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Oct 02, 2025

New York, NY

|

Architect

|

Perm

|

$175k - $215k (estimate)

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Duties include the below:Industry Engagement \u0026 Relationship Management-Represent the organization in industry committees and working groups in Canada (e.g., SWIFT CNMG and CNUG forums, Payments Canada advisory councils, BoC FMI forums).-Build and maintain senior-level relationships with Canadian FMIs, SWIFT, and peer institutions to influence risk mitigation strategies and infrastructure evolution.-Represent and act as the single point of contact for all FMIs that TDS is a direct or indirect participant.FMI Policy \u0026 Strategic Direction-Guide internal understanding of the evolving FMI landscape in Canada, including modernization of payments systems (e.g., Lynx, RTR) and related regulatory expectations.-Work with internal stakeholders (e.g., operations, cyber risk, treasury, technology) to ensure preparedness and alignment with FMI and SWIFT compliance mandates.-Track and inform internal strategy based on changes in FMI rulebooks, SWIFT Customer Security Program (CSP) standards, and BoC expectations.Cybersecurity \u0026 Risk Oversight-Provide thought leadership on systemic cyber risk issues affecting FMIs, particularly those related to SWIFT and clearing \u0026 settlement systems.-Monitor and assess cyber risk developments from global bodies (e.g., FS-ISAC, FSB, CPMI-IOSCO) and translate implications for internal stakeholders.-Lead internal response planning for FMI-related cyber incidents (including SWIFT-related disruptions or market-wide cyber events).Regulatory \u0026 Compliance Coordination-Serve as the point of contact for FMI-related regulatory inquiries or audits concerning SWIFT compliance, cyber resilience, or operational continuity.-Ensure internal policies reflect industry best practices for FMI risk management and cyber resilience.Payments Modernization-Consult on CA-Global strategic approach (focusing on ISO readiness and industry mandates) to Payments business and tech teams.-Contact point for all industry initiatives across global FMIs ? communicate to GPDS team.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Director, Payments Industry Relations","City":"New York","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-Substantial knowledge of SWIFT messages and ISO20022.-Deep understanding of payment systems and methods such as Canada Lynx, US CHIPS, and FedWire, etc.-Familiarity with regulatory reporting such as EFTR Fintrac, sanction screening, fraud detection, anti-money laundering (AML), compliance reporting.-Familiarity with various accounts (Nostro, Vostro, Corporate Customer), and integration of payments services with correspondent account processing, an asset.-Require extensive experience and deep knowledge and expertise on SWIFT capabilities/services in the various sectors that the bank could capitalize to be fully engaged and be an influential industry participant and/or partner, e.g. Banking, Capital Markets, Corporates, Market Infrastructures and SWIFT Standards.-In depth knowledge of industry, regulatory and compliance spaces in order to manage the Operational, Regulatory, Financial and Reputational risks-Ability to develop strong business relationships with internal partners and stakeholders to elicit necessary information to provide value-added service-Confident with strong communication skills and the ability to articulate complex issues in a simple and concise manner with external partners, i.e. industry?s Subject Matter Experts.-Proven ability to make an impact and mobilize change mindset with internal and external partners-Effectively lead and direct stakeholders to assess and resolve issues under tight timeline-Excellent presentation skills with a demonstrated ability to develop meaningful and succinct presentations to positively influence strategy and decisions-Exceptional problem solving capabilities and an ability to collect and analyze data and provide insights.-Sound analytical skills with the ability to problem solve and ?think outside of the box?-Highly motivated individual with a proven track record to deliver results-Undergraduate degree required","Skills":"-Consulting and/or strategy experience preferred, demonstrating problem-solving, analytical thinking, and effective stakeholder management.-Tier 1 bank or financial institution experience preferred.-Strong oral and written communication skills.-Ability to work collaboratively and independently, exercising sound judgment.","Industry":"Architect","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":215000.0000,"SalaryLow":175000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

The Director of Industry Relations will lead strategic engagement with key financial market infrastructures (FMIs), including SWIFT, Payments Canada and Bank of Canada, with a strong focus on... cybersecurity risk, operational resilience, and regulatory alignment. The role requires deep understanding of Canadian financial market infrastructure, SWIFT messaging and connectivity standards, and emerging cyber threats across the global payment's ecosystem. This role acts as the senior liaison between the organization and external partners, ensuring effective representation in industry committees, forums, and crisis response initiatives, while advancing enterprise-wide understanding of systemic and operational risks. Duties include the below:Industry Engagement & Relationship Management-Represent the organization in industry committees and working groups in Canada (e.g., SWIFT CNMG and CNUG forums, Payments Canada advisory councils, BoC FMI forums).-Build and maintain senior-level relationships with Canadian FMIs, SWIFT, and peer institutions to influence risk mitigation strategies and infrastructure evolution.-Represent and act as the single point of contact for all FMIs that TDS is a direct or indirect participant.FMI Policy & Strategic Direction-Guide internal understanding of the evolving FMI landscape in Canada, including modernization of payments systems (e.g., Lynx, RTR) and related regulatory expectations.-Work with internal stakeholders (e.g., operations, cyber risk, treasury, technology) to ensure preparedness and alignment with FMI and SWIFT compliance mandates.-Track and inform internal strategy based on changes in FMI rulebooks, SWIFT Customer Security Program (CSP) standards, and BoC expectations.Cybersecurity & Risk Oversight-Provide thought leadership on systemic cyber risk issues affecting FMIs, particularly those related to SWIFT and clearing & settlement systems.-Monitor and assess cyber risk developments from global bodies (e.g., FS-ISAC, FSB, CPMI-IOSCO) and translate implications for internal stakeholders.-Lead internal response planning for FMI-related cyber incidents (including SWIFT-related disruptions or market-wide cyber events).Regulatory & Compliance Coordination-Serve as the point of contact for FMI-related regulatory inquiries or audits concerning SWIFT compliance, cyber resilience, or operational continuity.-Ensure internal policies reflect industry best practices for FMI risk management and cyber resilience.Payments Modernization-Consult on CA-Global strategic approach (focusing on ISO readiness and industry mandates) to Payments business and tech teams.-Contact point for all industry initiatives across global FMIs ? communicate to GPDS team.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Oct 02, 2025

Vancouver, BC

|

Business Analyst (BA)

|

Contract

|

$32 - $40 (hourly estimate)

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Insight Global is looking for a Regulatory Advisor to join a boutique financial institution in Canada. Below are the day to day responsibilities. 1. Regulatory Documentation & Policy ReviewMaintain... and update a comprehensive library of regulatory guidelines, including AML requirements (e.g., FINTRAC).Review internal policies to ensure alignment with external regulatory guidelines.Validate that internal documents reference and address applicable regulatory standards.Perform detailed reading and interpretation of regulatory requirements and guidelines.Apply technical writing skills to document findings and recommendations clearly.2. Compliance Mapping & Project WorkParticipate in projects involving changes to compliance content providers.Map legacy regulatory content to new provider materials, identifying gaps or mismatches.Flag any unmapped or newly introduced regulatory elements for further review.3. Cross-Functional CollaborationPartner with teams such as Corporate Affairs, Finance, Risk, and others depending on the policy under review.Coordinate with Leslie?s team and other stakeholders to ensure comprehensive policy coverage.4. Quality Assurance & Testing (Potential)Support testing activities related to policy implementation or compliance validation, as needed.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Sep 26, 2024

Toronto, ON

|

Security Engineering

|

Contract,Perm Possible

|

$16 - $20 (hourly estimate)

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Insight Global is looking for AML Analysts for both Toronto and Ottawa for a large bank in Canada. Candidates will be working within AML operations, conducting rapid (15-20 min) reviews of alerts... that are triggered via algorithm based on risk factors/behaviours- Reviewing alerts for potential risks in customer transactions- Writing up 1-2 paragraph assessment on whether it should be escalated or closedWorking within AML operations; rapid reviews of alerts that are triggered via algorithm (based on risk factors, behaviours) (15-20 minutes). Customer transactions, details, the nature of business. Quickly write up 1-2 paragraph review on whether it should be escalated or closed based on absence of risk.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Sep 25, 2025

Bentonville, AR

|

Project Manager

|

Contract-to-perm

|

$48 - $60 (hourly estimate)

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A large global retailer in the Northwest Arkansas area is seeking a seasoned Technology Product Manager to lead the expansion of its Me@ mobile super app?currently live in the U.S.?into the Canadian... market, with future plans to scale into Mexico and Chile in 2026. This role will focus on localizing and customizing the app for Canada, ensuring seamless integration of various mini-apps, particularly in facility maintenance.Key Responsibilities:Lead the end-to-end implementation of the Me@ app for the Canadian market.Collaborate with cross-functional teams including engineering, business, and operations.Drive product customization and integration to meet regional requirements.Manage product lifecycle using tools like JIRA, and communicate updates via PowerPoint and Excel.Align with global product strategy while tailoring features for local markets.Support potential expansion into Mexico and Chile in 2026.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Sep 10, 2025

Toronto, ON

|

Business Analysis

|

Contract

|

$46 - $57 (hourly estimate)

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We are seeking a highly experienced and detail-oriented Senior Business Systems Analyst to lead and support business-critical initiatives at one of the top five banks in Canada. This role involves... working closely with cross-functional teams to analyze business processes, gather requirements, and deliver technology solutions that align with organizational goals. The ideal candidate will have strong analytical skills, technical proficiency, and the ability to communicate effectively with stakeholders at all levels. The project that they will be dedicated to will be an NDA data mapping and data migration project.Key responsibilties include the below: -Collaborate with business and technical teams to gather and document requirements-Analyze and improve business processes and workflows-Translate business needs into functional specifications and system designs-Support data migration, mapping, and integration efforts-Lead ETL-related initiatives and ensure data accuracy and consistency-Facilitate stakeholder meetings, workshops, and presentations-Manage project timelines, deliverables, and issue resolution-Provide post-implementation support and continuous improvement recommendationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Jun 02, 2025

Toronto, ON

|

Security Engineering

|

Contract

|

$16 - $20 (hourly estimate)

{"JobID":425380,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":0,"Longitude":0,"Distance":null},"State":"Ontario","Zip":"M5K 1","ReferenceID":"TOR-1f4cd298-4c24-4b30-b632-be222cfa6365","PostedDate":"\/Date(1748885658000)\/","Description":"Insight Global is looking for AML Analysts for both Toronto and Ottawa for a large bank in Canada. Candidates will be working within AML operations, conducting rapid (15-20 min) reviews of alerts that are triggered via algorithm based on risk factors/behaviours- Reviewing alerts for potential risks in customer transactions- Writing up 1-2 paragraph assessment on whether it should be escalated or closedWorking within AML operations; rapid reviews of alerts that are triggered via algorithm (based on risk factors, behaviours) (15-20 minutes). Customer transactions, details, the nature of business. Quickly write up 1-2 paragraph review on whether it should be escalated or closed based on absence of risk.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"AML Analyst","City":"Toronto","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 2+ years AML experience or professional certifications within ACAMS- Experience writing STR\u0027s- Transaction monitoring experience, preferably FIU experience - Previous corporate experience- Computer savvy -- pick up on internal systems and quick learner- Business writing experience","Skills":"- ACAMS, ACFCS, or ICA Certification highly preferred- Canadian bank experience is an asset","Industry":"Security Engineering","Country":"Canada","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":20.0000,"SalaryLow":16.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is looking for AML Analysts for both Toronto and Ottawa for a large bank in Canada. Candidates will be working within AML operations, conducting rapid (15-20 min) reviews of alerts... that are triggered via algorithm based on risk factors/behaviours- Reviewing alerts for potential risks in customer transactions- Writing up 1-2 paragraph assessment on whether it should be escalated or closedWorking within AML operations; rapid reviews of alerts that are triggered via algorithm (based on risk factors, behaviours) (15-20 minutes). Customer transactions, details, the nature of business. Quickly write up 1-2 paragraph review on whether it should be escalated or closed based on absence of risk.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Sep 09, 2025

Hawthorne, CA

|

Sales

|

Perm

|

$95k - $120k (estimate)

{"JobID":442476,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-118.34,"Longitude":33.91,"Distance":null},"State":"California","Zip":"90250","ReferenceID":"SJC-8a206c07-61ec-45f7-a88e-f54cadf0111a","PostedDate":"\/Date(1757458690000)\/","Description":"Insight Global is looking for a Business Development Manager in Hawthorne, CA for a leading satellite internet provider is seeking a Business Development Manager to drive consumer growth across the U.S. and Canada. This role focuses on strategic partnerships, bundled offerings, and new go-to-market channels to expand reach and accelerate adoption.Key Responsibilities- Develop and execute growth strategies through partnerships and affiliate channelsIdentify and launch new customer acquisition models- Negotiate and manage commercial agreements- Collaborate cross-functionally to build scalable, revenue-generating offerings- Present insights and recommendations to leadership- Conduct market analysis to inform product and channel strategySalary Range: $95k - $120kWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Business Development Manager","City":"Hawthorne","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- Bachelor?s degree in business, finance, engineering, or related field- 5+ years in business development, partnerships, or sales in consumer tech, telecom, or subscription services- 3+ years negotiating and executing commercial deals- Strong communication, analytical, and project ownership skills- MBA or advanced degree preferred- Ability to travel 50% of the time","Skills":"","Industry":"Sales","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":120000.0000,"SalaryLow":95000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is looking for a Business Development Manager in Hawthorne, CA for a leading satellite internet provider is seeking a Business Development Manager to drive consumer growth across the... U.S. and Canada. This role focuses on strategic partnerships, bundled offerings, and new go-to-market channels to expand reach and accelerate adoption.Key Responsibilities- Develop and execute growth strategies through partnerships and affiliate channelsIdentify and launch new customer acquisition models- Negotiate and manage commercial agreements- Collaborate cross-functionally to build scalable, revenue-generating offerings- Present insights and recommendations to leadership- Conduct market analysis to inform product and channel strategySalary Range: $95k - $120kWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Sep 10, 2025

Hunter Mill, VA

|

Software Engineering

|

Contract-to-perm

|

$46 - $57 (hourly estimate)

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Insight Global is hiring for a Back End Java Developer to support a product enabling telecommunications ordering services across the United States and Canada. This person will be performing primarily... Back End development in a REST API/Microservices based environment leveraging both relational (Oracle and PostgreSQL) and NoSQL (MongoDB) databases on the back end. We are also focused on finding a candidate who has deployed applications via Kubernetes and has worked in post-production environments and has provided support and development as needed to back-end components once in production. Responsibilities include:-Developing solutions to back end Rest API and Microservices based systems in a Java based application-Optimizing and improving the back end systems and integrations between the API layers and the database layers of the applications-Design solutions and develop on an independent basis, but also be able to work alongside others as needed.-Provide post production support and troubleshooting to the applications/platforms and understand where there are breaks/bugs to fix within the back end layers of the applications and systems.-Utilize JIRA for all ticket tracking, updates, and progress on projects and development efforts-Deploy software via containers using Kubernetes/Docker-Perform some testing as needed on solutions and take part in the testing processes for new solutionsThe compensation for this position ranges from $110,000 to $140,000 depending on experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Sep 25, 2025

Brampton, ON

|

Sales

|

Perm

|

$105k - $120k (estimate)

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This role requires a deep understanding of the customs brokerage industry, excellent communication skills, and a proven track record of achieving sales targets.Client Relationship Management* Develop and maintain strong relationships with existing clients to ensure client satisfaction and retention.* Act as the main point of contact for client inquiries, concerns, and service requests.* Understand client needs and tailor full cycle customs brokerage solutions to meet their specific requirements.New Business Development* Identify and target potential clients in various industries throughout Canada.* Responsible for growing own book of business increasing volume, revenue and gross margin from established and new customers.* Conduct market research to identify trends, competitors, and opportunities for business growth.* Prepare and deliver compelling sales presentations to potential clients.Customs Compliance and Consultation* Provide expertise on customs regulations, tariffs, and trade compliance to clients.* Collaborate with customs experts to ensure that clients\u0027 import/export activities are in full compliance with customs laws and regulations.Sales and Revenue Generation* Set and achieve sales targets and revenue goals for customs brokerage services.* Negotiate and finalize contracts and agreements with clients.* Prepare and submit competitive pricing proposals.Market Analysis and Strategy* Monitor market trends, competitive landscape, and industry developments.* Set monthly, quarterly and yearly KPI goals based on volume, revenue and gross margin growth, for each customer.* Develop and implement strategic plans to expand the company\u0027s customer base and market presence.* Make data-driven decisions and provide regular reports on sales performance.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Product Development Manager","City":"Brampton","ExpirationDate":null,"PriorityOrder":0,"Requirements":"* Bachelor?s degree in business, Sales, Marketing, or a related field. MBA or equivalent is a plus.* Proven track record of at least 3 years in business development or sales within the customs brokerage or logistics industry.* In-depth knowledge of customs brokerage services, import/export regulations, and international trade practices.* Strong communication and interpersonal skills, with the ability to build rapport and credibility with clients at various levels.* Exceptional negotiation and persuasive abilities, with a focus on win-win outcomes.* Results-oriented mindset with a demonstrated ability to meet and exceed sales targets.* Proficiency in using CRM software and sales tracking tools.* Willingness to travel as required to meet with clients and attend industry events.* Excellent organizational skills and the ability to manage multiple priorities effectively.* Strong analytical skills to assess market trends and competitor activities.* Bachelor?s degree in business, Sales, Marketing, or a related field. MBA or equivalent is a plus.* Proven track record of at least 3 years in business development or sales within the customs brokerage or logistics industry.* In-depth knowledge of customs brokerage services, import/export regulations, and international trade practices.* Strong communication and interpersonal skills, with the ability to build rapport and credibility with clients at various levels.* Exceptional negotiation and persuasive abilities, with a focus on win-win outcomes.* Results-oriented mindset with a demonstrated ability to meet and exceed sales targets.* Proficiency in using CRM software and sales tracking tools.* Willingness to travel as required to meet with clients and attend industry events.* Excellent organizational skills and the ability to manage multiple priorities effectively.* Strong analytical skills to assess market trends and competitor activities.","Skills":"","Industry":"Sales","Country":"Canada","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":120000.0000,"SalaryLow":105000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global has an opening for a Customs Brokerage - Product Development Manager at one of our top clients in Brampton, ON. This role reports directly to our Head of Customs and Brokerage, you... will play a crucial role in driving the growth and expansion of our business by identifying new opportunities, building strong client relationships, and strategically positioning our services in the market. This role requires a deep understanding of the customs brokerage industry, excellent communication skills, and a proven track record of achieving sales targets.Client Relationship Management* Develop and maintain strong relationships with existing clients to ensure client satisfaction and retention.* Act as the main point of contact for client inquiries, concerns, and service requests.* Understand client needs and tailor full cycle customs brokerage solutions to meet their specific requirements.New Business Development* Identify and target potential clients in various industries throughout Canada.* Responsible for growing own book of business increasing volume, revenue and gross margin from established and new customers.* Conduct market research to identify trends, competitors, and opportunities for business growth.* Prepare and deliver compelling sales presentations to potential clients.Customs Compliance and Consultation* Provide expertise on customs regulations, tariffs, and trade compliance to clients.* Collaborate with customs experts to ensure that clients' import/export activities are in full compliance with customs laws and regulations.Sales and Revenue Generation* Set and achieve sales targets and revenue goals for customs brokerage services.* Negotiate and finalize contracts and agreements with clients.* Prepare and submit competitive pricing proposals.Market Analysis and Strategy* Monitor market trends, competitive landscape, and industry developments.* Set monthly, quarterly and yearly KPI goals based on volume, revenue and gross margin growth, for each customer.* Develop and implement strategic plans to expand the company's customer base and market presence.* Make data-driven decisions and provide regular reports on sales performance.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Oct 03, 2025

Aurora, CO

|

Sales

|

Perm

|

$130k - $200k (estimate)

{"JobID":451768,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-104.81,"Longitude":39.69,"Distance":null},"State":"Colorado","Zip":"80019","ReferenceID":"DEN-353f8993-ad49-4268-afc5-b6b04a845b55","PostedDate":"\/Date(1759520956000)\/","Description":"A manufacturing client is looking for a seasoned VP of Aftersales Operations to lead our Blackwood, NJ headquarters, overseeing a dynamic team of 130+ professionals across field service, customer support, warranty, training, and aftermarket care. This role is critical to driving operational excellence, team development, and customer satisfaction in a fast-paced, service-driven environment.The ideal candidate will bring strong leadership experience from the manufacturing, material handling or large-scale field service industries, and have a proven track record of managing distributed teams and improving service delivery.Key Responsibilities:- Lead and mentor a team of 8 directors overseeing 80+ field service technicians, service coordinators, key account managers, purchasing, warranty billing, and warehouse staff.- Drive operational performance across aftersales functions, including field service, warranty administration, training, refurbishments, purchasing, and billing.- Collaborate with executive leadership and sales teams to align service operations with company goals and customer needs.- Conduct regular 1:1s with directors, facilitate team meetings, and engage in customer-facing activities such as onboarding, troubleshooting, and relationship management.- Oversee KPIs, budget planning, and strategic initiatives to maintain and grow revenue around $24M to $30M annually - Partner with global colleagues in Germany and Canada to share best practices and improve service standards.This is a permanent role that requires being onsite in Blackwood, NJ and 25% travel domestically to client sites and Colorado headquarters. Compensation:$130,000 to $200,000 per year annual salary. Exact compensation may vary based on several factors, including skills, experience, and education.Benefit packages for this role include: Medical, dental, vision, paid holidays, flex PTO, HSA, FSA and 401k matching plans, paid sick time as well as short and long term disability.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"VP of Aftersales Operations","City":"Aurora","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-15+ years of leadership experience in field service operations -Customer-first mindset that allows for quality service, growth and retention -Proven track record of improving teams, production and retention -Strong organizational skills and ability to manage complex workflows across multiple departments","Skills":"","Industry":"Sales","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":200000.0000,"SalaryLow":130000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

A manufacturing client is looking for a seasoned VP of Aftersales Operations to lead our Blackwood, NJ headquarters, overseeing a dynamic team of 130+ professionals across field service, customer... support, warranty, training, and aftermarket care. This role is critical to driving operational excellence, team development, and customer satisfaction in a fast-paced, service-driven environment.The ideal candidate will bring strong leadership experience from the manufacturing, material handling or large-scale field service industries, and have a proven track record of managing distributed teams and improving service delivery.Key Responsibilities:- Lead and mentor a team of 8 directors overseeing 80+ field service technicians, service coordinators, key account managers, purchasing, warranty billing, and warehouse staff.- Drive operational performance across aftersales functions, including field service, warranty administration, training, refurbishments, purchasing, and billing.- Collaborate with executive leadership and sales teams to align service operations with company goals and customer needs.- Conduct regular 1:1s with directors, facilitate team meetings, and engage in customer-facing activities such as onboarding, troubleshooting, and relationship management.- Oversee KPIs, budget planning, and strategic initiatives to maintain and grow revenue around $24M to $30M annually - Partner with global colleagues in Germany and Canada to share best practices and improve service standards.This is a permanent role that requires being onsite in Blackwood, NJ and 25% travel domestically to client sites and Colorado headquarters. Compensation:$130,000 to $200,000 per year annual salary. Exact compensation may vary based on several factors, including skills, experience, and education.Benefit packages for this role include: Medical, dental, vision, paid holidays, flex PTO, HSA, FSA and 401k matching plans, paid sick time as well as short and long term disability.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

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