashboards alongside the customer, basic SQL and excel, and some data engineering capacities alongside the data engineers. These additional capabilities outside the standard are what enables this team to drive impact. Customization of models will be common, and there is a lot of opportunity to improve capabilities. This is a cross-functional role and will involve interacting with other teams and skillsets on a daily basis.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Aug 16, 2024

Toronto, ON

|

Project Manager

|

Contract

|

$46 - $58 (hourly estimate)

{"JobID":375154,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":0,"Longitude":0,"Distance":null},"State":"Ontario","Zip":null,"ReferenceID":"TOR-726819","PostedDate":"\/Date(1723799798000)\/","Description":"Insight Global is looking for a Senior Technical Project Manager to join one of the leading banks in Canada. This Project Manager will be leading the client servicing technology team and will be a key resource in ensuring the success of relevant projects and initiatives.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Sr IT Project Manager","City":"Toronto","ExpirationDate":null,"PriorityOrder":0,"Requirements":"1. Technical (STEM) background 2. PMP Certified 3. CIBC Experience (big advantage) 4. Solid experience in Tech Project Management (1 million budget) 5.Good experience in managing vendors, API/Batch file integrations, Waterfall methodology, end to end delivery ownership and an excellent communicator","Skills":"CIBC Experience","Industry":"Project Manager","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":58.0000,"SalaryLow":46.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is looking for a Senior Technical Project Manager to join one of the leading banks in Canada. This Project Manager will be leading the client servicing technology team and will be a... key resource in ensuring the success of relevant projects and initiatives.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Sep 26, 2024

Toronto, ON

|

Project Manager

|

Contract

|

$14 - $17 (hourly estimate)

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Insight Global is looking for a junior project coordinator to join a leading bank in Canada. The successful candidate will be able to report to the Director and successfully prioritize their calendar... and helping driving and coordinate project work.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Aug 30, 2024

Denver, CO

|

Help Desk

|

Contract-to-perm

|

$28 - $35 (hourly estimate)

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A prominent manufacturing client in the Denver Metro area is seeking an IT Technician to join their expanding team. This role involves providing Tier 2 support to the companys internal employees... across the US and Canada. The team manages nearly 900 devices, so responsibilities include a portion of inventory and asset management, including end-of-life device recycling. Additionally, the role requires setting up and troubleshooting AV equipment for various local conference rooms. Based at the clients headquarters, you will also serve as a primary point of contact for C-Suite level support.Pay Range: $23-27 / hourExact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Sep 12, 2024

Fort Worth, TX

|

Managerial / Professional

|

Perm

|

$200k - $220k (estimate)

{"JobID":380417,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-97.307,"Longitude":32.7734545454545,"Distance":null},"State":"Texas","Zip":"76102","ReferenceID":"FTW-733385","PostedDate":"\/Date(1726143400000)\/","Description":"As a strategic leader, you will manage support leaders and agents organized into pods by product divisions. Your mission is to ensure exceptional technical support for our customers and partners, with significant visibility within the global support organization. This role oversees support delivery in the Americas region including US and Canada. This is a high paced, multi-product environment, so it is imperative this individual be adaptable and understand the uniqueness of each product and division while maintaining a consistent customer support experience.Major Areas of Focus:Change Management, Support Leadership and Operations, Customer-Centric Support, Hiring/Enablement/Career Development, Customer Advocacy, and Strategic Thought LeadershipWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Sr. Director, Customer Support","City":"Fort Worth","ExpirationDate":null,"PriorityOrder":0,"Requirements":"10+ years of experience in customer support and operationsExperience as a Senior Director or Director in a high-growth SaaS/Software or technology organizationProficiency with multiple contact center technologies managing cases from multiple channels - phone, email, portal, and chatProven leadership skills in a remote workforce/team environment - hands on/in the weeds approachAbility to develop and a implement continuous improvement/change management plan focused on process optimization, KPI tracking, system enhancements, and ongoing learning and development effortsCommitted to customer-driven values and understands the impact of exceptional technical supportAble to work cross-functionally and align support initiatives across multiple business unitsStrong budgeting, forecasting, and data analysis skills","Skills":"Manufacturing industry knowledgeERP experience","Industry":"Managerial / Professional","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":220000.0000,"SalaryLow":200000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

As a strategic leader, you will manage support leaders and agents organized into pods by product divisions. Your mission is to ensure exceptional technical support for our customers and partners,... with significant visibility within the global support organization. This role oversees support delivery in the Americas region including US and Canada. This is a high paced, multi-product environment, so it is imperative this individual be adaptable and understand the uniqueness of each product and division while maintaining a consistent customer support experience.Major Areas of Focus:Change Management, Support Leadership and Operations, Customer-Centric Support, Hiring/Enablement/Career Development, Customer Advocacy, and Strategic Thought LeadershipWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

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